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davidswish

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About davidswish

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  1. Sure, but I think this is in reply to the email I sent them that I posted above. I included a bank statement with a change of address.
  2. Oddly I received an email from the head office saying the following this morning ; Thank you for contacting Xercise4Less. We can confirm that your membership has now been cancelled. Your 30 days’ notice period starts from the date you submitted your cancellation form in line with your terms and conditions. Please do not cancel your direct debit as Xercise4Less will do this for you as part of the cancellation process. We are sad to see you go and hope you have enjoyed your time with us. Regards, Team Xercise4Less. Central Support Team Head Office Xercise4Le
  3. After canceling on the website; X4Less Front Desk Burnley sent me: Good Morning David. You will also need to call our Membership Support Team 0113 203 8602 to discuss your payments before your cancellation will be processed for you. Kind Regards ---------------------------------------- Hi David You have now passed the 14 day online cooling off period to cancel your membership. Which means you are now within your contract period. Once you are in the contract period you can only cancel your membership with evidence of; Medical issue, redundancy or relocat
  4. I received a reply back about my membership cancelation request via email. Hi, I would like to cancel my membership as I have moved to manchester. What documents would you require? Kind regards, -------------------------------------- c.service@harlandsgroup.co.uk Thank you for your email. All membership cancellations are to be processed via Xercise 4 Less, the cancellation of your Direct Debit instruction simply prevents us from collecting payments, it does not cancel your agreement. We advise that in order to cancel your membership you must contac
  5. Sent today signed for - Here is the proof of postage. I hope I picked the correct location for the head office.
  6. Can't you talk to your bank and ask them to refund you, surely you can't expect to pay for something you haven't received?
  7. Should I include a membership termination letter to the leads head office also?
  8. I'll get this sent first thing tomorrow morning! Thanks for the help!
  9. I just sent the manager an email CC'in Harland's email below it. I suspect I will need to post a letter of the following to the gym address also? To: general.manager.burnley(at)xercise4less Dear sir or madam, I am disgusted with this charge not even spending 15days at the gym. I hereby give notice to cancel my gym membership at Burnley Xercise 4 Less gym with immediate effect. I have changed my address and no longer a resident in Burnley, I now reside in manchester. Please can you confirm receipt of this email. Yours faithfully. David
  10. Hi Slick, The 9.99 bounced yesterday, the DD is still active. I now have funds in my account. The address is registered to Burnley yes. Received this email this morning. I phoned the helpline to try get them to waver the fees but she just said if you cancel your DD you will be passed to collection. Harlands administer the collection of all payments due under your agreement with Xercise 4 Less. Your bank have advised us that your February instalment has been returned unpaid "refer to payer" as there were insufficient funds in the account to pay the amount due. We will theref
  11. Hi Slick132, Thank you for your quick response. If I was to not pay the admin fee and want to leave the gym, I couldn't use the change of address because they would send debt collection letters to that address? Having read other threads I wouldn't normally pay the fee, but I don't see a way out of it if I want to cancel my membership.
  12. Hi, I have read allot of threads and can see how bad this company is. I signed up to the Xercise 4 Less Burnley gym online 14/01/17 I didn't have any money in my bank on the 28th as i get paid last working day of the month (2 days short) "Your first payment will be collected on or just after 28 January 2017 for an amount of £9.99 which consists of a joining fee of £0.00 and the first monthly payment of £9.99." I accept that I will have to pay the £25 admin charge + £9.99 even if I haven't even been at the gym 1 month yet! With this type of gym and now seeing what t
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