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  1. Good afternoon First of all I thank everyone for any advice you may be able to offer. On the 24th March 2016 at 19:14 I was parked at the rear of some shops on Slough High Street. I visited a Supermarket (one of those shops) and was in there no longer than 20min. On my return I discovered a parking ticket from Parking and Property Management Ltd with the issue reason 'Not displaying a valid permit'. It was dark so I obviously didn't see the sign post which outlined the conditions of parking there. The following day I went away for work and totally forgot about the ticket. Almost 3 months later I have recieved a 'LETTER BEFORE CLAIM' from Gladstones Solicitors. This letter is dated 7th June, was sent 2nd class and I recieved it a week later?? Having done extensive Googling online I read there should have been a NTK before this? I cannot recall having received one of these. I will be trawling through all my post again just to make sure. They are asking for a payment of £150 or they will take legal action? The easy option would be to pay the fine, however the bay I had parked in was for a Carpet Shop, which was way past closing time at the time I got the ticket! Where do I stand with contesting the ticket? Looking forward to the advice and I appreciate it!
  2. I am having to sell my house after my business was destroyed by civil servants who didn't know what they were doing. I have been effectively living on my savings for the past five years. The problem is that I have several charges on my property from about 11 or 12 years ago. When these charges come to court, what amount of the debts will the judge award to the creditors? Some of the creditors are the original lenders (banks) but most are debt purchasing companies who have bought the debtor accounts for pennies on the pound. Does anyone have any ideas about what the standard practice here is? I's be thankful for any advice.
  3. Firstly, I need to say that I live in Scotland, in case this makes any difference to the law involved. I own a flat in a tenement building that I rent out. Common charges are dealt with by a factor who then bills the owners. My bills are sent to my home address for my attention, so it is clear that the factors are aware that I don't live in the premises & have my home address. Some time ago, the factors got in touch with all owners to advise that major work was required on the building & each owner would have to pay around £3900 in advance to have this done. I paid my share as requested. Several months after this, they advised that the work was going ahead, and scaffolding was erected. The contractor then contacted me to advise that they required access to my flat, and the work would entail the complete removal of the bay window at the front, which would then be rebuilt. My tenant, who had one month still to run on her lease, understandably moved out. Three months later, I received a bill from the factor & sent them an email advising that as I was not now receiving rent for this flat & had paid nearly £4000 up front for this work, I was not in a position to pay the bill. I then received a council tax demand. I informed the council that owing to the work being carried out, the flat was uninhabitable, and they asked for proof. I emailed the factor asking for this & they ignored my email, resulting in the council sending debt collectors to my door. Eventually I sent a letter to both detailing the situation with copies of my correspondence etc. the factor finally sent a letter, not to myself but to my mother-in-law's address (she also has a property in this building but hers was not affected by the work), confirming that the work had been completed in September 2016. The council tax bill was duly amended, however there remains a bill to be paid from Sept 2016 to March 2017, and also the factor is now asking for payment of their bill. A total of around £1100 for both. My question is, as the factor knew I was not living in the premises, do I have a case for negligence? I asked several times for information on how the work was progressing & when it would be finished (I have emails as proof) and was only advised eventually in January 2017 that it had been completed in September (although, actually it was not complete even when they advised that it was as although the exterior work had been done, there were no windowsills in my flat and plastering work had still to be done, which I got done myself). Do I have a case to take them to the small claims court for the council tax & their own factoring charges for this period?
  4. Hi guys i really need your help i have a property which i have rented out through agency. Everything was fine until feb this year. I wanted to sell this house so i gave section 21 noticeon 15th Feb to end agrreememnt in May. this is more then enough notice from my side. since then tennents did not pay the rent. also i wanted to take pictures of the house for sale purpose. i gave 1 week notice to tennents that i will be attending the property with professional photograper. tennents did not communicate with me. so as planned i went to the property with letting agent and photographer. While we were taking photos one man entered the property and claims that he lives here with his wife. he had driving licence registered on same address. There was only 2 ladies registered on tennecy agreement. This man stared to be aggrasive and abusive towards us. We have to call police to get him out of the property. yesterday i had a meeting with my tennet(lady) along with letting agent. She clearly not intrested to pay the rent. She wants me to evict her through court. The tennency was for 2 ladies and 2 kids. But looking at the state of property its seems there are more then 6 ppl live there. so... thats the situation i am in. I would much appriciate your help/advise in this matter. Thanks
  5. Hi guys I have received a parking charge of 100 to be paid in 28 days or 60 if paid in 14 days. I received this just after midnight. I believe that this is unfair as I parked there only for a maximum of 15 minutes to drop my wife and 9months old daughter. It was late in the evening and it was dark. The area is known for drug dealings and drug addicts loitering. I didn't wanted to walk there during that late hours with my daughter and wife. I decided to park near by which is a private road just to drop my family and luggage as we were coming back from holiday. This is the only way to get to access to my flat as it is a new development. By the time I come back to move my car I got a ticket. Kindly advice me on the grounds I can appeal. Thanks Sri
  6. I successfully applied for planning permission last year to convert a townhouse garage into habitable space. Whilst often no planning permission is required for this, there are special parameters around parking on my street which meant I needed to apply. The street is a row of about 20 identical (not mirror-image) townhouses in a row. As part of my submission, I engaged an architect to draw up plans, costing around £1k. A neighbour on the street is in the process of selling their house and the prospective owner has just applied for planning permission to do the same work. The planning drawings are identical to mine, other than that the architect's details have been hidden with some different text - it looks like that was done with a white box in powerpoint or paint. This is essentially theft of intellectual property although I feel it may be hard to prove. Do I have any leg to stand on to seek compensation? Thanks for your help!
  7. We bought a property in July 2015, which we then sold in July 2016. It was refurbished in November and December and was empty the rest of the time. A new meter was installed in March. This was because the previous meter was a pre-pay meter, and we wanted to change this to a normal meter just in case there were any issues regarding selling the house with a pre-pay meter. We received a bill in July 2016 for £411.88, relating to March to July 2016, which was clearly incorrect as the property had been empty. I contacted EDF immediately to explain this, and told them it had been empty. I had given them a meter reading from the day that I moved out but said that the meter must have been faulty. They said they would look at the meter to check if it was faulty, but they did not do so. By this point the new owners had moved into the property, but EDF were still the supplier. After several phonecalls trying to get this resolved, EDF continually claimed that the bill was correct. I then got a call from someone who apologised and explained that someone at EDF had entered the meter reading incorrectly, and yes the bill was wrong. They issued me a new bill some time in July, this time for £8.97. I have a copy of this bill and EDF also have a record of this conversation. This was paid and the account was closed. Last week I received a bill from EDF for the original amount of £411.88. I called EDF to ask what was going on. They told me that actually the person who told me the meter reading had been entered incorrectly was actually wrong, and the original bill was actually correct. I explained the whole story again and told them the meter was faulty, to which they replied- As we no longer supply the property, we are unable to book an appointment for an engineer to attend and check the accuracy of the meter, only the current supplier can arrange this. If you would like this investigating, I would advise for you to contact the current occupant and see if they can contact the supplier so that this can be looked in to further as the supplier will only speak with the account holder and can not discuss anything with ourselves. Can anyone advise me what I should do in this situation? I am certain the meter was faulty, but there is no way I am going to be chasing up the current occupants to try and get that investigated. Why should I do the job that EDF should have done in the first place? However I really do not want to risk getting any bad credit information on my credit file.
  8. Hi, Long story short, I moved out of my Dad's house around 8 years ago. It was the only place I'd lived until then, so I accumulated a bunch of stuff in the attic, as kids and teens do. Since then I went no contact due to verbal/mental abuse from him. That was about 5 years ago. I've since moved away to another part of the country and have not been back. In the summer last year I had an (unpleasant) message saying I had to remove my junk from the attic or they'd be thrown out. I replied and said they could be thrown out. I heard nothing until the other day when another nasty message was sent demanding I remove stuff from the attic myself, because he's in no shape to do it, so I have to. At the end he basically threatened me with taking it further if I didn't come and get my stuff. No mention of throwing it out, I have to come and get it. I don't want to go there personally and get my stuff because it won't go well and this will be used as an excuse to "get" at me. Without going into it, I can't help but think this isn't actually about the stuff, but more about getting me there so a fight can be caused. I'd get someone else to remove the stuff, but I wouldn't put it past him not to let them in and I'd be stuck with the bill. I dont care if it's all thrown out, but obviously I don't want him coming after me legally. What can I do? Can he do anything given I've already granted permission for it to be disposed of and he's refusing to accept any other than me removing it myself.
  9. My friend angel_1 introduced me to this forum and advised i might be able to get some help. Went to court on 25 March 2009 and Judge granted possession to the claimant adding at the end if we come into a lump sum of money or a buyer to purchase the property that would be our saving grace. The eviction date is on 24th April 2009 @ 12.30 and was hand delivered yesterday. Is there a min/max amount of notice that should be given prior to the eviction date by the baliffs as this turnaround seems pretty quick. I am in the process of typing a letter to send to the mortgage company asking for arrears to be added to capital as Norgan Law also incorporating PAP as well. Property has been on market for a couple of weeks so will add this to letter including relevant court law. What do you think? My friend has also mentioned Ell-enn for advice as she is pretty hot with cases as such. I would kindly appreciate some help please. Looking forward to your response. Thanks - survivor 13
  10. Hi, I will be very happy to hear your advises for the below case of mine. I have been given a Parking Charge Notice by parking and property management ltd in Reading. I am thinking of not to pay this charge. The reason is I was visiting my friend who lives there and I parked my car in the visitor bay. The other thing is it was close to 9 pm and therefore dark. After I saw the notice on my car, I looked around and there were no visible signs at all. For example, there was no sign in the entrance as a notice that it was a private land and the enforcement rules. When you look inside the parking area, you can hardly see a parking notice, but it was not well lit. So, it also went into darkness. Now, I would like to make a letter of appeal, but what reason should I use? Should I say I parked in the visitor's bay as a visitor of my friend who is resident in that property? or Should I challenge them with stating no clear signs and not lit signs? Hoping to hear from you soon, Thanks
  11. I am having a nightmare with the Ombudsman Service - Property following a complaint against an estate agent which has not been investigated in a fair an unbiased manner. I am desperately trying to establish what my rights are with a view to taking matters further following the investigating officer's final decision. I came across an old thread in this forum (linked below) and was hoping to be able to contact some of the members who had posted in this thread. I am particularly interested in the comments in post 29. Any help or guidance will be appreciated! (As a new member I am unable to post a link to the old thread) It was titled Complaint about Ombudsman Services Property and was started in 2012) Default Re: Complaint against Ombudsman Services Property Quote Originally Posted by Alirus View Post We're going through a similar nightmare with the Ombudsmanicon Services Property and would love to know how you managed to get the lead ombudsman involved as there is no way we will get anywhere if the case is reviewed by the same officer who is clearly biased in favour of the firm. It's very difficult - at the moment, it's a three stage process. Each time they issue a provisional decision, you can accept or reject. If you accept, it becomes the Final Decision. If you reject you have to provide new evidence or show that they made some kind of error in the decision making process. If this works, your complaint gets bumped up a level. You start with an Investigation Officier, then it goes to Investigtion Manager, then up to Ombudsman him/herself. If you get as far as the Ombudsman, when they write, it's the Final Decision regardless. You accept or reject. If you accept, it becomes binding on both parties. If you reject, you get nothing but you can pursue other methods of complaint (court proceedings etc). I can't find anywhere on their website where this process is detailed and it's not made clear from the outset that this it works, so I can't refer you to anything 'official' to show this is how it works, but that's our experience. Our case was reviewed by the Ombudsman in the end, but it took a very very long time. You just have to stick with it and keep writing the letters. Brace yourself for a long battle. In the meantime, please contact Steve G (ombudsmans61percent) who has already posted on this thread - he's trying to get everyone to work together to highlight the practices of this terrible unfair process.
  12. A new relief road has been built at the end of my back garden due to a town centre improvement scheme and this has caused more issues than I expected. Is there anything I can do? The distance between my fence and the road is just a pavement it is that close, no boarders or anything. I do have a fairly longish garden but its still too close for comfort to me, if a car or van crashed into my fence its a worry. I thought they were going to plant trees at least along the end of the gardens but it has not happened and the road carries big lorries, a bus route, vans, cars in fact all vehicles. I had hoped that trees would block out some of the noise and pollution but the noise actually travels through the ground so nothing is going to stop that. The heavy vehicles travel overnight too plus its not nice having lorry and van drivers going by with full view of my garden and through my windows. The bus passengers also can see so my privacy has been completely taken away. They put up a 2 metre fence but it should have been much taller. Before the work started I got lots of solicitors letters asking to work on my behalf for compensation but I wanted to see how things panned out after the work was done plus I was a bit wary of if it was the right way to go about things so I left it. Before the road was built it was tranquil, it was first allotments then part was changed to a car park which was very rarely used because no one wanted to pay. Its completely changed the house and I've been here 28 years. What can I do and how do I go about doing it? I hope this has been posted in the right place
  13. Disappointing experience dealing with Brighthouse (Shocking news i know). Ive had an account with them for years. Did the TV/Laptop etc. on it which are all paid off now. Took a mobile phone with them in April, desperate for money in May and sold the phone. I was completely unaware that this was going to result in such drama - nobody had told me i couldnt do this in store but obviously my fault for not reading the fine print. Had a text from the chap i sold it to on Gumtree saying he had tried to sell it on Music Magpie last week and they "red-flagged" it as having finance on it so were holding it and would only send it back to its rightful owner (not me OR him) Contacted Brighthouse, they did their standard "This is selling stolen goods and we are reporting you to the police" etc.etc. Contacted Music Magpie - No response. Phoned BH head office, then the store, then head office. I was pushed from one to the other with no resolution in sight. Unbelievably the irate man who I had sold the phone to seemed to have had more luck and set something up for MM to return the phone to BH. Ive seen an email from MM to him today saying they are sending it back to BH by courier. Called head office, they said talk to the store for an update, called the store and was told they would not be speaking to me any further about my account and to speak to head office. I have asked both if the phone being returned to Brighthouse meant my account could be closed and neither would give me an answer on this (bounced from one to another of course). Ive paid about 6 months out of 18 months of this off but happy to call it quits if thats possible. Has anyone had any experience of this and what the likely outcome is going to be? Surely they cannot keep the phone and continute to charge me andthey state on the website that you MAY be able to return goods with no further payments to make. Either way though, Brighthouse are no longer answering any of my questions - literally outright refusing and the store/HO playing me off one another, no response from MM either. Any help or advice would be appreciated. Cheers guys!
  14. Hello and happy new year! I have recently noticed from my bank statements that in 2011, a deposit for a flat was never paid back. It was £400 holding deposit, £50+VAT admin fee and the rest and £87+VAT referencing. The contract I have on email states non-refundable if the letting is 'frustrated', and defines that as, if credit info is withheld from the application OR if I cancel the letting. The agent actually cancelled the letting, and no referencing was carried out because I checked with the referencing agency. So I did not 'frustrate' anything and never moved in. Yet all the money was kept. I was planning on writing a letter before action for the full amount of £565(approx) plus 8% interest from 2011, and giving 2 weeks/10 working days to repay. (I went to the Property Ombudsman website and if I go through them the process looks to be much longer and more complicated). So hopefully this can all be resolved in a couple of weeks. Is this the best course of action? Thank you for reading!
  15. Please can anyone help/advise?? I currently reside with my wife and family in accommodation provided to me by a UK Fire & Rescue Service Fire Authority. My wife currently owns a two bedroom terraced property which she currently rents out with consent due to moving in with me shortly after us both meeting. The UK Fire & Rescue Service Fire Authority have informed me and my family that they intend giving us notice to vacate the property due to their intent to sell off the property for other financial purposes. This has forced me to act quickly and to locate a property suitable for my family to use has our main residence and to put my wife’s property on the market for sale due to the property not being suitable for my family. The seller of the property we wish to buy has accepted an offer and a mortgage has been approved, we hope to complete the sale within a couple of months. My wife’s property is currently undertaking viewings. My conveyance solicitor has informed that due to my wife having a second property during the purchase that we will have to pay the additional higher 3% SDLT on top of the 2% stating that the Fire Service property does not qualify as our main residence even though I have resided there since 2001 and my wife since 2010. Due to the change in StampTax Duty Law earlier this year I do accept that we will have to initially pay the additional 3% SDLT due to my wife and I currently potentially having two properties during this transition. However what does seem to discriminate and be totally unfair against myself and family is that due to my employment in the Emergency Services and the place of work to where I have been contracted to work, that I have no so called “main place of residence” has outlined in the Government Stamp Duty Document. This impacts upon us not only due to the fact that I have to finance the additional 3% Stamp Duty to secure a“main place of residence” family home, but also by the fact that the property that we plan to sell is also not classed has our main family home, therefore I have been told by HMRC Helpline that once it’s sold (within 3 years) of purchasing our main place of residence (therefore only owning the one property), that we are not eligible for claiming back the higher SDLT due to that property not being our “main residence”. Is the above correct and I have to swallow the bullet or have I misread something so that I am entitled to reclaim?? This situation seems to be a rare case I just hope that the HMRC Tax Office accept that the unusual circumstances of myself and family have been overseen in the HMRC stamp duty document and that they will act accordingly. Therefore not to financially penalise myself and family by not allowing us to reclaim the additional higher 3% SDLT on completion of sale of my wife’s property and due to our sole intention of only to own the one property of “main residence”. :mad2: All I'm asking for is fairness and this does'nt seem to be the case. Thanks
  16. Hi, First thing is that this is on someone else's behalf so I'm a little vague on exact details. The situation is simple, resolution might not be! Many years ago a lady put her property in joint names. She is still alive, albeit in her 90s and no longer lives there. The co-owner basically haven't been seen, heard from or otherwise around for 10+ years. I am unsure if they have a financial stake (as in paid anything toward) the property, but I believe not. The lady would like this property to go to a different relative instead, or be sold. However as she isn't sole owner she can't. How is this done? Can the missing people just be removed? What is the likely time/cost of this? Is there a better way? Efforts have been made to trace the missing relatives, to no avail. Thanks in advance for advice or pointers in the right direction
  17. Hi all I had two ccj debts with Aktiv Kapital which have now both passed the 6 year point. Both had interim charging orders on my house. I paid off one of about £3k and had the charging order removed. They very kindly also sent me a receipt to show that the other debt was clear (which it wasn't) I forwarded that to the court and had the other charging order removed. I moved house a year ago and I am still paying £20 a month to Aktiv Kapital. Any thoughts about what they could do if I stop these monthly payments? The CCJ wasn't really settled although they gave me a receipt and I moved house. I am tempted to let sleeping dogs lie but equally I wouldn't mind asking for a refund on the £20 that I have paid for the last 12 months. I haven't heard anything from them and they don't have my new address yet. How clued up are they?
  18. Hi, all the charges are in my husbands name I did not know about them until they had already gone to court and been put on the property, they have been on the house since 1997 heard nothing from two of them no request for payment or anything since 2000 but one is with Adams & Sons and they contacted my husband last year have a lovely letter from them saying that they are going to get a local estate agent to drive passed my house to do a valuation then try to force me to sell it their charge is for £5000 offered them £2000 but they said no and havnt heard from them since. scrudge
  19. Hi all I have been on and off of this forum over the past year or so trying to deal with a pending repossession of my house. In brief we had a commercial property secured on our home. This commercial property was repossessed and handed over to Law of Property Act Receiver. They sold it at auction for £50K (about 50% of its value). Complained to the bank, Lloyds, about this and they said "nothing to do with us". Usual story, they say the LPAR is only appointed by them but is ultimately working for us (yea, right) so any complaints should be back to the LPAR. We complained they said they considered they got a good price etc etc. Went to the FOS with a series of complaints about Lloyds including this one and just heard back after 18months that they are not going to uphold our complaint and they too say any issues with the LPAR should be directed to them and the FOS will not look at it. However, since receiving all the information within my SAR I see that Lloyds had the property valued themselves 12 months prior at a £100K. The LPAR selling it so cheaply has ultimately left a massive shortfall which will inevitably lead to the loss of my home. My question is, has anyone got any advice as to what action I can take against the LPAR for underselling the property? There reasoning was that they took the decision to sell at auction because it would stop Lloyds apply interest .... really don't know how they work that as I still owe a huge amount to which Lloyds are adding interest to the tune of £6K/year as a result of them selling so cheaply. Who are they governed by? What higher level can I take my complaint against them to?
  20. People moving house will be able to easily compare broadband speeds at different addresses before buying for the first time under government plans Internet firms will be ordered to hand over data on broadband speeds for individual addresses rather than just geographical areas under changes contained in the Digital Economy Bill. It is hoped the move will encourage price comparison websites to create easy to use searches of broadband speeds at different properties. Currently, if a house-hunters wants to check how quick broadband is at a property of interest they must individually approach every different internet firm. http://www.telegraph.co.uk/news/2016/09/12/broadband-speeds-for-every-property-to-be-made-easily-available/
  21. Hello Every one I am Not sure what to do and i am looking for your advice on what i should do here is the story In July 2014 I borrowed a neighbour a tool set for the day and i asked him many times to return it but he said he hasn't finished with it that was a few months after he borrowed it. Then he stopped speaking to me now the other day my partner asked him to return it and he said he did not have it or not sure where it is, or some one he let in house stole it ( I do not think heis telling the truth and think he wants to keep my tools ) I was going to leave it at that and not bother with him. but the tools hold sentimental value as my late farther bought them for me and i borrowed them to him in good faith. I know this person has stolen tools from work colleagues before as he told me he did when he worked in a garage. i was thinking on just going to the shop where tools were bought and sending him a bill for a new set and if he did not pay after bill take him to small claims court. but i do not know if this would be good option. I think its theft but not sure what do you people think Thanks for any advice
  22. Hi everyone, I live in a flat which i have to pay ground rent every 6 months. I've always paid on time over the space of 6 years. The account was setup to have payment requests sent via email, a work email. Since October last year that email address no longer existed, better put i had no access to it anymore. I then received a Payment request through the post demanding what is rightfully owed to them but they have added "Ground Rent Arrears Fee" x4 of them totaling to: £330.00, i disputed this amount and sent a cheque of the original amount due of £200.00 saying there was no access to emails since this had become due. They sent the cheque back and demanded the full payment and still are with arrears fees still being added. In answer to my first letter to them explaining about the email, they said i was bound to the terms when registering for an online billing account that all bills would be sent to that email address only. Do i have any space for argue here? Seeing as the fees are so high every time, i have no means to pay it at the moment due to my working hours have been heavily decreased. Can i argue to the fact of the email account or the extremely high charges? Your help would be appreciated. Thank you.
  23. Hi everyone, just found a restriction on my property from a very old un-secured debt. After reading around it seems because its in my wifes name only and the property is in joint names it wont effect me selling. please see below taken from Title: Is this true? what issues is this likely to cause and will it scare away buyers? (21.02.2014) RESTRICTION: No disposition of the registered estate, Title number ########### 2 of 4 B: Proprietorship Register continued other than a disposition by the proprietor of any registered charge registered before the entry of this restriction, is to be registered without a certificate signed by the applicant for registration or the conveyancer that written notice of the disposition was given to Hillesden Securities Ltd (Ref:- ###############) at Buckingham Road, Brackley, Northamptonshire NN13 7DN, being the person with the benefit of an interim charging order on the beneficial interest of ############### made by the ####### County Court on 5 February 2014 (Court reference ########).
  24. Hi folks I would like an opinion on something I'm really not happy about... My daughter and her boyfriend were living in a flat (basically the lower half of a semi-detached split into two). The boyfriend was living in it originally and my daughter moved in, so all things relating to the let and the landlord and going through the BF. Towards the end of April the toilet blocked. The BF informed the landlord who told him to try and unblock it himself. He tried with no success. This plus the level of mould in the place finally led to them moving out of the property on 1st July. The toilet was not useable during this time. They gave notice that they were moving out but only a few days before they did. The landlord told the BF that they had to stay in the property until 27th July. The landlord is now after: £425 - March's rent (which they admit they owe) £425 - for July (technically the notice month) He's 'rounded' that up to £900 plus he now says he wants £200 interest for late payment He has £600 bond of the BF's. Things that I consider make the property uninhabitable/dangerous: Toilet not working for approx. 2 1/2 months - it seems that an incorrect waste pipe was attached to the toilet - rather than being ceramic it was the plastic 'flexi-tube'-type Awful level of mould, which the landlord is now blaming the BF for The gas mains pipes in the property were plastic Could someone give me their opinions on this as the landlord is now threatening court action (not that the threat bothers me at all, I'm a veteran!) Thanks
  25. Just wondering if any of you could tell me where we stand with this one. My elderly father has terminal cancer and wanted to move 250 miles to be closer to us, we initially tried to get him into a nursing home but found this difficult due to the homes needing to assess him first. The only option we had was to sign a tenancy agreement (in our name due to him being 250 miles away) with my father as the named tenant. As expected he was unable to care for himself and within 4 weeks we were able to move him into a nursing home. The tenancy was an assured shorthold taken out from the 1st June 2016 for 6 months. We paid deposits (which I have never recieved a TDS reference for) and we paid the entire 6 months rent due up front as this was the only way we could secure the property quickly. We kept the estate agents in the loop and they knew the situation from the outset, we had the property cleaned and handed the keys back into them on the 26th June. I last contacted the estate agents on the 3rd August and have been told that the property is now under offer (as in being sold not rented again) but because the sale is not likely to complete within our tenancy period which ends 30th November we will not get any of our pre-paid rental money back. They have also refused to give back our deposit money until the tenancy ends even though we no longer have access to the property and they were happy with it's condition when we gave the keys back. Now on face value, I do know that technically we are liable for the 6 months rental but I'm hoping you may be able to direct me here as to what (if anything) I can do? Many thanks in advance for any advice/help you can offer Dydie
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