Asking for some advice on behalf of a friend.
On Tuesday 23rd May he upgraded (previously with O2, contract expires shortly) and took out a new EE mobile contract which included a new phone (Samsung S8 plus), on Thursday 25th May the phone is delivered.
However upon taking receipt of the parcel,
signing for it and the courier disappearing
he noticed the package had appeared to been re-sealed with sellotape.
he proceed to open the package and found the phone box partially ripped,
after opening the box the phone was missing
however all the accessor