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superg

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  1. There no seals on the rub and the Tea is in press shut packaging. it has not been used can anyone tell me under what grounds is it. under fourteen days rules. cant say name due to what they sell it will be againdt rules here
  2. There no seals on the rub and the Tea is in press shut packaging it has not been used can anyone tell me under what grounds is it. under fourteen days rules
  3. Thank you for your reply it is Joint rub to go on skin it has it has not been used
  4. Hello I ordered some Tea and some cream but I want to return them as i am not happy with quality just by looking at them. they have not been opened or used. I noticed on the website it says. Once an order has been placed, We do not accept returns/cancellations unless the item you purchased is defective (this does not apply to tea which is non-returnable under any circumstance). If you receive a defective item, please contact us at within 7 days. A store credit may be offered at our discretion. If an order is damaged within transit, we are required by our delivery partner to document the damage in photographs. Please do not dispose of the items until instructed otherwise we may not be able to replace I am sure this is incorrect. I am not sure. can i return these items as I am not happy with them with the 14 days rules i don't think i have to give a reason. I can take photographs and weigh them. I was planning on contacting them and returning them and if they wont refund me then contacting my bank to have the payment reversed. I appreciate any advice regarding this Thanks g
  5. Hi everyone just an update. I eventually managed to email the bus company to explain what happened as I expected i had know reply. The person is still driving the bus but his driving has improved. however yesterday. he again decided to as far as i was concerned used verbal abuse. My partner was with me. when i got the bus I which i always do and said thank you. I was then told “You have a nice Day Sir” in a very aggressive raised voice. I never reacted at first but my partner was waw he was not happy. As far as i am concerned that behaviour is unacceptable I would never speak to some one like that.. I know the council contacted them so its probably that. my partner thinks that i should do nothing about it. I now have a physical disability as well as it affecting my mental thinking. it can leave me very vulnerable. I do have a pending asd assessment. I can very easily misread situations so have to take this in to consideration. I checked my footage and it indeed did happen. I am sitting thinking would someone like anyone they know being treated like this. or would i do that to someone if i was representing a company and the council. The dvsa are willing to investigate and view my footage of very dangerous driving. I suppose if this fails then its social media exposure. to me this person is a bullying and using verbal aggression. I did tell him i would report him to his face. what i have on video is not good and very dangerous as far as i am concerned he should not be in charge of peoples safety. I would appreciate and advice
  6. Hello everyone I am looking for your thoughts on this please. I boarded my local bus and went to scan my disabled bus pas. There must have been fault with the machine and the driver said in a raised Voice in front of other passengers ( GO SIT DOWN ) the way he said it was not normal. I would never speak to anyone Like this. I have never exchanged any words with the driver. He does know that I don't have issues with my hearing. I also have a sunflower badge displayed. I felt distressed, attacked and upset and shocked. I did attempt on the way back to ask him why he spoke to me like this but unfortunately i could not due to many hidden disabilities. The same driver drove at speed on a different day and i had to tell him to slow down. he was driving very dangerously. I have know choice but to pass the footage on to authorities. I am not sure if he committed any offence against me the way he spoke to me. I am just not sure unfortunately i don't have any footage of this there was people present though. I am very worried that he will try to stop me travelling some how but i think its our human right to use these services. I did challenge him when he was driving the way he was I was lucky i was able to.
  7. Thank you for confirming about filming. I thought this was the case but the driver did not like it. I have reviewed my footage and have caught some dangerous driving on video. I will inform the company I hope they don't ignore it. watching the footage affected me
  8. Hi everyone If a bus driver commits driving offences. not petty ones but things that could put passengers safety at risk and these can be proven by video. who is it the authority that actually enforces them. what i have seen is really bad. i have even spoken to the dvsa they were not bothered.
  9. Hi every one I hope this is the right section to post this. What I need to know is can I use my mobile to record on a public bus ?. As far as i am aware I can do. I wont record passengers just the driver. and not all of the time. only if i feel something will happen. There is one driver who in my opinion should not be driving a bus at all. Today I actually had to tell him out loud to slow down it was that bad. in one alleged incident today the bus driver while on a 60 mph road was reaching with one hand to turn paper work over. with the other hand on the wheel. There is a lot more things than this it is unbelievable. I am pleased i managed to tell him to slow down which He denies.. The driver stated I am not allowed to record his face or on bus at all. I normally don't speak but i told him I could the way he was driving. I was not aggressive or anything. I genially thought my safety was in danger and that of my passenger's if there was any. I also have a hidden disability which can leave me very vulnerable. I have informed the council even as its that bad and over many days. I am worried now about using this service especially if this driver is on it and they way he drives. I know the bus has cctv but I don't trust that things can go missing. On the above grounds would I be ok I really appreciate any advice I never thought I would have to do this but things are that serious.
  10. Hello stu007 Thank you for all of your help unfortunately, I am really struggling even more due to disability it has got a lot worse. we still have a hole in kitchen ceiling but leak is ok. I did phone up the housing company as I wanted to know what was happening with regards to the above. I was told nothing would happen with my complaint about discrimination and I would not be contacted back even though, I spoke to the manager which was very good. I do have the phone call with the manager somewhere recorded due to my memory for my own use. I also have phoned them four times as I wanted help with how much rent I had to pay. I did receive one phone call that I missed and phoned them another two times at least but sill they have not contacted me. Eventually. I did get someone to kind of help me. I also asked about another complaint that I put in years ago where our property was not given new fences like all of the rest which they have not looked in to. I also recently sent them a basic letter to data protection as they were keep sending sms messages but had no response to that. I will try and get my partner to look in to this as the way I am every thing takes me a very long time to do. I don’t know how this company gets away with this I am awaiting further help I may have to go to the main mp
  11. Hello thank you for your reply. They have eventually been out on the 2nd of February to do the bath. We were not informed about Right to Repair. I have still not had a response from them apparently their customer team was going to contact me five days later regarding my complaint which I do have proof. They are also meant to be investigating when the staff member said to me a that my disability was not a good enough excuse to change a different appointment. since then it has been discovered that I now have a physical disability which can be proven. The housing association is beleave housing. I need to contact them as I intend to take it to the housing ombudsman. They have also not attempted to repair the hole in my ceiling. I appreciate your help thank you
  12. Hello I am looking for some advice, my partner rent our property from a housing association and have been having ongoing issues with them doing a proper repair on our bath waste pipe. When have a shower or a bath, the water comes though the kitchen ceiling as the bath waste pipe must have a leak. They have attempted to fix this at least three times or more. They have never repaired the kitchen ceiling either but the repair did last longer the last time. The other day, my partner shouted that there was water coming though the ceiling while I was in the shower, I phoned them straight away. I was surprised when they said they can come out Thirty Five days later. I phoned the emergency line three days later and was told within two hours they would be out. They never showed up and never heard from them. I contacted them again and told them that both me and my partner are unable to have a shower or bath and even our sink goes in to the main bath pipe they said they can come out but not until nineteen days since i reported it. i decided to contact my local councillor as this is discussing. Sure enough, I received a phone call the next day, but unfortunately missed it. I returned the call and ask for the person to phone back, but nothing happened. The next day I phoned again and told the person that our councillor had contacted them, and she said I can't see anything on the system. I told the person that my partner and I have disabilities, my partner's being physical and mine affecting my cognation, my partner's affects sanitary, so she needs very regular baths. Also, where the water is coming though the kitchen ceiling, there is an electric extractor fan very close to it and i was worried in case that was affected. I was told, yet again, they don't have any appointments, but it would be passed on to the planning department. I mentioned that I should go to the press, which she did not like, and said wait until I hear from the complaints department, which can take five days. I was lost for words and was struggling to function and think, while on the call I mentioned that I needed an electric inspection appointment changing this is a routine electrics inspection which I don't have an issue with. When we moved in the property it had just been rewired, so it has not been five years since the test. The way I think, I need to know why. I mentioned I had no issues with the test. I just needed an electric inspection appointment changing and needed a little bit extra time. I told her it was due to a hidden disability, and I am disabled, which I was told "This was not a good enough excuse" to change the date. I was very upset hearing that I asked to speak with her manager which she refused and when she heard that I was getting distressed she changed my appointment anyway. I did phone back the same day to make a formal complaint regarding this statement, and it's currently under investigation. In regard to the bath issue, I have phoned the council Environmental Health, they said if it's not privately rented they can't do anything. I have phoned citizen's advice and was told to raise a complaint. At the moment when the first appointment goes ahead, it will have been fifteen days and that is only because I spoke to the customer services team leader due to being told by the adviser my disability was not a good enough excuse. I am sure that it's against Human rights, but my partner did read if you have a working sink that's not the case. The issue is the sink I am sure it goes in to the main bath waste pipe, so we may get water though the ceiling even from that. I would appreciate any advice or guidance what to do from here, thank you for your patience
  13. Hello I am after some guidance Does anyone know if it is legal in the uk to record sound on your domestic cctv. our neighbour has a shared path that goes past her gate leading to the other neighbour steps. The camera only show her garden and some bins belonging to the next house and maybe people s feet when they walk past. I looked on the ico site and it said “Has my CCTV system got an audio-recording facility? Audio recording is very privacy-intrusive. So in most cases where householders use CCTV, they should disable audio recording” The issue is the lady is disabled and has captured on cctv someone saying he could kill her and is being intimidated on occasions. the lady really needs audio. does anyone know if the cctv is not breaking gdpr or data protection act then can she record audio ? The above statement says in most cases. I wounded if there was any way around this. For example if she was threatened could she then switch audio on. I know the system has two way audio built in. If the audio only covers her boundary is that ok. if audio has to be turned off could she use a mobile phone to record this happening or a camcorder or a dictaphone doesn’t make any sense to me. thank you for any help
  14. Thank you I am under mental health as I have adhd but there is know help for that but it’s not the adhd I have some other cognitive issue. I have tried phoning them but they ignore me I am trying to put in a palls complaint. I got transferred somewhere else with out knowing so I will phone the person and try he is a big help.
  15. Hello I am looking for some advice please I have a hidden disability and get financial help but I am really struggling to do even basic tasks. It’s having a big impact on my long term relationship. I need some sort of worker that can support me but I don’t know where to go. I phoned the council and they said they don’t do that. And speak to mental health but I tried and they don’t return my calls. At the moment I am really struggling with my health as doctors won’t listen. I am only in my fourties’ and have some sort of cognitive issue sometimes even simple tasks challenging. I don’t know where to start I know there is help out there because people I used to know had it. i appreciate any advice thank you
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