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Hey everyone, So here is my problem, My friend and I have moved into a new flat last month and part of the moving in deal was a new freezer to compensate the rent increase from the previous tenants. This was agreed upon a month before we moved in, a month has now passed and still no new freezer (they even said it would be arriving in the afternoon when we moved in) . I have emailed the agency and rang them on several occasions although they just lie and say it will be here tomorrow. N Its not so much having or waiting for the freezer but more the on the princip