Hi all, Today I received a letter from Bristow and Sutor stating a sundry debt overpayment of housing benefit due to Bristol City Council of £198.12. The letter goes on to say I must pay this debt within 7 days to prevent further recovery action, concluding with 'Failure to respond to this letter as directed will result in the continuation of recovery proceedings, which may result in one of our doorstep collection agents or a doorstep collection agent from Credit Security Limited visiting your property and / or action being taken to obtain a County Court Judgement against you which will adversely affect your credit rating.' Firstly, I've not received housing benefit since around 2013 as I relocated and found work etc etc, so this is the first time I've received anything regarding this matter so it's a bit of surprise! Do I contact Bristol City Council to clarify further information regarding the debt, or the debt collectors themselves? Regarding the 7 day warning, how worried should I be in bailiffs visiting my property? Many thanks in advance. Ben

I have a balance from last years council tax which I had been paying Bristow and Sutor on an arrangement but I have missed a few weeks. I have paid about half the debt. Had a call saying full balance due, I explained I cant but no joy really. I called the council and their balance differs by about £200 so I assume its fees. I offered to pay council direct and they said they will accept payment but B&S own the debt. Council cant agree an arrangement. What can I do to stop B&S coming out to the property and do I have to pay their fees? I fully intend to pay what I owe, just a bit stuck for cash. I did tell B&S guy that I wont deal with anyone sent to the house. Any advice appreciated

Bristow and Sutor are calling our home regularly. It's a recorded message for my son who does not live at this address nor has he ever lived here. The problem is that my husband is poorly in bed and the phone ringing disturbs him. We normally get very few calls. When they ring they give the case number three times but unfortunately I suffer with Arthritis in my fingers and I am not quick enough to write it down. There is no regular time for these calls otherwise I would arrange for someone to be here to get the case number. I have tried to get a web chat with the company but keep being told to try later and I've tried completing their email form but it won't be accepted due to no case number. I just don't know what to do now. I see my son occasionally and have told him about the calls but he has said to ignore it. He was declared Bankrupt almost two years ago so I'm not sure what this debt is for. I'd be really grateful for any suggestions. Thank you

Hello I have received an email from Bristow and Sutor that looks like spam but it caught my attention purely because it is addressed to myself and my ex. After looking up the company online I am certain it will be due to council tax arrears from 2012. At the time we we’re living together, sharing with another couple. We called the local council, we wrote to the council and I even sent a bankers draft in the post with a letter explaining that we would like to start payments etc and we received an acknowledgement. But after months of trying to pay we got nowhere, even the landlord tried to help and wrote to them until the point we were moving out and we eventually gave up. I haven't spoke to our flat mates since as we never got on anyway, we moved to a new place before we later broke up in 2015. She now lives at the other end of the country and we are not on speaking to terms. She was never good financially so I doubt I would get much joy from contacting her myself. I'm very concerned by all this as I have always paid my way and never been any negative debt and after reading things online about Bristow and Sutor. All of this has occurred as a direct result of the local council's error and I have never had any communication from them whilst we were at the address or since. Where do I go from here? I really don't want to deal with Bristow and Sutor paying their fees and dealing with them. I don't see how that will help me. Do I contact the council? Explain and Pay them what I owe directly? At the moment I've not received any post, just an email Any help or knowledge would be hugely appreciated Thanks!

Hello All I'm currently at work and so I have no real time to look through the sticky threads on here. I owe Council tax to the sum of £1200. I am currently applying for a DRO and have received the barcoded application, but I know that it will still take some time to be considered etc. I have sent Bristow and Sutor my budget, prepared by CAB and also a copy of the DRO application. It was calculated that I could afford £10 per week and so I have been paying this by Standing Order to Bristow and Sutor. They keep refusing my offer I literally cannot afford any more at this time. Surely they can see that I have taken it very seriously having to go through the DRO route and that I am paying what I can afford. They have now set up a payment arrangement of £53 per week which I just cannot do. Firstly, is there anything else I can do to stop them? I have been in touch with the Council, but they want to leave it to Bristow and Sutor. Secondly, I received a notice to take control of goods. How do I stop all this? People are saying just don't answer the door, but can they force entry? Can they just come and take stuff?

Hi I have an old debt from a previous address - I'm not really querying the debt but there are some interesting and challenging and frustrating issues around it. I contacted my LA in the summer to clear off all my outstanding council tax debts. I had come into some money and wanted to end the saga. I asked them to give me a figure for all the outstanding debts. They gave me one amount which I paid. Subsequently my wife - same address - received a set of letters asking for payment of another amount. Now, I was amiss to not challenge this at the time but I genuinely thought it was an oversight as I had asked for all amounts to be included when I paid in the summer. Turns out my wife's is a separate amount that they would not have included at the time of the large payment because of the Data Protection act. This amount has now gone to Bristow and Sutor. I called the LA and asked them to repatriate the debt internally in order to avoid BS costs and they refused to do so. I complained that as I had acted in good faith towards them in the summer by clearing all outstanding debts it would be reasonable for them to do the same for me now. It fell on deaf ears. More to the point Bristow and Sutor were demanding £54 weekly to clear their debt (now compounded to £650 from the original £570 owed to the LA). I told them I can't afford that amount and they eventually reduced the weekly amount to £36. I can't really afford this either but the BS rep told me I had no right to a minimum payment as the debt was legally enforceable. Is there anything I can do? Mike. Thanks

I'm assuming there is a precedent to this. I have a debt to the Council for back Council Tax which I have been paying back as and when I can afford it. Today Bristow and Sutor sent an enforcement agent (who told them he was a bailiff) while I was out and luckily they did not let him in. Nothing, apart from a few items such as my bed and an old stereo which is worth pretty much nothing, on these premises belongs to me as I am just a lodger here and the room is furnished by the landlords. I have never denied that I owe something but the amount is in dispute I have told B&S this previously but they have ignored all my letters. The bloke cleared off when it became clear he wasn't being allowed in but I suspect he will be back. Apparently he was eyeing up their car and I would obviously hate for them to become involved when it is nothing of their doing. Do these people have any claim to anything on the premises and where do we stand if they return in the future? I have spoken to the Council but they say it's out of their hands now although I suspect they could do something about it if they wanted to. Thanks in advance for any help and advice

I would like to ask for any advice about enforcement agent, Bristow & Sutor (B&S). 3 months back B&S enforcement agent was in my rented house for the first time and tried to get into by locked door but I was alone at home as my partner was in Medical Centre at this time and I didn't opened. EA also been in my neighbour to get- I suspect - information about us because she let him in (we have non-friendly "relation" with neighbour). I didn't opened because of fear, I thought that was crime, I haven't had idea that was agent from Council, he left letter with his mobile number AFTER trying to get into house. I also struggle with deep depression and not open anybody at all when I'm alone, so I waited for my partner and after he was back, we sent text message to agent for making a new visit where we are both at home because we was scary: he knocked the door, windows very aggressive... Enforcement agent came in next day and said that we have to pay £360 straight away or he will call the police and we will go to the prison for 90 days. We was scary so much that I started to cry. My partner said that we are unable to pay now (believe or not we didn't had any pound in pocket), but we suspect to have money in Monday (that was Thursday 5th of October) and unfortunately an agent didn't agreed to wait until Monday for £360 payment and repeated again that we will be arrested RIGHT NOW if we will not pay TODAY (5th of October). At that time we were dealing with the decision from Jobcentre Plus about our Jobseekers Allowance, which we claimed about 3 weeks before as well as from Council about Housing Benefit. We already had letter from DWP about providing more proofs and documents to be able to get benefit, so in the time when enforcement agent been in our rented house we didn't even had any penny. We struggled with living expenses waiting for benefits (starving). Also, what is even more important my partner was seriously ill - pneumonia diagnosed by GP and taking antibiotics as well as waiting to have some money to get into Hospital to have blood test and X-Ray as doctor even suspected lung cancer, which means we both was very depressed and extremely stressed out about his condition at the moment as well as our whole life threatening situation. Even that our situation was like that: - without ANY money - unemployed - without any luxury goods, which an agent could take (all we have is old tv worth no more than £10, washing machine, microwave, fridge-freezer, old and damaged xbox 360, old table and 2 summer cheap chairs, 2 double mattress without bed and dressing table with mirror: that's all and he listed everything) - with serious health condition in my partner and depression in my case, which we informed of course - waiting for benefits ...this didn't stop the agent from threatening us about calling the police right now and being arrested if we not pay £360 now. Which is completely out of my mind, if I don't have any penny how I can pay £360 right now? We was so scary that my partner desperately sent text message to his previous colleague from job (he was working in restaurant before we claimed for benefits), who is not even a friend about lending us £360 as soon as possible because if not we are going to jail and he was so kind to borrow us that money the same day... After taking borrowed money from us, enforcement agent made a payment plan without even asking how we can be able to pay that amount, which we are unable to reasonably afford. He made this plan in moment where we was without any money that we have to pay first payment £100 and then £200 every month. This offer is to high for us but we were very scared and too stressed out about going to the prison that we didn't even tried to negotiate any lower payments. We have made our first payment on 4th of December - £100 and from this day were constantly asking to keep that amount because we are struggle even with that amount. Our debt now after paid £360 is £1700 from our 3 previous addresses. We are unable to make £200 every month. Our benefits for both of us are: - Jobseekers Allowance: £419.40 monthly for both of us - Housing Benefit: £328.12 monthly for our landlord's account straight away, which means we not have these money physically (our monthly rent is however: £495, so we actually should pay the remaining amount to our landlord, which is: £167 monthly, which means we will have £252.40 for both of us per month and if we have to pay for Bristow & Sutor £200 monthly, we will have 52.40 PER MONTH for both of us, which means is £13 weekly for living expenses and not paying other bills at all). We are genuinely struggling to pay this years tax on time but we are willing to pay: we just expect understanding our situation and give us chance to pay small amounts. Going to the prison will not resolve the problem, it will make it worse. We are now on benefits and we borrowed a laptop from our colleague and trying to improve our situation by freelancer jobs and my partner considering to start self employment if his work start to bring earnings. Letting EA to our house was mistake I think because we had worsen this problem. Could You please take any advice, what to do? We would like to back our debt into Council again but do they take it? Should I write about that to Council as well? Because I am actually in contact with B&S via their contact form, which allow me to put only 250 characters... They answered that they are unable to reduce the monthly instalments. Here is their e-mail: "In regards to your arrangement we have offered you the maximum time to clear the balance and are therefore unable to reduce the monthly instalments. Failure to comply with the arrangement will result in further recovery action being taken against you and you will be liable for any additional costs incurred. We trust this clarifies the matter." Yesterday was our second date to pay £200. We didn't had it obviously, so I contacted via this short form with 250 characters and sent them 4 of them that I am asking for keep the amount £100, which is still unbelievable high for us at the moment, we are still unemployed. My partner is going to doctor next Wednesday and we will know the results of his lungs, he is feeling really bad and lost much weight as he don't eat not only because we have very little but also he lost appetite. We are living now in extremely life threatening time, I am so depressed that I'm looking for suicide methods in internet because I'm so afraid going to the jail. Here is the fresh answer from B&S: "We acknowledge receipt of you recent emails, the contents of which have been noted. We must advise, however, that in respect to the two accounts we hold, both have a liability order that has been granted through Isle of Wight Magistrates Court. Once a liability order has been granted the balance, including costs, becomes legally due in full. Bristow and Sutor are under no legal obligation to set an arrangement and if we go it must be within our strict client guidelines. In light of the above we must advise that your proposal of payment is still unacceptable as it is not within our guidelines. Notwithstanding of the above, we have referred your proposal of payment, along with your current circumstances, to our client. We now await their instruction and once we are advised further we will update yourself accordingly. In the meantime we urge you to maintain the existing arrangement and will allow until 12.01.16 to make a payment of £142.76 to bring the arrangement up to date. We trust this clarifies the situation. Yours faithfully" I am very sorry for that long post, I don't even believe if someone will read that but I cannot focus and think properly to make it shorter, I just have huge brain fog. I will appreciate any advices and help. Thank You in advance.

Hello, I am in need of desperate help! When I returned home yesterday, I had a letter in my postbox from Bristow Sutor from one of the enforcement agents. From what I can see, I have had a PCN and an outstanding council tax bill from my previous home. The letter is notification that my goods now belong to the agent, and I'm not allowed to remove anything etc etc etc. One of the highlighted parts is that I will be liable for any fees for getting a locksmith to basically come and break into my house. Herein lies the problem. I live in a fully furnished rental property, which is classed as part of the large house at the top of the land. There are 4 properties with the same address. I have never spoken to the enforcement agent (aside from last night when I text him asking for more information, after which he continued to call me, despite me asking for a reply text or email), so I'm not actually sure how he knows which of the buildings is the one I live in. As the place is fully furnished, I own nothing of any value, the TVs in the place do not belong to me, all kitchenware belongs to the landlord, as do the washing machine & drier. I own a car (valued at £175 by my insurer, which I need for work as I live in the middle of nowhere, 9 miles from my place of work). I am actually moving at the end of this week. This has been arranged since well before I got this letter. I definitely don't have enough money to pay the debts in full (totalling over £800). I suffer from chronic clinical depression (diagnosed over 12 years ago) as well as acute anxiety, so clearly, I can do without this, on top of moving house and a whole load of other family related stuff I'm dealing with at the moment. I have logged into the BS website (which is how I got the information that it's for 2 seperate things), and there is no payment plan option available anyway. Please someone help! I'm so scared!

Hi all, hope you can help me out. I am being chased from B&S for council tax for 3 property's (during myself and partners we where moved out due to landlords either selling property's or finding it troublesome, antisocial behaviour or violence, however we are now with the local housing trust as we have a child. Now during those 3 years we have occurred some council tax, some was billed for the entire year, some only for the months we where there. Even before B&S started chasing me, I went to the council and explained the situation, they told me to pay what i could across all the council taxes, so they gave me a bar code for the last few months would chip away at the debt, however the process of bailiffs was automatic and eventually the debt would be passed back to the council. They also told me they would apply for an earnings attachment where they would take a % directly out of my wages to cover council tax and back dated payments, and that has happend and has done for 4 months and it will continue until its paid off? Today b&s have visited with an enforcement notice.... Now I dont want to talk to b&s, infact i want to send some form of letter first calsss recorded giving them no right to access my property and also that the debt is being dealt with the council and their services are not required, from the research ive done their people have no power, and the only people with any say are high court enforcement offices? any help with letters or templates would be great!

The Council have forwarded 3 Liability Orders to Bristow and Sutor totalling £1200.00 who have written to me by post and asked me to pay £156.00 per week, this was unaffordable. I went online and said that I would pay £22.00 per week direct to the council to clear the debt, the online form only allowed me to write 250 characters, I did manage to note in there that I would NOT allow the baliffs access into the property. I have sent a letter to the council asking if they will take the debt back and allow me to pay them direct - yet to hear back from them Bristow and Sutor have telephoned me today and confirmed that they have received my email, they will not stop any action and that if I pay direct to the Council it may not come off the debt with them.. . I just again stated that we would not be allowing them access to the property and that we would be paying the council direct at £22.00 per week. Am I doing the right thing ?? Is there anything else I can be doing ?? Any help would greatly appreciated

Hello I had an outstanding parking fine from a local council.The Bristow and sutor visited my old address(where my mother still lives)and despite being told I no longer lived there threatened to call back and remove goods. They left a contact number and I refused to give them my new address,this was simply due to their attitude,i told them I am in receipt of dla and esa yet they demanded full payment or they would return to my mothers and remove goods without further notice. I eventually asked to speak to a manager who wanted £20 weekly..i made a couple of payment but it was impossible to keep up with as I was taken into hospital and my benefits were stopped. Then my mother was given a letter by neighbours,it was a letter from Bristow and sutor given to her neighbours asking for details of my address and whereabouts-even though my mother explained I did not live there. I have now had a letter to my address-demanding the following: debt-£112 compliance stage fee-£33 total sum outstanding-£380 I have phoned for a breakdown of fees,this was refused,i've tried to explain my circumstances and was told they were not interested and I must pay the full amount within 7 days. I also have the message that all my goods are bound and I cannot sell or dispose of them. The baliffs have never been in my house,i will not open any doors to them and I have a blue badge displayed in my car(which is parked away from my house) Any advice welcome please how to deal with these rude ignorant idiots...

I'll state at the outset that I've been in dispute with the council over council tax on a semi derelict house, I've lost the argument of course. I naively thought the new regs would have brought in a new era of honesty and transparency in bailiff enforcement. I find that Bristow and Sutor notices still only show the total debt they think you owe, a single figure. I've no idea what years they're enforcing for, how much or what their fees are. It's obviously a cunning ruse to "encourage" you to take part in their [problem]. In no other financial area can businesses demand payment without showing what they are charging for. I'd be interested to know who thought the new fees were reasonable!

Hi, I have made a bit of a mistake. I have an agreement with BS to pay £5pw I was supposed to pay £5 20/08/14. I broke down out of area so couldn't pay until I got home which was 02:30 (am) 21/08/14) I have emailed then to apologise that my payment is 2 hours late will they now say that the agreement is broken? Even though it doesn't make a difference to them because its out of office hours either way? If I have broken my agreement what happens next? I hate it all of this for a parking ticket and I feel like these people have control of my life. I wont sleep no worrying about this payment being 2 hours late.

I guess they think it's clever to demand an unrealistic payment plan as they will be able to collect their visit fee. They expect a council tax debtor to pay the whole lot in 11 weekly installments. Are these installment plans open to an offer? is it worth taking it up with the council?

Hi everyone I hope you can help me please. In 2008 I left my council house to move into a private rented house. While we had been at the house we had been behind with the rent, but over a few months I had managed to get back up to date. Fast forward to October 2013 we applied to get back on the council list and were turned down due to an outstanding amount of unpaid rent on our old account. The amount was for £136. I was certain that it was paid but wanted to make sure so that we could continue with our application for a house. I asked the council in writing to send me my account details so that I could see what I owed and why. I didnt hear from them again. In the end we moved to another private rented house and we claimed council tax and housing benefit, meaning that the council had our new address (we weren't trying to hide anyway). On Saturday morning (29th March 2014) we received a letter from Bristow and sutor for £136. It says that we have to pay in full within 7 days, we must pay them and send any correspondence to them and not the council? I know it is not a huge amount but I am still unable to find it within 7 days and to be honest I have dealt with these people before from a debt that had mistakenly tried to pin on me and I don't trust them. Can I just ask the Council to send me a statement of my old rent account and then make arrangements to deal with them by paying on their online form? I was going to offer the council 3 payments of approx £45.50 over the next 3 months, but if dealing with Bristow and Sutor it is as though they go out of their way to make it harder. Thank you for reading this Jaylie x

Hi could someone help me please? I have just a a bailiff round to see me and as I was home with my 2 young babies I lied and said I wasn't me. Now he has taken the letter away with a false name on it and I don't have a payment plan. So I will need to have them back out to me, and he will know I've lied, and I don't know how much trouble that will land me in? Does anyone know what I can do? Feeling very Ill with the stress now.

I had a letter from bristow and sutor as I owed council tax to the value of about £200, I spoke with them and said that I could not afford to pay £40 per week as they were asking me to. They told me to wait until a bailiff came round and I could arrange a payment plan over a longer period of time. Unfortunately having had them round for a previous debt, I am fully aware of the visit charges that can be incurred, I asked what would happen if the bailiff attends while I am not in as Im not sat in the house all day! I was informed that the bailiff would leave his number and I could contact them and see if they were able to come back and if not I could make the payment plan with the office and would not incur a visit fee. A bailiff attended yesterday and I was not in, he did not leave his number just a letter telling me to call the office and that I owed £47.21 which included a visit charge of £24.70. I called the office and asked why this had decreased and the council had told them I was owed council tax relief. When I explained what I had previously been told, the lady told me I must have misunderstood and that there was no way I had been told all of the above on the previous call and that I should take legal advice if I don't want to pay the charge! I'm very annoyed as I know what I heard and don't know where to go from here! Please help!

Hi all, I rang my local authority this morning to sort out my council tax as I've recently moved home and I'm now in a better financial position to pay it, the letter I had from the council states I owe £761.98 however I need to apply retrospectively for the 25% single persons discount which the guy I spoke to said couldn't be applied today. We agreed a payment plan of £100 per month to clear it and he went off to speak to his colleagues, when he called me back he said the payment plan was no good as the debt had gone to the bailiffs already and as such the council were unable to take the debt back, he also told me that he could see the bailiffs had me down for a visit today? I have found a letter that I had packed away in my old place from Bristow Sutor dated 22nd Feb stating I owe £899.48, this amount is surely incorrect as those fee's seem extortionate. The letter stated the bailiff visited on 21st Feb but found nowhere to leave a letter securely (I lived in a block of flats). Anyway, I have a few questions: 1) is there a letter template anywhere I can send to the bailiffs requesting info on the charges they have levied? 2) can I tell the bailiffs, by letter, that I wont deal with them regardless of what they do and that I will be paying the council direct? 3) is there anything the bailiffs can do to stop me doing the above? Thanks in advance!

Hi, A person from Bristow and Sutor came yesterday, I didn't answer door, he posted a letter. Apparently I owe an amount for council tax. I checked my receipts and I owe half of what B&S are claiming that I owe. I am a single parent and cannot afford to pay the amount all in one go. Can I ask the council to buy back the debt from B&S and set up a payment plan with the council? Thank you.

Hi all, right lets go from begining. Bristow and sutor has started sending letters for £1800 council tax which we started making payments by instalments of £400 every fortnight. apparently we have missed and forgotten making last payment of £391 and month later they send warning letter saying we have to pay it otherwise they will visit. they came to our house few days ago but we didnt open the door and he put the letter thu with fees of £180. i have spoken to them and i told them we were about to make a full payment tomorrow (friday) but because £180 fees is ridicilous we will not pay it and they said thats because he came with a van to remove the goods and i told him there is no proof he came with a van and the charges are stupid and it should have only be £18. he has been here once but we did not let him in so he has no list of goods. he said we can make the payment of £391 tomorrow and the £180 fees next month. we are not going to pay £180 as its bit stupid. are the charges right ? what you guys reckon we should do ? thanks in advance for help.

Hi All Right in a past life i got in a mess with a number of things C/Tax was one of them got 3 different accounts outstanding to a total of around £1500 so not outrageous been having some visits from these people demanding that we pay them for 1 of the accounts totaling £246.52 (as you may tell I have had dealing with them before) my wife was getting a bit worried I said I would start a good will payment to the council (not B&S) of £5 per week on each of the 3 accounts (total £15pw) council have refused this offer before as I refuse to show my income and outgoings (none of there bloody business) got a visit from B&S tonight trying to demand payment to them (again) threatening my wife (i was in the bath at the time) that they was coming to take our stuff even after she said we were paying the council she shut the door (I keep telling her not to open it to them but she never listens) they posted there 3rd final notice RED letter through the door that is showing a change in the balance (Paid £15 onto this account in the past 3 weeks) reduction by £10 (guess there is a delay in the accounts being updated) whats my next step with B&S as being like that with my wife is not on I am more annoyed that I did not wait for my bath I am sure somebody will have a nice firework i can shove up there rear and light

help please if possible just had bristow and sutor at my door for unpaid nndr from 2004 he said ive come to take goods i said your not coming in he said ill take your car i said its not mine its the wifes (worth £400 ) amount owed is around £700 one thing the car is registered to my wife and the receipt when she got the car is made out to her i drove off with the car anyway they left paperwork saying they have seized the car but tax unknown why do this im sure they have the powers to check the cars not mine and theres also a caravan on the drive but never even mentioned this any advise please

Hi, Thanks for taking the time to read this. I stupidly got two parking tickets last year, which I accept was my fault. I had a lot going on I was in and out of hospital having operations on my kidney, I lost my job and home and simply forget to pay these tickets. I moved into a shared house at the start of this year and on the 28/5/13 got home to a letter from Bristow and Sutor advising that I owed £814.89 which included a charge of £254.41 for their visit that day. I then had another visit from them and I let the bailiff in, he made a list of my belongings I explained I wasn't working as a week before I'd been let go from my new job, due to no fault of my own. He agreed a payment of £20 a month. Unfortunately I simply couldn't afford the first month so waited and paid double the second month when I'd started my new job. I got home to a letter the day I'd made that payment, stating they had been out again and had added another £200 + onto my outstanding amount? I called the bailiff and he was extremely rude and said if I didn't pay him there and then he would come back that night and take everything and if he didn't come back that night he'd be back the next day and if I wasn't there he would come to my place of work and take my car from the car park? Can they do that??..He never turned up, so I called them the next day and they said he could and would do it if I didn't agree to paying £100 a month. I agreed simply to stop him coming back, but I can't afford it and have to pay by the end of this month!.. Any help and advise would be really appreciated. I'd just like to know where I stand and if what they say is true? Thank you

Can somebody please help me. I have had a 2300 pound debt and paid 1200,a change in circumstances means i am currently out of work. I have contacted Bristow and sutor and explained the situation. Even though there are 2 names on the debt they have chased me. I am willing to pay the debt but cannot afford 300 pound a month and they have said i have defaulted levy'd my car and I feel that they bully. Every other company I have dealt with have been great. I have informed them i am very willing to pay the bill just not this month due to no money. I am frightened that they are going to land on my doorstep bully my son as i have landed a new job whilst i am away training. I have spoken to the council, national debt line and bristow and sutor. Council wont take the debt back and say it's nothing to do with them. Bristow and sutor say it does and they are getting the money anyway they can.