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About shineygirl

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  1. I don't really know what it is for. They didn't give the original agreement, but yes it was for a mobile phone. It was about six months from falling off my record. CCJ granted in default 07/06/2017. We find the deadlines really difficult due to illness.
  2. Hi there, I had a judgement in default made and have been trying to pay. It was originally through Capquest and Arrowe Global, but I tried ringing Capquest and they say they can't handle it because it's 'in litigation', tried calling Restons automated payment line - that didn't work either. Then, tried Restons website it says "We are currently unable to accept web payments against this matter, please contact Restons directly to make a payment." I actually have never received one letter from Restons only from Capquest. The second matter is that I actually wanted
  3. Also started arranging viewings four months before our contract end. talking about deposit now one month before
  4. They aren't under an agent anymore. They are in the UK. Also when we moved in there was a broken couch, which we noted and gave to them on the inventory list. Now they want to charge us to replace the couch. It's also three years later and a secondhand couch with no receipt. So even if we had damaged it there is no way we could claim on insurance, check what the value would be, check depreciation. They arrange everything for us, such as viewings, they are always there and have pre-arranged a time which we are supposed to fit into. Also say if we are not there then they will come in the
  5. We have several concerns about our current landlord and current house. 1. two windows smashed due to a fault. There has been a product recall in which the company who installed them will replace all of these windows. Our landlord response is to come by with some gloves and a box. Only the ones which already broke, the others are still at risk of spontaneously shattering. 2. no current gas certificate. no gas certificate since we moved in, if there is one it is fraudulent. 3. black mould, my asthma has increased from mild to severe. 4. I am currently disabled
  6. We have been told that our property is no longer suitable, health wise by an Occupational Therapist and a Neurologist. We have been offered another house, with a lift. Much more suitable for health. Only problem is we still have several months left on the contract (12 month contract) - 9 months left. This has a second issue of getting a landlord reference when we are leaving early. The landlord is aware of the situation. In that stairs are making it so I can't walk any more. Ending up stuck upstairs. I'm almost thinking of passing it up because of the money if we have to pay two ren
  7. Hi there, We have a really good landlord but I am in a 3rd floor flat and have found out I have MS. Increasingly I am finding the stairs difficult, both with vision and energy. We still have 8 months to go on a 12 month contract. At the moment we are thinking of staying until the lease is up but we keep seeing ground floor properties with adaptations and are worried that nothing suitable will be around in 8 months. (last time we were looking there were no ground floor properties)
  8. They actually took the phone form as the actual one! Now they have three months rent for us. They paid direct to the landlord, but to an agency. The agency returned it as we deal directly with the landlord. The issue now is we have paid the rent, but the housing benefit is owed to us for three months. They approved the cash office to release it to us on the 6th February but nothing has happened. How long does it take the cash office to resend payment?
  9. I'm not sure why but they did. The council also say they have two applications. That doesn't really matter though because they have our paper application anyway. The main question though is am I eligible to receive money in the period between Habitual Residence Test and the council processing housing applications. As our ESA during the time of the HRT also. The other question is that it is coming up to our third month paying rent next week. We wont be able to pay it if they take longer. Is there a way to release any of it while they are assessing. If they are only paying one month we
  10. Apparantly we made two applications. We applied by phone with ESA two-three months ago and they forwarded it to the council one month ago after the Habitual Residence Test. Around the same time we went in to show ID (we had also been in earlier but they said it was too soon) They asked us to complete a form, we told them we already applied for housing benefit but they said we needed to, we completed it. They are taking either the date the jobcentre contacted them or the date we filled the form in, but not earlier when we did it in the first place. ESA was backdated by 5 we
  11. Hi there, Back in November I applied for ESA and housing benefit over the phone with the jobcentre. We had to go through a Habitual Residence Test. However, the council wouldn't take any info off us until the HRT had gone through. We didn't know the HRT had been fine until after Christmas (it went through 19th of December). We had actually been turned away from their office on the 19th of December because we still didn't know about HRT. Then their office was closed until 5th January Now every time we go to the council they say they still have one month, it's now been 3 months r
  12. I did think we would be entitled to housing benefit if we got ESA but get different messages when to give them the housing form, etc. We were told it was too soon and had until 5th of January to bring it in (despite the fact they aren't there until the 5th of January now) Also, we had actually taken the fit note to the ID for HBT appointment but they didn't want it then. They said to send with the request we had received, only they had never requested it or given info where to send it till yesterday
  13. UPDATE - did the habitual residence test, haven't heard if we passed or not but received a letter Christmas Eve asking for my fit note to be sent by the 6th of December. We posted the note Christmas Eve but now obviously it will get caught up with Christmas post / DWP having holidays. We also went to take our tenancy agreement but were told to wait for the result of the habitual residence test. Bit worried because it's over a month now. They also said as well that our claim for housing benefit would start the day we go again rather than when we first applied, because she wont t
  14. Hopefully this is the case. I have both of those ready. Would get a new passport but don't yet have money for it
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