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  1. Hello all, I have had a long running issue with BT I have my broadband no problem paid by direct debit and with no issues, however when I renewed, because I was on a business line I asked to be changed to a standard domestic line long story short I was persuaded to keep the Business line with promises of any faults being pushed up the queue as businesses take priority and there was a free Samsung Tab E when renewing the contract so I said yes and away we go. So the twist is when I was renewing the contract they had my business listed completely wrong and for a comp
  2. I've been asked by a neighbour to see if I can find any contact details for a mortgate broker called Key Consultants, who I'm told provided advice and / or an intruduction prior to her obtaining a secured loan and PPI from a company called National Home Loans. She's been advised she may be able to claim PPI compensation, however the mortgage company has rejected her initial approach and stated that a 3rd party provided advice upon which her application was based. I've serched for 'Key Consultants' online and on the companies house website, and come up with a large number of possibl
  3. Earlier today I was trying on clothes in Primark when for some reason I decided I would try and steal one of the six items I was going to buy . I was wearing Primark trousers anyway, I thought I could get away with just swapping my old Primark trousers with a new pair I wanted while in the changing rooms. The trousers I wanted only cost 5 pounds, and I am not skint, so I have no idea why I thought this was a good idea. as I was leaving the changing rooms and they came to check the number of clothes on hangers was the same number I came in with, they somehow realised that th
  4. Employers need to provide details for all Benefits in Kind READ MORE HERE: https://www.gov.uk/government/news/employers-need-to-provide-details-for-all-benefits-in-kind
  5. Feeling like I could do with some advice please. I have had 2 PPI's that HSBC have agreed to pay out on. I sent all the forms back on 16th Feb and was told that the offers were sent out to me that week. Nearly 7 weeks on and I have still had nothing in the post. I have been chasing weekly and have been promised calls back on 8 occasions. Can someone give me a direct email address of the head of complaints who deal with PPI at HSBC? With a husband who has been out of work for 8 months, this PPI payouts really will ease things for us and was hoping that they would have been in out accou
  6. Hi, Is there a law where companies have to give you the option of storing credit/debit/bank account details on their systems? Some companies think if you buy from them once and create an account they want to store your details for use next time, however some companies give you an option like Tesco, Asda I usually decline, however I have a dispute with a company and they took the money without the dispute being resolved. I did not consent to them taking money. Thanks.
  7. Hello everyone, I'm currently a single mum of 2 and claim working tax credit and child tax credit. My boyfriend and I are thinking of moving in together (him moving into my home). I said I will inform Tax Credits accordingly and make a joint claim once he moves in. The problem is, he has made it very clear that he will not provide proof of his wages etc (it's his privacy). He said that he wants to provide and we won't be eligible for anything so I should just call them and close my claim. My question is: Can I just call to say I wish to end my tax credit claim as
  8. Hi I recently checked my credit file with Experian as I was thinking of going for a mortgage. I have discovered that there are several accounts that are my father's on my credit file despite the fact that we are not financially linked. Having spent 25 minutes with Natwest who were absolutely useless at first, someone has sent me a link for a complaint form. I was unsure whether I can claim anything for breach of Data Protection Act as I can see all my father's financial information. There are several other accounts as well which are being disputed through Experian.
  9. Can someone please help me. I did have a Barclaycard which was paid off. recently checked my CR file and note that they have put a marker on the file for Barclaycard with an outstanding balance. called them today and they could not find my old card details. said to them that I am in possession of the card and was reading out the card number and they told me that it does not exist, gave me another card no which they claim that belong to me. only had one Barclaycard. told him why do I need two Barclaycards and that does not belong to me. am going to send them a
  10. I wrote to Amex asking them to review my account for PPI on Amex blue card. I do not have any information or account details. Amex wrote back and said they cannot find any details, and unless I can confirm the card number, they will not review this further. The card was held in around 1997-99 I think. Is there anything I can do?
  11. My son bought a vehicle approx 6 months ago. After 1 week the vehicle broke down and it was returned to the dealer for repair under the warranty. They had the vehicle over one month and then it was returned. The same problem has occurred. The warranty has now expired but the fault on the car was quite a major one and I believe the work should have had some form of guarantee but the dealer is refusing to provide information on the work carried out and where the repair was completed staying that due to data protection they can not provide this and that they do not keep records. This all so
  12. hello all I wonder if anyone can help me. I took out a loan with Blackhorse in 2002 and it had PPI on it. I was in fulltime employment and had no need for PPi, but was told it was needed. with this being the first loan I had ever taken out, I didn't know any better. I tried to make a mis-sold PPi claim. problem is, I don't have any paperwork with account details. my own bank - HSBC - tell me they cannot go back to 2004 when I finished paying for the loan to help me get the account details. Black horse cannot find me on their system, and therefore reject my cl
  13. An investigation was underway on Friday night after the personal data of up to 44 million British consumers was feared stolen by hackers in a massive cyber attack. The information commissioner said it was investigating how the hack on Equifax, a US credit rating firm, affected UK customers, many of whom will be unaware their data is held by the company. Equifax and its UK subsidiary companies state on their websites that they represent British clients including BT, Capital One and British Gas. There are fears that customers of these companies could now be affected. BT said that
  14. An investigation was underway on Friday night after the personal data of up to 44 million British consumers was feared stolen by hackers in a massive cyber attack. The information commissioner said it was investigating how the hack on Equifax, a US credit rating firm, affected UK customers, many of whom will be unaware their data is held by the company. Equifax and its UK subsidiary companies state on their websites that they represent British clients including BT, Capital One and British Gas. There are fears that customers of these companies could now be affected. BT said that
  15. Blemain changed its name about a year ago its now called Together Finance the address is Lake View, Lakeside, Cheadle, Cheshire SK8 3GW.
  16. Long story slightly shorter. We had a other party fault accident last year, which is been sort of resolved, although I do have a complaint in with the Legal Ombudsman regarding this. However for the past 3 weeks I am constantly being bombarded by calls from supposedly different companies all with a Manchester selection of phone numbers, all want to talk to me about last years accident. Today I had enough so I questioned the company of the day, as with the others I give no information out and I confirm or deny nothing BUT this guy knows whre the accident happened, who wa
  17. I have a problem. I gave the wrong bank details to a company to pay me for work and they have paid the wrong account. There was a single typo in the details with the account number. I realised the mistake almost immediately and contacted the company but they had already paid into the wrong account by faster payment. How do I get my money?
  18. The following regulation has been discussed for many months, and was finally laid before Parliament a few days ago (11th April). It comes into effect on 6th May 2017. The Road Vehicles (Registration and Licensing) (Amendment) Regulations 2017 http://www.legislation.gov.uk/uksi/2017/554/made
  19. Good evening one and all. I have, over the past several weeks received several emails from these companies chasing a debt. As I have never heard of these companies, nor received any letters, etc. from the original creditor I have told them that I will not deal with them as I have never signed anything with them, no contract, nothing, indeed until the emails started arriving I had never even heard of them. The Zinc Group emails are pretty straight forward, however the CRS ones come with an envelope in the email to click, like opening an attachment. I do not open attachments from any
  20. Hey everyone, not sure if this is the correct place to post but will give it a try. My Mum and Dad run a family business that I also work at, in September we were working in Blackpool for a couple of days. A few weeks later we received a speeding fine through the post from Cardiff central ticket office. No photo was attached just the notice form. My Mum replied saying yes that was our van reg ect but we wanted to see the photo just to make sure it was us and to identify who as driving at the time (me or my farther) We received a reply saying we must provide details of the
  21. Hi Does anyone know the bank details for the yorkshire bank collections centre. I have a closed account I need to pay off and when I use the original bank details it bounces back. Thanks
  22. Hi All Would anybody be able to find me the contact details for the CEO of UK Mail? I am beyond anger with these people. Three times in a row I have scheduled a collection of some bits I sold on ebay, they don't turn up, don't apologise, don't give any reason and don't give a rats ... I pay through the roof for it to be next day, and they don't arrive. The people on ebay then have a fit at me, and it reflects in the feedback. If I had enough money I would sue them for damage to my account
  23. Hi all, I went to re-tax car after 12 months tax was due to expire, only to be told that although tax had been purchased on 25th October 2015, that they had back-dated this to the beginning of October. Not very pleased about this since I have effectively lost almost a month of tax! However DVLA clearly don't care, and I imagine they make a lot of money off this discrepancy when a car changes hands. luckily we had not been stopped during those 24 days that I thought we were covered. When I rang the DVLA though, it turns out that the reason they had n
  24. Hey, I have two defaults that are registered under lowell however they are originally from Orange on my credit file and I am really not sure what they are about or any dates etc. Whats the best way of finding out what they are for, the date of the original default and any other information which might prove useful in my search to try and clean up the horror show that is my credit report ? Thanks Scott
  25. Hi, On 27/4/18 I was stopped by a Police traffic car as the car I had just bought and was driving was untaxed. I had no idea the rules had changed, it was insured in my name and the police officer let me continue on the basis that I taxed the car imeadiately, which I did. I've received a letter dated 19/9/16 from DVLA saying that I was stopped in an untaxed car and have to pay an out of court settlement of £376 by 6/10/16. The letter has the wrong registration number (similar, but wrong) and an incorrect spelling of my surname. Do any of these details mean coul
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