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About RyanB96

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  1. Hi all, My younger sister and her friend were due to go away (on their first holiday without parents) to Ibiza on the 1st July 2020, this summer. On the 17th March the FCO changed their travel advice to "against all but essential travel". She was supposed to "pay the remaining amount" by the 8th April 2020. However, because of this travel advice from 17th March, they were worried their holiday would be cancelled, their understanding was that "if they cancel the holiday now, they lose their £200 deposit each and the £100 on top they had p
  2. It says on that link, that chargeback has a limit of less than £100 - this was a £200 payment
  3. How do I go about a section 75 recall? Do I ring my bank?
  4. Yes, I've been through that Andy - but they've removed the "Cancel Order" button from the Recent Orders page, and when you go on live chat, you will never get through to anyone.
  5. Hi Andy, Yes exactly - but they are not providing me with any method or way to cancel my order. That's where I'm stuck; where do I go from here? Thanks, Ryan
  6. Hi, My girlfriend ordered a table & chairs on the 11th April. The delivery date has been missed 3 times now; each time with us spending over 2-3 hours on the phone to ring up asking a) where it is and b) them "categorically promising it will be delivered tomorrow, its already on the lorry" - and then it not turning up again. At this point, we want to just cancel the order and get our £200 back. From my knowledge, when I order online, I have am legally entitled to cancel my order from the moment the order is placed until 14 days after the goods have be
  7. Thanks for all the help so far both of you, much appreciated. She's written the letter, stapled a copy of the DR+ Letter to the back of it. The address I found for Euro Car Parks Ltd is: 30 Dorset Square, Marylebone, London, NW1 6QJ - I just wondered if you knew if this was the correct address to send to? Likewise, this is the address I found for sending the V5C to: DVLA, Swansea, SA99 1BA She'll take this letter & the V5C to the post office tomorrow morning and get them sent off 1st Class, and get a certi
  8. Will an email not suffice? Just thinking with an email, I know they have received it and can prove it, they cant just bin my letter and deny receiving it? I can scan & attach a copy of the letter still. DVLA - have to send off the log book, will do that first thing tomorrow, any idea how long it'll take to get confirmation on that change? (License & tax is already up to date)
  9. Nope - until now she didn't know you had to, and tbh I thought updating the driving licence was enough to inform DVLA of a new address. Either way - surely its the DVLA who gain money there, so that won't help DR+? Can we just update the V5C tomorrow, and completely ignore these letters from DR+? Or do we need to take them seriously?
  10. Thanks Honeybee 1 Date of the infringement 09/12/2019 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Not sure what NTK is.. Presumably date on the letter which is 12/03/2020 3 Date received 16/03/2020 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes 5 Is there any photographic evidence of the event? Not given, maybe if I rang up? 6 Have you appealed? [Y/N?] post up your appeal] No Have you ha
  11. The creditor is Euro Car Parks Ltd. Sorry - went OTT on the scribbling out
  12. Hi all, My girlfriend and I got home this evening to find she had received a lovely letter from a company called Debt Recovery Plus, demanding she pay £170 within 14 days for an unpaid Parking Charge Notice. The date today is 16/03/2020, the parking charge date was apparently 09/12/2019 and the letter is dated from the 12/03/2020. The letter claims to have been chasing her from past addresses, she has updated DVLA recently, but it's very possible that a letter was sent to a previous address. The time of the offence is not given, the day is a Monday in
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