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  1. We are getting reports of people receiving spam emails to their email addresses whcih they have used to sign up to the CAG. We are checking but it seems that our email database may have been hacked. We are very sorry for any inconvenience this may cause to you. You should always be very careful when opening emails - and especially be careful about clicking links contained in them. We'll report back here as we find out any more.
  2. Hi all, Back in May, I ordered some fabric from an online store (Tissens) in France which never arrived - the tracking info said there was an issue with the address being incomplete. I contacted Tissens' customer support at the beginning of June and they responded saying they would investigate and asked me to confirm my delivery address. I did this and heard nothing back for a further 6 weeks. When I chased it up, they eventually responded to say the shipment had been returned to them, and that if I wanted it shipped out again I would need to pay 14.5EUR. I asked for them to c
  3. I have been received loads of emails that say Amazon orders have been canceled, which is funny as i have not ordered anything from Amazon for ages. Thought it was SPAM, but checked online for reports just in case. http://www.hoax-slayer.net/amazon-canceled-order-spam-emails/
  4. Hi-a company has essentially not paid £300 of mine. I recently sent a final demand letter via tracked post and i can see that it was not sign for at the other end, it is actually being sent back to me. They are also not responding to emails although they were responding before. Can someone please tell me how i would go about suing the company. thanks!
  5. Hi everybody, Does anyone please use Amazon Workmail email services? I use outlook right now with a simple @ hotmail address but I want to use my business name as domain email and so need to purchase an email management provider to do that. I am not a techie person at all and need some help please! I have so far bought my web hosting with 1&1 and my domain name is with hostpapa (who used to be my host for website but I hated working with them so cancelled it.) For that reason I do not wish for my email management to be linked in any way to my hosting providers and have r
  6. I have purchased curtains from a company called Avis Nets in the past, so when I received an email claiming to be from them a couple of days ago, I wasnt too concerned. The email was as follows:- As it didnt appeal to me, I ignored it and just deleted it. But when I received a 2nd email today I contacted Avis nets using the link that I have for their website and using one of their contact forms. The company responded very swiftly - nothing to do with them, advising me as follows.. "MY CUSTOMER DATABASE HAS BEEN COMPROMISED ALONG WITH CUSTOMER DETAILS FROM
  7. Hello, we have a car loan with a company and in the last 12 months we've received two email both containing a lot of attached letters that contain personal information on a significant number of people. They contain name, address, bank details, car reg details and so on. I'm a bit concerned about this as I worry that our details have gone flying around to others! I also feel sorry for the people whose details I'm seeing! I've alerted the company each time and just received an email back saying "sorry about that, just delete", very offhand about this! Is there anything else I should be doi
  8. Action Fraud has received a surge in calls and reports from concerned members of the public who have received debt collection and council tax [problem] emails. Outstanding debt In the past couple of days the Action Fraud contact centre has received thousands of calls and reports from the public who have received this clever spear phishing email below. These have worried recipients because they use detailed personal information such as full name, address and postcode. The emails claim to act on behalf of a legitimate company called Optex (Europe) Ltd and contain a link
  9. Hi, I have just had to delete over 50 emails from CAG but I ticked the option not to get any and nor have I subscribed to anything! Please can someone help/advise me how to stop this? TIA, love Sandy xx
  10. Hello, I'm new to the forums, but if this is in the wrong place then could you let me know and I will re-create the thread. I was living in Australia for 16 years(I was born in the UK and moved to Aus when I was 6). I had a rough time and didn't have a job until I was 20. I never had credit before. I opened a bank account in Australia and got offered a credit card, which I accepted. I then applied for a online course, which was a monthly payment of 60 AUD. Once signed up I had realised this course that this company heavily advertised was a [problem]. It was th
  11. I had a payday loan about 4.5 years ago when I was in a bit of a rut and didnt end up paying it back. The past few months they have bombarded me with emails to pay it back, around 61 emails to be precise - I have emailed them 3 times advising they are no longer to send me emails but they continue to do so and even replied to my email saying they will email for as long as the money is owed. I am sure I read somewhere that if you request a stop to call or any emails they have to by law comply - Is this right? I have even put them on notice that should they continue to send emails
  12. In September 2013 BT negligently deleted 9 years of my emails, the emails contained information and evidence on a project that I had been working on, there were also attachments to emails and details of contacts that were also lost/deleted. I duly complained to BT and followed the requirements set out in their complaints procedure, unfortunately BT did not. Subsequent to which I reported the loss of emails to the Information Commissioner in the hope they would take an interest, the breach of the Data Protection Act as defined on their website seemed to have been satisfi
  13. Used to just get an email when someone replied on a thread I posted on, and then wouldn't get any others unless I visit the thread again, and then someone posts another reply. But now, I am getting emails for every thread update regardless if I have visited it recently or not. Resulting in 8 emails within an hour just on 1 thread. Is this something changed recently?
  14. Hi all. A very good friend of mine has had to resign from his job at the local council department (planning) due to the extreme stress he was put under. He raised this isuue many times with the department running up to his resignation but they did not offer any help at all. My question is if he were to send them an SAR, would this cover internal memos/emails about him? If so, please can someone help tailor one to cover this as I only have a standard SAR letter for bank charges era from years ago. Thank you in advance for any help offered, Buel10
  15. Some banks are falling short when it comes to protecting their customers against online phishing [problem]s, Which? Money has found. In October, the British Bankers’ Association (BBA) issued a reminder that banks will never send emails linking to pages which ask for login details – a trick played by ‘phishing’ fraudsters when trying to obtain sensitive information. But Which? Money has seen genuine emails from Barclays, HSBC, Metro Bank and NatWest which appear to undermine the BBA’s advice – inviting customers to log in to online banking and including a homepage link.
  16. Seems since i dont reply to letters and phone number has changed they have taken to emailing. Apparently i have 3 days to ring them about "my account" ??? With them, which they state i am aware of, or they will continue to email.
  17. Hi and thanks for any who can help. I raised grievance for bullying, and periodic aggressive attacks on me by secretary (relation to owner). last straw was when the owners "secretary" said she was giving my admin work of home office stuff and staff files to senior care assistant. she is studying her NVQ sorry now QCF level 5. my roles are admin and Activities as per my contact. I have had attacks on me since 2011 but was unable to do grievance until now as 1. did not have employee handbook until 2012. 2. because of aggression 3. changed of matrons' who did not want to deal with my concerns
  18. Hi All, I have recently been getting emails from MMF to my works email address, No Phone Calls or Texts and then yesterday I got two letters yesterday from them dated 12th and 15th of this month threatening a doorstep visit. I have read the various threads on here and have no worry's whatsoever that they will turn up on my doorstep. They state they are trying to collect for a PaydayUK loan I had out sometime in 2008 which I never repaid as I lost my job and spent about 6 months on Jobseekers Allowance prior to finding work again. I have checked Noddle and there is no mentio
  19. Hi all, Been a while since I posted, seems you forget so much if your not on here So today I get an alert from Equifax that there is a new account on my credit file, when I go to have a look at this new account I find its Motormile. I had no recollection of ever having anything from these or dealing with them, so I have done a little digging and oh dear I seem to have a bit of a problem on my hands. I had a payday loan with Pounds Till Payday probably over 6 years ago, I reckon it's most likely statute barred but anyway, Motormile have been emailing my old email address w
  20. Hello, just wondering if anyone can answer this for me? I have decided to create a new email address after having my current 1 for almost 3 years and decided to have a change. However, my new email address is: gay_guy1986 (yahoo), do you think my Job Centre advisor will have a problem with this email? if so how? I thought in the work place, its equal opportunities? what if he states, I need to change it because an employer might be homophobic and might not want to employ me, could this be the reason why he might have a problem with it? if an employer don't want to employ me b
  21. I have received several phishing emails recently that are supposed to have been from my banks credit card people. I have never given them my email address and I don't have an online account with them. You can spot them often because they don't actually mention your name in the emails at all, but you should not touch them even if they do. Banks/credit card companies generally don't send emails asking for information. The point of this post is to make people aware of such phishing emails and that they should never open the emails or reply to them. If you open the emails attachm
  22. I have received several phishing emails recently that are supposed to have been from my banks credit card people. I have never given them my email address and I don't have an online account with them. You can spot them often because they don't actually mention your name in the emails at all, but you should not touch them even if they do. Banks/credit card companies generally don't send emails asking for information. The point of this post is to make people aware of such phishing emails and that they should never open the emails or reply to them. If you open the emails attachments you
  23. Hi all, apologies if I'm in the wrong place. I'll try and make this as short as possible. I have an account with Ace Catalogue, and at the moment I'm paying the minimum each month which is £40.00 but my wages have been reduced at work so I'm unable to pay £40.00 a month. I contacted ace as soon as possible so we could sort out some sort of reduced payment plan. At first I received an email off them quite quickly, I explained my situation and they replied with "yes sure we can do a reduced payment plan, how much would you like to pay a month?" So I sent an email back stating how much I could pa
  24. I knew getting my paperwork sorted by reading that post by Sarnie was pushing me in the right direction and I still feel empowered. This morning have had a lovely letter from Midas entitled LITIGATION WARNING, and i DIDN'T burst into tears ! I haven't got a scanner so will have to type it in. Dear new-me re LLoyds TSB Bnk PLC Balance £3000+ Litigation Warning We are part of the Moorcroft Group and are aware that you have failed to reach a repayment agreement with Moorcroft Debt Recovery Ltd concerning the above account. We are now reviewi
  25. Hi all I have had several emails from MMile, and have responded to all, yet they have failed to respond to my emails. It has now got to the point where they have sent an email, saying next action will be county court. However obviously I have saved all emails I have sent them responding to their emails, as proof I have responded, when they have claimed I havent. I have emailed the directors (or so called) from google who have also failed to respond. Any suggestions?
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