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Found 17 results

  1. I bought a Mercedes GL a couple of years ago from a garage who sold me a GOLD Car warranty. My Mercedes GL has a broken Front Diff and I have called in A1 approved to make a claim and they have REJECTED is sighting that it is 'general wear and tear'. The garage has confirmed to me that the part is deemed a a mechanical failure and premature in it's failing and NOT general wear and tear. I also contacted the car sales garage I purchased the vehicle from and they confirmed that the part if a mechanical failure. The garage have been in contact with A1 Approved to go over the br
  2. I've seen others comment on this garbage B&Q now sell. Here's my experience. Spent £60+ on the exact colours my daughter wanted to go with her new room. Did what I always have done in the past. Used wide B&Q masking tape all round the ceiling and skirting. Painted the walls as normal. Noticed the paint smeared a lot but overcame it by doing a second coat when dry. When it came to removing the masking tape, calamity. Huge tranches came off with the tape. The paint seemed to have formed a skin as though it was rubberised. I spent hours
  3. Hello, Here is a problem about rubbish dumped in communal area of a block of flats. My nephew is renting a flat for a fixed monthly amount through a letting agency. The building has one garden flat and 3 flats upstairs. Nephew received a letter from his letting agency, concerning the overflowing rubbish in the communal area.This communal area is unsecured and is accessible from the street as the main building entrance is never locked. The letting agency wrote that they will charge all tenants 3 pounds per bin bag dumped in the communal area, if they are not disposed of
  4. new to the site hope I'm not going to bore you. received my ISA maturing letter, it talks of 5 options the last one "simply withdrwaw your cash close the account". When you look for the option in the list to tick and put details of the account where you want the cash to go to, it does not exist, only now got 3 options non to close account. So it says if options dont suit your needs phone this number, I phone select the closing account option, I'm asked have I considered other options etc. I ask to close the account, after many security details including Nat No, I'm asked for my phone ban
  5. I'll state at the outset that I've been in dispute with the council over council tax on a semi derelict house, I've lost the argument of course. I naively thought the new regs would have brought in a new era of honesty and transparency in bailiff enforcement. I find that Bristow and Sutor notices still only show the total debt they think you owe, a single figure. I've no idea what years they're enforcing for, how much or what their fees are. It's obviously a cunning ruse to "encourage" you to take part in their [problem]. In no other financial area can businesses demand payment without show
  6. hi all, my wife and daughter both have vodaphone contracts. daughter has about 10mths left, wife about 15mth. they have had nothing but trouble with signal and a numerous amounts of calls to vodaphone. they were constantly losing signals and being cut off mid call. daughter was losing wifi signal sitting 15 feet away from box and not always knowing it and a couple of times had 50 and 60 pounds added to her bill for internet use. when she phoned them they said they would sort out the signals for them both but nothing changed. phoned again and th
  7. I bought a cheap mountain bike to ride the 1.5 miles to work every day from [edit: not Argos] Halfords last weekend. It was a red Apollo Feud one which you assembled the front wheel, seat and pedals at home. http://www.halfords.com/cycling/bikes/mountain-bikes/apollo-feud-mens-mountain-bike In one journey the rear wheel had slipped forward knocking it out of alignment. I tightened it up again and the same happened. On closer inspection, the nut on the sprocket is a rounded one so by tightening it it's literally pushing the bracket holding the wheel on apart. Anyway, I retur
  8. In a nutshell:- Sent package worth £400 with myHermes. Insured it to max (£250) and paid extra for 'signature required' Customer contacts me to say package hasn't turned up, I contact myHermes who say it was left in a shed, customer replies that they do not have a shed. I lodge a claim through their customer service who offer £263 compensation, despite me proving it was worth much more. I could understand that in the case of breakage etc but seeing as I paid extra for them to require a signature and they just ignored that is there any way I could get full value back? Thanks
  9. I unfortunately have a One Net contract with Vodafone which is not fit for purpose. I took out the contract specifically to have a landline number on my phone as I was starting a new business. The business failed and I am left with a contract of £47 per month which I could do without. The network is so poor that even the RootScore Report in March rated Vodafone as the worst network in the country. I have complained to Vodafone a number of times and asked if I can move to a cheaper tariff to see out my contract but they do not allow you to do this. Is there anything I can do to
  10. Purchased a Seat from a private seller and it has been nothing but problems, these problems were not hidden by the seller but we thought they were resolved, well I did. I do not think I have any redress against the private seller. The original seller had it for a year and I have had it for about the same period. As soon as it is driven with any gusto, there is a loss of power occurred and the EPC (electronic power control) warning light comes on. I have had it back to Seat 9 times. The car is still under the 2 year warranty, and Seat have been trying to res
  11. I have a Home and Lifestyle policy with NFU Mutual which contains annual holiday insurance handled by a French company called Mutuaide. Before I go on I must stress NFU Mutual are a brilliant company. On the down side they use Mutuaide as the holiday insurance handler as do loads of other insurers. 2 weeks ago my wife and I had a holiday in Madeira. My wife fell ill on arrival. Several days later she was admitted to hospital inMadeira with a heart problem. My daughter in the UK went into our local NFU branch told them what had happened which kicked Mutuaide into gear. The hospital st
  12. A friend has brought round his Annual Review form which states that he must confirm the information by the 4th August 2013. He is a married guy (33 years), was self employed working 31 hours a week for 4 years up to 31st March 2013 when he ceased. He notified Revenue & Customs that he had ceased self employment. I just couldn't believe what I was reading: Step A Mr******* Date of Birth **** Total hours worked in a week 40 Qualified for Disability Element Mrs***** Date of Birth ***** Step B Started receiving Attendance Allowance at the Higher Rat
  13. Can I share something with you all - We have just been screwed by Latminute.com's secret hotel booking and I wish to make sure nobody does the same as I. We are going to my Brother in-law's 70th birthday bash in Bristol this coming June and wanted to stay overnight near to St.Paul's so used LASTMINUTE.COM Secret Hotel and bang we have now got a hotel that is a 30 minute drive from Bristol in another county! Not the hotel which is southwest of Bristol city center as the web site implies but a hotel which is in North Somerset! nearer to WESTON SUPER MARE than Bristol..,
  14. I'm so frustrated and angry with Hastings Direct i imagine their profits are through the roof with the way that they use customers for their gain. ( i realise they are a business but every part of the policy they use against customers whether its a non fault/fault claim) I was bumped in the rear of my car and the 3rd party insurance excepted the liability. the 3rd party asked to process the claim but after speaking with Hastings i was advised it would be in my best interest to stay with them. I reported to my insurance the accident and was advised that they would move the clai
  15. After recent dealings with JD Sports Fashion customer service department, I thought I’d share my experience with everyone as a warning that if you buy from them and have a problem with goods you have purchased, then you have no chance of getting your money back! JD Sports Fashion run JD, Size, Scotts and BANK. In the past I've shopped in all of the stores and spent a decent amount of money, mainly on the Paul's Boutique stuff for my daughter. Now of course I no longer shop in any of these stores. Firstly, I found the Customer Services to be terrible, they find answering their phone t
  16. Hello, I've signed up to switch from BG to EDF for duel fuel, but BG have block the electicty part of the move. The account is in credit, but the have sent two letters stating that the object to switch. I called them after the first letter, and the lass couldn't understand why they put a block on it, and told me to ask EDF to re-apply, and it should go through ok. Now, got another letter today stating the same thing, managed after a few phone calls to get trhough to some one with a bit of sense, and they told me I couldn't move because I had a pre-payment meter. This is rub
  17. Hi all It's been a while since I had a consumer issue, but I'm back and I'm stressed! I was lured by the cheap tariffs and agreed over the phone to take out a contract with them. (Phone & Broadband) They asked for a new line fee of £69.99 which I paid using my visa debit card. (This was 14th Sept 2010) Over the next few days I spoke to friends and asked if they had any experience of TT and was horrified at the stories they told me. 4 days after I initially made the verbal agreement, I called them back and cancelled the contract. (This was 18th Sept 2010) TT ask
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