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  1. Hi all, my first post here so hoping I am in the right place Its a bit long winded but I will try to be concise as possible. I work in local authority in care centre. The same group has a number of similar centres throughout the County. We have recently been subject to management restructuring and additional responsibilities have been added to my role and other staff who do the same role as me in the other locations. We also have regular review meetings where we get together and share ideas to standardise our policies and operating procedures throughout all the centres, so we all wor
  2. Hi, Having aggravation with a second hand car purchase (in another thread). Feeling a bit of financial pressure. Need to get to Stansted Airport so I thought I'd give a One-way for a £1 rental a go. No luck here either it seems. Booked and paid for a £1 one-way rental from Europcar. Online booking was a bit slow but seemed to go ok. Got a confirmation back and all looked fine. 48hrs before I'm due to pick up I get 2 emails saying don't forget to prepare for your rental and please remember your driving licence etc. 3p.m. today, (19hrs before) scheduled pick-up I get a call f
  3. I joined the Swansea branch during 2014 and am certain that I went down to the branch, filled out the cancellation forms and cancelled the membership before I left. I've only just now been going through my financial statements and it turns out even after 3 years Harlands are still charging me the £9.99 a month. I am trying at present to cancel my membership once again through the online cancellation form on the website of xercise 4 less; but I keep getting runtime error. There is no way for me that i can see to contact either group through emails. I also cannot login throug
  4. Good morning. Few days ago I urgently drove my friend to A&E and I unawarely made a prohibited (right) turn. 40 minutes later I drove my friend back home and committed the same contravention. I didn't see the "no right turn" sign at all, so it is completely my fault. I could also add that the road was quite deserted (although I imagine is not an excuse). I am just checking with you if there is any possibility I can only pay it once. I am quite shocked as it is my second (and third) penalty charge in over 40 years. Not mentioning the costs!! Thanks for any help or suggestion. Have a good da
  5. Hi, I received a text from CRC this morning stating they had sent me a letter a week earlier and to call them about it. From looking on the internet i released its Xercise 4 less related. i contacted Harlands who told me my direct debit was cancelled in late July (by my bank) so from then up to now i've not been paying any subs to the gym. I received an email from Harlands on 22nd July, saying: "Harlands administer the collection of all payments due under your agreement with Xercise 4 Less. Your bank have advised us that your July instalment has been returned unpaid "refer t
  6. Hi Was just after a bit of advice if possible, I joined a local exercise 4 less on 16.02.2015, I chose to pay £19.99 per month as this was a rolling membership at that time i was still residing in a different part of the country so there would be periods of over a month without me being able to go . After a couple of months I cancelled my direct debit as I was going back to were I resided and didn't want to get a charge for the month although I haven't been to the gym (as i know some companies do this). Came back to permanently live here and re joined the gym under a
  7. Hi, I have a problem with Xercise 4 less due to me cancelling the dd after the 1st month. I didn't read the terms and conditions of it being a 12 month contract which resulted in them asking for £65 of admin fees. What do I know do as they want £300 and are threating to add more. I have cancelled the membership with the excuse of being redundant which is true since I'm 16.
  8. What exactly happens under Universal Credit if you work part time, are you still expected to attend fortnightly signing so if I were working lets say 24 hours per week under UC, would I still have to go to the JCP each fortnight to make a declaration ?
  9. Hi - my wife recently applied to a local hotel for work as a housekeeper/cleaner. She now works full-time for the agency that supplies cleaners to that hotel and lots of other hotels. They pay only minimum wage but even so, I thought her wages were a little low considering how many hours she is working. On checking her own record of hours worked against her payslips, i found that nothing tallies at all and after telling her to confront one of her bosses about it, she was told that although her payslip tells her she is paid by the hour, in fact she is paid by how many
  10. Hello everyone, I am new here. Sorry if this problem has already been discussed before, but would really want some advice on the matter. I've joined exercise for less on the 18th of September 2017, and I wanted to join for a month to test out the gym, so the personal trainer there at the time said that I can join and cancel on the same day so that the charge would only be taken for September, they charged me 40 pounds, 20 for admin and 20 for the month. The contract I am on is a rolling contract. although on the terms and condition states that I shouldn't cancel the DD, but I di
  11. Hi, I am currently having a problem with canceling an exercise 4 less contract. To cut a long story short, in June this year, I completed the online form to cancel my exercise 4 less contract. I did this after contacting Harlands who handle their financial dealings who e-mailed me back with details of how to cancel. I submitted the form and I heard nothing back from them, I assumed that all had gone well and the contract was now complete. A few weeks ago, I received a message from Harlands telling me that I had missed a payment and that I now owed that payment along wit
  12. Hi I’ve read a few posts on here but would really appreciate some advice please? Around this time last year there was a fire in my apartment block and the whole thing burnt down. Without going into too much detail, I lost everything, only recently getting some normality back. At the time of it happening I dealt with all kinds of bills and redirecting mail etc. The most insignificant thing was the Xercise4Less Gym membership. I went into the gym, spoke to a girl on reception and explained that I had relocated miles away so need to cancel. She told me not to
  13. Hi my son has similar problems with CRS and cancelled his direct debit payments after 14 monthly payments had been taken . Does anyone know if by leaving it a little bit late and not cancelling after 12 months is he now liable for another 12 months like a sort of rolling contract ? He doesn't have a copy of his membership to check the small print . At present they want approx £200 + with CRS' additional fees .
  14. Hi, Just looking for some advice before I decide to contact/ pay Harlands. I took out a 11 month membership with Xercise 4 Less gym last year but didn't really use it so decided to cancel. My SnapDDA membership email states: The following payments have been taken by direct debit: I have made my 11 monthly payments and am therefore outside of contract. I cancelled my direct debit. I realise I should have contacted Xercise 4 Less to cancel the membership BEFORE cancelling the Direct Debit. I then received a letter stating: I have since als
  15. Hi, Just wondered if anyone could give me any advice. Joined Xercise 4 Less Jan 2013 - on a 12 month contract. Didn't go very much - in fact I hadn't been since July 2013. Realised April 2014 that they were still taking £9.99 month and cancelled the direct debit - directly with my bank. Didn't realise the problems this would cause! I have today received a letter from Harlands claiming they sent me a letter on the 22 April 2014 asking me to pay £9.99 outstanding subscription and £9.99 cancellation period - plus now a £25 default fee - because I didn't
  16. Whats the difference between owing a credit card company, more than , or less than 10k? I've seen reference to courts, and type etc. what differences are there on a default, of one, over the other ?
  17. Received 2 NIPs from different police forces after being caught by speed cameras, one in one force area, the 2nd in another force area. Was continuing a journey on the same motorway in the middle of the night, temp roadworks - unmanned - speed not excessive but over the limit, but each one was within the speed thresholds. One force offered me a speed awareness course, but the other refused and instead issued me with the more severe *Conditional Offer Of Fixed Penalty*, i.e. £100 fine plus 3 points. I did the course, cost me £76. I contend that the other force should not have issued m
  18. Hi All, I am new to CAG, and I just lost the previous message I wrote So starting again, I read previous post about Xercise 4 less and their customer policy. Just like to say, what you are doing is amazing. Getting to my story: We (me and my boyfriend) signed for Xercise 4 less membership in August 2015, before they opened on 28th August 2015. We knew it was 12 month contract, so we kept it for a year, even we didn't use it much. But we wanted to cancel as soon as contract came to the end. We went to the gym on beginning of September to cancel our mem
  19. Hi, Ill try to keep it brief. I was a member of xercise for less Milton Keynes on a rolling contract paying £19.99 a month, never failed a payment but realised i wasn't using it, i called them up to ask what the cancellation policy was and they said cancel your DD, simple as that! I later got a letter from CRS saying i had not paid and there was a admin charges on there, i discovered i had to do it online which i immediately did, as i had no DD in place i called the gym explained what happened and that i wanted to pay my notice period. The girl their that answe
  20. Hi everyone, I missed a payment due to insufficient funds in my account on the 4th of December 2016 for £9.99. I have been reading a number of the threads in this forum detailing similar issues of having a £25 "administration fee" placed on top of that £9.99 I owe them for a total of £34.99 to come out of my account today. I have since contacted my bank and cancelled my direct debit with Harlands. I am happy to pay the £9.99 that I owe them, but I am not happy to pay a penalty charge of £25 (which I have read in other threads is unenforceable). I have cancelled my Xercise
  21. My son has a membership with this bunch, he tried to use the gym a month ago and was refused entry as he had apparently not completed a health questionnaire. He had never completed one in the preceeding 11 months. He completed one on his phone in front of the receptionist, but because her system was not 'real time' so it would not show up for a few hours, she would not let him in. He told her that he wanted to cancel hi membership as it was over 12 months, and than cancelled his DD with his bank. Today, a month on, he received the famous Harlands letter asking for £
  22. Hello everyone! This is my first time and I am happy to join this community of consumers. I have a parking 'fine' by Smart Parking in a retail parking at around 22:5hrs for 10-11min, with a 3hrs free parking but must obtain a ticket. Now it is late at night and the two ticket machines are situated together at one end of the parking which is 50m from where I am parked and as a current blue badge holder , I have difficulty in walking that distance as the place I was going to was less than 50m. Also as the retail park closes at 20;00hrs the car park is virtually empty.
  23. Hi, I have read allot of threads and can see how bad this company is. I signed up to the Xercise 4 Less Burnley gym online 14/01/17 I didn't have any money in my bank on the 28th as i get paid last working day of the month (2 days short) "Your first payment will be collected on or just after 28 January 2017 for an amount of £9.99 which consists of a joining fee of £0.00 and the first monthly payment of £9.99." I accept that I will have to pay the £25 admin charge + £9.99 even if I haven't even been at the gym 1 month yet! With this type of gym and now seeing what t
  24. Hi ,I would please like some advice please regarding this matter. me and my partner signed a 12 month contract at exercise 4 less last December 2016. In August 2016 I decided we wanted to end the membership and cancelled the direct debit. Since then to which it is still continuing they will not leave us alone ,to the point of harassment now. I've been in touch with citizens advice and consumer helpline but they are not helping the situation , they told me to pay up. I've wrote to Harlonds/CRS numerous times and the matter is not getting dealt with . I have writhen
  25. I signed up for a year membership @9.99 and have had membership for well over that time. I cancelled my direct debit now they are trying to charge me 25.99 and now another 25.99. because i never cancelled through their website. Can you advise me what to do next. Thanks Scott
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