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Found 6 results

  1. I Phoned up to change the seats on the flight on Friday night, only to find out the hotel we'd booked into 16 months ago (and requested special assistance a few days later because they were not open when the holiday was booked) is not suitable for those with walking difficulties (nor is anywhere in cap salou apparently) I was open about my disability from the first call and that of my children but wasn't told about the resort or hotel (I'd asked for 14 nights all inclusive but left the resort open to Thomas Cook while explaning I have sever walkin
  2. Hi everyone. Need some a little bit of help. Got a letter from westcot, saying my account with them had been fully paid, and was now closed. And to stop making more payments to them. Also it said the balance was: minus £303. Phoned them up as I thought there was more to pay on this, and the lovely lady, after putting me on hold for a while, explained that the originator of the debt had informed them it had been paid, then retract that message later. She would contact them, to get an explanation. But there was still £1400 owing. Where does this leave me? I have a letter s
  3. Probably not the right place for this.. however... Health professionals for years have said that Butter is bad for us - Dairy farmers cut back on their herds and/or went out of business whilst consumers turned their attention to low fat spreads or margarine. Now... Meanwhile, thanks to the scaremongering - small dairy farmers have gone out of business and the Consumer is now forced to pay higher prices for not only the raw product - but anything that contains it !
  4. I have been contacted today by shoosmiths to repay a mortgage shortfall. In 2008 they began repossession of my home at the begining of the case i owed £71,000 to HSBC and £7,000 to EPF (EPF was acquired by HSBC after i had taken out the loan). So total owing was £78,000. The property was sold at just over £82,000 in 2010 under the mortgage rescue scheme. Shoosmiths are asking me to repay a "Mortgage Shortfall" of £8,000 This is not a shortfall, it is court costs (which i have asked for a breakdown of on many occasions and not received) I believe that calling this a sho
  5. Ok all Have been assisting a friend with this. DWP Debt Centre contacted friend in Dec 2012 stating old social fund load hasn't been paid repay debt. They repaid this debt some 5yrs ago and obviously after such a length of time doesn't have all the paperwork but does have some and 3 letters from DWP stating thank you for payment of £XXX. Now the classic DWP state they mean nothing as DWP own thank you for payment letter isn't a receipt. Gets better one of the letter they have from 5yrs ago matches exactly the recent letter to pay the same debt but from a totally different
  6. Hi Folks Need some advice please. Recently had some work done by an electrician, queried the bill as soon as it arrived and asked for a breakdown of materials. Was not happy as materials were twice verbaly quoted BUT sent cheque for full amount with a polite letter of displeasure. Cheque was sent within the 28 days terms of payment and recieved inside that time by trader and cashed by trader after 31 days of invoice. So today get letter from debt collectors saying I owe 200 odd quid to settle debt to trader. He has obviously done this out of spite, how do I proceed ? I have
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