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Found 21 results

  1. Over the last 4years I have been receiving letters from N Power at my address, but for the previous occupants. As I used to be an Npower customer I have opened a couple of these thinking they were my bills etc. and have found that the previous owner of my house is getting gas and electricity supplied to another address,but having all correspondence sent to my address still. I have tried contacting Npower dozens of times to stop this and every time they have said it will stop,but it never has. About 18 months ago they offered me £20 credit as compensation/goodwill gesture onto my account
  2. Hi, hope someone can advise me on this. My letting agent is telling me that at the end of my current contract, they want me to sign a 12 month contract otherwise I will have to leave. I looked on my tenancy agreement and it states the following TWELVE MONTHS beginning 6th july 2017. If the tenant does not leave at the end of the fixed term, the tenancy will continue, still subject to the terms and conditions set out in this agreement, from month to month from the end of the fixed term until either the tenant gives notice that he wishes to end the agreement as set out in clauses 6 and
  3. I recently found a PCN attached to my windscreen from UKPC even though I was displaying a permit. The PCN stated that I was not displaying a valid permit, although the out of focus pictures taken by them, and displayed on their site, show the permit on my dashboard. I have appealed the PCN and asked that they stop harassing me, as this is the second time I have had a ticket whilst displaying a permit. What I find frustrating is that rather than cancel the first PCN, they simply waited 2 months for it to expire, and my guess is this one will probably go the same way.
  4. Hi all, I ordered things yesterday online, I selected next day delivery, but when I have just checked now, they aren't estimated to arrive until Friday? Something I ordered today is also due to arrive Friday and not tomorrow. All were prime eligible products. So I jumped onto their webchat, and spoke to someone. Turns out they have suyspended next day delivery until they can catch up from Xmas and get their drivers back. In fact here is a snip from the web chat. "Ojas: I can truly understand your concern however as you must have been aware that we had loads of deliveries
  5. Hi, long time no post. asfaiwa my finances were now in a good place. I got a massive shock when I did a credit check on Experian two days ago to discover that a debt originally defaulted by Monument back in 2006 was now showing as a default to Arrow Global. This case was dealt with by the court around 2006 who agreed a payment of £1 a month to Arrow Global who had purchased the debt from Monument, and I set up a standing order for £1 a month. I was also paying £10 a month to Arrow Global for an RBS debt. In July 2015 the £10 a month payments stopped as the RBS debt was paid o
  6. Hi All, need some help please. I will list the points below: 1, 2013 - changed supplied to Eon, never got a final bill from Npower (they say they did send it) 2, Never got any bills of any reminds or red letters from them at all. 3, then got a letter from them out of the blue in Oct 2014 saying i owe them for gas/elec and i have to pay before debt collection agencies get involved. 4, i contacted them, and told them about back billing as they were chasing me for something which was 18 months old. 5, then i get letters from DCA, 2015, was told to ignore which i did. 6, small
  7. Can anyone help me on how to proceed with the following Recieved county court claim today from mortimer clark solicitors acting on behalf of claiment cabot particulars of claim by an agreement between goldfish bank ltd and the defendant on or around 25/11/2002(the agreement) goldfish bank ltd agreed to issue the defendant with a credit card.the defendant failed to make the minimium payments due and the agreement was terminated.the agreement was assigned to the claiment. The claiment therefore claims £XXXX I have a letter dated april 2008 stating cabot have bought the debt and
  8. I was offered a temp position for 4 months via a job agency, before accepting the position i asked the job agency to email me the job description so i could double check the job title and job description on email as opposed to just accepting it over the phone from the agency. On the first day of the job I was taken to a different section of the company and not placed in the job role I had accepted from the agency (based on the job description the agency had emailed me) I was placed in totall different section/department nothing at all related to the job I had accepted from the agenc
  9. ive been working self employed for a company for the last 2 years, my hours at work at the moment are 10am-4pm, i now wish to change my shift at work to the evening shift which is 3-8pm because offamily realated issues My team leader is making a big fuss of this and is leaning towards refusing my request for change of hours I need a water tight reason which my team leader cannot refuse, what do you suggest? ive tried by asking 'i want to change to the 3-8pm shift' - but this has not been taken seriously, my team leader doesnt want me to change shifts please help
  10. Hi I've attached a PDF with information about the ticket received, not much information on it as I've not received a NTK as yet, but before I waste everyone's time I wanted to ask if I should even be contesting the charge. In a nutshell, parked and bought my hour's ticket, car park was pretty much empty, my ticket was until 4.40pm, parking charge issued at 4.51pm and I got back to my car at 4.52pm, so bottom line is I was in the wrong, however I think being charged £60 rising to £100 is a bit much seeing as the car park was practically empty and I was
  11. On the 11th November I have parked my car at the Matalan Stevenage car park serviced by Smart Parking. I didn’t have any chance on me so I went into the store to get a £10 note changed. After about 7 minutes from entering the car park I have purchased a parking ticket. I never remember my car registration number and so was glad to have parked near the machine so I could type in the reg number while looking at it on my car . The ticket came out (together with the refund voucher) and I placed it in a visible place in my car and went shopping in town. I never checked if the
  12. I qualified to become a driving intructor in 2012 and in Oct 2015 I gave my ADI badge back to the Driving Standards Agency (DSA) as I was no longer teaching due to being in a full time job. The DSA sent me a letter to confirm they received my ADI badge in Oct 2015 also confirmed they removed my name off the Driving Instructors Register. The DSA said in a letter I had ..."12 months from the date your name was removed from the ADI register on 30th Oct2015 to re-register without taking the driving instructor qualifying exams..." So in late Oct 2016 a few days before the 12 months was co
  13. Hi all I've started a complaint with Santander about my mis-sold MPPI. We were FTB's in April 2009 and being the cautious person I am asked the IFA doing our mortgage about Income Protection. Low and behold we ended up with MPPI the only covered the mortgage payment and the house insurance not a penny more up to the value of £750, not what we asked for. However I did not pick on this at the time and it only came to light recently while sorting though some old paperwork and came across the policy document. This is where I finally read the small print properly. I've sent bac
  14. I currently work as a Deputy Manager (one of 300) for one of the big four supermarkets, and they have recently announced a new contract change that comes into force on Monday 18th April. In effect we are being demoted to a lesser position, that being of a duty manager. They argue that our job role is not really changing as we will still be doing the same job we have always done and they will not be reducing our pay. However it is a HUGE drop in status as our current contract states we are 'autonomous decisions makers' which classes us as senior business leaders and opts us out of working
  15. The iron is a Breville 2400W Digital iron. This morning, like every Monday, I was heating up the iron (2/5th setting) like normal. I put my trousers on the board and then as soon as the iron touched the nylon trousers, it stuck to it and burnt a hole in them. They were my only decent pair, and fairly new which were £40 from Debenhams. I've done this many times before without any issues, it just looks like now that the iron heated up much more than it should have. I could prove this too with an infrared heat sensor. http://imglnk.uk/img?i=yepJVY http://imglnk.uk/img?i=BY
  16. Hi everyone I got issued a penalty fare on a bus even though I touched in with my oyster card, because the oyster card is very old and does not always work so the ticket inspectors couldn't read it on their things. However I definitely remember it responded when I touched in on the bus (the green light and the beep, etc), it just didnt work when the inspecters tried to read it. I appealed on the website and they asked me to send them the card number and a 'details/usage statement'. Problem is its such an old battered card that its impossible to read the card number. I don't know how to
  17. I took a free trial of 30 days from CheckMyFile.Com on the 29th July 15 & Cancelled on 28th August 15 the 30th Day. on the 1st Sept they charged my account £8.99 making it go overdrawn, i noticed the next day & called them I explained that i cancelled on the 28th and my account is now overdrawn for which i will be charged i demanded a refund & the charges that i will incur, they agreed to refund the £8.99 but not the bank charges. They claim that i cancelled outside the 30 day period and refuse the accept liability for the charges. My question
  18. I requested my credit file from Experian and it states I am not on the electoral roll: "No Electoral Roll Information available from the addresses provided". I registered to be on the Electoral Roll a few months ago. This was confirmed to me by my local authority and I also received a voting card for the last general election. Therefore this has shocked me. I have been applying for bank current accounts over the last few weeks and, disappointingly, been rejected by all of them. I am already in a weaker position than most people as I have a non UK passport, not even an EU
  19. Hi. I am currently going through with a DRO (debt relief order) and it's taking longer than I would wish, plus the guy from Citz Advice is not really helping at all. I get back tonight and 2 letters. One is from Collectica, saying I now owe them £215, £140 of the remainder of the fine and £75 for their BS fees. I have been paying this weekly, missed a week here and there but generally up to date, it was for a motor fine with courts. This is not in the DRO as fines can not go in dro. However the 2nd letter is off CCS Collect. Saying I owe upto £300 for vari
  20. Hi all, Defaulted on a Direct Line loan some years ago and after dealing with CCCS, I have been paying off a manageable amount back. Direct Line put a charging order on my house to secure the debt, should I choose to ever sell my house. After many years of paying monthly via CCCS and the debt being sold on at least twice, if not three times, I am now contemplating selling my house. My question is this, if I now sell my house, will the solicitors just pay the charging order for the outstanding money to Direct Line regardless or will the fact that the debt has been sold on, now mean tha
  21. Payday lender Wonga took £370 from the bank account of a woman who did not even have a loan with it - including five payments that cleaned her out after she had brought the fraud to light. When the This is Money reader’s card was declined at her local supermarket she started to worry. Katie, who has asked for only her first name to be used, knew she had money in her account to cover her shopping, so why had it been rejected? Unfortunately, she had fallen victim to the latest in a series of instances highlighted to us of payday lenders wrongly money taking from accounts. Read more: ht
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