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Ive been with my company for gas and electric for a few years now, on card metters for both. When i joined, i had looked on their website, and they sold both services as coming with no standing charges. Recently, having found out a bit how to read meters properly, i discover that both actually do have standing charges. I have screenshots of the website, which still todaqy claim no standing charges to. Apart from the obvious complaints, is it possible to claim these back? $And how would i go about it?