this has been an on going thing since 2015 ! it's a long and boring story but i hope someone can give me some advice.
i'll try to start at the beginning and explain the situation as best I can.
At the end of 2015 I was selling a car that i personally owned, it was a cheap skoda that I sold for ~£500, this was around november/december (sorry I dont remember the exact date) the buyer requested that he keep the full V5 as he was driving the car out of the country to his home country that same day (Czech i assume)
his english was really poor and it was difficult, but we agreed the price and made the deal, I wrote a receipt for both him and me, it was very basic just saying something like, this is a receipt for the vehicle XX that was paid in full by mr. X on X date for whatever amount,
it was a cheap car and i wasn't too bothered but since he had the full V5 i wanted something, we both signed both copies. however he only wrote "wezdara" and made a squiggle (looked like a 5 year old's first attempt at a signature - but what can you do, can hardly accuse someone of not knowing how to sign their own name.
Something else that I want to note, the V5 state clearly that is it not proof of ownership so I wasn't too worried about handing it over.
A few weeks later I get a dart charge notice, now sorry for the hazy details, this was all over a year ago so i dont really know any details, but the letter first requested a dart charge (plus some sort of late fee) iirc it was around £50 or so the first time they asked (very unfair on a £2.5 toll i think)
I called them instantly and explained the situation, they seemed very understanding and said no problem, we'll sort it out you dont have to worry. that's the end of it i though
another month or so later i get another letter requesting the money again, i call them again now they weren't as friendly, i explained all that had happened, and said i have a receipt also.
They asked me to send my evidence along with an explanation to them, which I did. Another few weeks later they send me another letter saying they dont' accept my evidence and I am still liable to pay.
Honestly I know I should have sorted this out sooner but i feel really strongly that it's not my fault and that I shouldn't have to pay this, so i just started to ignore them, coupled with the fact this was a very stressful time for me AND i didn't have much spare time (was selling car to start a business) which I have been running since then.
after that i didn't really hear much for a long time, then a few weeks ago I started getting letter's from Equita, the first said i can just pay in full their latest amount (something ridiculous ~£200) and they won't add on their own charges, I ignored this, now today I have received a hand posted letter.
This letter that i received today is requesting a payment of £425 (115.50 debt, 75£ compliance fee 325£ enforcement fee.)
It states an Enforcement Agent has attended my property today with the intention of removing goods "for unpaid liability warrant"
Now, I know it's not necessary for the post but I feel it shows who I am, i've got perfect credit and never had so much as a speeding ticket, or anything to do with court, im still fairly young and never had any experience with a situation like this, it is quite distressing and i dont know exactly what to do. I have also spoken with citizen's advice, who were quite helpful but didn't really tell me much that i didn't know (go to court and fight it, or pay up - basically)
From my understanding because it hasn't gone to court yet their "enforcement agents" don't have any special powers at all, and the only way they could get a thing off me at this point is if i willingly give it to them ?
One more thing, personally I would be fine coming face to face and negotiating with one of their agents if they did ever come to my house, but I also live with an elderly relative who i fear would allow them in, and let them take/do whatever they wanted if he were to answer the door.
Whatever advice people have would be appreciated. Also I really don't feel like this situation is fair at all, if I had done something or owed money i'd be happy to work out something, but i feel like companies who practice these underhand and dirty tactics to get people's money really need to be removed/restructured especially when they're providing public services like roads/maintenance.