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  1. Hi all, I need some help. The defendant has been issued with a £100 'Parking Charge' by Parking Eye. The alleged offence occurred during the day time on a weekend, and was apparently brought to the attention of the plaintiff by ANPR cameras recording time-stamped photos with entry+exit times of the vehicle registered to the defendant. The plaintiff claims that the defendant spent just over 30 minutes in total at the car park. Answers to the FAQ thread are as follows: 1 Date of the infringement: Late January 2019. 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 5 days after the date of the alleged infringement 3 Date received 11 days after the date of the alleged infringement. 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] YES. 5 Is there any photographic evidence of the event? YES, see above. 6 Have you appealed? {y/n?] post up your appeal] Defendant has not entered any correspondence with plaintiff or any 3rd party appeals company. Have you had a response? [Y/N?] post it up n/a 7 Who is the parking company? ParkingEye Limited 8. Where exactly [carpark name and town] Town Quay 2, Southampton For either option, does it say which appeals body they operate under. Letter mentions POPLA Many thanks for taking the time to read... My query is - should defendant appeal via POPLA, or contest the charge with ParkingEye? Some guidance would be greatly appreciated, based on the answer to above as well as potential defense points to the claim, I can write a draft letter for the defendant and post up here for critique before issuing.
  2. May i just add a very important factor on how WE all teach these unethical business a lesson that will make then sit up and take note… Business, in particular hotels such as Holiday Inn operate in a highly completive market place where even small adjustments to their statistics have significant rippled effects on their margins. So much so they employ technicians to monitor downward curves on online statics If WE collectively spent just 2 minutes posting a 1 star NEGATIVE GOOGLE review you will drive their ratings down faster then their CEO could say “get those ParkingEye systems torn down, its ruining our online reputation” Simply voice your disgust at their “unethical and immoral parking charge system”, preying on those of us who have been paying customers such as Lauren1994. Just 2 minutes, on Google and instantly reduce their ratings. EVERYONE looking at booking a hotel checks ratings right ! If you want to see this in action, see the start of a ripple effect at Holiday Inn Winchester whom since January 2020 started with 4.5 rating and then installed their new ParkingEye ARNP system. If you have more then 2 minutes then post across all their review systems to share with others your genuine experiences upon parking at their hotel, paying and then being charged days later and in your own words your thoughts on this. This excellent website has a high volume of viewers, inparticular this post, offering us the oppurtunity to voice in volume - so don’t forget to donate to this excellent website as well
  3. Hi, i need some advise please. I too received a letter from PE with regards to parking on the Town Quay in October 2019. I didn’t really understand their payment system - do I pay before or after - so I asked someone who worked there, they said I could pay either way. So, I paid when I got back, entered my vehicle number - which didn’t say how long I had been there - the payment layout was difficult to understand, I think I had underpaid by £2, I paid £6.50. What do I do? I can’t afford the £60, do I write to them, do I write to them with a cheque with the outstanding £2. I don’t want to leave this as it’s affecting my mental health and stress, already had a sleepless night thinking about it. thank you for reading this
  4. Hi I've received a 'letter before county court claim' from ParkingEye regarding an unpaid ticket and I would like your opinion and advice please. I like to think it's just scare tactics but I want to be sure. I parked on a Tesco car park, supposedly overstayed (3 hours on a 2 hour max stay. I disputed the ticket with a POPLA template I found here that at CAG that said I don't acknowledge the debt, don't have to name the driver, and that I will defend myself at POPLA if need be. This has worked the other times I've had tickets but this time I've received a new and different response. In bold, capital letters it states 'letter before county court claim' and straight away this just screams 'we're trying to scare you'. The letter notes when and where I was caught by their cameras and that the charge was for breach of contract and that when they rejected my appeal I had 28 days to lodge an appeal with POPLA and that as I didn't appeal, the ticket must be paid. To be fair, I thought I only had to appeal to POPLA when PE took me to POPLA (and I was there to defend myself - not preempt my defence by writing to POPLA myself). Next it details how to contact PE to make payment within 30 days and that if further action is required and court proceedings are issued then costs will be incurred - including £50 solicitor's costs and £25 court claim issue fee - and that no costs have been added at this stage. I think this is scare mongering because AFAIK extra costs cannot be added and that £50 wouldn't even cost solicitor costs anyway. The final paragraph is to draw my attention to the Supreme Court's decision 'concerning the value of PE's Parking Charges and the judgement granted in PE's favour, delivers a binding precedent in respect of the sum sought as the Supreme Court found that the Parking Charge was set at a reasonable amount'. On the flip side was further details about a judgement on 4th Nov 2015 in PE vs Barry Beavis, dismissing his appeal on both grounds, and that the Supreme Cour found that the Parking Charge issued was neither unfair nor penal; that the Court agreed with the analysis proffered by HHJ Moloney and the Court of Appeal that £85 was neither extravagant or unconscionable; and that this judgement is binding upon all lower courts and independent appeals services. The remaining pages of the letter includes a 7 point 'further information (see screenshot), info on where to get debt advice and how to flll in the reply form, the reply form itelf which inludes options such as 'I owe the debt', ' I owe some but all of it', 'I dispute the debt', 'I will pay now'. 'I need more documents/information', and a financial statement form. Your advice is much appreciated.
  5. Hi Guys, I am here looking for some help with a matter regarding a parking eye court claim sent to my partner that arrived last week. This is the first we have heard of any infringement and have had no prior correspondence or mail from parking eye . Our Front door opens directly onto the pavement and we do get occasional issues of children pulling mail that hasn't been pushed all the way through, out of mailboxes as they run past and throwing them all over the close. I have been scouring the internet for advice but can't find anything for this issue as yet I am about to send a letter to parking eye and a response to the Claim court but don't want to make any glaring mistakes any help would be gratefully appreciated
  6. Hey guys. So I got my first ever PCN today, through the post. 1 Date of the infringement 24/06/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 28/06/2018 3 Date received 30/06/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No Have you had a response? [Y/N?] post it up 7 Who is the parking company?ParkingEye 8. Where exactly [carpark name and town] Lido (1) in Margate, Kent For either option, does it say which appeals body they operate under. It says BPA on the letter. It was just getting dark when I entered the car park, and it was packed (we were there to see a show). I honestly didn't see any place to pay for parking, nor did I see any signs that I needed to pay. I had a blue badge which was displayed clearly and the correct time was set. Not entirely sure what to do with this! Any advice about how to proceed would be appreciated. The car park is not local to me, but I'm not the only one that's had trouble here I've found a link to this post which shows pictures of the car park if that helps: https://www.consumeractiongroup.co.uk/forum/showthread.php?476286-Parking-Eye-claimform-ANPR-PCN-Lido-car-park-Cliftonville-Kent-BB-on-Display&p=5074782&viewfull=1#post5074782 I've also attached a copy of the letter I received (front and back). Many thanks in advance
  7. For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 20/3/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24/03/2018 3 Date received 27/03/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Unsure as I no longer have the rear of the NTK 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No 7 Who is the parking company? ParkingEye 8. Where exactly [carpark name and town] London Road Retail Park For either option, does it say which appeals body they operate under. BPA If you have received any other correspondence, please mention it here ~NONE I Usually drop off my mum in the entrance to the carpark, then reverse out onto the main road. I return around 90 minutes later to collect her, this time I just swing round in the entrance and pick her up and drive out. I was unaware the car park was even controlled by a parking company due to insufficient signage. The only sign that services that side of the car park is hidden as shown in the video I made here you**tu.be/8j3Vobl81OE (Remove the **) Thanks in advance for any help.
  8. Just received a letter saying I owe £70 for a parking charge notice from the 30/11/17. It says if I pay within 14 days it will be reduced to £40.00. I parked on an Aldi carpark for 1hour and 49minutes, (17:58-19:46) apparently I should of only parked there for 1hour and 30 mins. The thing is I was with my family watching the towns fireworks for the light switch on and this is the best view while still being able to stay warm. The 2 pictures on the letter are completely blacked out and just show my numberplate front and back I have no idea how or where they were taken from as we were in the car the whole time. No ticket either. Unless it’s at the entrance but I’ve never noticed any cameras before. I’ve never received one before either so I’m just wondering if it’s legit and if I have to pay?. Thanks
  9. I was recently shopping for sofas with my family and went to a number of sofa shops all closely located along one street. I didn't realise at the time but the car park for the first shop was exclusively theirs and enforced by ANPR parking restrictions. The limit was 1h 30 and we stayed 2h, leaving 15mins before they closed. The car park was almost empty. We did end up buying a sofa but not from the shop we parked outside. a week or two later and I've received a PCN from ParkingEye wanting £70, £40 if paid within 2 weeks. I'm going to complain to the shop and inform them that if I have to pay this I will never buy anything from them again, is there anything else I can do about this? For the sake of £40 it's not really worth the hassle of going to court, my time is worth a lot more than that. Thanks!
  10. Hello there, my wife received a letter from ParkingEye Monday 22nd May dated 17th May 2017. This is regarding an outstanding parking charge amount due of £100 from Holiday Inn Guildford with the alleged offence occurring 5th April 2017. My main concern is that my wife did not receive a PCN beforehand. In the letter it states that 29 days have passed from the notice of parking but this is the first correspondence received. I still have the right to appeal but only if there are mitigating circumstances as the initial 28 days to appeal have passed. I would just like to know if I have a good case, and if ParkingEye are able to provide evidence they sent out the PCN if it has in fact been lost in the post? Also to add to this, my wife believes that this is a new charge and did not see any clear obvious signage, although she is used to the car park being free. Either one of us will go back to the site to see what signage is in place although the alleged date is over a month ago giving ParkingEye plenty of opportunity to change/add signage. The letter reads: “We are writing to inform you that the requirements of Schedule 4 of the Protection of Freedoms Act in respect of keeper liability have now been satisfied and as 29 days have passed from the date notice of the Parking Charge was given, ParkingEye now has the right to recover any unpaid part of the Parking Charge from you, the registered keeper. The amount now payable is £100.00. This payment is required within 14 days to avoid further action. If this letter is ignored, further action may include referring to a Credit Reference Agency to confirm the correct address, instruction of solicitors to secure immediate payment, referral to debt recovery or the issuing of court proceedings, all of which could incur further costs which may be added to the amount owed. To avoid further unnecessary costs or action, please pay the outstanding parking charge amount as stated above or make arrangements for the driver to pay, in accordance with the parking terms and conditions. Further information including how to pay, the right to appeal ect. Can be found on the reverse of this notice. Please be aware that on the 4th November 2015, the Supreme court dismissed the further appeal lodged in relation to the matter of ParkingEye v Beavis [2015] UKSC 67. The appeal concerned the value of ParkingEye’s Parking Charges and the Judgment, granted in ParkingEye’s favour, delivers a binding precedent in respect of the value of the Parking Charge. The Judgment can be found by visiting the news section of our website and the article: ‘Supreme Court uphold Court of Appeal Judgment’.” Any help would be much appreciated, many thanks.
  11. Have received in the post today a PCN from Parking Eye for over-staying in a car park at a retail park in Dewsbury. Details as follows: Date of the infringement: 31 August 2016 Date on the NTK: 6 September 2016 Date received: 10 September 2016 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Yes Is there any photographic evidence of the event? The letter includes 2 time-stamped photos of my car registration plate entering and leaving the car park. Have you appealed? Not yet - wanted to get advice from here first. Have you had a response? See above Who is the parking company? Parking Eye I am aware that the advice on dealing with these PCNs has changed from the "ignore it, they have no legal standing" advice of previous years so wanted to get some advice on how best to respond. I take it I need to appeal to Parking Eye, which will naturally be rejected, and then to POPLA? On what grounds is it best to appeal? I did overstay in the car park by about 30 minutes (though tbh I can honestly say I have parked in that car park many times and never noticed the signs stating the time limit etc - am guessing they are probably high up (above eye level) on lampposts as that seems the favourite place to put them these days) basically because the appointments we had (with the bank and then in the mobile phone shop) took longer than expected. The advice on the appeals and complaints procedure on the reverse of the letter says to include things like store receipts or proof of purchases etc. Do I include the store receipt from the mobile phone shop? So I bother the staff member we had an appointment with at the bank and ask her to send me confirmation of our appointment time etc? :/ Thanks in advance for any help.
  12. Hi I’ve just received a parking notice as the registered keeper of the car, the letter has two PCN of the car. I am unsure on what to do? I live in Scotland and it is in Scotland the car is registered its states at the bottom As we do not know the driver's name or current postal address, if you were not the driver at the time, you should tell us the name and postal address of the driver and pass this notice to them. I am not given them the name or address of the driver, but I don't want to just ignore either as I don't want the stress of the harassment letters. Can someone please advise best course of action for me to take sorry forgot to add this 1 Date of the infringement - 27/12/16 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 10/01/17 3 Date received - 13/01/17 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? 5 Is there any photographic evidence of the event? - unsure 6 Have you appealed? - not yet 7 Who is the parking company? - Parkingeye 8. Where exactly - Aldi, livingston, scotland
  13. Hello all, I have just had a parking charge notice through the door today and I could do with some advice. Details as follows: Date of the infringement - 07/10/16 Date on the NTK - 13/10/16 Date received 10/12/16 - with a covering letter saying they sent it to my DVLA registered address first and got my current address from a credit reference agency. As far as I'm aware all of my details are up to date with DVLA - I've lived at this address almost 2 years, it's the address on my driving license etc... Does the NTK mention schedule 4 of the Protections of Freedoms Act 2012? Yes Is there any photographic evidence of the event? Yes - timestamped photos of me presumably entering and leaving the car park. Have you appealed? Not yet Who is the parking company? Parking Eye Where exactly? Corporation St car park, Preston For either option, does it say which appeals body they operate under? There's a BPA logo at the top of the page, but no specific mention in the letter. They are stating that there is a 1hr20 time limit on free parking and I arrived at 10:40:59 and left at 12:36:15, so 1hr 55 minutes. I'd love to be able to appeal but not sure if I can. I don't keep receipts except for electrical goods and presents and I can't see anything on my bank statement around that time for any of the shops in that retail park, but I wouldn't have gone there if I wasn't planning on buying something, it's in a bit of a weird place. I also had no idea there was such a short a time limit on parking there, I've never stayed more than about 15-20 mins before. Is there a way to prove I updated my details with DVLA before 7th October and they're at fault for not sending this out? Or that they (illegally?) contacted a credit reference agency to get my information? Or can I appeal on grounds of original 28 day payment date of 10/11/16 + 14 extra days to re-send has passed? (plus an extra 13 days if sent on the 7th as per the date on the letter) I'll go back and look at the signage one day next week, as people have been advised on other threads here, but their notice states that there is signage "clearly displayed at the entrance to and throughout the car park". I think it's just about walkable from work within my hours lunch. Thanks in advance for any help.
  14. I have read the thread Received-a-Court-Claim-From-A-Private-parking-Speculative-invoice-How-To-Deal-With-It-HERE***Updated-Aug-2016 am keen to use the template there as my defence, however my situation is "interesting" so would be keen to hear what you all think I can do/change in that defence template to adjust it to my situation: I received a claim via post from County Court Business Center, whereby Parkingeye are claiming £175 against me for overstaying in a services center (South Mimms). Claim date 10 Oct 2016 and I replied with Admission on 13th Oct. How it all started: I went to meet up with people I had never met before to go off road motorcycling. I drove my vehicle and trailer from where I live in Aldershot to the meeting point in the South Mimms services area. At no point did I notice signs about having to pay for parking inside the shops after 2 hours of free parking as I never went near the shops. I guess I was focused on where to go, where the people I was meeting were and where I could park the car out of the way. In any case, I met them, got all geared up and left, expecting to be gone only a couple of hours. I returned after almost 8 hours due to various reasons. Mainly that I ran out of fuel on my offroad bike, so had to push and splutter it to get back to the South Mimms services. Saying this, it would've only added maybe 2 hours at most to my returning time, so I would've clearly still been gone for 6 hours. However I did not know how long we were going to be gone in the first place. When I eventually got the bike back to the car, I packed up and left. Again, never having come close to the shops. A few weeks later I got a letter which looked well dodgy from a DCA. I looked online and everyone said don't pay them they are [removed]. I ignored that letter and maybe 2 or 3 more that came in the post. I then heard no more thinking good riddance. Now, a few months later, I got this court claim and have to go to court to pay this fee. I have read up on this a bit and it seems to me that if I just admit guilt, I could get a CCJ regardless if I pay now or not. I've decided to defend against the full claim. Not sure this will make any difference as I guess I am pretty much guilty for not being more pro-active in looking for signage. On google maps you can see signs in various places. However at the time I didn't notice them as I wasn't focused on that at all. I've lived in the uk for 7 years now and in that entire time I've used services areas perhaps 5 or 6 times. I never knew that there would even be parking fees as I've never seen machines dotted around like you get in council parkings. Again I guess this was a bad assumption on my part. Now I've gone into moneyclaim.gov.uk and completed the Acknowledgement of Service. However, I am unsure what to do next. I don't know if I should dispute the whole claim or part of the amount. Either way, I need to ask if any of you know how to proceed now, ie: Do I write a letter to parkingeye asking to pay a discounted fee, or do I just write up a defence and submit it via the website? I have bought the parking prankster's amazon book and tried to read as much of it as I can but it's very intimidating with information overload. I found the template he provides for a defence and thought I might start with that and try change it to cater for my situation but since your defence template on the thread I linked above seemed better, I thought I'd use that one instead. I'd like to attach a scan of the claim form but since my posts are less than 10, I am unable to. Any help would be welcome on how to proceed next
  15. Good afternoon, On 07/10/2016 I parked in the Bradford Forster Square carpark, lost track of time, and overstayed by 37 minutes. On 17/10/16 I received a Parking Charge Notice for £85, payment to be made within 28 days of issue (of notice); discounted to £50 if I pay within 14 days. They have stated the Date Issued as 13/10/2016 in the reference section and 10/11/2016 in the big black box, but that is probably irrelevant. I have entries on my bank statement to prove I went to Costa there, I actually spent all morning there catching up with an old friend, but the entries are dated 08/10/16. I guess their payments don't show up automatically. I have emailed Costa for help, they replied immediately saying they have no influence. I also emailed the land owner, British Land but have had no response yet. I have read quite a lot about parking charges in the last few days, mostly about Beavis... I remember reading on one thread on this forum that the company placing the parking restriction signs must have planning permission. I have checked Bradford's planning portal and cannot find an application for PP for parking restriction signs at Forster Square. I then telephoned Bradford's planning dept and was told that the signs were probably small enough not to require PP. I told him the signs are 0.9m x 0.7m, to which he suggested that I email the enforcement team. I have done this and included the measurements and a photo of a sign. I know the enforcement team are thin on the ground and I think it unlikely that they'll carry out an investigation in a time scale that will be of help to me. What I would like to know from the kind people on this forum is, do I have a case for no contract because of a lack of PP for the signs? I have read The Town & Country Planning (Control of Advertisements) Regs and I think I have a case, but I'm not a lawyer ! I hope to use this in ParkingEye's appeals process. If I am unsuccessful I will probably pay up as I do not want to pay the full charge, which I'll have to pay if I go over 14 days.
  16. Can anyone please offer me advice on the following PCN's I recieved from ParkingEye. My disabled girlfriend incurred both but I am the Keeper 1 Date of the infringement - 26 & 27th August 2 Date on the NTK - 1st Sept 3 Date received - 5th Sept 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? - Yes 5 Is there any photographic evidence of the event? - Yes 6 Have you appealed? - No 7 Who is the parking company? - ParkingEye For either option, does it say which appeals body they operate under. - BPA
  17. Hello, 1 Date of the infringement - 20/05/2016 2 Date on the NTK - 25/05/2016 3 Date received - 31/05/2016 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? - YES 5 Is there any photographic evidence of the event? - YES, two photos of my car as I am entering and leaving the car park 6 Have you appealed? No Have you had a response? No 7 Who is the parking company? ParkingEye For either option, does it say which appeals body they operate under. - YES, they operate under BPA The car park is FREE. The maximum stay is 1 hours 30 minutes. I have stayed 2 hours 30 minutes. They are asking me to pay a charge of £85, which is reduced to £50 if I pay within 14 days. Would you be able to walk me through the process of cancelling this? I have read some similar threads, but I am unsure if they are still relevant today - May, 2016. This is what I found in a different thread: [old letter removed - dx] Thank you!
  18. ParkingEye have made a habit of filing court claims using the wrong defendant address and every day the Prankster sees set-aside claims being heard in the court. A CCJ can stop you moving house, getting a new job or even gettigna new mobile phone and stays on your credit record for up to 6 years. It does not make sense that a Parking company can wreck your life without you even knowing, and without them bothering to spend around £1 to check that your address is correct. Statistically, ParkingEye cancel 65% of cases on appeal and a further 50% are cancelled by POPLA, so the changes of the charge being valid are small. However, while it costs ParkingEye only £25 to file a claim, it costs £255 to ask for a set-aside, even if it was ParkingEye's fault they got the address wrong. Casehub are therefore considering taking a class action against ParkingEye. If you have received a CCJ from ParkingEye, the Prankster recommends you register with Casehub. Casehub need around 300 claimants to start the action. http://parking-prankster.blogspot.co.uk/2016/05/do-you-have-ccj-from-parkingeye-casehub.html Many drivers are discovering that they have a CCJ (County Court Judgment) against their name, but no idea why. When they access their credit report, they discover they lost a court case they have heard nothing about, concerning a parking ticket they were never informed of. Subject to sufficient group interest, CaseHub will run a class action to get people whose credit rating has been wrecked through hidden parking charges compensation. https://casehub.com/blog/parking-eye-civil-claims-bankrupt-CCJ-county-court-judgment
  19. I need some help with a court claim regarding a parking charge from ParkingEye, The acknowledgement of service has been sent on time, Just need to put together a defense, Is there someone can help, I can explain in detail the history of the case
  20. Hiya, I wondered if you could help me please. I have a PCN for £85, and have appealed both to ParkingEye (with a receipt proving I was at the site - rejected) and also to POPLA (rejected) on the basis of mitigating circumstances and inadequate signage. I suppose I expected ParkingEye to reject the appeal, but was surprised at POPLA - they did not take into account or acknowledge that the signage at the car park didn't follow BPA guidance, they just seemed to send me a standard template response (I learned only afterwards that they didn't consider mitigating circumstances unfortunately) At this point I have to consider whether to pay up or go to court. Here are the reasons I gave to POPLA: Mitigating Circumstances The driver of the car was a breastfeeding mother and feeding her baby caused an overstay. ParkingEye must take into account this mitigating circumstance, as it is clearly impossible to control when and for how long babies need to feed. ParkingEye have continued to pursue the parking charge and detailed failed court cases, which is harassment and contravenes the Equality Act 2010, a law designed to protect breastfeeding mothers who need to feed on business premises. Insufficient Signage: ParkingEye have submitted misleading evidence to POPLA. The car park signage layout plan has large labels, obscuring the true locations of signs. In Fig 1 (emailed separately), the exact location of the entrance sign is marked (see photos att). This demonstrates how the entrance sign is on the wrong side of the road to the direction of travel, making it hard to read when entering the car park. Even in the satellite image of Fig 1, the car entering the car park from the High Street has its view of the sign obscured by two oncoming vehicles. Note that the High Street and Bridge Road are one-way, so drivers can only enter the car park from a right turn on the roundabout. Furthermore, Fig 1 demonstrates the angle required to view the entrance sign on exiting the roundabout is 25°. The BPA Code of Practice 2012’s guidance on entrance signs states in Appendix B that “the sign must be readable from far enough away so that drivers can take in all the essential text without needing to look more than 10 degrees away from the road ahead”. As the angle is 25°, the signage contravenes the BPA Code of Practice 2012. Drivers entering the car park cannot read the entrance signs so they are unaware they are entering a managed site; as such, no contract has been formed and they cannot be in breach of ParkingEye’s terms and conditions. POPLA stated that the car park has adequate signage, but ignored that you can't read the damn sign when you enter the car park, and my point that ParkingEye's signs were in breach of the BPA guidelines. Also, I've since seen that it is possible to park the car without passing any 'terms and conditions' signs as well. I actually didn't know I was in a managed car park at the time of the overstay. So, have I got a chance of winning this case in court? If I lose, what sort of fee am I looking at? Many thanks in advance! Fig 1.pdf
  21. Hi all, I'm Johnny. I'm new here I was just about to send off an parking fine appeal, but just wanted to see if I'm in the right or not, because it's a bit sketchy. The facts: -I wanted to go into Ibis car park because I was told it was cheap -Entered Holiday Inn car park accidentally because of confusing road layout -Left Holiday Inn -Entered Ibis, spent around 5-10 mins parking because it was tight and realised that it was actually very expensive -Went back to Holiday Inn, saw that prices were cheaper so I parked -The sign gave a few options of how to pay. One being a mobile app. -Spent about 20 mins trying to download the app because of bad signal -Left the premises in search of better signal -Came back. Paid using the app. And left. -There was no option to backdate the payment to the time I arrived -After doing my business, I came back and I left 8 mins after my parking had expired. I got a Parking Charge Notice from ParkingEye two weeks later. In the letter they state I -Arrived at 6:44 -Left at 8:26 -And was in the car park for 1 hours 41 minutes. This isn't true. -I arrived at 6:44am, -Left around a 2 minutes later -Came back about 6:55am-ish So the car was literally in the car park between 1-2 minutes, then about 1 hour 20 mins. Not the combined amount that the ticket states. So 3 questions.. -Is the false time period a possible technicality? -Is the 20 mins spent downloding the app, and not being able to backdate the payment a mitigating circumstance? Also does me leaving the premises matter? -The 8 mins after my parking expired. As far as I'm aware, the BPA have a 10 minute grace period, but obviously I was there for longer than 10 minutes downloading the app. Have they got me by the balls here?
  22. Ltter today from DRP : Notice of intended court action unpaid parking charge £150.00 They want payment by 23rd March or court proceedings will take place. What is the recommended action to take? I need more information how this "charge" was iniatated.
  23. I received a PCN from ParkingEye for parking at the Welcome Break Warwick (South) services for 4 hours 40 minutes on the 22/05/20015 I received the PCN today, the 12/06/2015 the Parking charge is £100 discountable to £60 payable by the 07/07/2015 I was completely unaware of there being a time limit to parking there, it was dark and i have no idea if there are visible signs or not. I expect there are signs, but were they illuminated I've no way of knowing, it was dark and late i was knackered from driving back from Liverpool after a full days work. Clearly i did park more than 2 hours as i fell asleep in the car, but what course of action do i take, pay the £60 and take it on the chin?
  24. The Pranksters view.... http://parking-prankster.blogspot.co.uk/2015/12/parkingeye-shamelessly-dredge-up.html
  25. Hi, I've received a parking charge notice from ParkingEye for staying too long in a car park. I read another thread from someone who had the same letter and also from Scotland. The thread ended in March when he said he would send a letter to them and update if he heard back. Either he didn't hear back, or forgot to update the thread. My questions: Is this charge enforceable in Scotland? could I be taken to court if I do not pay?
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