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  1. Hi all, thanks in advance for reading and any advice. I'll try to be as concise as possible. I have an iPhone provided by my work. It states on the iPhone Policy that if you lose the phone or it is stolen, you will have the price of the iPhone taken off the next payslip. The only exception is if you can provide a police certificate that it was stolen, but there is a sub-exception here that states you still have to pay if the theft was facilitated to clear negligence on your part, e.g. leaving it unsupervised in a public place. In November 2015 there was a fire drill at work. I immedi
  2. In December my carry on bag was lost/stolen whilst queuing to board a flight overseas. It contained just about everything important, laptop, camera, clothes, sunglasses,makeup the lot. As terrible and distressful this was I knew i had travel insurance to cover me for up to £2k of personal possessions. So i thought! I submitted my claim at the beginning of January. When you submit the claim they take 10 days to respond and tell you if they need further info,this has happened twice, meaning that today 20/2/19 still battling with this. "Please note that your insurance policy has a
  3. British Forces Post Office: last dates of posting in time for Christmas READ MORE HERE: https://www.gov.uk/government/publications/british-forces-post-office-last-dates-of-posting
  4. Well, Not really "Inhuman" rather "Non-Human" Just trying to follow up a problem with the Post Office. CAB website and online searches shows 0345 611 2970 for PO Customer Care as number for complaints. The automated message says 'or to complain press....' then you're told to email or write. Their complaints form can be found here: Doh! system wouldn't let me post a link could an admin please tidy up it can be fount at www post office co uk / Contact us complaint So don't waste another 12p and your time on a phone call to a machine only to be told you need to write.
  5. A friend, who is on benefits, has been asked to take part in the Family Resources Survey. It seems this is part of the Office For National Statistics (ONS) who are doing the survey on behalf of the Department of Work and Pensions (DWP). The survey visitors are exceedingly persistent. The interviewer came round four times (my friend was out each time), left their mobile number, left notes in the letterbox urging contact, provided a reply paid envelope, gave a helpline number and even sent a £10 cash voucher. From what people have posted on other sites, this is a very detailed intr
  6. hi guys just hoped i may get a bit of advice on a situation that has occurred today. i sub let an office from a company on the floor above. they have decided to leave in 2 months and i have subsequently been notified. My question is this . I have no contract of lease, it expired 2 years ago we have nowhere to move to and in the forseeable future. Of course i will speak with the landlords about renewing a lease as a sole trader but how long could i feasibly stay in the office after the notice period if we have nowhere to go
  7. What exactly happens under Universal Credit if you work part time, are you still expected to attend fortnightly signing so if I were working lets say 24 hours per week under UC, would I still have to go to the JCP each fortnight to make a declaration ?
  8. Hello, I owe service charge backpayment to my management agent for my leasehold property. They took it to county court, then fast tracked to high court without informing me. I only knew when I received a demand for £2100 from the Sheriff's office. I offered to pay in instalments but they said their client wanted full payment, which I could not do. I sent them a copy of my Debt and Mental Health Evidence Form, they said their client rejected it. A Baliff visited my property when I was not in. I submitted an income and expenditure form (both mine and my wife's)
  9. Hi there I am about to start proceedings against somebody in the judiciary and by a quick search I have found this website https://judicialconduct.judiciary.gov.uk/ . Before I delve headlong into it has anybody had dealings with this Investigations Office ? All replies answered.
  10. British Forces Post Office: last dates of posting in time for Christmas READ MORE HERE: https://www.gov.uk/government/publications/british-forces-post-office-last-dates-of-posting
  11. https://play.google.com/store/apps/details?id=com.mobisystems.editor.office_registered
  12. Hi We changed broadband and landline provider in May 2017 from Fuel Broadband to EE, we were not tied into a contract with Fuel Broadband at that time. When we tried to pay the last bill of £20 we were unable to as the site wasn't active nor were any of the contact details to pay them. Today we received a text message from the Post Office saying that we owe them £20 and threatening us with debt collectors. This is the first contact we have had. On phoning them they couldn't find details of our account and told us they would have to get Fuel Broadband to contact us. They rang us and t
  13. Hi, Travel agent Agoda owe me circa GBP500 and repeated attempts to have them remove their heads from their butts have failed. I've learned that they have a registered office in London, would anyone be able to provide me with the address of that office so that I may do a 'Money Claim Online' on them? Thanks
  14. http://cag.tw/22e4 (link from original article contains banned word)
  15. hi. looking for some advise. I have had the sheriff officer at my door today. I was out at work and my neighbour saw them. They asked who lived there (just moved in) and my name. She never told them anything and said no one new has moved in. I have got married and they have my maiden name. Nothing has been put through my door and as far as they are concerned I'm no there. To be honest I don't know if it was the sheriff officer, but the only debt I left at my old address was my council tax. So I am putting 2 and 2 together. Do you think they will come back? They don't know whe
  16. A guide to Ministry of Defence Medal Office READ MORE HERE: https://www.gov.uk/government/publications/a-guide-to-ministry-of-defence-medal-office
  17. My partner has had a letter regarding WTC. They are pushing her to open a bank account. She has been using a post office account for child benefit and wtc for many years now. Has anyone here had the same? is there a reason for it! usually is regarding dwp/hmrc. EDIT: Forgot to say we already have bank accounts but my partner has always liked using the post office one for budgeting etc. Tia
  18. Hello, tried everywhere including sheriffs office itself.... it is a long story but i will start from getting CCJ against me, which i was paying £15 a month (in total until HCEA came £360 of £1490 original debt) just to clarify i admit the debt and i have intention to pay it in full. I had arrange £15 a month but has few hard months and debt been transferred to HCEA, in the mean time we have moved shops (this is business debt) when EA came he couldn't do anything as address on writ was wrong EA said all letters has been send to our old address and he need to
  19. Good morning! I have an interesting issue here. Last week a friend of mine came to a Post Office branch at Canning Town. There was already a small queue of just 3 people. It was Saturday. Closing time was 12:30. She came to the branch at 12:10. All she needed was to register her biometric details. The procedure normally takes around 4 minutes. But the staff of the Post Office refused to service her, because otherwise they would have to stay at work later than 12:30.. After several minutes of arguing my friend had to leave the branch, it was 12:20,
  20. A guide to Ministry of Defence Medal Office can be downloaded. READ MORE HERE: https://www.gov.uk/government/publications/a-guide-to-ministry-of-defence-medal-office
  21. Serious problems with my online savings account. I set up a post office online savings account 5 months ago because of the 1.20% interest rate. From day 1 it's been a nightmare. Firstly they have 2 options for depositing money. Direct debit or payment via a debit card. My first deposit was via direct debit and took 6 days to clear. My other deposits were made via debit card and they usually take 3 days to clear. It wasn't long back I needed to transfer some money from my savings account back to my main bank account. I entered my details and was met with a
  22. Looking for some advice, Wife works in a primary school and has been late on a number of occasions 15 in total since Nov 15. most of this has been due to our daughter now 2 having problems with nursery attached to the school she works in. Headteacher pulled her into the office about it and gave her a management instruction and told her if she was late again it would go to a disciplinary. She explained to the headteacher that she was actually waiting to speak to him about the times. she said someone had been altering her signing in times on the fire register giving and example of
  23. I would like to gather here some successfull actions people took to curb the increasingly offensive attitude I am seeing myself and heard others having to endure when they take prepaid post to the PO to be dispatched. More and more I have the feeling that it will come a day when they will say 'I won't accept your package' and I wouldn't know what to do then, on the spot. Take a look here. This fellow made a second attempt to hand in a parcel and twice he was refused service. Only this time he was wired and the whole incident ended up on the web here. Actually this case raises more a
  24. The following press article features on SCOOP this morning: http://www.ccrmagazine.com/index.php?option=com_content&task=view&id=14497&Itemid=33 High Court Enforcement Group (HCE Group), the largest independent and privately owned high court enforcement company in England and Wales, is proud to announce the acquisition of The Sheriffs Office, with effect from 31st January 2016. Following the acquisition, both businesses will continue to operate as separate legal entities. The combined experience and expertise in both High Court and specialist areas of enforcement
  25. Hi, newbie here. I'm not sure this is a 'consumer' issue, but I do need tangible help . For years I have collected my pension from my Post Office. Or I did until 24th August, when after transacting my pension, I went to pick up papers, when the newly installed ex-Guildford - nightclub bouncer? - sub-postmaster dashed round the counter , slammed his hand on the paper and bellowed I am not having papers from his shop - indeed to enforce his still voluble and physical aggression he hard gripped my right arm - it felt like a stab wound, and frog-marched me from the shop
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