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Found 6 results

  1. Hi. 8 weeks ago we ordered a new 3 pc suite from DFS. It was delivered today and we have a few issues we are not happy with. First one is that we ordered a 3 seater sofa and at the time were debating on a reclining one which had 3 seperate seat pads however opted to go without. we ordered a fixed 3 seater sofa which the sales man told us would be the same with three pads. Today it has turned up as a 3 seater with just 2 pads which is not what we wanted or ordered. When i checked online the dimensions photo shows 3 seperate pads and there are no 3 seater options wit
  2. :shock:Hi every one 1st time ad .. I am looking for some good advice on this if anyone can help me please .we purchased a leather suite cost £1876 within 3 weeks I noticed something wrong with the one side we phoned them next day and explained several weeks later their man came . he takes it apart to find the main frame as completely snapped in half he does no more and goes to his van gets some old wood and glue and screws cuts the wood to size screws and glues wood on . he didn't ask anything he bodges the sette up . then fills out his report
  3. https://play.google.com/store/apps/details?id=com.mobisystems.editor.office_registered
  4. Not sure if anyone can help but am throwing this out there just in case. Bought a 2+3 suite from Very last June on buy now pay later. Payment not due until June 2016 but have been paying it off anyway. A problem started to develop in November when the base and back cushions were distorting so badly that you sank into the corners when sitting down. It was not a cheap suite at £1800 before sale price of £900. I contacted Very who said they would send a specialist out but if no fault was found we'd be charged £45. The inspector came last week and completel
  5. We bought a 3 piece suite from CSL last year, ordered in May, delivered in August. Through a fluke we recently discovered we haven't actually got the suite we had ordered. What was delivered is a similar suite, same colour, roughly the same size, but different name, and £795 cheaper than what we ordered. We are still paying for the suite we initially ordered. CSL (now Sofaworks) have offered to pay us the £795 difference or we can re-order the suite we asked for in the first place. We have been back to the show room to check out the suite we originally ordered and have decided we s
  6. Hi, I'm new here just joined tonight... I have a manager coming up tomm from DFS Our suite wil be a year old next month. But since last year they have replaced the 4 seat cushions u sit on Put foam in the bottom part of the suite on both 2 seaters where cushions would go They also came back and put more foam in the back of both 2 seaters They then had 2 replace 2 of the seat cushions cause the smell on them was really bad They they came back and put foam in the back cushions on both 2 seaters They sent a guy out last week as the cushions u sit on wont stay on settees n
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