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Found 24 results

  1. Firstly a bit of background. I have a secured loan with blemain finance (we all make mistakes:-x) It was taken out in may 2007 and is for £10K also it is cca regulated. They have added over £4K in charges in just 2 years, I have requested the charges back and after lots of letters i have they're final bog of letter. so i am now debating whether to take then to court for unfair credit agreement or go to the fos, i have phoned the fos and they have taken details and sent me out the forms to carry on with my complaint,but as yet i have not sent them back.so i have all options open to me an
  2. Hello I SAR'd VODAFONE for a debt that is on my credit file that i believe is not mine. I asked for SAR but they are asking for proof of my ID and address etc. I have only ever lived at one address, i told them that the credit file and the information they have put on the CRA's is the same as the address they are sending the SAR, but now the time has elapsed for them sending this to me. I don't want to send them any ID as I know they don't have my ID and won't send me any contract or nothing. There also sent it to a DCA, and I SAR'd them, they said its taking
  3. I also obtained this from them regarding a JD Williams account. It does not makes sense. Debt written off. No copy of contract, can't remove default as information was correct at the time but they can't send or have copies of nothing..? letter below including the reply from Exuifax, which tells me that the dca can't leave a default if it buys the debt? so something really wrong here.
  4. Well here's another company failing to adhere to the GDPR I requested a DSAR from Opos on 23/06/18 and have just received the following email - Dear XXXXX I am in receipt of your below email and I have noted the contents accordingly. In order for us to proceed with your request, please complete the attached form and return this, along with the requested documentation, to this email address. Once the completed form and requested documentation is received, we will progress with your request. Regards, Rob Sands Data Protection Officer So they are failing
  5. HSBC UK have not complied with my Data Subject Access Request (SAR), submitted under the new General Data Protection Regulation (GDPR). The DSAR was requested on 16/06/2018 and should have been disclosed by 17/07/2018. 16/06/2018 - Request sent to HSBC UK for DSAR under new GDPR 18/06/2018 - Acknowledgement email received from HSBC UK Customer Care Team 22/06/2018 - Acknowledgement letter received from HSBC UK Data Protection Office 17/07/2018 - Data not received, so contacted HSBC UK who stated that they were not aware of this request and have not even started
  6. Sent a DSAR to National Hunter. This DSAR was specific in that I was requesting copies of any and all data they might hold on me Response being in regards to any statements, screen shots, recordings, internal and external communiications etc. They have stated that they want me to be specific, that is date range and what context about myself, The obligation has to be on them to search for data Looking at drafting a sutible response and welcome guidance as to content before going in with the ICO if justified
  7. Think this might be a quick issue to resolve but I would like your thoughts please. Is it possible to apply for Data Subject Access Request for information on a deceased person? I am the spouse of the deceased and there was a Power of Attorney in place prior to death so I was next of kin. I suspect that DSAR is only for living person but if that is the case how can I get access to information which involves me but was on his records? Thanks in advance Shelley
  8. I've just sent off (with the £10 postal order) a Formal DSAR request to 1st Crud. All info required to be supplied, including a signature was provided in my formal and detailed letter. I've just received one of their 'please fill out this 5 page form' before we are obliged to do anything, however I'm not happy with what they are requesting I provide. There is no way I am ever going to provide them a copy of my driving licence, or bank statements and I'm back on here for some advice. I've been completing DSAR requests for approx 10 years, and apart from (almost) starting legal act
  9. Hi All Is there a difference between a court hearing for Possession and / or Repossession its probs a silly question and I know the answer but I ask because I have just recieved some paperwork re my court appearence on Monday 6th Dec, hence the title O M G. Mr Very Worried at the momment however I am sure that will change in the next few hrs.
  10. Looking to send a DSAR to Npower after not being billed correctly for nearly 1.5 years after having a new electric meter installed in August 2014. Have made official complaints to Npower direct & the Ombudsman but still not any further forward with getting a correct bill as basic maths seems impossible for Npower staff. Am now dealing with Npower via letter/email only as fed up with being lied to/pasted from pillar to post/having the phone hung up on me. New development is that Npower haven't taken Jan 2016 direct debit payment, my bank states that Npower never put the request through!
  11. Hi all Been very quiet on here for quite a while, due to no DCA's trying to contact me about the usual. Today however, I have received a letter from a company called Drydens Fairfax. There is perhaps one debt I have that COULD still be enforceable - mortgage shortfall, sadly! All the others to the best of my knowledge, Statute barred. Any idea who the clients of this outfit could be?? The letter is the DCA's usual, "Are you XXX? Do you know where XXX is?? If you are not XXX, please accept our apologies........." and so on and so forth. Obviousl
  12. I had an MBNA credit card approx. 17 yrs ago. I sent a standard letter asking for information on my original agreement including possible ppi, charges, fees and interest. they sent me a very brief letter stating " Payment protection cover has never been applied to this account, therefore no premium charges have been applied". are they trying to fob me off? and if this is true should I pursue this claim to reclaim my charges (im sure there are numerous for missed DDs and late payments) please advise
  13. For co-op bank account. They had been DSAR'd but the amount of DSAR's of entries only went back around 3 months when I was expecting several years of entries
  14. Dear All, I DSAR'd natwest at Bishopsgate address they have taken over 40 days to reply, what happens now? For credit card info they sent on to another location, For bank account info they sent over info in separate packages. They are saying they can only go back 6 years!!! What are my options I thought they have to reply in 40 days to DSAR's. I thought for bank accounts they can go back more than 6 years? Can anyone advise. Thanks Zul
  15. I have been trying to locate the correct address to send a Data Subject Access Request to the DWP and I am not having much success. I am after information from all departments from past 40years maybe so not sure how I would go about ensuring that the information covered every benefit etc. Has anyone had success with this and if so, what timeframe did they go back to? Was the information legible or are they like the banks in so much as provide some but not all? Appreciate any assistance or addresses please. Shelley
  16. A friend of mine was prescribed with an overdose of a drug by a Private consultant in a Harley Street clinic. It has led to complications as one might imagine. Can anyone tell me if she would be able to get copies of ALL her medical notes and whatever they hold in the clinic by issuing a Subject Access Request or any other method as she's not getting straight answers from the clinic? She may have been having the consultation via her medical Insurance (not sure)although I know they pay the fee, but she does have Insurance I do know. She was not referred by her GP though. Thanks
  17. Hi there everyone,.. I have found many threads on this DCA group and thought someone could possibly point me in the right direction? I have debts. .. Im currently using DMP by Gregory Pennington to pay off. .. thats all fine and dandy.. . have been using for 6 months but apparently they have to review every few months or so.. . so they have to re-negociate with creditors and so forth.. . fair enough... However, Halifax have recently sent one of my accounts to their in house team B.O.S, they have gone the whole way so far.. . text messages asking me to ca
  18. Hi there and thanks for having a look. I really appreciate any advice given. I have a few business accounts with lloyds and I do my personal banking with them too. Recently the bank has removed our very friendly personal manager and replaced him with some automaton from a call center in Birmingham because our turn over for each business isn't high enough to merit face to face contact with an individual manager. Since then, the bank has made cock-up after cock-up resulting in no end of inconvenience to us. I intend to do a subject access request to see what information the bank
  19. Well not totally confused as I have spent the last couple of hours reading the stickies above regarding CPR for Document disclosure. However I am wondering were a DSAR sits in all of this ? In a Nutshell, CPR part 18 for clarification of any documents you are sent CPR 31.14 for disclosure of any documents they mention in a statement in of cases (POC) Now where does a DSAR fit into all of this ? How does one request to see documents that have never been mentioned ? e.g. DN, DoA etx ? How does one prevent a claimant producing a document in court that they have p
  20. MARBLES Credit card DSAR Hi forum, I've sent a DSAR to Marbles. Enclosed with it was a copy statement (all I have) from Nov/Dec 2005. They have sent my request back stating: "We were unable to find information for the account you requested - Marbles cards from 2005 are dealt with at HSBC" I sent my request to the customer resolutions team at: Card Services Pitreavie Business Park DUNFERMLINE KY99 4BS So I'm a bit stumped now .. ??
  21. What is the difference if any? i want information from my employer which one do i use to request it? thanks
  22. Hi, I'm not sure if this is in the correct place? Anyway I recently sent a SAR on the 27/09/12 via signed recorded, which they apparently didn't receive it till the 01/10/12. More recently they have sent me one of their standard signature request letters dated the 12/10/12 , which I assume is a stalling technique, as the letter I originally sent was signed, dis-regarding this I decided to go with the flow and send them back the signed request to get things moving ASAP, they have then written back dated the 16/10/12, that they have received the signing mandate and will be process
  23. Hi, I have tried to DSAR a firm of solicitors icw with a mortgaged property repossession, as I am trying to get hold of court papers from 1999 - I've been direct to the court, but they told me that they do not hold the paperwork for more than 5 years. I have written to the solicitors and sent them the cheque etc., but they have replied as follows: The request you have made to access any personal date that we may hold on you refers to personal data that we hold on behalf of our client ***. Therefore your request for a copy of the data should be addressed direct to *** as data co
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