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  1. I have a balance from last years council tax which I had been paying Bristow and Sutor on an arrangement but I have missed a few weeks. I have paid about half the debt. Had a call saying full balance due, I explained I cant but no joy really. I called the council and their balance differs by about £200 so I assume its fees. I offered to pay council direct and they said they will accept payment but B&S own the debt. Council cant agree an arrangement. What can I do to stop B&S coming out to the property and do I have to pay their fees? I fully intend to pay what
  2. Hi all, Today I received a letter from Bristow and Sutor stating a sundry debt overpayment of housing benefit due to Bristol City Council of £198.12. The letter goes on to say I must pay this debt within 7 days to prevent further recovery action, concluding with 'Failure to respond to this letter as directed will result in the continuation of recovery proceedings, which may result in one of our doorstep collection agents or a doorstep collection agent from Credit Security Limited visiting your property and / or action being taken to obtain a County Court Judgement against you which
  3. Bristow and Sutor are calling our home regularly. It's a recorded message for my son who does not live at this address nor has he ever lived here. The problem is that my husband is poorly in bed and the phone ringing disturbs him. We normally get very few calls. When they ring they give the case number three times but unfortunately I suffer with Arthritis in my fingers and I am not quick enough to write it down. There is no regular time for these calls otherwise I would arrange for someone to be here to get the case number. I have tried to get a web chat with the company but keep being told to
  4. Hello I have received an email from Bristow and Sutor that looks like spam but it caught my attention purely because it is addressed to myself and my ex. After looking up the company online I am certain it will be due to council tax arrears from 2012. At the time we we’re living together, sharing with another couple. We called the local council, we wrote to the council and I even sent a bankers draft in the post with a letter explaining that we would like to start payments etc and we received an acknowledgement. But after months of trying to pay we got nowhere, even the landlord trie
  5. I'm assuming there is a precedent to this. I have a debt to the Council for back Council Tax which I have been paying back as and when I can afford it. Today Bristow and Sutor sent an enforcement agent (who told them he was a bailiff) while I was out and luckily they did not let him in. Nothing, apart from a few items such as my bed and an old stereo which is worth pretty much nothing, on these premises belongs to me as I am just a lodger here and the room is furnished by the landlords. I have never denied that I owe something but the amount is in dispute I have told
  6. Hello All I'm currently at work and so I have no real time to look through the sticky threads on here. I owe Council tax to the sum of £1200. I am currently applying for a DRO and have received the barcoded application, but I know that it will still take some time to be considered etc. I have sent Bristow and Sutor my budget, prepared by CAB and also a copy of the DRO application. It was calculated that I could afford £10 per week and so I have been paying this by Standing Order to Bristow and Sutor. They keep refusing my offer I literally cannot afford any more at this tim
  7. Hi all, hope you can help me out. I am being chased from B&S for council tax for 3 property's (during myself and partners we where moved out due to landlords either selling property's or finding it troublesome, antisocial behaviour or violence, however we are now with the local housing trust as we have a child. Now during those 3 years we have occurred some council tax, some was billed for the entire year, some only for the months we where there. Even before B&S started chasing me, I went to the council and explained the situation, they told me t
  8. Hello, I am in need of desperate help! When I returned home yesterday, I had a letter in my postbox from Bristow Sutor from one of the enforcement agents. From what I can see, I have had a PCN and an outstanding council tax bill from my previous home. The letter is notification that my goods now belong to the agent, and I'm not allowed to remove anything etc etc etc. One of the highlighted parts is that I will be liable for any fees for getting a locksmith to basically come and break into my house. Herein lies the problem. I live in a fully furnished rental prope
  9. I would like to ask for any advice about enforcement agent, Bristow & Sutor (B&S). 3 months back B&S enforcement agent was in my rented house for the first time and tried to get into by locked door but I was alone at home as my partner was in Medical Centre at this time and I didn't opened. EA also been in my neighbour to get- I suspect - information about us because she let him in (we have non-friendly "relation" with neighbour). I didn't opened because of fear, I thought that was crime, I haven't had idea that was agent from Council, he left letter with his mobile
  10. Hi I have an old debt from a previous address - I'm not really querying the debt but there are some interesting and challenging and frustrating issues around it. I contacted my LA in the summer to clear off all my outstanding council tax debts. I had come into some money and wanted to end the saga. I asked them to give me a figure for all the outstanding debts. They gave me one amount which I paid. Subsequently my wife - same address - received a set of letters asking for payment of another amount. Now, I was amiss to not challenge this at the time but I genuinely thou
  11. hi all im new here and looking for a bit of advice with bristow and sutor bailiffs. the story so far is a few years ago i got into some trouble with council tax and got chased by the bailiffs for it. I ended up getting threatened so much by them on the door and on the phone that i asked my mum to help me pay off the bailiffs and i would give her the money monthly, which she was kind enough to do. Im now in trouble again as i was made redundant last year and had my third child all in a matter of a few weeks so my head was all over the place as you can imagine, i had
  12. The Council have forwarded 3 Liability Orders to Bristow and Sutor totalling £1200.00 who have written to me by post and asked me to pay £156.00 per week, this was unaffordable. I went online and said that I would pay £22.00 per week direct to the council to clear the debt, the online form only allowed me to write 250 characters, I did manage to note in there that I would NOT allow the baliffs access into the property. I have sent a letter to the council asking if they will take the debt back and allow me to pay them direct - yet to hear back from them Bristow and Suto
  13. Hello I had an outstanding parking fine from a local council.The Bristow and sutor visited my old address(where my mother still lives)and despite being told I no longer lived there threatened to call back and remove goods. They left a contact number and I refused to give them my new address,this was simply due to their attitude,i told them I am in receipt of dla and esa yet they demanded full payment or they would return to my mothers and remove goods without further notice. I eventually asked to speak to a manager who wanted £20 weekly..i made a couple of payment but it was imposs
  14. I'll state at the outset that I've been in dispute with the council over council tax on a semi derelict house, I've lost the argument of course. I naively thought the new regs would have brought in a new era of honesty and transparency in bailiff enforcement. I find that Bristow and Sutor notices still only show the total debt they think you owe, a single figure. I've no idea what years they're enforcing for, how much or what their fees are. It's obviously a cunning ruse to "encourage" you to take part in their [problem]. In no other financial area can businesses demand payment without show
  15. I guess they think it's clever to demand an unrealistic payment plan as they will be able to collect their visit fee. They expect a council tax debtor to pay the whole lot in 11 weekly installments. Are these installment plans open to an offer? is it worth taking it up with the council?
  16. Hi, I have made a bit of a mistake. I have an agreement with BS to pay £5pw I was supposed to pay £5 20/08/14. I broke down out of area so couldn't pay until I got home which was 02:30 (am) 21/08/14) I have emailed then to apologise that my payment is 2 hours late will they now say that the agreement is broken? Even though it doesn't make a difference to them because its out of office hours either way? If I have broken my agreement what happens next? I hate it all of this for a parking ticket and I feel like these people have control of my life. I wont sleep no worrying about this pa
  17. Hi everyone I hope you can help me please. In 2008 I left my council house to move into a private rented house. While we had been at the house we had been behind with the rent, but over a few months I had managed to get back up to date. Fast forward to October 2013 we applied to get back on the council list and were turned down due to an outstanding amount of unpaid rent on our old account. The amount was for £136. I was certain that it was paid but wanted to make sure so that we could continue with our application for a house. I asked the council in writin
  18. Hi all, I rang my local authority this morning to sort out my council tax as I've recently moved home and I'm now in a better financial position to pay it, the letter I had from the council states I owe £761.98 however I need to apply retrospectively for the 25% single persons discount which the guy I spoke to said couldn't be applied today. We agreed a payment plan of £100 per month to clear it and he went off to speak to his colleagues, when he called me back he said the payment plan was no good as the debt had gone to the bailiffs already and as such the council were unable to ta
  19. I had a letter from bristow and sutor as I owed council tax to the value of about £200, I spoke with them and said that I could not afford to pay £40 per week as they were asking me to. They told me to wait until a bailiff came round and I could arrange a payment plan over a longer period of time. Unfortunately having had them round for a previous debt, I am fully aware of the visit charges that can be incurred, I asked what would happen if the bailiff attends while I am not in as Im not sat in the house all day! I was informed that the bailiff would leave his n
  20. Hi could someone help me please? I have just a a bailiff round to see me and as I was home with my 2 young babies I lied and said I wasn't me. Now he has taken the letter away with a false name on it and I don't have a payment plan. So I will need to have them back out to me, and he will know I've lied, and I don't know how much trouble that will land me in? Does anyone know what I can do? Feeling very Ill with the stress now.
  21. Hi, A person from Bristow and Sutor came yesterday, I didn't answer door, he posted a letter. Apparently I owe an amount for council tax. I checked my receipts and I owe half of what B&S are claiming that I owe. I am a single parent and cannot afford to pay the amount all in one go. Can I ask the council to buy back the debt from B&S and set up a payment plan with the council? Thank you.
  22. hi need advice urgently please, my girlfriend has had bristow and sutor at the door, i told her not to let them in,so she didn't....but her car was on the driveway and they wrote a inventory of goods seized for the car...reg number make and model and tax disc info on the sheet and posted it through the door. now my question is i will pay her overdue council tax by debit card directly on line, where would she then stand with the bailiffs? also could they remove the car before or after payment?
  23. help please if possible just had bristow and sutor at my door for unpaid nndr from 2004 he said ive come to take goods i said your not coming in he said ill take your car i said its not mine its the wifes (worth £400 ) amount owed is around £700 one thing the car is registered to my wife and the receipt when she got the car is made out to her i drove off with the car anyway they left paperwork saying they have seized the car but tax unknown why do this im sure they have the powers to check the cars not mine and theres also a caravan on the drive but never even mentioned
  24. Hi All Right in a past life i got in a mess with a number of things C/Tax was one of them got 3 different accounts outstanding to a total of around £1500 so not outrageous been having some visits from these people demanding that we pay them for 1 of the accounts totaling £246.52 (as you may tell I have had dealing with them before) my wife was getting a bit worried I said I would start a good will payment to the council (not B&S) of £5 per week on each of the 3 accounts (total £15pw) council have refused this offer before as I refuse to show my income
  25. Hi, Thanks for taking the time to read this. I stupidly got two parking tickets last year, which I accept was my fault. I had a lot going on I was in and out of hospital having operations on my kidney, I lost my job and home and simply forget to pay these tickets. I moved into a shared house at the start of this year and on the 28/5/13 got home to a letter from Bristow and Sutor advising that I owed £814.89 which included a charge of £254.41 for their visit that day. I then had another visit from them and I let the bailiff in, he made a list of my belongings I explained I wasn
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