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  1. My son, had received a letter back last year claiming he had parked illegally, the charge was £163, I told him to pay it as it be very difficult to prove there was no proper signage, anyway he forgot about it then today he received this letter with a charge of £270. They say they have obtained a judgement against him and if he wants to avoid it he must pay the charge within one month, if he does that they will contact the court and tell them to remove the judgement. I have never heard anything remotely like this before. I have attached a copy of the letter to this post just hope
  2. I took out a money claim to recover money owed. The Defendant hired a Solicitor who sent and acknowledgement and applied for extra time, 28 days, to file a defence, I made no objection to this application and the court never put it in front of a judge for ratifying. However, 28 days later when the date specified by the Solicitor on their sample order had passed, no defence had been filed, so I applied for the judgement to be made by default as no defence has been filed. The Solicitor then called me (4 days past filing date) requesting further information so that they could be
  3. Armed forces pay award 2018 - extra payments for personnel that left the armed forces after 1 April 2018 READ MORE HERE: https://www.gov.uk/government/news/armed-forces-pay-award-2018-extra-payments-for-personnel-that-left-the-armed-forces-after-1-april-2018
  4. Hi all, VW dealer charged almost £700 first time when took the car to them for Engine management sign. This was after 70% discount . Invoice had EGR & particulate filters work done. It was on 17th Sep. A week after, same sign came on dash and took it back to the dealer. Now they saying that they need to replace rear EGR valve and wants £600 . Decided not to go ahead and requested to get the car back. Will be asking for printouts for diagnostics and quotation. Don't know what are our rights on this matter but shouldn't the dealer try to fix for free for the same fault that w
  5. hello everyone i have been reading your answers and help to other members i really need your help. I moved from Amsterdam to UK I did not have bank account here my friend started paying my DD of 9.99 per month from March 2018 I started gymicon with him now in june some how he missed the DD. he received a call and letter stating that you missed a DD you need to pay 25 pounds plus your monthly fee for X4Less. he cancel the direct debiticon I only went to gym for a month because now I was little far from gym I was paying my friend to pay the
  6. New measures to protect 10 million extra holidays a year READ MORE HERE: https://www.gov.uk/government/news/new-measures-to-protect-10-million-extra-holidays-a-year
  7. Hello CAG Members, I hope you can help.. I just returned home while being away for few weeks and I received 3 letters from mml and moriaritylaw. It looks like to me mml and moriaritylaw work together and this is in relation to the same debt. So 1st letter is from mmf - dated 27/06/2017 demanding payment for their client 405.00 Then 2nd letter - dated also 27/06/2017 demanding payment for their client PDL Finance Ltd t/a MR Lender £787.50 Then 3rd letter - dated 13/07/2017 - Final demand before proceedings, demanding payment for their client PDL Finance Ltd t/a MR Lender
  8. They have decide to jack their prices up as from 12 October increasing bills by best part of 50%. Unit rate per kWh goes from 8.998p to 16.580p.
  9. I am hoping to get some advice. My BT bills have been higher this last couple of months, about £30 higher. When I checked my bill they had charges me for BT sport and BT HD as I only have freeview I phoned them and was told by a very arrogant man that the reason for the charges were as follows: My son has sky in his room, the account is in his name and he pays the bill, apparently there had been an offer a couple of months ago offering BT Sport free to sky customers ( my son is not a BT customer) if they had a BT contract. Although I am with still with BT I have not renewed my contra
  10. I was with EE for a relatively short period before I went to another company - GB energy who have subsequently gone bust. The thing that struck with EE was that their bills never made any sense to me. From a period covering 28/01/2015 to 25/01/2016, I received 4 bills: Bill a) covering period between 28/01/2015 -10/04/2015 shown I was in debit by -£30.32 ( received on 11/05/2015) Bill b) covering period between 28/01/2015 -05/10/2015 shown I was in credit by £171.189 ( received on 07/01/2016) Bill c) covering period between 28/01/2015- 05/10/2015 shown I was in
  11. Hi Ladies and Gentlemen, Have currently been made full time by my current employer. It has been 3 weeks now. I was working for an employment agency ( removed by site team ) worst agency I have ever worked for, never paid the correct wages and took weeks to sort it. They have a finger print scanner to clock in and out, my new clock card system sits next to this. So, baring in mind I am full time and this agency knew I no longer worked for them, I occasionally just put my finger on the scanner just to confuse them, It was only a couple of times. On the 14t
  12. i have been doing extra duties / work for over 2 years now and it has not been recognised in either wage increase or additional admin support to do the work. do i have an option to demand increase or take out a grievance....
  13. I've just sent off (with the £10 postal order) a Formal DSAR request to 1st Crud. All info required to be supplied, including a signature was provided in my formal and detailed letter. I've just received one of their 'please fill out this 5 page form' before we are obliged to do anything, however I'm not happy with what they are requesting I provide. There is no way I am ever going to provide them a copy of my driving licence, or bank statements and I'm back on here for some advice. I've been completing DSAR requests for approx 10 years, and apart from (almost) starting legal act
  14. I have been with EE for two years and no problem. But recently upgraded to an IPhone form my Samsung Galaxy. All seemed well, until I started checking my online EE bill; there were 5 charges @ £1.25 every Monday which amounted to £6.25 - I had no idea what these extra charges related to and I had not authorised same. My contract was a fixed price contract for 2 years payable monthly. So, I had to complain via the EE online chat to ascertain exactly what these extra charges were for; I had no idea?! Eventually, I found out after about an hour and a half that the charges were for D
  15. Had a letter from MBNA today with a cheque for £19.72p saying they appeared to owe me more, How has this come about as i got my PPI claim off them over 2 years ago ! If this is to do with commission, does this mean i can claim more from Barclays too as they settled £3300 with me, Thanks Q
  16. I am posting this on behalf of a friend, who sent a valuable piece of sports equipment through Hermes. Firstly he failed to pay extra for insurance as he did not see it at the time. He also made the classic mistake of not checking the weight thoroughly. It was just over 5 kgs. A case was opened on 2nd November when the parcel failed to arrive. The case was supposed to be actioned within 24 hours. On 5th November customer contacted Hermes chat with one of their agents, who informed him that the parcel was lost. Hermes promised to send out a Lost Claim Form. Customer informe
  17. Hello, I've been paying off Bailiffs monthly for unpaid council tax. I was late paying last month. I thought I'd paid off the last instalment this month and all was fine. That was until I got a call saying they'd been round again ~£350 charges for the late payment. This is obviously extremely frustrating, the council tax debt has been fully paid off, these charges are for nothing. I've phoned the agent and he's saying there's nothing he can do, he needs the money now and if he doesn't get it, he'll be round my mums house to remove her goods because
  18. READ MORE HERE: https://www.gov.uk/government/news/dwp-announces-extra-support-for-armed-forces-spouses-and-civil-partners-to-help-protect-their-state-pension
  19. hi all , i Really do hate these insurance people i was 1 day late and HAD to pay the £30 charges , mine was due on the 27th November and inbetween having my therapy and seeing to my mother who has breast cancer and i had dentist that day but i STILL tried ringing them even off my mobile (god knows what the charge will be) then when i managed to get through before they closed they put the phone down on me , and they are not open till monday , not that will listen to me but im not paying anymore charges that are not my mistake , only recently lloyds bank had taken £194 in
  20. Hi all, My landlord agreed to break my tenancy early, at roughly the 6 month mark into a 12 month tenancy (which had no break clause to begin with). So it was completely in their power to decide on end dates for the tenancy. I also agreed to pay any re-letting fees. I have finally received the following communication from the lettings agent today. So it seems like the lettings agent is attempting to pull a quick one on me, and charge me an extra weeks worth of rent (roughly £200) when I am not even occupying the flat. In addition to this, they want to charge me £3
  21. Hi all, I have searched the forum and found lots of good advice but not the specific detail I am looking for hope you can help. I work in manufacturing as a shift manager, I have always got into work early and often leave late (versus contracted hours) however my employer is now expecting this and planning meeting etc out with contracted hours for myself and all my colleagues. On discussion my direct Manager says that it is "expected for us to do additional hours" I now have a problem with this attitude, but before I dig my heels in I would like to know where I stand legall
  22. Hi all, I have had a torrid couple of months with a floor restoration company who are now taking me to court to reclaim money they feel they are owed. I have recieved the claim and returned the response pack with a robust defense. Yesterday I received a letter of notification to the small claims track and a request that I fill in the Small Claims Directions Questionnaire. I am quite stressed about the whole thing and nervous about court...not because I don't think I have a defence just because that's how the act of going to court makes me feel. So any advice you can give me is ver
  23. My Partner has rents out a small flat the previous tenant stopped paying rent for the last three months and did not vacate the flat until a Court Order was issued. The tenant overstayed by over two months from the end of the lease on top of being well out of pocket on the let, the Estate Agents are asking for another £400 for their fee because the tenant stayed on longer! They know the tenant did not pay, they know about the Court Order so to try and stick on an extra cost when the tenant was not wanted plus the loss of earnings my Partner in
  24. I moved into a housing association property around three years ago. I received a letter from the housing association today stating that they now intend to introduce a service charge for the TV aerial maintenance costs and the door entry intercom maintenance cost. The reason why these new costs are being introduced from the 1st April is that when the tenancy agreement was signed the housing association did not apply the correct charges for provision and maintenance, however they will not be seeking the recovery of previous costs. Surely because a contract had been signed it cannot be
  25. Hi, thanks in advance for looking at my post. Basically, in 2006 I took out a buy now pay later deal through land of leather with creation. land of leather told me i would be contacted when i needed to start making payments but never did. after taking out this deal i went through a rough patch after having a prem baby and becoming a single parent in the space of a few months with no job and was extremely depressed and i forgot about the sofa payments. the next i heard i had court papers, i contacted creation to ask if i could start making the payments asap and they told me i had to
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