I have received a CC claim from Civil Enforcement Limited, following a series of demands after parking in an off-road car park in Croydon.
I wrote rejecting the initial claim when I received the PCN, I did not get a response so I did not respond further.
I have read the thread
CEL ANPR PCN Claimform - Croydon Poplar Walk car park.
and I intend to reject the claim and responding as per
CPR 31.14 Request to use on receipt of a PPC ( Private Land Parking Court Claim)
Wanted to clarify a couple of points and confirm if I should change any of the standard responses proposed to alladin78
My case differs slightly in that I paid using the convuluted phone in system,
however 20 minutes after I left the parking area (I was only there for less than 15 min most of that reading the sign on how to pay!)
I received a text
To confirm your parking session and for security purposes URGENTLY reply with your vehicle registration only
1min later another text was received stating
As you haven’t confirmed your vehicle registration your parking session has not been booked. Please call the number on the signage
As I was driving for 1-hour I naturally did not see these messages and frankly it would be unreasonable to expect a response within 1 minute to confirm booking. A cynical person might suggest that this convoluted payment system is deliberately designed to frustrate payment in order to issue PCN.
Claimant is Civil Enforcement Limited
The Claim Form was signed by Civil Enforcement Limited (Claiments Legal Representative)
Claim for monies relating to a parking charge for parking in a private car park managed by the claiment in breach of the terms + conditions (T+Cs).
Drivers are allowed to park in accordance with T+Cs of use.
ANPR cameras and/or manual patrols are used to monitor vehicles entering + exiting the site.
Debt + damages claimed the sum of 182.00
then follows the violation date time of entry and exit
Thanks in advance for your advice/assistance