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  1. Hi, I parked in a loading bay for what felt like no more than 15 minutes and received a parking ticket. See images attached. I couldn't see any signs that clearly displayed the time allowed or the terms and conditions. Is this legal? Please let me know if you need any information and thank you CAG in advanced!
  2. Hello, I've received a notice to keeper today for exceeding the maximum period allowed by 17 minutes. Although I was driving the car, I was not the keeper as it's my fiancé's (so the letter was addressed to her but I won't let suffer for it) My initial reaction was to ignore it but I decided to play it safe and ask for guidance. Thank you in advance. 1 Date of the infringement 11/02/19 2 Date on the NTK 18/02/19 3 Date received 20/02/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Y 5 Is there any photographic evidence of the event? Yes, plates upon entry and exit 6 Have you appealed? No Have you had a response? N/A 7 Who is the parking company? Euro Car Parks 8. Where exactly Marks & Spencer, Penrith BPA
  3. Hello All New user here so bear with me. My parents travelled on a National Express coach to London Gatwick for a holiday in October, and gave the driver a bag (Hand luggage containing medication and a laptop), which when they arrived at London Gatwick, was found to be missing. This was reported to the driver and also to the National Express office at London Gatwick, and they continued to check in for the flight. On return to the National Express office, the agents recognised my parents and said straight away that the driver had found the luggage but as had moved on, my parents could not be reunited with the luggage before the flight. After many phone calls, it turned out that the bag which had been identified as being found and belonging to my parents, actually belonged to another passenger who had been allowed to take my parents luggage. I tmade the point that as my parents handed the luggage to National Express, it should be expected that National Express be responsible for handing the luggage back, but they have taken a very hands off approach as below. Each item of luggage is loaded into a separate compartments depending where the customers are travelling from, in your parents case they boarded the coach at xxx which is the same location as Mr xxxx The driver has no way of knowing which luggage belongs to individual customers, the driver offloads the luggage and expect each customer to identify and claim their own property. We cannot be held responsible for another customer actions. As they now knew who the customer was who took the luggage, National Express asked for permissiton to hand my contact details over to the customer who wrongly took the luggage, so we could basically work this out ourselves. After not hearing anything, I am losing faith in national Express and to see the luggage returned. I asked National Express on the 30th October to chase up urgently, and if they could provide the details of the customer who took that luggage. Today, I received a very unexpected text message from National Express, containing the customer's mobile number who took the luggage in errors. Also suggesting that if I don't hear anything back, I contact the police. I will be honest, I was not expecting them to hand out personal information. Rather than act in haste and repent at leisure by phoning the number immediately, I have sat back for 5 minutes and asked a couple friends for advice, and remembered the stories on here I had read about people in similarlaat situations. So I have the person's number who has my luggage. National Express have washed their hands of this. The simple answer is phone the person who has my luggage who has been ignoring any attempt by National Express to contact me, so I have to be wary of who I am dealing with and how this could escalate. Not looking for excuses, but I am recovering form serious illness, been off work for 8 months and am just about to start reduced hours work, so this is going to add uneeeded pressurs on me at at very important time of my life. Basically, I want National Express to pursue on my behalf as they allowed the luggage to be taken, including contacting the police if it is found the luggae has been stolen. I am going to contact National Express to disclose what personal information they sent to the customer who took the luggae, but looking for advice in my next steps, bearing in mind I think National Express shopuld be progressing this case to closure as the luggae was handed to them and they then allowed someone else to take the luggage. It looks to me like a process problem by National Express which sounds really easy to fix, but I can't acceopt that they can't take any responsibilty in this situation. Thanks for any replies and hope to hear from someone soon. Any questions please ask.
  4. Hello all. Excuse me if this is a really silly query but I have been chatting to someone at work who told me this might not be allowed so am asking here in case I need to take it further. My employer has a sickness policy where sickness is counted in a 12 month rolling period. However, is it allowed to count 1 time of sickness twice? My employer states 3 absences (or a total fo 60 hours) triggers a "stage". This happened to me, I was off for 3 different times with sickness, the last date being 06/02/2017 - this triggered a "stage 1". Then I was off sick in September and again in December 2017. My sickness in December then triggered a "stage 2", this is because my sickness in Feb 2017 was being counted against me again. Is it allowed that they can count 1 period of sickness against me twice? punish me twice? know the policy is a 12 month rolling period but I've been told that it doesn't sound right that the 1 period of sickness I had in Feb 2017 has caused a trigger twice. Just want to put the feelers out there to see if this policy is fine or if I can take it further at all because the stage 2 I am on has cost me a promotion and an end of year bonus. If this is fine I will gladly accept it as it is what it is.
  5. So here's a brief rundown of my situation. I have a large loan with RBS, and was paying it off fine until about 8 months ago when I got into serious financial difficulty. RBS helped for a short time reducing my payments to just £1 per month for three months but of course still adding interest at £200 per month...which by the way they said they would not do but that's another story. My circumstances didn't improve and I have spent the last 5 months trying to reach an agreement with them. Eventually they agreed to accept a token payment of £1 per month and stop all interest and charges. However they also said in order to do that they would make my accounts "non-operational" and that I should return my debit card and see other banking facilities elsewhere. Fair enough but of course I need at least a basic account for money to go in and out of. I looked at Nationwide as their basic account seems to do everything I need however it seems that it is only available to bankrupts and/or people who do not already have another UK account. This leaves me with a problem because "technically" I no longer have a functioning UK account but it still "exists" if you see what I mean? I can't proceed with the online application if I answer yes to the question "do you have another UK account". If I answer no..would I be lying? I can't apply for the normal account because my credit rating is as low as it can possibly be right now so not only would it be an extra search on my file but I would be refused. Maybe I should just answer "no" to that question about other accounts. Just wanted to see what others experiences are.
  6. As per this post on the Parking Pranksters blog. You really couldn't make it up! Unless you're the BPA of course, then you can make up anything you'd like
  7. I booked disability assistance in Stansted Airport. The driver and his colleague of the disability vehicle taking disabled passengers from the plane to the airport building acted unprofessional and reckless. When the car started driving (and speeding!), the driver left the door opened right next to where an elderly passenger sat, she was petrified. After some commotion the car stopped and they closed the door. Then the car started speeding again and then suddenly braked throwing me to the floor, I was wearing a spinal brace at the time. They were saying they drove into a chain that was supposed to have a sign on it and it didn’t, trying to justify that it wasn’t the driver’s fault (although, had they not been speeding, I believe they would've seen the chain and even if they had to break I would not have fallen). Despite the incident, I was not allowed a doctor, any medical help, not even a first aid box for a plaster, etc. When I asked to speak to a manager, I was told the manager wasn’t there. I wanted to log a complaint, but they wouldn’t allow me in any way to record the incident, for various reasons they made up. Absolutely everything was refused, apart from a glass of water. I was travelling alone, and I remember severely shaking at one point. All of this should be on CCTVs. I had refused to leave the airport until a complaint/incident was logged and a first aid box was given. The guy said there were no first aid boxes around, or to that effect, and there was nowhere to log the incident or complaint. As I refused to leave, he then paraded me around the airport in the wheelchair while he (non-enthusiastically) kept asking random employees for a plaster and how to log this incident, this took a long time and it was obvious he was trying to get me tired of this so I would drop everything and leave. It was a humiliation of the first order and I can’t begin to express how stressful this was. In the end, I wasn’t’ going to leave the airport, so he had no choice but to get me a plaster, which he found on a colleague, and apparently logged a report on their computer in the disability office. Still, I wasn’t allowed a copy of the report or a reference number. I was assured that someone would contact me about this. No one ever contacted me. As the result of this incident and how I was dragged around the airport my prebooked transport was already gone. This was not a difficult hour of the night and the airport would not help me with getting home. I had money for a bus that went to Victoria station in London, so I got that, but I have a huge memory blank of how I got home that night, I think I was so stressed or in shock I have a memory loss. For many months I was so stressed about this incident that I couldn’t even fly to my cousin’s wedding in Europe. I couldn’t face contacting Stansted airport to chase up this incident either as when I would think about it I would go breathless and my heart would go into palpitations and out of rhythm (I have a medical heart condition). Some months later, when I could get myself to do it, I wrote to Stansted airport to find out about that complaint someone was supposed to get back to me about. I learnt I was mislead in the airport and there was no complaint on the system. Then I sent them a fresh complaint by email, they accepted everything that happened, but blamed me for it as apparently it was my fault I didn’t put a seat belt on in the disability vehicle. (Note: as a result of my heart condition I often feel dizzy and faint so I can easily overlook things like seatbelts. I book special assistance in the airport to help me physically with basic things like mobility and seatbelts. I don’t understand why this is my fault). The complaint was also not accepted properly because I emailed them just over 6 months after the incident (-apparently what I logged in Stansted airport was an incident not a complaint – a technicality I didn't know about, and apparently I had 6 months to log a complaint – another technicality no one told me about). I felt like I was a victim of some sort of Stansted airport mafia. I found it impossible to complaint to Stansted airport. What can I do about this please? Is there anywhere else I can take my complaint to? Or is this all at the discretion of the airport? I feel the incidents that happened in Stansted airport, how they were handled, and how passengers like me are presented with barriers to complain about such events makes Stansted airport a very dangerous place for disabled passengers. Any advise or feedback is most welcome.
  8. Hi I'm representing a group of employees at my retail workplace some of which are part time and some are full time. The shifts we do vary between 4 and 12 hours a day. It is an individual business not part of a chain or anything. There is no union or HR department there are just the managers who own the business and about 20 staff who work for them. The problem is that we are not allowed to take any rest breaks even in 12 hour shifts. We have previously been allowed a few minutes to eat a meal at some point during the shift but we have to stay at our workplace and if the phone rings we have to leave our meal to answer it or if a customer needs serving we have to serve them. Often our food is left to go cold before we can get back to finish it. The new problem is that we have seen an email between the managers complaining about staff eating during their shift and it shouldnt be allowed as it looks bad to the customers (the email wasn't meant to be seen by us but one of the managers left it on screen on a computer in a public office. They dont know we have read it and ok maybe we shouldn't have if it wasn't addressed to us but we have and its about us anyway). So one of us contacted acas and all they said was there is nothing they can do as there is no way to enforce it. Then we contacted HSE who were very understanding and they passed it on to our local council. Although we have since contacted the council who have said they have been in to speak to one of the managers and they are not going to take any action because they pay us for the whole shift (like if we work from 7am to 7pm straight we get paid for 12 hours. they would only take action if they stopped our pay for a rest break but didn't allow us to take it). We don't think this is fair but we really don't know what to do about it so we are hoping someone on here can advise us on what to do. Other people have said just leave and work somewhere else but it's not as simple for that for some of us who can't find a different job. Thankyou
  9. For the full story : - https://www.standard.co.uk/news/transport/learner-drivers-to-be-allowed-on-britain-s-motorways-within-months-a3610466.html Interesting, are they being taught to drive on a motorway.. or Park !!
  10. ?? http://www.msn.com/en-gb/news/uknews/war-hero-who-lost-both-legs-in-afghanistan-no-longer-allowed-treatment-at-english-hospital-because-hes-scottish/ar-AAoX9ON?li=AA59G2&ocid=ientp
  11. Hello, I currently work for a Government ran business on back shift (4pm-12am) and all of back shift are having to work day shift for a few days between Christmas and New Year. While I feel it is unfair that we have to change our shift, this is not my problem. My problem is, a week ago we had to state what time on day shift we were going in: 7am-3pm, 8am-4pm or 9am-5pm. I chose 7-3, only, today we have found out that the building is closing at 1pm (which it did last year but everyone just worked a half day regardless of time started and got paid a full days pay) BUT this time if you start at 7am you work until 1pm, start at 8 or 9 you work until 1pm. How is this fair? I would be working 1-2 hours more than those starting later yet getting paid exactly the same. Is this level of inequality wrong? If so, what can I do about it?
  12. Oh yes please, bring it on! I have a wealth of knowledge & experience waiting to be unleashed to the traitors & bullies in society. They know who they are & I can't wait to exposed them. But do remember, all I offer is nothing but truth & it could get rough!
  13. I currently work as a Deputy Manager (one of 300) for one of the big four supermarkets, and they have recently announced a new contract change that comes into force on Monday 18th April. In effect we are being demoted to a lesser position, that being of a duty manager. They argue that our job role is not really changing as we will still be doing the same job we have always done and they will not be reducing our pay. However it is a HUGE drop in status as our current contract states we are 'autonomous decisions makers' which classes us as senior business leaders and opts us out of working time regulations. On our new contract we are not classed as this and we are therefore opted in to working time regulations. In addition we also recieve free fuel and a car allowance which will also be taken off us although they have given us over a years notice before they take this away. However this is in our current contract that this can be removed at any time so do not think that we can argue the point much there. The main issue is as Deputy Store Manager you are above all the other senior managers in the shop and now will be dropping to the same level as them so surely this counts as a drop in status, even though my salary will not be affected. It also effectively puts my career back 10 years as I was doing that job 10 years ago! There have been various 1-2-1 meetings held with the outcome already decided, however I asked questions weeks ago which have still not been answered and I also have not got a copy of my new contract as yet. From what I have read online if i work on Monday then I am effectively accepting the new contract and will have no means to put a claim in, in the future. Do I have a case for constructive dismissal?? Please help!! Thanks in advance
  14. Hello, I was made redundant(no pay i don't have like thousands of pounds, not even close it was a apprenticeship type vacancy so no redundancy pay) recently and im starting to do a show which allows people to donate (optional) which does not go toward any real life spending, purely towards the stream. however i'm worried if this is benefit Freud in any way? can someone explain this to me? thank you.
  15. Hi all, not posted for a while, but got a "bee in my bonnet" with Barclays of late.. It concerns their £30 "referral fee" on our business account.. Basically, money gets paid into our account every day, apart from Sun & Mon, from credit card receipts. Now, strangely, the "debits" got applied before the "credits" meaning the account would momentarily show as overdrawn occasionally, by a few £. I must add that no payments from the account have ever been "returned unpaid" and that we don't use cheques. Doing all of my banking "online" and "paperless" it wasn't until I received the first "end of year summary" last year, that I realised I had been charged not only the £6.50 per month "account fee" but also in the region of £1200 in "referral fees" of £30 each time. I made a complaint to Barclays, and they refunded the fees without protest. They also "admitted" that there was a problem with the mobile app and the way credits were applied after debits, telling me they "are working on it, but do not know when it will be resolved" They also offered me a "fee free £25 buffer" to prevent this from happening. Anyway, long story short, and I've been charged 3 times this month, so my question is - Can they charge more than their actual incurred costs for this "referral fee" I think that £30 is excessive, but do they have to tell me the actual cost? Regards Mike
  16. I recently attended a court hearing to get a writ stayed as it was enforced by a company who claimed to have purchased the debt July 15, however as they are not recognised on the original claim the judge told them they have no legal stake on the ccj. I am aware the claimant was used in name only and the 3rd party have been involved from the start. I would like if possible to know what action if any can I do to stop them now applying to court to have the claimant details changed. As i have a claim for illegal eviction, unlawful entry of property, removal if property to submit against claimant i do not want the ccj to change details. They are aware I have this claim to submit. for info; claimant never once attended court claimant still wont respond to any correspondence i send the deed of assignment was alledgedly done in July 15 and sent to me in Sept 15 No notice sent from claimant to confirm debt sold - even after I have written to the claimant to confirm. payments sent to claimant that the 3rd is now asking for proof of so they can consider whether to reduce the balance. threatening interest when no interest awarded on claim.
  17. Hi-I was just wondering if anyone knows how far they can actually make you travel to these appointments, at the moment they are making me travel 30 miles just to do job searches on the computer etc. its an hours drive at least cos the traffic is awful or 2hours on public transport. Also, am currently on a sanction because my wonderful "advisor" sent me an email telling me to attend the wrong office for my appointment so obviously I missed it (they have one 12 miles away from me as well but she reckons they only see esa people there...?) so obviously I have no money whatsoever until my hardship payment comes through in 2 weeks-my mum spent her last money filling up the car so I could get to my stupid appointment and so there was nothing left for parking,I was running late cos I had to drop her off at her work on the way over there and I didn't have time to park far away where it's free so I parked in a pay spot without buying a ticket thinking I'd only be quick and I could buy a ticket when they gave me the petrol money back- I told her I needed to be quick or else go and move the car and then come back but she deliberately kept me over an hour and then surprise surprise I got a parking ticket-so I went back to the office,dumped it on reception and said it was a present for the advisor,the reception lady called after me saying she cant pay it and I shouted back that I don't care it's her problem now and I can't pay it. (I then bought a parking ticket-I'm hoping if I write to the council with the ticket and an explanation they'll let me off the fine) I can't get into trouble for like harassment or something ridiculous for this can I? I was just making a point lol Its not like I was acting in a threatening way.probably the wrong thing to do though cos now she knows shes upset me
  18. I was looking for a place to park near a local station. There is an NPC park and ride there, with a few bays, but I've noticed there is a road that goes around the bays with no yellow lines, and it's not clear whether or not it is a part of the car park or not, as there is only 1 sign at the back. There is plenty of room to park here, and others do, but just wanted to know if it is a part of it or not. Here is a google street view link which is pointing at the place I want to park, spin around and you will see the entrance road and the car park. https://goo.gl/maps/oJRbp There are no "You will be charged" signs anywhere, nothing on the entrance, if you took a right turn from the road leading in, you wouldn't even go past the sign. EDIT: Here are some pictures of the sign taken today. I couldn't even read the T&C's while standing right infront of it. http://imgur.com/a/G9sOM
  19. There is to be a debate about the return or amendment to the fox hunting ban, the most despicable rich mans sport ever.
  20. Hi I bought a VIP ticket for a concert in Germany. The ticket was shipped over and Royal Mail decided to send it back to Germany. It has been held in Germany for several months and it doesn't look like it will be shipped back. I paid for the ticket through Paypal. However, the 45 day limit has passed and they don't allow refunds on concert tickets anyway. I have asked the company I bought the ticket from if I can have a refund and they have told me that if the ticket isn't shipped back in time, they will place my name on the guest list on the day of the concert. There is obviously some risk involved here as the company selling the tickets were an online shop, making them a third party. So when I get there, I might find that my name isn't on the guest list at all. The ticket might also be delivered while I am in Germany, which will mean that my name won't be on the guest list and I won't have access to the ticket. I have asked if being on the guest list will give me the same treatment as if I had a VIP ticket and based on their response, it doesn't look like it will be the case. The VIP ticket comes with two benefits: 1. Priority entry. If you are first in the VIP line, you will be first in the concert. 2. Chance to meet the artist. I have asked if I will still get both of these without the VIP ticket. I have been told that if I am first in line, I will have to explain the situation once I am inside and they will then look into it. While this is happening, the people who were behind me in the queue will be entering ahead of me. Depending on how long it takes them to sort out, people who only paid for GA tickets might get in ahead of me too. They completely ignored my question where I asked if I would still get to meet the artist. I also sent another e-mail where I only asked if I would still get to meet the artist and, unlike the other e-mails where I received a prompt reply, I didn't receive a reply at all. It doesn't look like I will get to meet the artist without the ticket. They have told me that according to EU directives resp. § 312b German Civil Code (BGB) does not apply, so any sale for concert tickets with any regular ticket outlet in EU is final. Is there anything I can do about this to get a refund? At the end of the day, I haven't received the ticket and their alternative offer isn't what I paid for.
  21. Can anyone tell me if i can do anything about this i have recived today a claim form dated the 2/2/15 i went to reply but noticed i only have 14 days from the date of the letter which ended two weeks ago what can i do it is for an overpayment of wages, i recieved a letter stating i was over paid in january then this, i dont believe i have been overpaid and now i am definetly trying to look into this. It looks like a judgement will be made against me but it is not my fault i would of defended it if i had got it in time.
  22. So in October I called EE to reduce the tariff on my phone. Was advised I have to stay on agreed tariff for 12 months before reducing and to ring after 30th November. I called today to be told that since EE formed you are no longer allowed to reduce your tariff. You can increase at any time but you can never go below the tariff you started on. I was pointed to the T & C's but that just says they don't have to allow you to reduce the tariff. I asked why something that important wasn't written into the conditions and was just told if it's not written in them then you can't do it. EE just state if your on the Orange side then you can drop 1 tariff during the contract but on EE this is no longer allowed. Anyone else come across this problem?
  23. Dear people of the group, many thanks for helping people with your knowledge as I have been reading, I hope that you may help educate me in the same way. I received a fine ticket on my vehicle for not displaying a parking ticket, however the valid ticket was on the floor in the van and must have blown off whilst i was exiting the vehicle. it was in a space outside local shops in marked parking bays. I have attached the images to this post for your viewing. my question is: Are they legally allowed to issue a fine to me when there is absolutely no information stating that fines are given? Will they still pursue the fine if i show them a valid ticket for the time and explain? This whole concept of issuing fines really annoys me.... why cant I issue them a fine for not sending me a birthday card? sine
  24. I am thinking of applying for a mortgage this year, so thought it would be good practice to check the old credit file. I found that a default had been lodged on my Call Credit file for £5,650.00 by "Barclays Partner Finance" ( default date has been set at 11/05/2011 ) when I am sure they have changed the date of default forward, as I defaulted on that loan way back in 2008. But on top of that, they forwarded that same debt onto a Debt Collecting agency called "CapQuest Investments Ltd" who have set their own default for the debt - Date 31/12/2009 amount £5,961.00. I am not sure if this debt has been sold on to CapQuest, or if they are just acting for Barclays Partner Finance, but in any case, is it legal to lodge 2 defaults for one debt? The default lodged by CapQuest, is on all 3 credit reference agencys, but the default lodged by Barclays Partner Finance, h as only been put on Call Credit, either way, my chances of getting a mortgage with even one default is remote I think? I just need to know what the best way forward is going to be for me? I have read somewhere on the forum, that people have managed to negotiate with the Debt Collection Agencys to remove the default by paying off the debt in a lump sum, and if this is possible, then would I be right in saying that, Both companies would have to remove the default, if the original company holding the debt agrees to remove their default? Many thanks, in anticipation!
  25. Do lenders do this, I'd hate to think everytime I make an application they are discussing it with my bosses!?
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