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  1. i started over a year ago with the company and i was told not entitled to holiday pay as casual and 0 hours, so got not holiday pay at all, recently had someone i know who use to work at a union and they asked about my job and i told them everything and they said no you're entitled to holiday pay they showed me how to work it out and turns out I'm owed £300, told my manager who informed wages, had half my payment. rest next week. But I'm wondering if i can get last years holiday pay owed to me as it works out at £100 owed? also When I started a few days later i received
  2. New measures to protect 10 million extra holidays a year READ MORE HERE: https://www.gov.uk/government/news/new-measures-to-protect-10-million-extra-holidays-a-year
  3. Booked hotel only with Love Holidays and am paying in instalments £60 deposit and one payment of £280 so far with the balance due July. Since booking our chosen hotel has had some really dire reviews and any that are positive seem to be fake ! I'm petrified of staying there now especially as hubby will not be with me and I will be on my own with two young kids. I'd rather cancel and stay somewhere else. Am also fearful that the third party company will have overbooked or not have my booking at all something I have now read is quite common. I know its common practice for bookings to
  4. New laws to better protect millions of Brits who book holidays online READ MORE HERE: https://www.gov.uk/government/news/new-laws-to-better-protect-millions-of-brits-who-book-holidays-online
  5. Hello everyone, I work 3 days a week and my manager has advised me that I've taken too many holidays even though she authorised every single one I took and I requested my holidays according to the number of available days left on our holiday spreadsheet. I think there's been a mix up, because the number of holidays taken are under the number of days off they said I'd be entitled to in the interview. Obviously, I understand that's not set in stone and I will verify again the number of holidays I was due to have. I just wanted to get some advice on here so I am prepared. They
  6. Looks like Jon Platt has been found guilty https://www.theguardian.com/education/2017/jun/23/school-holidays-row-isle-of-wight-man-loses-legal-fight-over-daughters-absence
  7. Diamond Shortbreak Holidays READ MORE HERE: https://abta.com/news-and-views/news/diamond-shortbreak-holidays
  8. Good morning all, Been a member some time - not usually one to post for the hell of it but I have been really racking my brains over this one and hitting brick walls wherever I go... Long story short - had booked a holiday for myself over Xmas and when I arrived they told me the hotel was overbooked. They then put me in a cab and sent me from my nice *chosen* serene resort, and dumped me in a completely different resort, right in the heart of the shops / nightclubs etc The accommodation was a lower grade, fewer facilities and I wouldn't have chosen it in a million year
  9. Ski giant Mark Warner has hiked the cost of holidays to the snow Mark Warner has a clause which allows it to add up to 10 per cent to the holiday price without having to offer any refunds. Up to £50 per head has been added to pre-booked holidays with the tour operator. The reason for the increase is not clear, but follows many other big names increasing prices due to the fall in the pound after Brexit. One of the company’s customers has learned her £869 per head family holiday to a chalet hotel in Meribel in mid-January will be hit with the surcharge,even though the s
  10. Hi please see below the response from BH airlines to my delay flight claim - seems to be saying, yes the aircraft was broke but we are only a charter company so tough! Also interesting interpretation of BH holidays terms and conditions. Whats next then SC court? any views gratefully received: Thank you for contacting BH AIR Customer Service Department and thus giving us the chance to review your complaint. Thank you for your patience while the case was being reviewed. First of all, we would like to apologize for the inconveniences you faced due to the delay of your f
  11. Hi I recently had a holiday with Haven at Quay West Holiday Park in Wales, while the park was ok there were several issues we had to complain about. While most were dealt with one of the scary ones was the fridge in the Caravan as every time you opened it, the fridge tipped forward! Bear in mind we had a 2 year old with us and dread to think what could have happened it is had fell on her. The other issue were uneven slabs outside that sank when it rained and were sticking up, surely a job that should have been done before we had the caravan? The cooker developed a fault which
  12. I booked a holiday a few weeks back using Love Holidays. The total cost of the holiday was £680, all i have paid so far is the £80 deposit. It was a silly holiday to book anyway, I can afford to go but I could do with the money on other things so I decided i wanted to cancel it. I emailed them asking to cancel and now they want me to pay for the flight cost, which is £300, the holiday isn't even for over a month away surely this is an acceptable cancellation period! Anything I can do? Thanks
  13. In a sad turn of events, Low Cost Travel Group has gone bust. Very sad for me as I used to work for them. Anyone travelling needs to make sure they keep an eye on their holiday. MSE has a great guide for what to do... As a general rule - Flights should have already been paid for, hotels mostly wont have. Chargeback if paid on CC over £100 with Section 75 Chargeback on DC may be possible but check with your bank. Remember to record everything in case you need it for the future. Administrators are Smith & Williamson
  14. Hi, I work 4 days a week and therefore entitled to 22.4 days holiday (rounded to 23 days) from 2011 to 2014. A per my contract and through custom and practice, I receive double rate for working on Bank Holidays since 2009. In 2015, I worked 8 Bank Holidays and these were paid at double rate. However, that year the management had reduced my holiday entitlement by 8 days. Their reason was that I was paid double on Bank Holidays, this rate was as part "payment in lieu" for a holiday entitlement. My office is open through out the year and I work every Bank Holiday each year and
  15. Evening ladies and gents. Got a few questions that's being introduced at our place. Essentially it's a 4 on, 4 off 12 hour pattern, equating to 1932 hours per year, plus we owe 13 shifts so it's 2088 hours. So at 2088 hours the legal entitlement is 252 hours or 21 shifts holiday, which they are giving us, however, this is where it's getting a bit 'grey', we are given the 21 shift allowance, but we also have to cover an additional 21 shifts, essentially making it shift 'swaps' as opposed to holidays, which in turn means our yearly hours are now at 2340 hours with effectively no
  16. https://mzolobajluk.wordpress.com/2016/03/28/universal-credit-in-work-part-time-claimants-sanctioned-for-taking-holidays-and-for-working/
  17. Last month I had reported to HR my colleague who accused me of tampering with my holidays and taking more that I was supposed to. The investigation showed that I was entitled to every single holiday I took and apparently the accuser got a disciplinary action. In the final decision meeting with the HR , I was told the accuser would receive 3 or 6 months record on his file . I read today the HR policy and it states 6 months on file for a normal first level (out of 5) verbal warning. According to the whispers , he only got 3 months My questions are: - Should have I received a
  18. Hi everybody! I have a question to someone who lives somewhere in Clacton-on-sea or Kent, or in some picturesque place not too far from London. Can you please advise some place to spend New Year days? I mean some caravan park or smth like that for a couple with a cat. May be someone has other suggestions?
  19. In Sept 2014 I booked a Thomson (TUI) holiday in Turkey for July 2015 through Directline Holidays (Broadway Travels) for 10 people including 2 children under 6. In Autumn Statement 2014, the Government announced that from 1 May 2015, APD would be scrapped for children under 12 for both new and existing economy-class bookings. In January 2015 Directline informed me that Thomson had changed the airline from ONUR Airways to Thomas Cook. When the full and final payment was due in April 2015 I questioned Directline about refund of APD and was told that Thomson had many advance boo
  20. My husband and 1 other is salaried. They have been with the company for over 25 years and when the company was taken over they honored our contracts. All others are paid a basic salary plus a percentage of the job they do. It is great of them to honor our contracts but by god does he know it. He does 1 week a month where he is on call and will do 12 days in a row beginning on the Saturday. His on call finishes on the following Friday and will get sat, sun and mon of. This week he put in a holiday request for a holiday over the August bank holiday. He will be coming of his on call weekend
  21. My son has recently booked a holiday to Turkey for the end of July but has today heard reports of attacks by ISIS in the area that he is due to fly to next month. He has not taken out any insurance as he usually books it a week before he goes. Due to the recent development can he ask for a refund as he will be unable to travel???:-(
  22. Hi i work installing cable tv , a month ago my company told all the staff that easter friday was a working day. This is fair enough because that is the right of my employer . We have about 12-14 crews in this site ,the evening before easter friday all the crews apart from 4 were told not enough work take the day off , the other 4 crews (including me ) still had to work. No explanation given or contact from my employers at all . Understandably the 4 crews who worked feel very hard done by and singled out can this be fair!!!! . Also i tried to book easter friday and Saturday off and was denied s
  23. Hi guys, this is my very first post so don't bite please! I would be so grateful for some help regarding my family's dreadful holiday last year. Here goes, We booked a holiday for 2 adults 2 children to the Algarve for August 2014 to The Eden Resort (all inclusive). This was through Teletext Holidays. Everything was running smoothly until we landed in Portugal and our transfer took us to an entirely different Hotel (Clube Albufiera). This was at 1:00AM...after travelling the whole night with two children we just needed sleep. We spoke to the manager at Clube Albufiera who said that Eden ove
  24. Hi i am looking for help for my inlaws, they held a timeshare in tenerife for approx 20 or so years. The same two weeks in october, in october 2009 they had their last holdiay and approached the then management. The apartment had not been decorated in numerous years, the kitchen cupboards were hanging off and they were generally dis-satisfied with the whole set up. They took a phone call on their return to the uk and stated they were not renewing the two weeks and would not be returning. In 4 years they have not had any correspondence, no requests for
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