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Found 18 results

  1. Long explanation....... I Bought a kitchen recently from a well known distributor on a trade account through my company similar to howdens. Paid 1800 deposit and had 5000 on credit. The kitchen arrived and when we came to install around a month later we noticed some parts had not arrived. Some had been marked as delivered and others not even checked off so they knew they were not there. They informed my wife, I was away for 3 weeks with work, that all was there and had been delivered so kitchen could be installed fully. Once install began a small number of items were n
  2. Hi there, I am in the process of going through MCOL for over £3500.00 due to poor service, supply, project management and deadly electrics when I had my kitchen installed by a large DIY chain. I am actually out of pocket to the tune of £3500.00 putting their mistakes right and my kitchen still isn't finished and it should have been completely finished by 6th October last year. I've managed to do all of the paperwork and POC and I have named 2 defendants; one is the large chain and the second is their parent company. I named the parent company because when I was liaising
  3. My house was flooded last week as the ball cock broke off in the tank in the loft. Loss adjustors have been appointed and drying company and electricians have been out and set up a separate power supply to start the drying process. I am in a hotel staying that the insurers have arranged. Loss adjustor came on friday and had a good look around took photos and asked me some questions. One of the questions was did I have any criminal convictions or CCJ'S. I said not to convictions and that I had a CCJ about 9 years. I think it was paid but really cant remember as I was in
  4. 4 weeks ago I had a escape of water from a tank in my loft. I have water damage to every room which will entail complete redecoration, new carpets, new electrics and a new kitchen. I live in an old council house and they tested the lounge and hall floors for asbestos in the bitumen that covers those floors ( under the carpets) but up to the edge of the kitchen units there was a tiled floor ( that we installed some years ago ). They did not test this but once the kitchen units were removed it exposed more of the bare bitumen floor. I asked for it to be tested but it was not deemed necessary.
  5. Hi, I hope someone can shed some light on this situation. We bought a new kitchen from a company called Kutchen Haus / Nobilia. My kitchen fitters began to fit the kitchen without too much problem bar a few missing parts. When it came to fitting the integrated fridge and freezer thats where the problem begins. My fitters unwrapped the freezer and fitted it into the unit and discarded the packaging. When they unwrapped what they thought was the fridge they realised it was actually another freezer! The second freezer was a better freezer so we decided to keep that and purchase a
  6. we have a three year old house which has the nhbc certificate.however the clause for interior fittings expired after 2 years. in the block of 9 houses 6 have had issues with laminate surfaces cracking or falling off the kitchen units. we have had the kitchen manufacturer visit the site who was suggesting a heat and moisture issue. to date they have offered to supply only replacement panels. we have to collect them from the retailer the builders purchased them from and obviously have to pay for removal and refitting. to my mind this does not sound fair when these units are nearly 3 years
  7. Hi all, We bought a Homebase Kitchen in 2011, which comes with a ten year warranty. We had it fitted professionally while having other building work done, and it quickly began to deteriorate. The kitchen was a shaker style with (what appears to be) doors wrapped in vinyl and a plate rack with painted components. The paint on the plate rack was the first to cause problems - flaking off in large chunks until the whole wooden section was exposed. We also noticed on a few of the doors had started to split across the top edging causing the vinyl to crack, and on an open-fronted unit the pa
  8. Tomorrow I'll be interviewed for a job as a kitchen porter. My flatmate works there and is going back home and will recommend me for when he finally quits. The head chef knows I have a past in office and IT, so he won't be very trusting of me (or so my flatmate told me). What to wear for the interview: if I go too casual, he might think I don't take the interview seriously; if I go suited and booted, he could think I'm overqualified. Any suggestions? [i'm desperate and I really need this job]
  9. MUM -KITCHEN-CONSUMER FORUM I was wondering if someone could help me? My mums bed ridden after a car accident and she recently needed a kitchen badly adapted a little for her needs in a wheel chair. But worried that she’s been messed about by people who have took advantage of her before she asked for help from the council and the care and repair team hoping they would help and also find some one reliable to do the contract. The Care and repair team came out approx 14th october 2014, shortly half hour latter the kitchen man turned up. But after talking to the company who p
  10. Hi all, Not sure this is in the right place, so feel free to move it if needs be. Long story short, my Mum bought a new kitchen from B&Q and I found a fitter via MyBuilder. He quoted us an amount to fit but didn't ask for any money up-front. Which is lucky, as it's a shambles. Cupboards are in at odd angles, drawers don't close, doors have been ruined where he's not fitted them properly... the list goes on. He's been back once to "fix" the problems, but he's just made it worse. We've had another two fitters come round to check out the work and it's not good; we have to have it al
  11. Hello wonder if anyone can help, been having problems with Ascham Homes acting on behalf of waltham forest borough council, recently a lady in our flats had a new kitchen and bathroom fitted her kitchen had a few broken doors. In comparison our kitchen is in an awful state it's been damaged by leaks from upper levels, and a contractor broke a unit, I estimate in total 40% of the kitchen has to be replaced including 3 worktops and 3 base units, we are arguing it would be better just to renew everything, the council say NO they will part renew even though it will
  12. Hi all. Sorry if this post is on the wrong forum I wasn't 100% sure where it should go but I would really appreciate some advice about my rights on this matter. We had our new kitchen fitted at the end of August. There were many problems during the process of the kitchen being fitted, we were on holiday at the time and the kitchen fitter phoned us with problems and questions everyday. I had informed the company that we would be away but we had no communication from them before, I even had to contact them to ask what time someone needed to be at our house to
  13. I should prefix this by saying that this is now an academic point as we have found an amicable resolution to the issue, but I would like clarification none the less. I recently spent £6500 supply only on a Shcreiber kitchen from Homebase. This order was based on an in-store design that we arrived at. Upon delivery a number of panels were damaged. It transpired that one of the damaged panels was also not required. Being able to physically position the items made clear a much better way of achieving the same result - something that should have been noticed during the planning stages. T
  14. Hi Guys, Recently I kinda burnt some food on the stove! OK... ok, I forgot it was there until the smoke alarm went off. Anyway, the kitchen STANK for ages after that. UNTIL. A few days ago a friend said, get some lemons, chop them up finely, get a MASSIVE pot, fill it with water, plonk the lemon in and give the kitchen a steam bath. So I did, and guess what.. The smell INSTANTLY disappeared! Just a word of warning, I was sure to remove things like metal ornaments and books etc... incase the acid in the lemon vapour corroded it. Also remove books as acid
  15. Hi I have rented a house for the past four years and am happy with the conduct of the estate agent and response to issues I have highlighted during this time. Within the last week both the washing machine and fridge freezer have broken down. The estate agent has told me that the landlord will not be repairing or replacing these items and I will need to go and buy my own new appliances. These two were in the property when I moved in and are listed on the inventory. I selected this house as semi furnished as I didn't and still don't have the money to go and buy my own. I don't want to m
  16. Hi, This is a notice for anyone who has been -------- by the infamous Vance Miller'. He is not allowed to have any companies in his name but there are approx 30 kitchen companies in his aliases! Please help us to stop this trader from continuing to--- people from 18-86yrs old.------- but without support we cannot do anything to prevent him from making his millions ! Thanks. This petition is on vance miller must be stopped facebook page. Thanks. Stop Vance Miller www.change.org
  17. I bought a yoghurt maker from amazon UK, It was from Amazon not some one selling on amazon. It is a severin yoghurt Maker with 14 jars. I received it this morning and when opened it I discovered that It had a European 2 pin plug. Not a British standard 3pin plug. And no adapter or any thing was included, so can't use it. No where in description on there website does it state that it comes a euro 2pin plug. Can they legally sell kitchen appliances like this with just a European 2 pin plug. I have searched on Google and came up with this THE PLUGS AND SOCKETS etc. (SAFETY) REGULATION
  18. I bought a Smeg KSEG7 via Deals4U.co.uk and it has blown 3 times now. A very helpful engineer, sent out by Deals4U has been here twice, and has now replaced the circuit board and placed it inside a plastic bag to stop steam getting to it (!!!) He said it would probably be okay but if i smelt burning i should turn it off! The hood has since blown again, but I replaced the fuse, and now the switch for the light is not working at all, although the motor is still working. Smeg, via Deals4U, have offered to collect it but there was confusion about whether they would replace the unit. Havin
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