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  1. On the 2nd of June, I purchased a Sony KE48A9BU, a tv mount - Sanstrom 18 and a tv wall installation costing £1628, from Curry's. The staff were very helpful and advised me on my purchase. The installation of the wall mount and tv was arranged in store for The 8th June - the man cancelled on the day. The next appointment was arranged for 11th June - also got cancelled on the day. next appointment was arranged, I don't remember when that was, this time two men did arrive but when they did they didn't know how to install a sanstrom tv wall mount. They watched a couple of video's on youtube and had a go! The mount didn't work properly, in that it didn't move up and down, which it is supposed to do. I then drove back to the store in Hereford (please bear in mind that it takes me an hour each way to drive from my address to Curry's in Hereford). The wait in the shop was extensive and the time it took to sort out my order and discuss the problem was over an hour. The conclusion was to send out someone more qualified to resolve the problem. An appointment was arranged for someone to arrive on the 21st of June. When he arrived he looked at the installation and proclaimed that I had been sold the wrong tv mount as my television wasn't heavy enough for this mount. I then went back in store!!!! Had another long wait and another long discussion which concluded in having to order the correct Sandstrom tv mount which would suit the weight of my television! I then waited for the store to get back to me, a couple of weeks went by and as I hadn't heard from them I then drove back to the store!!! Waited etc to be served, it turned out they had mislaid my details and was therefore unable to contact me. I then arranged for another installer to fit the new mount, which is somewhat smaller. All in all I have lost 5 days income to get this tv installed! This doesn’t include the amount of time, petrol money and stress caused by driving backwards and forwards, speaking to customer services in store and on the telephone. The total amount of time this has cost me has superseded the cost of the television and wall mount as its more than a few multiples of this! The damage to my newly painted wall and the television is not straight.
  2. I am very upset about the service I have received from Curry's. During a house move to a newly refurbished house I damaged my television. My Insurance company (Churchill) provided me a voucher for £599 to purchase a new television from Currys. On the 2nd of June, I purchased a Sony KE48A9BU, a tv mount - Sanstrom 18 and a tv wall installation costing £1628, from Curry's in Hereford. The staff were very helpful and advised me on my purchase. The installation of the wall mount and tv was arranged in store for Tuesday 8th June. !!!!
  3. To pay by card. I always pay by card, that day the machine was not working with cards (other people also tried). That is why I went to the bank to get cash.
  4. i didn't have my phone on me or i would've considered that the easiest option, rather than walk all the way to the bank and back, which meant i was late for work.
  5. Have we really got so bad as a culture that we can't just nip into the bank for the machine without getting a ticket .
  6. I received an email in response to the first email I sent contesting the ticket, when I first explained my situation. This is the response I received: Please see attached with reference to the above. Please read carefully and follow instructions contained within. Any response to this email account will not be monitored. Parking Appeals and Representations Team Thank you for your correspondence received on 16 October 2019, concerning the above Penalty Charge Notice. Contravention I have viewed your mitigation and the evidence of the Civil Enforcement Officer on the day in question. The issue is that you parked without clearly displaying a valid pay & display ticket or voucher. Mitigation Whilst you state that you ‘tried to buy a ticket using my card but both machines would not accept a card payment’, there is also the option to pay by phone using the RingGo app if you do not have any cash with you. A grace period of minutes is given to allow drivers time to purchase a ticket, the Officer on patrol observed your vehicle from 12:52 – 12:57 before correctly issuing a Penalty Charge Notice. Conclusion It remains the responsibility of the driver to ensure that there is a parking session in place before leaving their vehicle parked. With this in mind I have upheld the Penalty Charge Notice and rejected your challenge. I will still accept the discounted amount of £25.00, provided payment is received within 14 days of the date of this letter. Payment can be made by post to the address That was when I lost my rag, having received a ticket the day before when the wheel of my car slightly touched a double yellow line. I realise my words were inappropriate, I was having a bad day and at the time felt the council very unreasonable.
  7. Thank you, have enclosed last document. car.pdf The letter I received was worded as if they hadn't received my original emails. Do emails not count as a dispute? Thank you. the other letter was picture of my car at said time and two pictures of the traffic warden's hand held with other people's registration numbers on. I'm not sure about privacy of information to post them on here.
  8. Hi, does anyone have any ideas how to approach the council regarding this ticket? Thanks
  9. Excuse the delay, a close friend of mine has had a stroke. I will look at it all now. Thanks It's a letter written as though i have not emailed them at all, There is another two letters but I'm not allowed to send more MB on this site. The first document is entitled: HOW TO MAKE REPRESENTATIONS IN RESPECT OF THIS NOTICE, (you may be familiar with it?). The other document I'm not sure I can send because of data protection, it's various photographs taken of my car at the time and two curious one's I'm uncertain at this time why they have been sent to me because they are pictures of the pcn's hand held showing registration numbers of other vehicles, none of which are mine. docss 2.pdf
  10. Hi, I didn't get a reply to my email . Instead I received a letter today charging me now double (thought I had a right to appeal). Could anyone offer advise about what to do now? Thank you.
  11. Thank you BankFodder. I called them up yesterday asking to speak to the complaints department. Spoke to this very nice guy, I put forward all of my concerns which he is going to look into and get back to me within four days. It's the first step of the complaints procedure I believe.
  12. Hi, I searched online for an insurance company using compare the market. Sheila's wheels came out with the best quote so I telephoned them to arrange the purchase. After I had paid out the initial amount of £70 and agreed a direct debit I then cancelled my soon to expire Insurance policy. I immediately received an email from that insurance company informing me I no longer had my no claims bonus due to an accident last June. I telephoned Shelia's Wheels to explain that I had made an error, instead of 3 (which I had put on my original agreement), I had now been informed I had none. They put the policy up by another £300, so I asked to cancel. They now want to charge me 29 pound something for cancelling. I made the mistake with the no claims bonus because compare the market keeps a record of my information & this was what was in that information about me, including the date of my accident. Do they have a right to charge me? My insurance would have taken effect on the 15th November 2019. Thank you.
  13. Hi, I've replied to them. I explained that I didn't have my phone with me & that I was fed up with them behaving like some nazi dictator, demanding penalty charges, when I made every effort to go to the bank because the machine didn't accept my card. Then I lost my rag a bit more suggesting we should take it to court....
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