Hi, my friend took NE to London to apply French visa for January trip. The bus arrived in London one and a half hour late because of the driver went to wrong direction (which is unbelievable!) She missed the time slot for French visa, and it is unlikely to apply visa anytime before January. (She has bought tickets and booked hotel already) I searched NE website regards of compensation, but there is not much information. She allowed one hour between coach arrival time and visa. Could she claim the foreseeable loss?

Dear All, I’m looking for some advice please. Some time ago I had a road traffic accident. When cycling a car cut me off. I didn’t have a chance to break and hit the car, went through my handle bars and hit the ground. The driver drove off from the accident scene but the registration plates were known to the Police because one of the witnesses took photo of that car. I had many injuries and was taken to hospital. After sometime Police sent me a letter and informed me that ..."the driver of the other vehicle registration number XXXXXXX was unable to be traced"... and that I can submit a claim to MIB. I have checked DVLA records and the registration plates numbers are registered in the database and the make and color of the car matches the one that cut me off. I don't know why Police having registration plates numbers informed me that the driver is untraceable. This is a mystery to me. 1. Do you think it’s possible to handle untraced driver/personal injury MIB claim yourself or a solicitor is required ? 2. What kind of challenges will I have to face if I’ll go at it myself ? 3. Is it possible that I could receive less compensation if I go at it myself ? Many thanks for any help.

Hi Firstly thanks in advance for help, had some very bad news yesterday and just looking for any advice In early 2018 I was driving a company vehicle and was doing 36 in a 30 zone. The prosecution notice when to the employers as the owners of the vehicle asking them to name the driver. They named me but I left the company around this time. I got a letter asking me to name the driver/if I were the driver. I have to confess I didn't respond. No doubt I have been stupid but this time coincidended with me leaving my family home and having some health issues. I later moved back into the property Because of health and money issues, I do admit I didn't respond to a couple of letters. I guess I just didn't want to face the truth and accept a fine. I got a letter yesterday saying I got taken to court last Thursday. I did not get any letter about going to court. I have been given an £800 fine and banned for 6 months. This seems incredibly harsh as I didn't have any points on my license. I accept the fine although it won't be easy to pay but the ban seems very harsh and makes life fairly difficult for me. Cheers again for any advice received, just wondered if I could appeal/defend in anyway

Just got a NIP in the post recently, 39 in a 30 zone. What's the likelihood of of avoiding 3 pts and being offered the speed awareness course? I'm clean, no points ever, in 30 years driving history. It was from Thames Valley Police in case that has a bearing. Lastly, I'm not sure if it was me or the missus at that time? We share a car and i'm 70% it was me but can't be 100% sure. Under the circumstances, I'm going to supply my details and take the punishment. Anything wrong with this approach? thanks

Hello! A Parking Charge Notice has been issued for a car at a time when I was driving. The PCN has been issued to the car owner, and I've asked them to pass on my details. Do we need to do anything else immediately ie. withing 28 days of the date the PCN was issued to the owner? Or will a new PCN be issued to me as the driver? And another little question: the PCN says "If you were not the driver of the vehicle and you wish to provide the drivers details... please follow the instructions overleaf". But overleaf, the only instructions relate to contesting or challenging the charge. Providing the drivers details isn't really contesting, is it? Is it important? Sorry if these issues have already been adressed elsewhere, I couldn't find any threads about PCNs where the owner wasn't driving. For information: PCN issued by Smart Parking Ltd Date of contravention 14/09/2018 PCN date 11/10/2018 Parking Fee 2.pdf

Hi all, Yesterday I had my classic car transported to a new storage location via an agent on Shiply and the driver damaged the car twice - once during loading and again when unloading. The first instance is a little complicated: I had forgot to tighten the anti-roll bar bolts and it had dropped down, rattling on the loading ramp. However, rather than check what the problem was, the driver heaved the car back off the ramp with such force that it inverted the ARB and crushed the chassis rails underneath. I had gone to get cash while this happened and only returned in time to see him hauling the car off the ramps. The second instance was when unloading at the other end: the driver rolled the car off the ramps and then pushed it with his backside / hip and dented the tailgate - this happened right in front of me. I didn't notice he had dented it until after he'd hurriedly left and I moved the car into the barn, so didn't get to confront him directly. I wasn't going to make any kind of fuss about the initial damage, as it was a combination of our errors that lead to it, but the dented bodywork is just unacceptable. I messaged him when I got back last night: Hi Tony, I have two big dents in the tailgate of my car from where you pushed it off the bottom of the ramp. The damage to the chassis rails I was willing to take on the chin as it was a combination of our errors that caused it, but I'm really unhappy about the bodywork damage. How do we go about making an insurance claim to cover the tailgate damage? Which seemed kind of OK to me.. I was furious but tried to be civil. His response came in three messages: 20:18 - Really, you didn't bolt the anti roll bar linkage on the car, any damage of any was caused by you not putting things back together properly. Your car damaged my truck. So please don't try this crap on with me 20:20 - What a [problem] artist 20:27 - I have just checked the cctv on my truck, there's no damage I can see done when loading or unloading your car, plus your car was covered up. I will gladly see you in court for making false insurance claims. The first two are nonsense, as I'd told him I wasn't trying to place blame on him for the damaged chassis, as the ARB should have been secured. The third is what I'd like help with, because he's claiming to have CCTV footage. I haven't yet responded, so am hoping for some advice on how to proceed first. The car was covered, but the area of tailgate he damaged was exposed, so if he does have CCTV it should show everything. I'm unsure whether I should ask for his CCTV footage, because (if it even exists) he may very well delete it. The guy clearly goes from 0-100 quickly and I don't want to ruin my chances of making a claim for the damaged bodywork by his rash decisions. Can anyone please advise how to proceed from here? His service was fully insured up to 30k according to Shiply.

Hi everyone, I need some advice on behalf of a friend. He started working as a self-employed DPD franchise driver last year. It means you get the title as self-employed but essentially you drive their van, you wear their uniform, they tell you what hours to work & theres little say on your part in this. During the course of his working day, he got into an accident. The insurance companies stated that they could find nobody to be at fault for the collision and any damages were paid for. I believe the other guy who was involved in the crash had quite a high excess and as such is looking to claim this back - by taking DPD to court. This is where things get complicated. The claimant wants to sue DPD to recover costs. As such, the case is being heard in the claimants local county court because DPD are a business. DPD have told my friend he is to travel some 300 miles to this court and represent himself. My friend has had nothing from any court come through summoning him to court. We believe DPD have all the paperwork. We think DPD is trying to make him go to court on behalf of them to deal with this claim. DPD do have solicitors working on this case - we have yet to establish if they will be present on the court date. My question is, if the case is against DPD the company, does my friend need to go? when essentially he was a self employed franchise worker and not an "actual worker". Has anyone got any advice for a situation like this?

'LET DOWN BY MY COUNTRY' Hero war vet, 50, who was Prince Charles and Diana’s driver left homeless sleeping in bushes and feeding off scraps READ MORE HERE: https://www.thesun.co.uk/news/5551197/hero-war-vet-50-who-was-prince-charles-and-dianas-driver-left-homeless-sleeping-in-bushes-and-feeding-off-scraps/

Aplogies as an absolute newbie here, however I was asked to create a new thread. There is another recent thread (I can't post links, maybe someone else could as seems daft to recreate a whole heap of stuff). I am in the identical situation at the same location I have just received an identical letter from UKCPS, all details completely as the above mentioned thread (same paperwork). My wife was driving my car that day, obviously she didn't spot any signage etc. 28 minutes over a 4hr limit..... Disgusted that companies can request such 'fees', she is disabled (was parked in disabled bay, with badge on show) which has left me even more disgraced at these cowboys operate, with no extra time for disabled people.... Question is approach them & ask for 'understanding'? Dismiss? etc etc

Hi hope someone can help me here please.....I was a self employed courier driver for a local company in May 2017. I worked 7 full days for the company and i got an invoice for 4 days work which i should have been paid on 15th June but because i left on the 8th day with 8 parcels left and they had to pick their van up from my premises they have refused to pay me for any days work that i did prior. And ive looked through contract and it does not state anything at all on that. Could i send a LBA to the company requesting full 7 days payment what they owe and can i charge interest????If so where can i find a LBA template please or what steps do i take.... Thank you.

Hello folks, Apologies in advance if this is the wrong sub forum for this. Please move if it's in the wrong place. This evening I hired an Uber after seeing a film in a local Cinema. The App advised me a driver was 20 minutes away, which was plenty of time to grab a takeaway to eat when I got home. The driver accepted the job and knowing the takeaway takes 9 minutes to process my order thought it would work out perfectly. 20 minutes came and went and then I had a phone call from the driver telling me he was not willing to do the job as he wanted to go back to the city he was based and was "not prepared to do the job if he had to drive 10 minutes in the opposite direction for a 7.00 Fare" Whilst I can understand the business sense in that having run my own IT Business in the past, I was left at a loss as to why he took the job to begin with and then choose to wait 20 minutes until telling me he wasn't prepared to do it. If he didn't want to do the job he should not have taken it to begin with OR told me straight away! On the phone the driver was incredibly rude and I did try and say he made an commitment and he needed to honor the journey. just like if I buy a train ticket, the rail company must get me to the destination on said ticket. However the driver was having absolutely none of it and hung up without an apology. After much frustration with the App an Uber appeared from nearby and collected me but this was some 40 minutes later and by which time my food was completely cold. As I did not have a plastic knife and folk I couldn't eat my food while waiting. Needless to say I am disappointed with having to wait nearly an hour for a 2 mile journey, and getting a cold meal and wish to make a complaint so the driver is educated not to take jobs he's not prepared to do. I also would like my account set so I don't get that driver again. However I'm struggling to find where to start with a complaint as Uber's complaints procedure seems very unclear to me. I've found a place to "Report a Serious Incident" however I wouldn't deem my issue to be serious compared to an accident in their vehicles or worse... Ideally I'd like a refund for the journey and compensation for my cold meal which amounts to 5.89 and 8.95 retrospectively. Do you think this is reasonable and where do you advise I should start please? I want to be clear I'm not after masses of compensation. However as someone who cannot drive due to disability, It is extremely frustrating to have to rely on services such as Uber or local Taxi companies who are not prepared to honor their commitments. Could anyone advise me what they think would be reasonable, give then above situation and circumstances? Thanks, Shark

Hi guys and gals. Sorry to post a new thread but I am extremely confused about the Gladstones Letter of claim. Let me explain. My husband is the registered keeper of the vehicle and I am the main driver. We have just received a Letter before claim from Gladstones, however this is the first I have heard of this PCN. On the day in question i know I was the driver because I found a wallet and handed it in to LLOYDSTSB bank as that's where the cards were from inside it. This is probably the reason i got a ticket as i am aware i was slightly late back but not by much. When I returned to my car I had no notice of charge on it. I have rung Gladstones to tell them to direct the claim to me instead of my husband and they refused to speak to me and asked him to email them. He is doing this shortly so that i can try resolve the issue. I am concerned as to what to do now. I don't want a CCJ on my file. what should I do from here.

The rear of our car was flashed doing 35mph in a 30mph zone by a parked up mobile van, there is only one photograph from the police as we requested photographic evidence, but it is impossible to tell who was driving at the time as there is only a small part of the top of the drivers head visible, we have no clue as to who was driving, what do we do now? Any advice would be great guys thanks

Of course they did, that is how they operate, see one person use it twice in the same day and they ditch the first leave and the second arrival. It's done purposely to rip-off motorist and make illegal fat profits. http://www.msn.com/en-gb/money/news/grandad-fined-for-staying-too-long-at-mcdonalds-despite-spending-less-than-30-minutes-there/ar-AAihXWy

I'm doing a online quote for renewal insurance does third party hit driver mean I got hit by a third party driver

This doesn't relate to a specific case, but may be helpful to the many people defending claims in court. If POFA is not followed to the letter, the only party that can be the lawful defendant is the Driver. While I understand the need to refer to the Registered Keeper in the third person in all communication with the PPC and their lawyer of choice, so you don't negate the protection you have under POFA, how far are you permitted to go in court to deny that you WERE the driver? There was a case on here just last week where a judge required the defendant to state whether he/she was the driver or not. If you say not, but you know that you were (or there is a strong likelihood that you were), are you committing perjury? How do you get around this (as civil cases need only to be proven on the balance of probabilities)?

I have an insurance issue I haven't been able to resolve to date. The incident occurred just over 3 years ago. My vehicle was sideswiped in England by a Turkish driver / Turkish registered HGV. My vehicle was being driven by a US resident named driver on my policy. At the time the incident was reported to my Irish insurer for information only and an attempt to pursue losses set in motion using my ULR (uninsured loss recovery) insurance. Liability has not been settled. The only offer so far from the TP's UK handling agents is a 50/50. On the other hand, to date, no counter claim has been presented to my insurers. The claim has no personal injury element. The claim amounts to vehicle damage and consequential losses (car hire, taxis, accommodation), total estimate c. £5k Panel solicitor says to move this claim forward it needs court proceedings issued. Ultimate outcome could be anything (0/100, 100/0, 50/50), or TP may fold beforehand on the prospect. My ULR insurer doesn't want to pay for this avenue and suggest taking the 50/50. Panel solicitor says if ULR aren't paying, to take the 50/50. Now my feeling is that this ULR insurance is a waste of time: If the case is easy, then they'll do it. If it's hard, they don't want to know. I've handled two easy cases myself recently, so what is the point this insurance? I don't want to take 50/50 for three reasons: 1) It's not my/my named driver's fault 2) NCD would be affected and steps back 2 years 3) TP has not put in a counter-claim. In short, I think it would leave me more out of pocket than I already am. Doing nothing doesn't appear to be an option, as despite being zero, a claim is still open on my insurance which is affecting my ability to shop around. My NCD however is presently unaffected. What's the best way to conclude this issue? I would like to be put back in a pre-accident position, but accept this might not be possible or practical.

Landowner defending their agent because it's all about the money.... http://www.dailymail.co.uk/news/article-3284772/Driver-gets-100-fine-stopped-double-yellow-lines-just-23-seconds-ask-directions.html

Hi. I am very new to all this so I hope I manage the posting process properly. Apologies if not. I couldn't find a thread that followed my variation of this matter so again, apologies if I'm asking Q's that have already been answered. The story thus far: A young relative of mine has use of a car that I am registered keeper of. He picked up a UKPC ticket on 23 June 2015 in a retail park in Leeds, their contention being 'Vehicle owner/driver left the site'. I have so far received 3 letters: 23 July 05-Initial notice to keeper. £100 (up from £65) 7 Aug 05-Final reminder. £100 25 Aug-Debt Recovery Plus. £160 I am expecting more as I'm afraid due to holiday, work & a bit of a 'head in the sand' approach, I have ignored them all. I have checked the available photographic evidence on the UKPC website and can see several pictures of the car with the ticket stuck to windscreen and of the info sign but none that show the ' Vehicle owner/driver left the site'. There is also no mention of CCTV evidence on the letters or that I can see on the website. Should I engage with this process and ask to see their proof, wait for the court summons or carrying on ignoring them? Any advice/experience would gratefully received. Thank you in advance for your time and expertise.

In January of this year, I was hit by another car that drove between two lanes of traffic to overtake me from the left. The car pulled out in from to me, lifting my car off the ground and damaging the front side panel and bumper. In doing so they damaged all of the side of their car. Their damage to their car starts at the top higher up and then drops down. There were no witnesses to the accident , but there are photographs of the damage, which I believe support my case. The other driver has claimed that I overtook them from the right, in doing so that I mounted a raised diver between separating me from traffic coming from the opposite direction. I do not think that the evidence supports this. However Aviva are now saying that the want to settle this as a no fault claim, unless I can provide a witness of CCTV evidence, which I can't. Worse still, the are implying that may settle the claim in favour of the other driver, unless I accept this. I have indicated that I am not willing to and would be happy to go to court on the matter. Any advice please ?

Really need some advice here....I'll try to keep this as short as possible. Friday (8/4/2016) I parked on a public road near a dog park. I'm in the park and next thing I know I see someone clamping my car. After speaking to the enforcement agent (he worked for Marston Holdings) he told me that there was a warrant out for an outstanding debt which I had not paid. He looked it up and apparently someone driving my car had committed an offence on the 21st September 2015, I had been contacted to provide the driver details and had not responded so the case went to court and I was charged with failure to provide driver details to the court (HMCTS London NW). He showed me all of this on an iPad but could not tell me what the original offence was. He then said it was late (it was around 4pm on a Friday) and the office would be closed so I would have to wait until Monday to find out what the original infraction was. The unusual thing however was that on the enforcement details/warrant they had my father's information (we have the same name but it was his DOB and NI number) and he passed away in 2012! The other problem was that I moved house in 2013 and did not tell DVLA hence why I didn't see any of the letters I assume they sent to me at my old address. the overall fee was at £1400 (£961 was the original debt, £235 enforcement stage, £75 compliance stage and another £110 for the tow truck). I waited until the last minute to see if this was all legit but the tow truck came and I ended up paying the full amount I'm not sure exactly how to proceed.... I am thinking to contact Marston Holdings and ask to be sent a copy of the warrant, find out what my initial offence was and ask to see evidence of that and proceed from there. Has anyone been in a similar situation or know what I should do here? can I get my money back? Any help/replies are kindly appreciated.

INSURANE COMPANY Refusing to provide any details of a claimant on my policy Refusing to provide the same to police obstructing an investigation Refusing to provide the same to allow customer to obtain quotes from other insurers Increasing a premium by 30% when renewal notice states the driver has passed their driving test but they list them as a Provisional Licence in error. My daughter needs urgent advice, she was involved in a very minor accident 10 months ago, a driver was indicating to turn right on a very wide main road, and traffic was flowing on the inside, just as she approached without any warning he swerved to the left blocking her path, she assumed he had changed his mind and was going to park on the left so she changed course at the last moment to pass him on the outside, keeping to her side of the road, however, what he was doing was attempting a complete u-turn causing my daughter to hit him, it was unavoidable, no indication and short notice. The man was quiet intimidating, my daughter has never been in an accident before so was very shocked and upset, he demanded she sign a piece of paper admitting liability saying the damage was £1000, she refused but gave him her full details, she phoned her mother who was close by, she arrived and the other driver left swiftly without providing any details at all, we didn’t even have his registration in all the confusion. My daughter reported the accident to her insurers straight away but due to shock and being upset she did not give a complete accurate account, she said she was not sure who was at fault as she has never been in an accident before, just he pulled across her path, he then said he indicated left and she just said yes, when in fact she meant right. My daughter reported the accident to the police and they advised the other driver had already committed an offence by not providing his details at the scene, they said should he make a claim your insurer will have his details so can you pass them to police to be investigated, they said if he was driving illegally it would be a win situation for her. We heard no more from my insurer for some time, then a letter saying on the evidence they have they will have to admit liability unless any further evidence comes within 14 days. I sent several URGENT emails to the insurer asking then NOT to settle that the police wanted to investigate him and can we have all the details, all emails to several department were ignored, I tried phoning being on hold for 27 minutes until my battery went dead. I sent another email setting all this out, it was then taken up as a complaint of poor service and we were given £40. I managed to get them on the telephone and they said they had to admit 3rd party liability, they said it had nothing to do with the police and they were not allowed to provide and details to me or the police due to the Data Protection Act, I passed this information to the police, we heard no more from anyone and assumed the claim had been withdrawn. My daughter has now received her Insurance Renewal Notice and has lost her 2 years NCB, costing her several hundred pounds more, she paid for her own repairs to avoid losing her NCB, she noticed there were some errors on it, it said Provisional Licence, under it stated date passed driving test which was wrong it was 6 month earlier. I advised my daughter I would make a formal complaint on her behalf to the insurers; however, she would need to phone them to make sure she has insurance in the meantime and point out the errors in case it reduced the premium, I advised not to go into the complaint as they would not be in a position to resolve it. My daughter phoned them today, said she wanted to pay on instalments instead of yearly, and pointed out she had passed her driving test 6 months prior to the date stated and made it clear she had a full driving licence for over 2 years, so not provisional, they said they would need to recalculate the premium and it came out £300 more, my daughter said that was crazy you are already insuring me as driving with a full licence so what’s the difference now, and I have lost my NCB due to them not investigating her accident, she asked for details of the claim, my daughter said we had already drafted a formal complaint so best deal with it that way. The insurer insisted she wanted to look into the problem, however, we went around in circles and she only repeated what had been said before regarding the DPA; I took over the call and asked how is my daughter able to get a quote from another insurer if you are refusing to provide any details of her claim? All she kept saying was I know where you are coming from, and I can look into it for you, I said you cant if you wont release the details, I said we were getting no where and wanted to end the call. Within minutes she was back on the phone to me saying she had spoke to claims and they have said its NOT settled yet (some 10 months on) and it may be joint liability, I asked why it had taken so long and why have we not been informed, she said something about emails were not coming to us, I said you have 2 email address for us and a postal address, its unacceptable, the lady was insistent I speak with claims now as they might have the answers, when I said ok, she said but they will only talk to your daughter not you. They would know from the very first call (recorded) after the accident they could run circles around my daughter and put words in her mouth, I said NO, please ask claims to put everything in writing and we will respond after seeking advice, she refused to do this and virtually begged me to let my daughter to talk to the claims department, I said we must at this stage have it in writing, if it was a simple matter why is it still ongoing after 10 months. My daughter will have no insurance in 2 days. Can an insurance company operate in this fashion; they must owe their customers a duty of care, and allow them to get quotes from other companies. Any advice will be greatly appreciated Bernie

Hi All Atm I am currently on this ESA and as always you get called in from time to time for an assessment and they decide if your fit or not... even if your still in a certain degree of pain... So I am working on a back up plan if the DWP decides " I'm fit for work " Can anyone offer me some advice of becoming self employed as a HGV driver for a living... What is the process for setting up... Ive been reading up about registering the company with companies house, then HMRC for Tax & VAT or simply get a local accountant to do all of this for a fee..... Primary registrar with a number of agencies and hopefully they will offer me work as and when, but what my main concerns is being a father with 2 kids and rent to, bills etc etc is the lack of income in the first few months...

http://www.express.co.uk/news/uk/630389/Worst-parking-car-space-Range-Rover-driver?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+daily-express-uk-news+%28Daily+Express+%3A%3A+UK+Feed%29 The PPC managing the car park some how failed to prevent this inconsiderate parking with their ANPR cameras... *not my words.

Are UKPC still unable to retrieve driver details from DVLA due to their fraudulent actions?