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Found 6 results

  1. I've searched the Natwest website for a two-factor authentication option and failed to find anything. I've used the site complaint form to ask about this and received no reply. Does anyone know if the site provides this facility?
  2. Firstly, I need to say that I live in Scotland, in case this makes any difference to the law involved. I own a flat in a tenement building that I rent out. Common charges are dealt with by a factor who then bills the owners. My bills are sent to my home address for my attention, so it is clear that the factors are aware that I don't live in the premises & have my home address. Some time ago, the factors got in touch with all owners to advise that major work was required on the building & each owner would have to pay around £3900 in advance to have this done. I pai
  3. God isn't that Mel B a common and crass woman and twice as ugly. Just because she was in some skank group doesn't mean she knows anything about the business.
  4. Govan Law Centre has published a free tookit for Scottish homeowners who are unhappy with the service received from their property factors (property managers). The free toolkit, supported by the Esmee Fairbairn Foundation, explains the rights of customers in relation to the relevant law - including the Property Factors (Scotland) Act 2011, which was drafted by GLC for Patricia Ferguson MSP - the registration process for property factors, the statutory Code of Conduct, and the new dispute resolution procedure in Scotland. The toolkit includes illustrative letters of complain
  5. Hi I own a flat that I rent out. It's the top floor in a tenement building and I pay factors to maintain the communal areas. I also having building insurance through the factors but leave the tenants to obtain their own contents insurance. Over the last few years I have been informed by the tenants that there was water coming through the ceiling. This has happened several times. The factors have fixed the roof (usually telling me there has been a dislodged tile). There has been damage to the ceiling and the most recent occasion has left the kitchen ceiling in a bit of a mess. Th
  6. Hi, I am currently living in a flat with a company "Redpath Bruce" being the property factors. Within the flats, we share a drying room and apparently a complaint has been made about my items stored in it. They sent me a letter reading, "We shall be obliged if persons responsible for these items would remove them by Friday, 6th July 2012. The drying room will be inspected on this date and please note any items remaining in the drying room after expiry of the time limit given will be uplifted and disposed of". Are they within their rights to do this? I am living in Glasgow,
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