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I think it would be useful for CAGers to list which insurance companies use Albany Assistance for claim management given the widespread reports of Albanys practices which it seems many find troubling, including: Excessive charge bump up for hire cars Requiring fully comp insurance holders (including those with hire car included on their policies) to sign credit agreements Long unreasonably drawn out periods where nothing happens It would seem Albany wont do ANYTHING unless you sign a finance agreement and agree to their inflated car hire. Google: albany assistance claim management
I am hoping someone with a similar experience can help. This morning I was about to park behind a parked vehicle and did not stop in time causing my bumper to be quite severely bashed in and the front parking sensors have gone funny but the other vehicle just suffered scratches. Anyway, contacted Hastings and gave all the details and explained the incident and the lady I spoked to (Lauren) was polite and helpful. In the end, she told me Albany Assistance will find me a local garage who handle all the repair work which I thought at the time was good. Anyway, I was put through to them and afte
Hi All, I have been charge £60 on an admin charge from albany assistance, just so that they can forward an unfair parking charge (which is less that that) notice. Has anyone dealt with them successfully? if so i would like to know the experience Thanks, sk