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Found 11 results

  1. I hired a van from Sixt Car Hire in Leeds in early June in order to move my belongings to a new house. I hired the van just for the day and used Sixt as the prices were competitive and they were located nearby. When I picked up the van I was shown around it and giving a considerably long list of pre-existing damages. It was clear the van had been in quite a few incidents before as there was considerable dents, scuffs, scratches etc. When I rent a car I usually take my own pictures of the car but stupidly didn’t in this case mostly due to the tight time schedule I had for being a
  2. Hello All, I'm posting this as a form of warning or advice, but in turn hope to glean some extra information based on CAGers' own experiences of either this abysmal company, or other car hire company 'bashing head against the wall' experiences. Apologies in advance for the essay. Sixt, it seems, will live and die by their "Terms and Conditions" contract, which, not unlike many other global and arrogant companies, seek to impose very harsh terms on their consumer; terms which would, in a court of Law, fall foul of the Unfair Contract Terms Act (UCTA), or the EU Consumer Protection fr
  3. Dear CAG members, I hope someone here could help us with something urgent. We only have been given 7 days for this. We hired a SIXT car from London for 1 week. When my partner and I collected the vehicle the vehicle was very dirty. I said I didn't mind it, as I didn't want to wait for 30 minutes for the agent to clean it. However, my partner said that we should have them clean it, so we could see the damages that are already present. "Fair point..." the agent said, "...but remember you have paid a premium for zero excess, so it doesn't matter what damages are present already, as any
  4. In April 2016 I hired a 7.5t van from a company online. They did not deliver on the stated day and didn't tell me it would come the next. A driver from this company was waiting in a Sixt 7.5t van angry that I wasn't in when he arrived, made me sign the document threw the keys in the cab and drove off. I arrived at my destination (a few 100miles) and 2 days later 2 Sixt reps turned up to collect. They noticed old wear and cracking on one of the tires, they were very unhappy with the depot/yard in the south allowing it to be out on the road. The damage was photographed
  5. Hi all I need some advice on an issue that I have with Sixt. I will put in all events to hopefully give the full picture. 15th Feb hired a car at my local Sixt car hire office for 24 hours. No excess waiver taken On checking the car with the employee I noticed some scratches on the front reg plate and bumper. I was told that these slight scratches did not count as damage. I signed the employees pda computer and was given the keys. No paperwork except the reciept that I signed in the office prior to going to collect the car. I did not have a camera to use at the time. T
  6. I apologise if this is going to be a bit lengthy: thank you so much for reading this and I appreciate any advice I can have on my situation. I hired a car for a week before Christmas from LHR. I live in the middle east. Within one hour of collection, a flying stone on the motorway had caused a middle to driver side windscreen chip, about the size of a two pound coin. Upon arriving at my destination, I called teh accident hotline they supplied to ask for the chip to be examined and repaired because i was not sure that the car was roadworthy. They took details and promised to send someon
  7. Hi there, I am posting here as I have a bit of a dilemma which is getting me confused hopefully some of the learned forum members can help out. I went to Cape Town on holiday arriving on the 10th march. I booked a car online with orbitz for a BMW 1 series for 10days. The price for this was R4616.07- £256.08 I have an email which states it is my 'purchase receipt' 1. When I got to Sixt/First car rental at Cape town they told me thats a mistake we dont have that car at that price even though the payment hadnt gone through at that time it appears now looking back the payment
  8. My initial impression of Sixt was great but within 1 week of receiving a final invoice for my rental has now been completely ruined. I will never use them again as their post-rental policy seems to just be all about making up profit margins. They advertise apparently cheaper prices to get the business but then claw the money back to be profitable afterwards. 1. No one explained about needing to return the vehicle clean - an omission which has now cost me £50+20% VAT. I've been sent emails since telling me they expect all customers to thoroughly check T&Cs before renting a car, so why
  9. Hi, So I rented a car from SIXT. I took photos of every panel when in the car park before leaving. There were already 8 pieces of reported damage on the vehicle, so identifying anything new was tricky, hence the photos. Upon return, a "new" piece of damage was found (very small - less than 3mmx10mm surface paint scratch, looking like a bit of dirt), and indeed the panel it was on wasn't listed on the pre-hire damage form. I looked back at my photos, and, while quite blurry, they do show the damage pre-hire. So my question is, do the photos take away my liability
  10. I believe that Sixt is trying to rip me off. The facts were as follows: - The rental was for one day for £30 - I did not take the overpriced insurance. - The car was scratched / scuffed / damaged all over. - On return, the car was extremely thoroughly checked (delaying me needing to go to work) - Some non-recorded damage was found. - It was minor scuffing to the wheel arch. - I was asked to sign to check in - I did without being told what I was signing. - Having been informed by email, I complain to the full extent. - Several weeks later I received a bill for £3
  11. Hi guys, any advice here would be most welcome. Many thanks in advance. I hired a car from Sixt for two days. They are now trying to make me pay £182 for a scratch on the mirror which was there when we hired the car. When we hired the car we were told there was a chip in the windscreen and I walked around half the vehicle, my partner walked around the other side, and when he asked if I had mentioned the damage, I wrongly assumed that he meant the windscreen and so we hired the car under the impression that all damage on the car had been noted down correctly. Only when we retur
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