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About stevew1990

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  1. Just chased again for a response to my original email. Brighthouse seem to be outright ignoring me from both store and HO and spending another half hour on the phone to be told to call somewhere else who tell me to call the original person isn't an appealing idea. *sigh*
  2. the store want no further contact with me and tell me to speak to HO. Head office are saying that the store will give me An update. Really though, I'm more curious what happens when the store have my handset or if they will even acknowledge the receipt of it. It would be insane to give it back to me but if they have it they can't really continue a HP agreement because I'm not hiring anything if it's in their hands? I also wouldn't put it past BH to say they didn't get it and continue to charge me. No response from MM via email re tracking number but i am going to ring tomorrow. FYI a
  3. Let's say I haven't been the best with managing my credit file so not worried about that. Just gotten the hang of getting creditors to take notice of unaffordable payments and freeze interest but that's another story. Cancelled the insurance a week after taking it as protect your bubble was cheaper. Be interesting if I could claim anything back from the previous 3 years of agreements that are Donte now though.
  4. Disappointing experience dealing with Brighthouse (Shocking news i know). Ive had an account with them for years. Did the TV/Laptop etc. on it which are all paid off now. Took a mobile phone with them in April, desperate for money in May and sold the phone. I was completely unaware that this was going to result in such drama - nobody had told me i couldnt do this in store but obviously my fault for not reading the fine print. Had a text from the chap i sold it to on Gumtree saying he had tried to sell it on Music Magpie last week and they "red-flagged" it as having finance on it so were h
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