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  1. Hi I have recently moved out of a privately rented property and have paid the rent up to the 31st of August. I did do the check out last Thursday and have received no information as to whether the landlord is wanting to deduct anything from the deposit (which he shouldn't as the flat was in immaculate condition and clean - unlike when I moved in!). This morning I have received an email from NPower informing me a new tenant has moved in - my question is whether the landlord can legally do this as I am still paying rent? Any advice very gratefully received!
  2. Yesterday booked a vehicle over the phone paid by credit card. Discovered today that I am unable to take the vehicle where I want to so need to cancel. They have said as there is less than a month to when the hire was due to start minimum charge is 7 days, as I booked for only 4 days will lose all my money. I did not see the terms and conditions and was only told my cancellation rights when I tried to cancel. Bearing in mind it is 15 hours since I made the booking, do I have any rights? Thanks
  3. Sorry for the long post.... After a burst pipe (the condensate pipe from gas boiler froze during snow storms) in crawl space above my kitchen the landlord agreed to update the consumer unit in my property [the corrosive water had leaked over two plug sockets and nothing tripped off even though water was inside both]. The guy sent I suspected wasn't qualified [on a previous visit to check for safety he checked the plugs by poking around the sides - and making a hole in the plaster]. I asked if he was qualified before he started [on the previous visit to check damage from the le
  4. Monday, landlord texts me asks me to call him, I do and get told that someone from his mortgage company, he said they do this every so often and that my house along with 2 others were picked, so i said they can call Friday. Friday, a gentleman turns up and asks if im aware as to who he is and why he is there, i told him what landlord said, and he said not really and explains he working for a company that the mortgage lenders have hired to come and look at the house he shows me ID and tell me the company DMS. I let him in, I've no reason not to, he says he has
  5. I would welcome some suggestions from Forum Members please as to what I should with regards to a landlord who is taking her time in restoring central heating in the house which I am renting. I have been without heating now for a week. Prior to this, the boiler had broken down a number of times and the landlord was told by two of the engineers that the boiler was obsolete and needed replacing. I have been in touch with the LL and made the point that the situation is becoming untenable, but all I got back was that she is dealing with the matter. I would be grateful for some suggestions abo
  6. Just wondering if any of you could tell me where we stand with this one. My elderly father has terminal cancer and wanted to move 250 miles to be closer to us, we initially tried to get him into a nursing home but found this difficult due to the homes needing to assess him first. The only option we had was to sign a tenancy agreement (in our name due to him being 250 miles away) with my father as the named tenant. As expected he was unable to care for himself and within 4 weeks we were able to move him into a nursing home. The tenancy was an assured shorthold taken out from the
  7. I am asking this on behalf of someone else. Basically they rent a house, it is in need of a number of repairs, such as back door, living room ceiling bowing and shower room tiles need replacing. To date the landlord has not doen any of these. My question is what can be done, can they withhold rent or what actions could they take.
  8. Basically me and my brother have been renting together a few years, made financial sense and we get on well. It is through an agent. He has since had a child(hes not with the mother but they get on) and he has been on the housing association list for a while as he wants to be able to have his son staying over etc. He's over every weekend anyway but stays at my dads. Last week he was accepted for a 2 bedroom flat with the housing association and is going to accept it so will wish to leave shortly. This leaves me in a tricky situation as I would like to stay here, it is his name on the te
  9. Hi all, I rent a house. My landlady has some issue with Npower an an outstanding amount. There was a letter, which I opened at her request, from last month saying they were going to have a hearing on a date now passed (but not when the letter was sent) to gain a warrant of entry to enter your home. I went out today and when I came back there was a gas pre-pay meter installed (outside) and a letter on the table inside. all the windows were closed and the doors were locked. I think they must have picked the lock on the front door. Is this legal? is there anything
  10. Morning all after some advice as to what my daughters rights are regarding a privately rented flat that is suffering from extreme mould and damp, this has left the 2 bedrooms as uninhabitable and she is having to live in the living room. The property maintenance company originally said it was condensation but the letting agency sent around someone who confirmed it is caused by damp. She is now stuck in a property that she cannot use half of and paying full rent with £1000's of personal furniture and clothing ruined. Would it be worth with holding rent? who would we claim her personal belonging
  11. Hi Rented home evictions hit record levels in 2014 according to this Guardian article - amongst other issue its worth noting the sections regarding 'social landlords' http://www.theguardian.com/money/2015/feb/12/evictions-rented-homes-record-levels-2014 My opinions as per usual W
  12. Hello I am trying to work out if I may have a CGT liability coming up upon selling my house. I bought the property 15 years ago. Renovated for 2 years. Rented the whole house out for next 1 year. Then lived in it for 1 year. Since then, 9 years, I have either done short rents - anything from a few weeks up to 6m - and around that rented rooms whilst living in it. I have filed Self Assessment tax returns each year, including either Rent a Room page or the Land & Property page with the property income, less expenses and relevant % deduction of the interes
  13. Can I ask for some guidance here please. My son is finally moving out into a rented property, it's part of an extension which was once a care home. The flat is a studio type apartment with a kitchen area, living area, bedroom area and a separate bathroom. It looks like a terraced bungalow. Anyway, I don't trust the letting agents one bit.....maybe I'm being a little picky! We have had a look at the tenancy agreement which looks ok but they have also said that he must take out insurance to cover the property in case he damages it, is this correct. I would have
  14. Hello every body, I am hoping to find some help with my situation. I rented a flat through a letting agency, with a one year renewable contract which finished a few months ago. Before the deadline of my contract, I tried to contact the letting agency because I wanted to renew it, but all my mails bounced back, nobody was answering the calls. I went to the agency shop only to discover it totally shut down, with just a paper telling us that it was out of business, and we should contact a banking institution for questions. That institutions is not answering any of my ques
  15. Hi, We have a routine house inspection planned for this coming week which has happened every six months for the last 5 years. During the last inspection the estate agent said it is now part of their procedure to take pictures of every room, which they then forward onto the landlord to show them what their property is currently like to give an impression of the type of people living in it. We agreed because we felt very on the spot but rang up later to say we weren't happy & they said this is the case with many of their tenants and they will have to rethink. Now, they have hir
  16. Hello! I'm hoping someone can advise - I've been Googling but can't find an answer! I'm in rented accommodation. We pay our own utility bills, and there's nothing in the contract to state we can't change suppliers. If we were to change to a fixed tariff contract, what would happen if we were to move out? Would the new tenant be lumbered with it, or would we have to cancel? It's a daft question - but is the contract for the property, or for the people who live there? I've done the price comparison thing and know we could save if we switched, but never having done it before I'm a bit confu
  17. Who pays to get rid of these vermin ? The landlord says I have to pay, and replace all damaged wiring etc. I didn't bring them into the building so surely it is risk the landlord should have managed? Does anyone have any experience of this problem?
  18. Sorry if I have posted my concern at wrong place. I slipped in my bathtub and it got a crack. Couple of months ago landlord has to reseal the bathtub and his contractor sealed this crack as well. Now we are moving out after 2 years and 4 months, but the estate's agent saying that landlord has to replace it with new one and we have to pay for it. My questions are-: Do I have to really pay for it? If yes then... Do I have to pay full amount of a new shower bathtub and costs for fittings? Or Do I have to share? If I have to share what is the legal percentage of the cost should I pay?
  19. Hello I'm new to the site and any help would be great. I have been given a possession order from court - landlord issued section 21 using accelerated process as I am on Assured Short hold Tenancy Agreement. I'm not objecting to going, however, I defended my case by asking for extra time as I will be homeless. I have managed to find a new property which is not easy as I have just lost my job and receiving benefits now, but I cannot move into property for another 3 weeks. I have been told that I can apply to court using N244 form asking for possession order to be suspended for a while. doe
  20. Hi I have rented a house for the past four years and am happy with the conduct of the estate agent and response to issues I have highlighted during this time. Within the last week both the washing machine and fridge freezer have broken down. The estate agent has told me that the landlord will not be repairing or replacing these items and I will need to go and buy my own new appliances. These two were in the property when I moved in and are listed on the inventory. I selected this house as semi furnished as I didn't and still don't have the money to go and buy my own. I don't want to m
  21. Hi We live in a 2 bed terraced house with single glazing and night storage heating. We pay £500 rent/month We had to turn off the night store heaters over 2 years ago due to being unable to afford to run them. However wqe have now had to resort to putting them on and have endured some very cold winters. Today, I know it is cold outside but my feet and hands are literally blocks of ice, the heat from the heaters is escaping through the single glazing and poor insulation around windows and doors.....surely we should not have to put up with this? Any help appreciated, cheers x
  22. I hope this is the right forum and somebody can help me. I moved in with my girlfriend who rents about 6 months ago. She has a pet dog which she hadnt informed the agents about. They have been informed by a neighbour that she has a dog. They have called us in to speak to us. What will the next steps be? We have been great tenants, been there for a year and have recently signed up for another year. I accept that we are at fault, but can we be evicted as a consequence? Will we lose deposits? Be accountable for that years rent? The contract wording is written below and I've heard that the O
  23. I know the topic of meter access has been covered but my situation is a little unique and I'm at a complete loss. When I first moved in to this apartment I had noticed that just as I was signing the lease and itinerary that meter keys would not be included... I asked then in my confusion, but was blown off as something normal by my (now former) letting agent and everything progressed as such. My first snag happened as I was setting up my power, I was provided with an estimate to which I would pay until I got my initial meter readings and the current ones at the time I was setting up
  24. Hi, I'm having problems getting things repaired in my rented flat. First, our boiler broke and was pumping out carbon monoxide. We had five electricians/plumbers come round to look at it (none had spoken to each other, so it was five individual assessments), which took weeks. During this time we were without heating and with very limited hot water. The last gas certificate for the property was done in 1995. I rang the estate agents every couple of days to check progress, and they said they were unable to contact the landlord and were therefore unable to do anything. We stayed in for four
  25. I have lived here about 2 years. I am up to date with rent. I have had loads of problems from landlord. I served my landlord a disrepair notice last year. never and still dont have a gas safety certificate. have paid twice myself for failed certificates. been to council for help. they have been useless and not helpful. my landlord has tried to evict me last year twice for trying to get him to do repairs etc.one time was an illegall notice.im not sure about the other one. the bank have now taken the flat from him for not paying the mortgage. I got letters from Yorkshire Bank and Walker Si
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