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  1. HSBC now owns HFC Bank in Brighton. I wrote to HSBC Coventry PPI claims office giving my name, DOB and precise former address, last week, but they replied to say: no records of my account can be found after 32 years, and that they are not legally obliged to retain documents beyond the statutory period if an account was closed. I also opened a Loan Account in Bournemouth and fully repaid around 1983. -- same answer from HSBC: no records. I myself have retained no records whatsoever, but I am absolutely certain I had those accounts, and 70% sure there was PPI as was standar
  2. Is the new GDPR SAR template suitable for a medical records request from a GP without any specific alterations? Thanks.
  3. I have recently been informed that towards the end of 2017 the DWP computer lost my records. I experienced problems with payments in Jan 2018 but did not think any more about it as they sorted my ESA payments out. However, last month I was informed that by mortgage company that they had not received any payments under old scheme prior to changes made in April 2018. I was contacted by Serco and completed the SMI loan agreement that was posted back early June 2018. I have been informed that these completed documents were received by DWP early August 2018 who subsequently sent them C
  4. My energy supplier is Eon Energy. They have been very aggressive to try to provide me a smart meter. They come and visit me and want to talk to me but they never make an appointment. They call me all the time. I am most upset that they also decided to get in touch with my psychiatrist. I have no idea how they even know the name of this person and the contact details. Needless to say that I am horrified. I have sent Eon Energy a SAR request but no reply at all. I have contacted them by sending them letters and complaining about their behaviour but no reply. I have chatted with them online
  5. Would the DVLA have records of everything against a registration? For instance, would they know about NIPs, police records etc.?
  6. Announcing the new UK Criminal Records Trade Body (CRTB) READ MORE HERE: https://www.gov.uk/government/news/announcing-the-new-uk-criminal-records-trade-body-crtb
  7. On applying my GP informed for all records it would be £50.00. I explained I didn’t need access to all, the problem I was trying to resolve occurred sometime between 2010-15. I was given a date for viewing, when I arrived there the GP had printed off letters in advance - 38 in total. 20 of these I already had – 2 were irrelevant and 2 was just my registration details. I said I would need to take them home and read them, she tried to convince me to stay and read them there – I stayed approx 30-45 mins. I did not view records online. A few days later I received an i
  8. Hi Firstly this issue is seperate from my other thread. In 2003 I had a bank loan with HFC bank....with PPI which I never claimed. I do not have any account information as paid the loan off 18mths after. Now I telephoned HFC bank (now HSBC) to their dedicated complaints dept re HFC and they said they could not find any details at all. They said if I had the account number they would be able to get the information. Is there another way I can still get info on this old account??? Can I get my credit history from that time as it may be on there???
  9. For over 5 years Myself and my Son have attempted to bring a case together for Medical Negligence against an Hospital in Sheffield from the time frame of 1996 -2010 where my son suffered terribly and was in critical conditions on 3 occasions. We appointed a solicitor back in 2011 to deal with this matter, In 2016 this firm of Solicitors went in to Administration, and we were passed on to another firm to carry on our case. It is a very complex case we as there are many issues dating from 1996-2010 with 3 Hospital stays. We have recently received a letter from this new firm of Sol
  10. Hi all. I recently read in the Sunday Times that even though some banks have told customers that they cannot find records regarding potential PPI claims because the claims are regarding loans that were over 6 years ago, once the Ombudsman has got involved, some banks have 'found' the records stored on 'legacy computer systems or microfiche'. This sounds too good to be true.....is there any truth in this, please?
  11. All this talk about obtaining medical records on this forum reminded me of obtaining my own a few years ago. Back in 2007 and 2008, I obtained some medical records of my own health under the Data Protection Act 1998. These consist of hospital records (such as a routine operation that I had back in 1988), GP records, child development records and so on. I also obtained my birth records (it tells me when I was born, when the delivery of placenta was, my Apgar score etc). This is the crux of the matter, and this is what I am asking - as they are pregnancy records, they a
  12. I am a detained paitent in a hospital and I am eeding to get access to my medical notes. The hospital wrote to me and said the DPA request I sent was valid and that it would tae them 40 days to respomd. But the hospital wrote to me again and said they wouldnt be able to meet the deadline . They gave no excuse at all. I would like a copy of one of my reports Please can you help me?
  13. Hi i want to request medical records from both my local NHS Trust and my GP. Would this result in two different charges or can you relate them in some way to make it all one request? Many thanks.
  14. If you haven't already had an NHS leaflet entitled "Better information means better care" through your letterbox, you are likely to shortly. In my view, it is a disgraceful document inadequately describing a disgraceful project. Here's an online version of it:- http://www.england.nhs.uk/wp-content/uploads/2014/01/cd-leaflet-01-14.pdf And here's s a well-written summary of the story so far, courtesy of the Independent,:- http://www.independent.co.uk/life-style/health-and-families/health-news/your-life-in-their-hands-is-the-caredata-nhs-database-a-healthy-step-or-a-gross-invasion-o
  15. http://tracking.findmypast.co.uk/track?t=v&enid=ZWFzPTEmbXNpZD0xJmF1aWQ9Jm1pZD05ODQxNDQmbXNnaWQ9Mjg3NzYwJmRpZD0xMTI2MzMmZWRpZD0xMTI2MzMmc249MTY4MTI4MTgmZWlkPWc3Ym5mQGJ0aW50ZXJuZXQuY29tJmVlaWQ9ZzdibmZAYnRpbnRlcm5ldC5jb20mdWlkPUZNUFVLSW50NDAxMjQxNDkwJnRhcmdldGlkPSZtbj0mcmlkPTExMSZlcmlkPTExMSZmbD0mbXZpZD0mdGdpZD0mZXh0cmE9&&&2000&eu=1500&&&
  16. Hiya, I took out over a dozen payday loans in 2013 and got myself into considerable debt. I paid them all off with payment plans over the course of a year and was proud to have got myself out of a considerable hole. Today (3 years later) I received a letter from a collection agency saying I owe £400 to a payday loan company. Contacting me 3 yrs after the loan was taken out seemed odd to me and took me by surprise (payday loans was a stress I thought I'd buried long ago) Fortunately I kept a record of what happened to me in 2013 and so I could see it had already been paid off. T
  17. I was looking into a ppi claim for a cc we had years ago. The last statement I have is sept 2006 with a balance of £1541, I phoned the bank to ask some details. They have told me the account must have been closed as they have no records of it and it must of been closed a while. Cue a panic on their end when I said we've been paying this monthly for the past 111 months. They've asked me to write a covering letter and copy of bank statement. What do I need to be putting in this letter??? I'm a little shocked that this has been going on for so long (dopey h
  18. I got behind with my TSB credit card payments because I have been off work due to illness. I sent TSB a valid sick certificate signed by my doctor. They have now sent me a large form which not only has to be filled out by a doctor but if I sign it will give them access to my medical records. I told them that they have a medical certificate and they are insisting I sign the form or face legal action. Can they do this?
  19. Hi I read the forum and could not find a similar post, therefore decided to post myself. A year ago I was caught using my friends Freedom Pass in the underground and was given a caution by the Inspector to remain quiet and give my personal details. Two weeks later I received a letter from TFL inviting me to attend a PACE interview under caution with TFL prosecutors, and due to exceptional circumstances the case was settled out of court and I had to pay a hefty fine. During the interview under PACE caution i admit using the freedom pass on more occasions and showed
  20. I have taken a new job and in an area where O2 have no service. Contacted O2 for advice to be told my phone was out of contract and I was told this on three separate occasions. Based on that I looked for a supplier who covered the area, found one signed up for a contract with them and contacted O2 for a PAC code at this point I was told I still had a year left on the contract, I mentioned my previous conversations to be told they made a mistake I have now been sent a termination invoice. I am reluctant to pay this as I went to another supplier based on the fact
  21. The internet activity of everyone in Britain will have to be stored for a year by service providers, under new surveillance law plans. Police and intelligence officers will be able to see the names of sites people have visited without a warrant, Home Secretary Theresa May said. But there would be new safeguards over MI5, MI6 and the police spying on the full content of people's web use. Mrs May told MPs the proposed powers were needed to fight crime and terror. Follow the latest developments on our live page The wide-ranging draft Investigatory Powers Bill also contain
  22. How do I request Armed Forces Service Records? Individuals seeking Service records for a variety of reasons, some to acquire their own Service / medical records and some in connection with the growing interest in family history. Whatever the reason, obtaining copies can be a surprisingly straightforward process. The process differs, depending on whether you are requesting your own records, if you are the next of kin of a deceased Service person or if you simply have a general interest in an individual. READ MORE HERE: MOD Request Personal Data and Service Records
  23. Hi there, I had a Barclaycard I thought had been defaulted with the CRAs back in 2009 due to a Notice of Default I had received. Barclaycard actually added late payment markers '6' for over two years before closing the account and selling on to Cabot. I have spoken with Barclaycard and I think they are going to agree to a retrospective default. However, I am arguing this should have been in May/June 09 when they first send Default notices and applying default sums to the account. They are saying Oct 09 is when their records showed the account was regarded as a defaulted accou
  24. Hi, Bit of a long shot here. One of my neighbours was taken quite ill the other day and it doesn't look good. He will (hopefully) be 95 this year. He is very secretive about his time in the second World War but I have been informed he was at the Normandy Landings. Does anyone know how to find out what regiment he was in and his service record. Should he die, I would like to organise a military escort or something similar. Thanks in advance.
  25. I sent this to Forces War Records: "Forces War record" "Thanks for taking money from my credit card without Authorization. The original “come-on” was “download forces war record for 99p” After 10 days you would lose database access, if not renewed. I did not agree to any TERMS to continue. By default a profile was set up which included “auto renew my subscription” box. By default this box was ticked. Cash sums were illegally removed from my credit card. I feel that I must warn other people of this [problem], especially Old Age Pensio
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