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  1. We are getting reports of people receiving spam emails to their email addresses whcih they have used to sign up to the CAG. We are checking but it seems that our email database may have been hacked. We are very sorry for any inconvenience this may cause to you. You should always be very careful when opening emails - and especially be careful about clicking links contained in them. We'll report back here as we find out any more.
  2. I'm trying to update my email address so I get notifications in the right place. When I try to do this, I get a notification that my new email address is already in use. I don't remember setting up a new account, but I suppose I must have done so at some point! How best to solve this problem? I would like to be able to get notifications about current threads at my current email address but this address appears to be linked to a different account. Can I close that account to free up that email address and then change the addresses on my active account or is there a better / simpler
  3. I'm changing my email address and want to amend the address that CAG have (the address you use to send me notifications when someone responds on a thread I've posted on). I must be having a bad day because I can't find the setting anywhere for changing my details! How do I do it?
  4. Wheres my Murdock sky takeover thread gone? Murdock controls this site does he? Explains the policies and practices here.
  5. I have been a member on here for 11 years give or take a month or two. When i joined i worked for minimum wage at a bacon factory in Blackpool, it was an ok job, i enjoyed it, but the money was very poor, i was in debt, paying the bank in late payment fees every week, switching banks due to owing money etc, Constantly playing catchup with car finance. which was £50 a week!! i was in a right ole pickle, i had 3 kids a wife and a dog, lived in a rented home. only benefits we claimed was Child benefit and WTC In 2006 i heard about the bank charge reclaiming that was go
  6. The first newsletter for 2017 will be posted here tomorrow. It is currently being sent to those who subscribe via email. Unfortunately, there is an error in one of the articles. New Car Tax Rules from April 2017 1st April 2014 will see changes to Vehicle Excise Duty. This will be based on the Vehicles emissions and list price. There is a 3 tier band with zero emission vehicles exempt from VED. This should read 1st April 2017 will see changes to Vehicle Excise Duty.
  7. Just a thought. When you look at the new threads on CAG everyday, these appear to be the top 3 topics 1) Parking penalties 2) Court claims from DCA's 3) General debt issues In regard to parking penalties, these seem to dominate the new threads everyday and this is probably of no surprise. I just wondered whether it might be useful for CAG to have a monthly top 3 issues raised list. There could then be a focus on these. Perhaps a discussion thread started about how CAG could help e.g. Proactive guide for drivers/car owners to avoid these penalties, what evidence peop
  8. Hi - I signed up for @consumeractiongroup.co.uk webmail a couple of days ago but every time I go to log in I get an incorrect username/password error. I didn't get an email with POP3 details either if that helps? Thanks...
  9. CAG Newsletter - October 2010 01 -October 2010 Newsletter.pdf CAG Newsletter - November 2010 02 - November 2010 Newsletter.pdf CAG Newsletter - December 2010 03 - December 2010 Newsletter.pdf
  10. The Consumer Action Group Guide to Payday Loan Reclaims & Irresponsible Lending. Latest guide includes info on dealing with CMC (Claim Management Companies) & When a company falls into Insolvency / Administration. This was updated in Sept 2018 PDL_Claim_Guide.pdf
  11. Hi, How do I subscribe to CAG newsletter? I cannot find any link or page anywhere and this: http : / / www . consumeractiongroup . co . uk / newsletter . php doesn't seem to be working. I got an activation letter with a link that appears to be broken - no id: http : / / www . consumeractiongroup . co . uk / newsverify . php?id= (spaces added by me) Thanks
  12. Hi All, Received so much help and support way back in 2005-2008 which turned my life around. Unfortunately a DCA (CABOT) has re-surfaced issuing a CCJ Claim chasing what I believe to be a Statute Barred debt for Vanquis they have bought. I will post all details in the relevant place and look forward to your much appreciated assistance. Regards
  13. Have CAG gone up market with their adverts ? I was getting adverts for dating sites with pictures of beautiful Russian and Chinese ladies. Now i am seeing adverts on Pensions with a picture of Tracy Solomon, sensible expensive jumpers and Volvo cars. Not complaining, just missing those pictures of those nice young Russian ladies !
  14. Tawnyowl here with how to completely mess your car insurance up.Through rushing,not checking,many things. Now when i write a story when completely stressed out with a situation i mix a lighter look at things,helps me cope somehow.Knocking on a bit now so things prey on my mind.Especially after reading many stories over many years in the CAG So i hope before you read this you can understand that.I expect some stick,fair enough i can take that. I might even make a couple of mistakes but over time things usually become clear. Writing this at 1 in the morning so it is bothering me sligh
  15. hi, first post so please bear with me. I asked Restons for a CCA a few years ago and sent £1 postal order. They returned it saying that I had to request this from HFC. I did nothing about this, but recently sent another CCA request to Restons. They replied saying " our client is not obliged to provide the requested documentation without the appropriate application and fees made payable to our client" They then go on to say it refers to an HFC loan taken out in or around 2016 and was referred to Restons in 2008. Is the 2016 a typo error? They have enclosed a questionnair
  16. Hi everyone, I am fairly new to the forums and still trying my best not to make any mistakes or post in the wrong place, apologies to anyonw if I have. I have posted a new thread and received a reply and was asked to repost just the facts, I hope I haven't posted it in the wrong place as I haven't heard back since. Is there a way of updating a post?
  17. A thought occcured to me after reading CAG thread, where there appears to be a 'penalty notice' for just about everything. Could CAG come up with their own 'penalty notice' template, where it could be sent to companies or government agencies, where people have suffered hassle, bad service or just stupidity. It would be slightly tongue in cheek, where a company is named and shamed for their bad customer service or the stupid way they have acted. There could be a different tempate for different consumer issues. We could have a league table of penalty notices issued against co
  18. There has been a banner, advertised on cag stating that I am the 1,000,000 visitor amd I could win a mini, however no clue as to who put it there. Any ideas ?
  19. Someone has emailed the following complaint to CAG admin - the following message is exactly as received. No contact details for a response were included. E Credit Plus Ltd 2 Minton Place Victoria Road Bicester Oxfordshire OX26 6QB This Company are HARRASING me with numerous SPAM TEXTS for Yes Card yescardaccept.co.uk~ |THEY ARE A BUNCH A FRADIUSTERS AND NEED TO BE STOPPED!!! I have reported the number from which the text's are sent from to the ICO but no action has been taken. I am sick of it!
  20. We received an email yesterday in respect of this company. The person provided his name, but no return email address in order for us to respond. If you see this message, please do register on CAG - it is Free and update this thread.
  21. Just a quick hi, I've loitered on this site for far too long so thought it was time to join up, take part and hopefully get some great advice on my "situation" which I'm going to post about in the relevant section Hope to be an active member on here and share some of my past experiences!
  22. I just added a post about a couple from Scun thorpe and notice that automod changed the name, as follows. Scunthorpe Quite funny really !
  23. Hi All Just a quick hello, I've been a lurker on here for the past few weeks. Like many I am seeking some consumer advice and thought it was about time I signed up. So much information here, its hard to know where to begin! Thanks Dal
  24. fkofilee

    Thank You CAG

    Guys Its with a great pleasure that I want to say thank you for the help in the last 3 and a bit years helping me with all my financial issues and getting to the bottom of a very stressful time! As some may know , a while ago i posted a thread on Natwest (Their Service), The Fraud issues from 2012 for Security Clearance and how my credit history had been destroyed, stopping any chance of me even getting a bank account with a contactless card etc Well Id like to formally announce that I approached Nationwide last week because of the poor service Natwest were giving me after bei
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