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  1. Hi, I have recently turned 18 and have tried opening a bank account however I was declined. I was told in the branch to check my credit report at Experian and Equifax. I have been able to check Equifax and have discovered there are 5 defaults from different companies. All these defaults are from quite some time ago and show the wrong date of births. I have disputed these defaults with the Equifax but they have come back and said the companies have said the information is accurate and they cannot change it. The companies that the defaults are from Lowell, Tesco,
  2. I worked for TK Maxx and was sacked due to an incident where a customer had come to my till with a jacket priced £39.99 and I had scanned the item and inputted into the system that the customer paid me when he did not (Honestly don't know, I was in a world of my own). Upon seeing a receipt come out of the register I become even more confused as I start to question why a receipt has come out and whether or not the customer had paid me for the jacket, but given the fact that the receipt had come out (I just take that as a sign that he must have paid me) along with
  3. There was an article in todays paper that sums up what is wrong with charging for hospital parking. A private security guard has been jailed for stealing with others over £200k from the parking machines at Wythenshawe Hospital over a period f just under a year. To pick through whty this is a particularly rotten endictment of what is wrong lets start with his employment, he worked for a subcontractor security firm and he was stealing £30k a month in cash he was handling for the parking co/hospital. He was only caught because a student working part time there dobbed him in. Now that me
  4. Ace and Studio customers who purchased optional accidental damage and theft insurance are entitled to a refund Through our own review we have identified concerns with this insurance, which was sold through the Ace and Studio brands, and have notified the FCA. We concluded, along with the FCA that the insurance did not provide adequate value to customers. Therefore, together with Assurant General Insurance Limited and ANV (which is now part of AmTrust at Lloyd's) who were at various times the underwriters of the insurance, we wish to put customers back in the position that they would have
  5. Ace and Studio customers who purchased optional accidental damage and theft insurance are entitled to a refund Through our own review we have identified concerns with this insurance, which was sold through the Ace and Studio brands, and have notified the FCA. We concluded, along with the FCA that the insurance did not provide adequate value to customers. Therefore, together with Assurant General Insurance Limited and ANV (which is now part of AmTrust at Lloyd's) who were at various times the underwriters of the insurance, we wish to put customers back in the position that they would have
  6. Hi Guys i had a default on my credit report for £455 from shop direct which was opened in 2013 i would have been 17 at the time so there was no way i could even obtain credit. I have sent my passport details in to shop direct for proof and they have taken the default off my account my only problem is now my credit score is 208 which is very poor the only two things i have on my credit report are my phone contract and my credit card. I pay these every month and on time my credit card is paid off as i only had a £200 limit capital one offered to up my limit bu
  7. Hi all, I resigned from my part-time job in Sainsbury's on 4th June 2018 for theft of Nectar points on the till, i.e. crediting my Nectar card with £110 worth of points. I was in absolute bits when I was hauled in and questioned over it because it was only then that it hit me, although at the time of course I knew what I was doing. I was a genuine dickhead for doing what I did because he was a decent manager and I abused his trust. At first the store manager wasn't sympathetic and alluded to the fact that police might be involved. However later on because of the dates (I had be
  8. Hello, as embarrassing as this is too say, I’m in the same position as you. the police weren’t contacted and I didn’t sign anything/take photos that said I consent to my details being shared to the police etc and I wasn’t told they’d get involved. I wanted to know if you’ve gotten an invite from them yet? Also I think I’m gonna pay my fine cause I don’t want the hassle of receiving the letters and having a family member see them; have you received lots of letters?
  9. Hi, I was caught shoplifting in boots today with my partner. He had no involvement in it at all. He was just with me. As we left, the street ranger came after us and told us the security of Boots would like to talk to us. We went back with him, thought there's no point in trying to fight it and admitted to what I did, and gave him the goods I had taken. I've never stolen before. It was a one off. I am on lots of medication for a long term disability, and have (mental health) BPD, which makes me impulsive, and silly sometimes. I told the security guard this,
  10. This seemed like the best forum for this question, mods please move it if it should be somewhere else. Fraudsters obtained access to a friend of mine's online bank accounts and stole a lot of money. They did it by first stealing her mobile phone number. They submitted a fake PAC request to my friend's mobile phone provider and managed to convince them they were her. They then moved my friends mobile number to a different mobile provider, then managed to gain access to the online bank accounts and reset passwords. The bank sent verification codes to my friend's mobile
  11. Hello all, Long time lurker, first time poster. The wisdom and knowledge of this forum has gave me the confidence to ignore all previous calls/threats but this latest letter is something new, that I haven't seen listed before, so feeling a little anxious. ARC have taken over my QQ account after QQ failed to accept my monthly standing order payments and insisted on a DD only (we all know why). I have since moved to another bank and get my wages paid into that new account. The old account still exists. I received this letter this morning. ARC have been phoning me 3-4 times a day b
  12. Hello everyone I hope someone can give me some advice, I am a loss as to what I can do. In February I went to purchase my prescription and do a bit of shopping at a local Sainsbury's supermarket. Whilst at the pharmacy counter I noticed there were some avocados in a clear bag left by the side of the counter. I took this to mean someone had changed their mind and decided not to purchase them. I thought just what I had been looking for. I took the avocados (2) along with the rest of my shopping and proceeded to go to a cashier at the check out who scanned all my items and took paymen
  13. Hello, hopefully i am in the right area to ask the question... A ex-employee had stolen nearly £9k from the company and was arrested and charged. He has pleaded guilty and is awaiting sentencing. He has assets namely a house, and obviously we want the money back. According to the police, they aren't sure how the judge will play it awarding compensation or it will be a case of a small amount over X amount of years - providing he doesn't go to prison that is. He could I think go bankrupt when it all comes on top and we want to get in first. There are no charging
  14. I know it's not clever but I was chosen to have a random check and they found items not scanned so needed a full scan. Went to a till and put my shopping up with obviously extras but left some clothes in a bag. They took a copy if the receipt. I was racked with guilt so 30 mins later went back and paid for clothes. What will happen Now? Will they check cctv as they have my club card and account details? I'm totally fretting that the police will come knocking on my door! I paid for all the items in my bag just worried about the clothes Now! TIA
  15. I am very ashamed, I have been very stupid and don't know what possessed me. I feel sick and scared, can't eat. This is the first time I have ever done any thing like this, it is not me, so I am very ashamed. I'm 50 female and worked part time . Been working there nearly 2 yrs. I was called into an investigation meeting at work ( i work in a large retail chain) and then a few days later a disciplinary meeting. At the first meeting Firstly, I have been accused of buying online from our store with my discount and then returning without making sure the di
  16. Hiya Asking for some advice on behalf of a friend. On Tuesday 23rd May he upgraded (previously with O2, contract expires shortly) and took out a new EE mobile contract which included a new phone (Samsung S8 plus), on Thursday 25th May the phone is delivered. However upon taking receipt of the parcel, signing for it and the courier disappearing he noticed the package had appeared to been re-sealed with sellotape. he proceed to open the package and found the phone box partially ripped, after opening the box the phone was missing however all the accessor
  17. Evening I have recently resigned and am on garden leave I was in commission based sales I copied my sales data to a USB drive and left it in a cupboard at work My employer has said I copied data and is threatening legal action but the info has never left the premises I cannot go into work now to prove it How can it be theft when I have not removed it from work?
  18. Hello Everyone. First time poster in need of some help and advice. I was recently accused of shoplifting in Sainsbury's. Here's the story: an off-duty employee, who just happened to be shopping in the store, incorrectly claimed she saw me trying to steal some items and she reported me to the store security. The security guard (accompanied by several 'burly' male members of staff) asked me to leave and escorted me off the premises. I attempted to remonstrate with them but they weren't interested and feeling completely surprised and intimidated I left. The
  19. Hi, I'm hoping someone can offer me some advice. A few years ago I was the victim of identity theft. I was made aware of this and checked my credit report, someone had applied for several credit cards in my name at a previous address. This had left several defaults on my credit I made contact with these companies through Experian and all these companies confirmed i had been the victim of identity theft and cleared theses defaults from my credit report. I also as advised reported this fraud to the police via action fraud. One of these companies was barclayc
  20. Hello all i was recently called into work and was suspended for false accusation of theft cut a long story short my father in law is a motor trader who has an ebay account he gets my partner his daughter to advertise and sell items on ebay for him my company has got a third party investigation firm in to investigate as my company is in the motor trade also the only link to these items is me being in a relationship with my partner they have hacked my father in laws ebay gone rather in depth despite account being registered at his home address
  21. I met Mr Toussaint Davy ("Mr Davy") whilst in Spitalfields Market, London. Mr Davy was purchasing sugar cane for his business "Jamaicadeli.com", which sells, amongst other things, sugar cane juice. I agreed to assist Mr Davy with selling sugar cane juice at Nottinghill Carnival and thereafter I occasionally assisted Mr Davy with his stand in a local food market As part of his business, Mr Davy supplies sugar cane juicers and advertises the same on his website. Mr Davy suggested I should purchase a sugar cane juicer for my own personal use and I agreed to order a juicer from on
  22. Hi All, I have just received a call from the Police regarding an accusation of the theft some photographs by a previous employer. I worked for this lady for 10yrs and in this time there has been a high turn over of staff due to her behaviour. I finally had enough and left in November of last year and since then she has had several staffing changes (one of which she accused of stealing her money). Last week she sent me an email almost accusing me of the theft of her photographs, which I ignored with no longer working for her and it being quite snotty. Today the police called to advise that she
  23. Hello, I have recently found out that there could be an investigation going on about me, concerning time theft. In total it could be around 2-3 hours. I would like to know beforehand what to expect, and how the procedure should be handled by my employer. I tried googling and nothing really came up. I found an old thread here dealing with a different case of time theft, and it said that anyone accused should first receive a written statement about the charges. Many of my colleagues have been investigated, however, I have not heard of anyone receiving a written
  24. Hello everyone, first timer on this forum and looking for your advice. Sorry it is a bit long and I hope not too complicated. I am also trying to make things clear thinking about a FOS complaint. My wife and I are both EU citizens and moved to the UK in 2012 because I took a job in London. We both held EU driving licenses: I exchanged mine for the full UK one in 2013 as my work commute is by Tube and did not care about gap times during the exchange. My wife, instead, needed to commute to work by car and did not feel like driving around with documents being processed or in the
  25. Vodafone have put a default on my credit report and are causing me undue stress and anxiety due to a phone I had stolen in Barcelona. The thieves stole my phone and within a few hours racked up a bill over £2,000 by ringing premium numbers and putting them on hold to ring the same numbers - over 900 calls were made. It is clear that my phone was used as some sort of organised crime activity and there have been many cases in the press of Vodafone lumping other people with bills like this, only to waive the bill when brought to the attention of the press. I am
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