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  1. Sorry its long just want to include all the details. On the 17th March I bought a 1.6 16v petrol Citroen Xsara Picasso 77k on clock from Trade Cars of Cleckheaton http://www.tradecarscleckheaton.co.uk/ for £1200 paying £700 cash and £500 on a debit card. On viewing the car when I first started it the car gave off quite a bit of smoke for about the first 30 seconds which cleared, the garage staff said, "it will be just condensation as its been standing for while". I test drove it and it drove ok apart from a front anti-roll bar needing replacing which I agreed to do so I bought it
  2. Hi folks, I hope you can provide me with some advice. I was visiting the Shell Garage on Salterhebble Hill in Halifax. I briefly pulled over to take a phone call and have a coffee. I wasn't aware the area was being actively managed, but I have now received a PCN claiming I "was parked in an area that should be kept clear at all times". Can anyone advise? I have completed the required information below: For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement: 02/12/2018 2 Date on the NTK
  3. Hi guys would like some advice please and will try to make this post as short as possible. 1. In may this year the EPS light came on my Kia cee'd 09 plate. Took it to the Kia garage and was told the steering rack needed replacing which they did at a cost of £800. 2. On Monday the EPS light came back on again and on Tuesday I took it back to the Kia garage. Wednesday I got a phone call to say the steering column now needed replacing at a cost of £1800 plus vat. I told them to not do anything and I would collect the car. 3. When I got there I asked if the problem in may was actual
  4. This one is mysterious: friend of mine has a vehicle service and MOT garage business and has received a letter through the post from the Police entitled INTENTION TO PROSECUTE. The NIP (if that’s what it is) states the offence as driving a mechanically propelled vehicle without due care and attention on the public road and it lists a vehicle that was brought into the garage but they did not work on. It is addressed to the garage business and not to an individual; it says to identify the driver or any other information In short the car was brought in and there’s a
  5. Guys, I won a Mk4 Golf Gti with 8 months MOT on Ebay for the princely sum of £50 last year. At MOT renewal I booked it into a local garage who failed it on corroded brake pipes and a few other things coming to a grand total of £600. Now I like the car, it's never let me down so I agreed to have the work done. Next day, garage rings to say they've lowered the petrol tank and found further problems with the brake flexible hoses and it would need a new rear caliper because they'd broken the bleed nipple on the old one, price now £950! Needless to say I wasn't going to
  6. My neighbour has parked their 2 cars as per the attached photo so that I can not access my garage or park outside my own garage. I own the garage. Legally what can be done about this please?
  7. Hi All, I recently had my car breakdown and after being diagnosed by the AA as a fault that needed a garage to repair it the car was recovered to a local AUDI main dealer thinking i would be in safe hands. They diagnosed the car with a sensor fault to begin with and they replaced that at a cost of just under £500 including fault diagnosis, however, this never fixed the fault they said and the car still had the original fault. So they carried out futher tests and then told me after 14 days that the car and a major ECU fault that would cost at least an additional £1500 + vat and 8 weeks to
  8. Hi All, This is my first post here, so hi in advance. I am seeking some guidance on a issue I am currently experiencing. I purchased a used vehicle from a local, well known, dealership just shy of two months ago. I went to get the vehicle serviced yesterday from a garage I have used for many years, only to receive a phone call stating due to the car not having a service for a prolonged time, the oil had become tar and has affected some pipes, and the turbo is dead, or almost dead. The advice received was to get rid of the car or seek repairs through the sell
  9. Hi My friend who lives over road went to local esso and got a pcn in the post for parking at the garage for 3Hrs 27 mins 37 secs to buy a newspaper!!! I have proof on my cctv (reg not readable) of him leaving at 06:37am and returning at 06:54am Is it best to just ignore it or send them a letter telling them where to go or see them in court as I would be willing to witness that fact that I know it was him that came home and parked opposite. I could save 2 weeks of footage of his 2 cars parked at home and photo evidence of me walking over and taking a picture on my cctv? Ma
  10. My son bought a vehicle approx 6 months ago. After 1 week the vehicle broke down and it was returned to the dealer for repair under the warranty. They had the vehicle over one month and then it was returned. The same problem has occurred. The warranty has now expired but the fault on the car was quite a major one and I believe the work should have had some form of guarantee but the dealer is refusing to provide information on the work carried out and where the repair was completed staying that due to data protection they can not provide this and that they do not keep records. This all so
  11. I wonder if someone can help me. My car has been in the garage since April 2016. I have been given all different dates when it will be ready. I have whatsapp messages to say it would be ready in February this year. Let me explain because I really need to understand what my legal right is as I though garages had to carry out repair within a reasonable period of time. In April last year my BMW 325i broke down. I was told it was the head block. At first I tried with no success to find a head block and then decided to opt for a part worn engine. I order
  12. Hi, I took my car in to a local garage to repair an oil leak around 2 months ago. From what the garage have told me, it looks like there was an oil leak on the car previously which had been badly repaired. It appears that the engine ran low on oil at some point and I've now been told I need a new engine The garage told me they would try to find a replacement engine but after waiting for a couple of weeks, I tried to find one myself. I've been able to find a reconditioned engine with 12 months warranty which can be delivered to the garage. I've confirmed with the garage an
  13. Hi everyone! we bought an Audi A6 auto in September 2016 with a known gearbox problem. We found a gearbox on eBay (rare gbox code), and had it sent to us and fitted by our mechanic. It wasn't right and was leaking, the supplier took it back, repaired it, and sent it back out to us. It still wasn't right. Eventually the supplier said to send him the car (To Essex, we're in Birmingham) and he'd fix it free of charge. By this point we had paid him £1000 for the gearbox. He then said the ECU was a problem and to send him £350 to have the ECU repaired. He has
  14. Garages don't come up for sale very often round here but there's a freehold one for sale just now. It's at the back of a block of flats which are leasehold and the driveway / tarred area to the garages would come under that leasehold. The seller hasn't paid any fees or service charge for the past 6 years. Can anyone give me advice please without me going to the expense of hiring a solicitor? Thank you
  15. Hi all, new to the forum and looking for advice. I bought a bmw 318d off eBay in February this year, within 2 weeks it broke down on me never to start again. I understand there is no comeback with the seller as it was a private sale but this where it gets complicated. I had been saving up to get a reconditioned engine as I'd been told by my own mechanic that the timing change had snapped. Looking through e-bay listing I'd settled on a company called automotive_shop. I approached them via telephone explaining my situation and the fact I was concerned that the listing stated they
  16. Ok, posting this on behalf of my soon to be sister-in-law. I've tried to get what I thought were all the pertinent facts but I'm sure there are things missing. Anyway, getting to the issue. On 28th April 2017 she purchased a 64 plate Renault Clio from a garage. When test driving the car it had flagged up it had a puncture via the pressure monitor, but the garage advised they would get this sorted. On picking up the car the issue had indeed been sorted so she drove away happy. 1 week later she took the car back to the garage for the first time due to a scraping noise when using the brake
  17. Hi. Looking for some advice please. I purchased a 2nd hand car on 14th March 2017. Once the purchase has been sorted I paid 6 mths Road Tax before I driving the vehicle. At the end of May I learned that in fact despite paying the garage the road tax the vehicle was actually not taxed. Obviously I immediately taxed the vehicle before driving it. I have phoned the garage to ask for a refund (have receipts​) of the road tax I paid them. I wonder if there is any other options available? I'm concerned that I've been driving a car with no road tax which apart from in
  18. we bought a car just before xmas within days it developed faults, we exercised our right to reject in writing to the garage at beginning of year and you guessed it they are ignoring us. we have gotten trading standards involved as they think there may be mis-represented laws they have broken such as saying it has warranty and it doesn;t and that there is service history which has never been received and failing to disclose where it came from when asked. this will not get us our money back so we are going down the route of S75 with credit card company only 20
  19. I also got a PCN from ECPs in july 16, for parking at the Shell garage, Gatwick. ANPR demanding £100 - £60 if i pay now On the advice of Money saving expert, i have ignored the letter Now its mid Nov 16, Debt recovery plus ltd have written asking for £160 on behalf of clients ECP, with 5 days to pay or they take to court On basis of what ive read here, im gonna gamble to ignore and see what happens.....am I right?
  20. Hi We had our garage converted into a habitable room (9 years ago). They installed a new side door. The door has 'warped' and won't open/close properly (can't simply re-align/hang) . 10 year warranty says conversion company is responsible except for third party items which are covered by manufacturers warranty. The door company also advertises a 10 year warranty BUT when we asked them they said they only covered items that they installed themselves. So we have emailed the garage conversion company and had no reply. We have phoned the company twice (over 3 weeks) but there is no
  21. Hey guys and girls! This is my first post, so please be easy In November last year, I had some mechanical work carried out by a large franchise in Leicester and they 'damaged' my fuel pump. Upon collection, It was evident that they had damaged the fuel pump but weren't owning up. the morning after, I took it to a garage in Nottinghamshire which diagnosed it as 'incorrect installation' by the garage who worked on it. I paid for a brand new fuel pump etc and the garage in Nottinghamshire, provided me with a engineers report based on their findings and experienc
  22. Greetings everyone, I left my car with the garage for a repair (it was already paid for before the repair). The car was tolled by the council because they left it at the side road. Now the council is fining me for it. Should the garage be responsible for this penalty, as it was them that put it at the side road? What should I do? Thanks in advance.
  23. Hi, It will be 8 weeks next Wednesday since I drove from Newcastle on Tyne to South Yorkshire to have a new stainless steel exhaust system fitted to my Mazda MX5. They offered to send my old system back to me by courier at no extra charge which I thought was great as it is a lot to fit in a small car. They have not returned it, when I call the owner says he will look into it and call me back but never does, then he said it was because he lost my address, then it was promised for last Friday delivery, yet again , after I sent an email to which his reply sounded genuine and very
  24. An interesting scenario for some advise please: Completed on a property end Jan 2016. At the bottom of the property is a garage which was within our boundary and part of the premises on the land registry search. The property was being sold as leasehold. When coming up to completion our solicitor told us that the garage was not being sold as part of the property as the seller had already promised it/sold it to the neighbour. The seller had done this without completing any of the required legal paperwork with the land registry. At completion we were told that as a condition for the
  25. The engine in my girlfriend's van recently blew up. The mechanic who she called to come out and recover the vehicle, took a look at the damage and informed her that she would need a new engine. He also informed her that he wouldn't be able to do the work, so had given it to the 'garage A around the corner'. Quite a bit of time passed by as my girlfriend deliberated upon what course of action she was going to take. When she finally decided to get a new engine, she started to attempt to make enquiries, with garage A, to which her van had been given. Not knowing much about anything, she
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