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  1. I don't know if this is a question, a warning or a rant but having just experienced the worst car journey of my life, I am feeling pretty traumatised and having flashbacks of the nightmare I had yesterday. These are just the highlights. I was driving from North Perthshire to Lancashire and just as I was south of Glasgow, the car jolted and my car's amber engine light came on along with a red light with a message saying ENGINE SYSTEM ERROR. I pulled onto the hard shoulder, switched the engine off and then restarted. Everything seemed fine for about five minutes and then it happened agai
  2. Hi, new here, apologies if i have post in the wrong place. i need legal assistance to write up a claim against a high street bank. Never in my life have i met a company like it. Deny, delay, deceive and shift liability at all costs seems to be the tactics at play. Brief back ground. 2007 i re mortgage to a tracker mortgage 2009 i start getting letters stating my two year tracker mortgage is coming to an end alarmed at this news, i called bank to notify them of my own change in circumstances i was now on ESA DLA etc due to illness, and, to challenge the idea
  3. I Phoned up to change the seats on the flight on Friday night, only to find out the hotel we'd booked into 16 months ago (and requested special assistance a few days later because they were not open when the holiday was booked) is not suitable for those with walking difficulties (nor is anywhere in cap salou apparently) I was open about my disability from the first call and that of my children but wasn't told about the resort or hotel (I'd asked for 14 nights all inclusive but left the resort open to Thomas Cook while explaning I have sever walkin
  4. It's not really programming – but I'm not sure what to call it. Anyway, I use a printer program which generates a log file. After every print, the log file is overwritten. I want to extract certain information from the log file and put it into an Excel spreadsheet so I can keep track of the prints that I do and the settings are used. I don't want to have to muck around. I want to be able to do it with one click to start the script going. Here is the log file. Most of the information I want is contained in the two lines which I have coloured in red. The data I want is c
  5. Hope someone with legal knowledge can help with this matter, We have sold our house in scotland and complete in 4 weeks. We have since discovered we have an inhibition order that was renewed for an old CCJ obtained in England that we need to get lifted. The story is this. We had a default judgement registered in england in january 2008 for 19k by a debt collection company. We went to court to get it set aside/defend as we were living in Scotland at that time. We were challenging jurisdiction and the amount plus. The judge issued a revised order in may 2
  6. I booked disability assistance in Stansted Airport. The driver and his colleague of the disability vehicle taking disabled passengers from the plane to the airport building acted unprofessional and reckless. When the car started driving (and speeding!), the driver left the door opened right next to where an elderly passenger sat, she was petrified. After some commotion the car stopped and they closed the door. Then the car started speeding again and then suddenly braked throwing me to the floor, I was wearing a spinal brace at the time. They were saying they drove into a chain that was s
  7. Thames Water has a fund in place which can help to pay your water bills if you satisfy their hardship criteria. If you have used this fund before or if you decide to use it now, we would be interested to hear about your experiences of it. You can post in the Utilities forum:- http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?121-Utilities-Gas-Electricity-Water Other water providers may well provide similar schemes. Check on their websites and let us know.
  8. Hi All, Brought a car from Yes Car Credit in May 2004, arranged with Yes Car credit to return due to change in circumstances in September 2004. Debt was transferred to Go Debt, apx £6000. Payment plan in place with my DMP and balance currently apx £1600. Been paying this since 2004 to present date. Looking for a way to end this and looking for best way to try? I was missold the PPI on this agreement and was told i could not proceed unless it was taken, PPI was also apx £1600. is there any option to try with this? This was just before the FSA came in
  9. Having a real headache after purchasing an item from OCUK (Overclockers UK) and feel as though they have played me for a bit of an idiot. Am in need of some advice if possible, as this doesn't seem to fall into any current consumer law or grant any protection that I know of. Sent this letter recently and is a rough breakdown of events. 07/02/2016 Dear Sir or Madam, REFERENCE: .(name)../Overclockers UK (OCUK Ltd)-Gigabyte GeForce GTX 970 G1 Gaming 4096MB GDDR5 PCI-Express Graphics Card I have owned the item, a Gigabyte GeForce GTX 970 G1 Gaming 4096MB GDDR5 PCI-Expre
  10. Morning A friend of mine is having a multitude of issues with her local council mainly due to not disclosing changes of circumstances leading to overpayments of housing benefit and council tax benefit. This is just for the council tax. In the first instance, her local council did a recalculation of benefits after I got involved but for the years 2013-14 they have presented a bill for nearly £500. After some communication with them, they have stated that they will not be able to agree a payment arrangement until a liability order is in place. In this area, a LO adds anothe
  11. On the 2nd of October 2015, I placed an order at www.xldata.co.uk for some marketing data. This was a personal purchase and was made under my name and using my personal home address. However, in error, I entered my work email address into the form. The company emailed me the data to me on 5th October 2015 and included an invoice which was due for payment within 7 days. I noticed that the invoice had the name of my company on it, albeit, the other details were correct (my name and home address) and because I didn’t foresee any issues with the purchase, on 11th October I mad
  12. Hi All I wonder if you can help? I am looking to send complaints to the following PDL companies for unfair treatment, irresponsible lending and other poor practices but cannot find the details to send them to. Anyone know the email addresses? Minicredit CFO Lending (the major one) Wagedayadvance txtloan poundstillpayday Provident moneyinadvance Thanks in advance
  13. I am hoping someone with a similar experience can help. This morning I was about to park behind a parked vehicle and did not stop in time causing my bumper to be quite severely bashed in and the front parking sensors have gone funny but the other vehicle just suffered scratches. Anyway, contacted Hastings and gave all the details and explained the incident and the lady I spoked to (Lauren) was polite and helpful. In the end, she told me Albany Assistance will find me a local garage who handle all the repair work which I thought at the time was good. Anyway, I was put through to them and afte
  14. Good afternoon, I have been tagged at the MOTO Birch West services from 05/05/15 12:02 to 05/05/15 14:54. The letter states that the 'free parking period' is 2 hours, of which i extended from this. This has never happened to me before and i was totally unaware this was even possible, especially when spending money within the establishment. I had arranged a business meeting at the services, bought 3 coffees in total (which i have receipts for) and stayed for the duration in a business meeting. Total fine: £60... extending to £100 if not paid within 28 days. For me, i ha
  15. I really need advice please: I went to court end last month: Last yr laptop repairman took my laptop to quote on repairing broken screen, brought back the next day with much damage to hinge area etc, he denied it so I took him to court. There he admitted fault, but I lost the case. All my evidence was correct, half of which I sent to court was lost by court including quote I obtained, judge had no idea about costs of repairing computers, many court mistakes especially including the fact I lost the case. I asked for appeal, it was denied
  16. Afternoon all having been a long time lurker on this forum I thought I'd post and ask for some of you experts on here to give some advice on a situation with K & Co (Shop Direct). The background to the situation is as follows. My mother in law opened an account with Great Universal some 20 years ago. They have now changed to K & Co and are part of the Shop Direct Group as you are all aware. The problem arose when a customer of my MIL (in fact my Sister in law) ordered a number of items on BNPL one of which was a note book computer type thing. My SIL states that the note
  17. Hi Everyone, My family and I would really appreciate any assistance/advice re the local council and bailiffs I think they've enlisted. Feeling very demoralized, no matter which way I approach the local authority, the result is the same. .. the continuation of their policies and my experience of complete helplessness. Hope I can receive some guidance in this matter
  18. Hi all, Don't go there but I have, again, got myself into a situation. Long and short I owe Uncle Buck £742.23. I emailed them over a week before it was due that due to devastating personal change in circumstances I cannot pay and I offered £40 a month. Very slow to respond to emails and was told, on the Wednesday that an I & E form would be sent via email. It turned up Friday, the day the loan was due to be paid (25th April). But they are asking for too much and seems very intrusive. The I & E form is very long with Excel tabs outlining every area of life! H
  19. Hello Is there any direct representetive on here from EE ? I have a continuing issue with mthe billing and reception aspect with my contract AG
  20. I am a member of an organisation which is a Limited Company registered as a mutual society. We had a visit two weeks ago(26 March) from a Marstons employee, informing us that he had a High Court Writ to seize goods and collect payment for a Supplier. We have an ongoing dispute with the supplier regarding their breach of contract - and increase in fees after their takeover of a company we had previously dealt with.They said the Consumer Credit Agreement still stood! - they themselves terminated the contract, issued a default notice under the CCA 1974, in the sum of £395.11 obtained
  21. Hello, Firstly thank you to those that are able and willing to advise. I sent an SAR on behalf of my Grandma just as a stab in the dark (on her request may I add ) to see if she could be entitled to any PPI on her borrowings over the years. Despite my SAR requesting copies of all Data held in relation to all dealings and accounts relating to Granny in all formats, all that they sent back were Loan Statements showing only the 'Payment Received - thank you' and 'interest charged' entries. I'm looking at these now thinking how much use these documents are without the
  22. I am posting this on behalf of a relative who has received two Claim Forms out of Northampton (CCBC) County Court. Both are for debts originally with HSBC a) Credit Card (1***.** and b) Bank Loan (1****.**). Both Particulars of Claim are basically the same except the Credit Card uses the wording 'a regulated agreement' whereas the Bank Loan uses the wording 'a loan agreement'. Both say that a Notice of Assignment has been provided to the defendant with a date on the Bank Loan one but on the Credit Card one there is no date. Also that a Default Notice has been served on the def
  23. Hello! After several weeks of reading threads and really useful posts on here and other forums I am almost ready to submit a claim to Lloyds for the PPI I paid on several loans from them. Before I do this, I would like to be able to calculate how much I ought to be expecting them to offer me as a refund and have tied my brain in knots trying to do the sums. I wonder if someone on here might be able to assist me please? There are 4 loans in total which all had single premium PPI on them. One was a standalone loan which I took out, paid back at the set rate and then pa
  24. Hi guys & gals, found this website and thought / hoped some-one on here may be able to help. It’s a bit of a long story so I’ll give you the initial outline and then I’ve done a bullet point list to help more clearly display what has happened to date over the last 4 years. In 2005 I took out an unsecured loan (I’ll keep company anonymous in attempt not to give too much detail away) I made regular repayments on the account with the last payment being made on 26th May, 2008. However, following a credit check in 2010 I discovered an outstanding balance still showing as in default in
  25. Hello everyone, I'll start this from the beginning: In February 2012 I went away in Kenya for two months with work where I had no internet/mobile phone access of any sort. In the March while I was away I missed the final payment of my car insurance with Premium Choice. I'm not entirely sure how that happened and hold my hands up to having to pay it. I was currently paying around £30 a month for my car insurance. What is interesting to note about this is that there was no physical correspondence sent from Premium Choice about this failure to pay - when I returned home I had no letters
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