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In a sad turn of events, Low Cost Travel Group has gone bust. Very sad for me as I used to work for them. Anyone travelling needs to make sure they keep an eye on their holiday. MSE has a great guide for what to do... As a general rule - Flights should have already been paid for, hotels mostly wont have. Chargeback if paid on CC over £100 with Section 75 Chargeback on DC may be possible but check with your bank. Remember to record everything in case you need it for the future. Administrators are Smith & Williamson