Looking to send a DSAR to Npower after not being billed correctly for nearly 1.5 years after having a new electric meter installed in August 2014. Have made official complaints to Npower direct & the Ombudsman but still not any further forward with getting a correct bill as basic maths seems impossible for Npower staff. Am now dealing with Npower via letter/email only as fed up with being lied to/pasted from pillar to post/having the phone hung up on me. New development is that Npower haven't taken Jan 2016 direct debit payment, my bank states that Npower never put the request through! So now I want to view what records Npower has to compare them to mine, think should make for interesting reading.
But am unsure which Npower department/address to I send the DSAR request & cheque to? Plus who do I make the cheque payable to? Planning on sending the request (using the fab template on this board) & the cheque recorded delivery but is there anything else I should do/be aware of?