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  1. Hi, I would like to ask you more about the PayPal debt. https://www.consumeractiongroup.co.uk/forum/showthread.php?476376-Paypal-Big-negative-balance&p=5155264 Does any of you have any experience? I gambled all money away in 3 casino sessions... . having excellent credit score and mortgage. Now my PayPal is in minus £4k and I have already 3 other loans from my direct bank account and cannot afford to pay this. didn't know they charge from bank transfer where was nothing and few days after transactions got into negative balance... .no idea what to do now.. . Do they put you any negative score on your credit ? What is the process? I cannot have PayPal trying to pull money of my bank when payments arrive as I have other bills to cover... I would really appreciate a response
  2. Please Help and give some advice I have over £7,000£ negative balance on my Paypal account - I can only say its my fault and I have to blame only myself but i want to pay off everything as soon as I can I had a call today from Paypal asking to pay this otherwise they will pass it to Debt collection, they gave me 7 days from today to pay as much as I can but what after ?? Did someone had simillar expeience ? What happenes after 7 days ? I asked to give me 8 weeks to pay it off but she didnt want to lissen Please advise, looks like they dont want any aggrements, I have to add that this debt its not old, week only
  3. Hello newbie here, My Husband & I have been dealing with a Debt Collection Agency SMD Credit Solutions Ltd since April to collect a Debt owed to our Company since November last year. A little background: We were owed £38k and the debt was in dispute by the company who owed us. This was construction industry dispute where we worked for contractor (2) who was working for main contractor (1). Main Contractor (1) refused to pay contractor (2) citing poor workmanship therefore contractor refused to pay us. So it was quite in depth but it was being dragged out and being a small company we needed to get a resolution. SMD cold called us but it just so happened we were in the process of looking for an agency after them phoning us everyday for weeks trying to persuade us to agree for them to take the debt on we agreed. We had lengthy discussions about the whole case and we were upfront about everything before we even agreed for them to take on the debt. We knew it wouldn't be straight forward so wanted someone who knew what they were doing. They wanted to charge £2000 + VAT for a reg fee but we simply couldn't afford that so they dropped it to £1000 + VAT payable in 2 instalments. After we agreed we sent them all documentation regarding the debt including invoices owed, purchase orders we received, emails and a report from the main contractor (1). Needless to say SMD were useless, they never answered or return our phone calls, they never returned or answered my emails. In their initial 'guarantee email' they claimed to keep you updated every step of the way and give you a full refund of the reg fee if they don't at least recover the cost of the reg fee. Eventually after quite a few weeks I was emailed and told that SMD had had to obtain legal advice on our behalf and had to pay out in excess of £3000 in order to do so. After weeks of getting nowhere and no answers SMD finally advised us in mid June to set up a meeting with Contractor 2 and main contractor 1 and thrash out what we could get paid. We advised them that we would look for an alternative agency who was specialised in Construction industry disputes and we would like our reg fee returned to which we received no reply and no refund. We then received the official In Administration letter from contractor (2), and I left a negative review on SMD company facebook page. Nothing defamatory or untrue just stating our disappointing experience and that I would not recommend them. Oh and I hope they don't keep telling people about their 100% success rate which is what they said to us. Today I get an email from them saying that unless I remove the comment they will charge us £10,000 (10 x the reg fee) plus the £4000 costs as per their T&C's. They claim we mispresented the debt by not telling about the report Can they do that? Sorry for the long post
  4. Good afternoon... I have an issue with PayPal . I have been frauded online and I've been left with a 7000 pounds negative balance I can't pay.. story is as follows. .. I met someone on a website called people per hour.. who wanted someone to help them sell items on eBay whilst I'll earn commission... I did this for 2 items and sold them to 2 buyers who then paid me via PayPal.. I then stupidly paid the money into my bank account and transferred it to the actual seller who then decided to go missing and not send the product to the buyer... Leaving me in the lurch.. the 2 buyers were luckily refunded but now PayPal are asking for thier money back.. . And have threatened collection agencies.. . I've informed the police and both eBay and PayPal but to no avail... What do I do here?? It was a genuine mistake by me and iv been defrauded... I'm not paying PayPal one penny... I even have emails to prove my innocence as the original actual seller has contacted me loads via email.. . Will the collections people just send me letters or will they actually turn up??? Will it just go away or is my credit score in jeopardy?? Help.... I am law abiding military man who feels awful I got involved in this stupid [problem]...
  5. Hello all, Long time lurker, first time poster. The wisdom and knowledge of this forum has gave me the confidence to ignore all previous calls/threats but this latest letter is something new, that I haven't seen listed before, so feeling a little anxious. ARC have taken over my QQ account after QQ failed to accept my monthly standing order payments and insisted on a DD only (we all know why). I have since moved to another bank and get my wages paid into that new account. The old account still exists. I received this letter this morning. ARC have been phoning me 3-4 times a day but I have blacklisted all their numbers and it goes straight to voicemail. Any advice welcome. I have not sent the 3 letters, choosing to ignore all correspondence instead. Thankyou Kev
  6. I have a negative balance of £320 but can only afford little payments, I’m hoping to be lucky and not get any letters etc untill jan at least I will have it paid off by then, Hi, I have a negative PayPal balance of £320 (first time) and can only afford one payment each month, I was spending money I didn’t have and now suffering the aftermath, iv read loads of posts about what happens but how long do you actually have before PayPal close account or sell the debt to collection agency’s? Do people actually come to your house or do u just respond to letters and phone calls? I’m sure PayPal must email you first before handing it over to someone else or do they just do it without notifying you? have no idea if I will get letters etc? ’m sure PayPal have to notify you first before sending your debt to agencies? I’m hoping to pay it off before it gets to that point ( hopefully January!) any advice would be good thank you!!
  7. Please help! In May 2004, I took out a single mortgage with Northern Rock a 'Together Mortgage', totaling £112K. Northern Rock incentivised the ‘Together Mortgage’ with the availability to take out secured loans against your property, for buying household items etc. Northern Rock advanced me four secured loans on the property, totaling £21K, which increased the mortgage to £133K in 2006. Due to the collapse and reckless lending of Northern Rock, the property is now in negative equity, with the property being valued at £120K. With this the mortgage/loans were transferred to an organisation called NRAM, then Whistletree. These are the issues I have with NRAM and Whistletree: In 2005, due to moving in with my fiancé we decided to put the property up as a ‘buy to let’, Northern Rock charged an administration fee of £100, for consent to let. When NRAM, then Whistletree took over the mortgage I received letters informing me I had to pay a £750 fee (Annually) for consent to let. This fee is calculated by the balance of the mortgage. NRAM and Whistletree add the £750 fee to the mortgage, consequently increasing the debt. I have asked Whistletree for a breakdown on how they calculate this consent to let fee. They are unable to send any documentation explaining this. My mortgage term is currently 13 years with Whistletree, interest only £506 per month. A repayment plan would be £1,600 per month. With this, I have asked Whistletree if I can extend my mortgage years, so I can start a repayment mortgage instead of being interest only. I was informed that due to the property not being a residential property, this was not an option. The secured loans on the property have a high % rate and two are interest only. With this, I could take out a loan with a better interest rate and start reducing the debt. I asked Whistletree if I could pay all the loans off. I was informed there would be a penalty for doing this, and overpaying the loans would be an option. But overpayments would just cover the costs of the consent to let, so the debt would not be reduced. The property has been on for sale for over 10 years, with cash buyers offering £120K. This would leave me with a shortfall of £15K with fees, but the property is costing over £4K per year to keep, with maintenance, agency fees, insurance, and upkeep. This seems to be the only option I have, due to having no support or guidance from NRAM and Whistletree. I received an offer from a cash buyer who wanted to purchase the property. Whistletree informed me that this sale would take at least 12 weeks to process. The cash buyer wanted a quicker sale. Whistletree were unable to accommodate this and the sale fell through. With Northern Rock collapsing and the mortgage being bought by NRAM and Whistletree. I have had no help or guidance from either company. Because of the high consent to let fee my debt is increasing and I cannot see any way out of this situation. My question is: Can Whistletree legally refuse to extend my mortgage period? Currently employed full time and age 46. Can NRAM and Whistletree charge such a high consent to let fee without any explanation?
  8. Hello. Any advice appreciated please, I have a full paypal account which has been verified and never any issues in 15 years, its backed up with a bank classic account visa(TSB) with no overdraft facility part due to jan 2017 just completed a 3 yr trust deed form 5 completed currently awaiting form 6. Cut to the chase I offer no excuses but my mother taken turn for worse last week : i stupidly gambled online last week. I had gaming casino account for number of years betting mostly small amounts, I honestly cannot explain why or the right details but I suddenly started to wager large sums! I knowingly had £1200 in my classic account (NO overdraft) started to bet large sums out of character which escalated in me asking paypal for more funds which are linked directly through the online gambling UK website, I started to panic having spent the £1200 in my account and just ask paypal to credit me! I had no real grasp of the situation just blind panic and get my money back I asked paypal for 5 further transactions which were £1000 £2000 £1000 £1000 £2000 £400 all of which paypal processed to the gaming website leaving me £6600.42 in negative balance which already had swallowed my £1200 credit linked to bank account. make things clear : my bank account paid paypal £1200 but due to no overdraft : paypal went negative £6600.00 1 week latter they are asking me to fund the account I have no means to pay due low paid and have bills please whats my legal standing. I have no mortgage or own car etc It might be worth adding the payments were obvious to gambling website paid to platinum games
  9. I have just turned 60 and my credit file has this as a negative, is this right?
  10. Hi guys, I really need help here. I applied for a Job through indeed about making quick money from ebay and I fell into it, I was careless as I am a student who is 18. the buyer will email me the items and all about it and I will list it on Ebay, he said that I will get a share of it if everything was fine, OK this is what he said Hello, Thank you for applying for my job. Let me tell you more about it... I need someone who can list my items on eBay. You'll be listing authentic products.… I will provide you photos and details of the items that needs to be advertised. Your job is just to list the ads. I will talk with the interested people. I will pay you when the auction ends. There are 2 possibilities: 1. If the item is sold: YOU'LL RECEIVE £100 + eBay POSTING FEES + 5% OF THE SELLING PRICE 2. If the item doesn't sell: YOU'LL RECEIVE the eBay POSTING FEES ( but, I'm sure that the item will sell ) Maybe you wonder, why I am not selling the products myself ? I wanted to start an eBay account but I read on one of eBay's community pages that sellers with 0 feedback have not the same success as the others sellers with feedback. Also you must have an eBay Seller Account with more than 7 feedback. We are located in Edinburgh, United Kingdom .... You'll receive the payment from buyers into your PayPal account, which is linked to your eBay account, and deduct your payment from there + 5% of the selling price + eBay fees. In this way is clear that you'll get your payment. Your PayPal account must not have any limits (sending, receiving and withdraw). If you have any limits on your PayPal account you must lift them up. You'll earn £400 + per week with just one item...i think that this is fair enough. Also i want to tell you from the beginning that i need serious peoples in my team so when you say something so be it. I look forward in hearing from you soon. Regards, Continuing from this I thought it was good and everything buyers will SEND ME THE MONEY THROUGH PAYPAL AND 3 WEEKS LATER THEY'd DISPUTE A CLAIM SAYING that they have not received the goods, from that moment I was scared I didn't know what was going on, I email the seller which he said he sent the product and everything even the shipping but it was ALL FAKE. When the buyers paid I will take the money out from paypal and send it to him... and since one buyer disputed a good, now I cant get hold of the seller he is disappeared leaving me with negative balance of -£4,000 BECAUSE I HAVE SENT HIM MONEY AND HE RAN AWAY WITH IT I didn't know what to do I was in panic as I am only 18. I reported this to the police that I have been a victim of Fraud and they gave the crime reference number, I emailed paypal about 100 times about what happened to my account and gave them my CRIME reference number they said ITS NOT VALID THE POLICE ARE GOING TO DO NOTHING? I can't pay I dont work I just study, I eve rang them and told them I have been a victim of a fraud and they still did not take it saying that they will get a debt collector if I don't pay, I dont undertand, the fraud team and police are investigating and I cant pay that amount I dont have it and Paypal are so mean and scary the women shouted at me and pushed me to pay and call her BACK which I won't until the investigation is done I don't want to be involved . I dont want to have bad name!! what would happen if the police do nothing? I can't go to prison its not my fault, please SOMEONE HELP ME IM CRYING
  11. here goes i was contacted my an ebay sellers club on facebook just a few weeks before christmas 2014 asking me to sell michael kors bags through my ebay account, i would recieve the money from the customers and i would send it on to the alleged seller, they would pay all my paypalicon fees and ebay fees, im very vunerable and fell for this [problem], i started to send money onto the supplier andd customers didnnt revieve thier items so requested a refund back through paypal (im glad these customers got thier money back) however my paypal account is now in a deficit of £4500 .. this wouuld be the total amount i sent through to the alleged supplier.... the plot thickens.... i contacted the email address that i was sending money onto she said she thought she was recieving money for goods as contacted by the original [problem]mer, the [problem]mer advised her to send the money she had recieved from me to a western union account and the [problem]mer would send the goods out to me.... so now the [problem]mer is no where to be seen ive reported to action fraudicon we have the western union name and the [problem]mer has set up various other facebook pages selling stuff action fraud have passed this onto the met police and said they can help but will reply in 28 days as to what they are gonna do however paypal are now pursuing me for the money even though i have advised of all of the above paypal say i authorised everything on the account and the account is my responsibly and so therefor i need to make a payment.. borrow it, anything to get the account balance down basically i said i do not have the money none of the money has physically passed to me i have a crime ref number from action fraud they said that is no use to them and if i dont pay the amount outstanding it will be referred to a debt collectionicon agency, even though it is being investigated by action fraud/met police and i have to wait 28 days... what do i do where do i stand? i even rang citizen advice and they said they cant pursue it while its being investigated please help me, this is distressing me so much thanks in advance
  12. Hi there I will try and keep a complicated story simple! I saw a car I was interested in the price was 21k. The car was 9 months old and had done less than 3,000 miles I took a reduced part exchange price for my car under pressure from the pushy salesman to get the deal done - (I would never have taken this price normally)this entailed rolling over 5k of negative equity into the new hire purchase agreement 3 months later a warning light comes on Take it to the garage and there is unrecorded accident damage - after much time and stress and reports my claim to have the car rejected is upheld by the finance company The independent report confirmed the car was not fit for purpose not safe to drive and a fire risk - you can imagine how scary it is that I have been driving around in this car with my family including two young children In any event I come to my question - the finance company has asked me to repay the negative equity I have argued that the agreement between them and I does not make reference to any negative equity - it defines the goods as the car and the cash price for the goods is the total amount including the negative equity - given the circumstances I think they should write it off - I would be grateful for any input - thanks in advance
  13. my son use my details to open a paypal account, he linked it to my bank account. last week,he used it to gambling in ladbrokes website, total amount he transferred was over £8000 and bank returned all transaction, i have closed the bank account which was linked to paypal and now the paypal account show a negative balance of 8630£, what should i do if i cant afford it? i have sent email to paypal to ask for a repay plan but they said they dont offer any payment plan, anyone can give me an advice? been insomnia for quite a few days....
  14. Hi Guys, Been reading about the Power of Attorney and bankruptcy. I have read that bankruptcy removes the POA on mortgage, can anyone tell me if the POA goes back after bankruptcy if house is kept. If this is correct then no lender can repossess my property when the house is discharged. Power of Attorney https://www.gov.uk/government/publications/powers-of-attorney-and-registered-land/practice-guide-9-powers-of-attorney-and-registered-land 2.1 General powers under section 10 of the Powers of Attorney Act 1971 2. Types of power of attorney 2.1 General powers under section 10 of the Powers of Attorney Act 1971 The Powers of Attorney Act 1971 provides a short form of general power of attorney that can be used by a sole beneficial owner of land. It operates to give the attorney authority to do anything that the donor can lawfully do by an attorney. However, powers in that form dated before 1 March 2000 are never suitable for dealing with land of which the donor is a joint proprietor. And those dated after 29 February 2000 may only be used by a joint proprietor if the donor has a beneficial interest in the land. The death, bankruptcy or mental incapacity of the donor will automatically revoke the power. The donor may also revoke it at any time. Terms & Conditions on my mortgage company Section 17. Attorney 17.1.4to enforce any right or claim which you have over the property. The Power of Attorney granted by the execution of the deed is therefore now “revoked”.
  15. I have a mortgage shortfall on my credit file..... this has been on my file for approx. 3.5 years and I haven't had the chance to dispute this amount as yet. (I had a buyer that the mortgage company refused to sell to as I would not sign an "acknowledgement" of the "£64k" alleged debt). If they had accepted the buyer, then this debt would have been approx. £18k, but they decided to proceed with the repossession (negative equity/shortfall) and this resulted in this amount of outstanding balance of £64,000 They have written to me a handful of times over the last 3.5 years but no action via the court as yet. As I want to deal with my credit file, would it be wise to instigate communications with them so this amount can be defended & settled via the court?
  16. Hi, I need some serious advice on what to do. Long story short, I did something stupid and accepted a job that used PayPal. What it was is I had to accept money onto my PayPal account, and then withdraw it from my bank account to then send it back via Western Union. Apparently they were into e-currency trading and the website they gave me looked very genuine as it had the Forex logo and the different currency exchanges. Now what happened is that PayPal put that money under review and asked me to send proof. After I did that I still lost and they refunded to the "buyer". I now have a negative balance of £719.48. I can't afford to pay it at once as I am currently unemployed and in benefits. I have been paying into my account bit by bit (paying £20, £10) and now my balance is -679.48. They now call me a lot and I actually called them back and explained my situation. They basically said in a nice way that I need to pay it back fully and asked me to ask family or friends to cover it for me and then pay them back. I can't really do that, and really don't want to. I don't want to go to court as I would not be able to afford it! What do I do? and how long does it take before they send debt collection agency? And how long until they send me to court? BTW, it's almost a month now since the reversal( 9/01/2013) I don't even use PayPal. I only have it because sometimes I need it to pay something online. Other than that, I never use it. Any awesome help would be greatly appreciated, as it stresses me out quite a bit.
  17. Hi. To say I'm fuming is an understatement. On 30th April I bought a speedo from a seller on Ebay. It was a very reasonable price including delivery. 15th April I opened a case as it hadn't arrived. 20th April I got an email from the seller apologising, saying that my order had been missed and would put it out for delivery the next day. It was during this email that he stated that the speedo would be coming from the Czech Republic. This was not made clear in his ad. 28th April I contacted the seller again as I still hadn't received it. On 30th April it turned up. Obviously I left negative feed back to the effect of I just happened to look at my own feedback today and spotted this gem. Compare that with what he told me in the email. Anyone who knows me would know this is not true. I have emailed him demanding removal 'or else' I have taken a screenshot of it. How very dare he!
  18. Hi, everyone, my case started in 2006 when i remortgaged with gmac. I had a well paid job and all was fine. Shortly after this i was made redundant and had to take a much lesser paid job. I also had a secured loan with gmac. I admit i buried my head in the sand trying to keep the family together but i knew that the inevitable would come one day. In nov 2010 i decided to hand back the keys to the property as all my children were up and gone and i knew the time had arrived. While all this was going on,gmac had handed over to paratus. In dec 2011 the house was sold well under the value of the mortgage. At this moment in time i am living between my sisters,daughters and parents houses as i can not afford to rent anywhere. I came to an arrangement with black horse and i am paying £50 per month to clear the secured loan but this is going to take years to clear (i probably wont be here). I sent a letter to capital securities offering £50 per month for 5 years in full and final settlement but they have refused stating that they will accept the offer for 6 months but then want i/ex updates and to increase the amount as time goes on. Again i will be paying the amount for more years than i will be here!!. I am thinking about making myself bankrupt but if anyone can give me some advice of any alternative i would appreciate it. Sorry for the long winded post.
  19. Hi, My PayPal Balance is currently on -£800.00 as of today. This has happened because I was spending using eBay/PayPal when I had funds in my account but when PayPal went to take it (A week and a half later), the funds had already left my Current Account on other things resulting in my Negative Balance. On my PayPal Account, the Address is an old one and so is the Contact Number. However my Name, Bank Details, Card Details are all genuine and currently active. My bank will remain in good standing because if/when PayPal request the £800.00, it will just automatically decline so I am not worried about going massively Over-Drawn. I'm now pretty scared because I'm Unemployed and have no way of paying back this £800.00, after researching and speaking to a few friends the only option we can see is that the PayPal Account is left Inactive. I know there is a very good chance of PayPal passing this onto a Debt Collection Agency but after researching, I've seen a lot of people saying PayPal don't have a leg to stand on so when they get no response from my old address (or visit old address), they will just stop sending letters and close my account. Would this be a good move? I really don't see any other options, I've rang PayPal to see if theres any way to just freeze my account while I secure Full-Time Employment but they rejected this idea. So even if the Debt Collectors managed to find my Current Address, (My Fathers) he would be able to say I am not a Resident There (Which I'm technically not.), he is very clued up and he would have no issues is warding Debt Collectors off. Your thoughts and opinions please? Edit: I should also point out I'm in England as I know Debt Collection Agencies differ.
  20. Hi, I have just successfully completed an IVA and I now want to focus my attention on the secure loan that is attached to my property . This could not be included in the IVA due to the charge on my property. Details: 45k secure loan plus 140k mortgage equals 185k debt. House worth £160k 25k approximate negative equity. I want to be out of debt as quick as possible ie. get rid of the secure loan. I do not see a mortgage as debt as long as I have equity in my property. I would also like a bigger house for me and my family - have 3 kids now and had only 1 when we first moved into the house. I have never been in arrears and I am not struggling with payments. However there is no room for luxuries like a holiday aborad per year etc. I am considering selling up and renting a family members house. Do not at the moment even know if this is an option. I would just like some guidance / thoughts on options that may be open to me.
  21. Hi, if ANYONE could help me I would be so appreciative, thanks! Basically, about 5 Months ago I was selling virtual goods to a person that added me on the internet I sold around £1800 worth and had no problems with my PayPal as I had my Address verified, bank verified etc etc... Around 5 days ago I got a phone call from PayPal saying I have had my money chargedback and I was in a negative balance of -£1711, they asked me to pay on the phone to which I replied I do not have any money at the moment When I logged onto PayPal and check my e-mails supposedly I had not submitted proof within 10 days. But how could I when I didn't know a case was open?! Anyway what I wan't to know or have some help with do I owe them that money and what will happen if I do not pay?! Things you may need to know: - Have proof saying he is happy with the goods on Skype - He said to me can I have a refund my mum's credit card has got stolen (obviously stole his mum's cc) - My address etc is verified on PayPal Any additional information you may need to know, please ask I need help so much, thanks!!
  22. Hi All. I'm wanting to sell my house as I am moving overseas in the next 2 or 3 months but have a few problems with debt and negative equity. I have 3 charges on my property as well as my mortgage. Any offers I will get for my house will not cover the mortgage repayment and these charges as well. What are my options? Will the companies that have charging orders block the sale if they aren't going to receive what they are owed? Are they likely to accept a reduced amount as a full and final settlement offer before I sell?
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