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  1. Greater protection for renters thanks to plans to tighten tenant safety READ MORE HERE: https://www.gov.uk/government/news/greater-protection-for-renters-thanks-to-plans-to-tighten-tenant-safety
  2. Prison officer safety equipment rolled out - PAVA incapacitant spray READ MORE HERE: https://www.gov.uk/government/news/prison-officer-safety-equipment-rolled-out
  3. hello all, i have a valid gas safety certificate until November the 3rd 2018. my landlord(local council) uses a heating company for the gas safety check,... they are being very overzealous and have been calling to do an 'ANNUAL' gas safety inspection since the beginning of August...this seems very strange as its 3 months early and they know it expires in November.?? I have came home and received calling cards when I have been out and on one occasion a calling card was left when i was on holiday...as it was August. today i received a letter from the council saying they are taking me to court to apply for a 'warrant to authorise entry'? I would like to know if i can attend the court hearing (to show the certificate) and also can they do this with a valid gas safety certificate in force? thanks, Sonia.
  4. I have a loan with Safety Net Credit I have changed my on line banking details, cancelled my debit card and ordered a new one so they can now not take money form my account or view my balance. I have had an email from them today saying if I don't restore the access for them they will attempt to take the full balance due on my pay day. If I do restore the access they will only take the minimum payment I don't trust them to only take the minimum if I restore access and I am going to email back suggesting a repayment plan, paying by DD or through payments to their bank account so they don't have access to just help themselves to my money My question is Can they still get money out of my bank when I have a new bank card and the old one they have details of is cancelled? I'm scared they are going to be able to just take what they want despite the card being taken Does anyone know if they can? Thank you
  5. New guide to improve consumer product safety recalls READ MORE HERE: https://www.gov.uk/government/news/new-guide-to-improve-consumer-product-safety-recalls
  6. New tougher electrical safety standards to protect private tenants READ MORE HERE: https://www.gov.uk/government/news/new-tougher-electrical-safety-standards-to-protect-private-tenants
  7. i took a loan out with safety net credit in january 2017 for £100. I used their service every month and paid back on time. They kept increasing my lending amount by roughly £100 every month till october. I am now at the point of lending £900 a month and paying back £1100 a month. It has spiralled out of control ..i get paid between 2-3k a month depending on overtime. I am not sure saftey net credit is a payday loan or classed as an overdraft facility. My stupid mistake i turned to them last year as no other payday loans would accept me..they ask for all your online banking details. Reading through a few forums i am wondering if i could put an IR lending complaint to them? I have roughly 5/6 defaults on my account from old payday loans which i am in the process of dealing with. I would of had alot searches in 2017 as literally safety net credit was my last resort. Every month the loan would come out of bank and i would have to borrow straight away, after i paid all my rent and bills i was living of the loan money. I have alot of online gambling transactions and these loans were often used for that. Should safety net credit not been aware of the above by doing credit checks and they also have my banking details to check bank statements? Now on 29th jan this month i have a payment of £1150 to pay them and i simply cannot afford this and keep living this way. Do i cancel my cards and CFA with my bank and online banking. Contact them and explain my situation offer a monthly payment plan and try get a IR complaint running? Or do i keep paying them i dont want to pay massive fees if i default so might be best to keep paying them and keep reducing my lending amount Any advice is much appreciated Thanks
  8. https://www.standard.co.uk/news/uk/selfdriving-lorries-to-hit-uk-roads-from-next-year-despite-experts-safety-fears-a3619651.html Dont panic,
  9. One in three nursing homes in England 'fail safety' READ MORE HERE: http://www.bbc.co.uk/news/health-40499567
  10. Fire safety in tower blocks to be examined by Assembly Committee - National Assembly for Wales READ MORE HERE: http://www.assembly.wales/en/newhome/pages/newsitem.aspx?itemid=1732
  11. Safety of Scotlands High Rise Homes to be Examined - The Scottish Parliament READ MORE HERE: http://www.parliament.scot/newsandmediacentre/105470.aspx
  12. Scottish Housing Regulator Fire Safety Advice - Letter to all social landlords can be download here: https://www.scottishhousingregulator.gov.uk/publications/fire-safety-advice-letter-all-social-landlords
  13. My Landlord, a housing association, is threatening legal action for access to examine a gas boiler in my rooms. I think that the application would go before a magistrates court. My question is do I get notice so I can defend the case? There is no gas boiler in my rooms. The landlord knows this. I have reminded them several times and they don't seem to believe me. It is a case of administrative chaos rather than deliberate harassment. Any ideas, please?
  14. CAG Reported on the safety issues regarding these products in 2015.. http://www.consumeractiongroup.co.uk/forum/showthread.php?456048-Hotpoint-Tumble-dryer-safety-issue&highlight=Whirlpool+tumble+dryer However it seems despite their assurance that their items are now considered safe and the fact they have continued to sell this product.. they have now advised.... owners not to use their dryers until they have been repaired !! Whirlpool orders plug to be pulled on millions of faulty tumble dryers until they can be repaired http://www.mirror.co.uk/news/uk-news/whirlpool-orders-plug-pulled-millions-9898350 Believing them to be safe I purchased a new one just a couple of weeks ago !!
  15. Energy giant E.On is recalling 190,000 plugs issued to customers with smart meters over a safety issue that was first raised by a customer who suffered an electric shock in 2014. The company said the recall affected power adapters for home energy displays that were supplied to customers between September 2012 and October 2015. The displays show real-time gas and electricity usage data provided by the smart meters. E.On said it had discovered that "in rare cases" the outer casing of the power adapters could come loose, "exposing internal circuitry and therefore creating an electrical safety risk". It said it was therefore recalling the plugs "as a precaution" and that doing so went "beyond the requirements of the independent advice" it had received. Customers with the affected plugs are being advised to "switch off their power supply at the wall, unplug their in-home display and stop using the power adapter immediately". Which models are affected? The two types of E.On branded power adapters being recalled are Model TEKA006-0500500BS and Model SPS-02C5-0.5CU. http://www.telegraph.co.uk/business/2016/07/06/eon-recalls-190000-plugs-over-safety-risk-two-years-after-custom/
  16. For those that haven't seen this. Some tumble dryers from the Hotpoint- Indesit- Creda range have had a safety alert issued. If you have one of the affected models, complete the form for a free modification. http://safety.hotpoint.eu/ Unfortunately, I am one of those affected
  17. I have mobility problems which only really affects me when the weather starts to change. At this stage I need to use crutches and have access to a cab to take me to and from work paid for by DWP under the Access to Work Scheme. I have recently started a new job (only 3 weeks) within a physio therapy centre however they do not have any disabled access. When I was offered an interview I noticed that the building only had stairs and prior to being offered the role, I did comment that I had mobility problems and that the stairs would be a problem for me. After being offered the position, I spoke to my Team Manager during the first week and informed her of the my mobility problems. She asked whether I would be able to manage and I said that I would see how it works out. Unfortunately I was unable to attend work the second week due to the pain in my back and mobility problems plus my cabs had not been arranged for me to get to and from work. The third week (21/12/15) I attended work and had a meeting with HR and my Line Manager. We discussed my mobility issues and they suggested that I was assessed by their in-house Occupational Therapist to see how they could assist me further, which I agreed to. On 22nd I was assessed by OT however unfortunately after examining me and getting me to undertake a few exercises eg. leg raises etc I was unable to walk and had to be assisted by the OT and his Manager into my usual cab. Due to this I have not been at work since. As the OT had to write a report, he said that it would be advisable for me not to go up and down the stairs often however at the moment I am working on reception and the offices and staff room are upstairs therefore it is unavoidable. He also suggested that I stand every half an hours to stretch my muscles. Although both myself and the company are aware that they need to make 'reasonable adjustments' there is not alot they can do. I am really considering my options here as when I am at home, although my mobility is an issue, I can get around and sometime do not use my crutches. However my symptoms worsen when I return to work due to having to climb up and down the stairs. This is of great concern to me as it feels like 10 steps forward and 10 steps back. Any suggestions, comments or advice would be welcome. I am due back in work tomorrow and do not know if I will be able to attend.
  18. My father recently passed away, he had a will and deeds to the house stored in one of two safety deposit boxes at NatWest Bank. I made an appointment to view the contents, when I arrived the bank told me they didn't have the safety deposit boxes and I needed to go to another branch, and gave me the address. I soon realised the branch no longer existed. So I went back to the original branch, who gave me another address. I finally got both boxes, but realised one wasn't my fathers. It belonged to someone else (actually turned out be his brothers). After speaking to NatWest, they said there had been a mistake. There was actually only one deposit box in my fathers name. I know this is untrue as he specifically told me there was a will and deeds to the house in a box at NatWest. The first box has some other unrelated paperwork. What can I do? I have no proof of the contents. The only evidence I have of the existance of the second box is history of two payments of £25 a year.
  19. British Gas Smart Meters have issued a safety warning regarding the Power Adaptor for their Smart Energy Meter. The letter states the following; It goes on to say, that the actual Energy Smart Meter is NOT affected & you are to keep that aside. A replacement adaptor will be sent out within the next 8/9 weeks, along with a envelope for you to send back the old adaptor. Once the new adaptor arrives, plug the Energy Smart Meter back in. The letter does not state any kind of serial/part number or area, I live in Essex, so I've no idea who may be affected or not by this. Contact 08009806121 Mon - Fri 8am - 8pm. Sat 8am - 6pm.
  20. My partner and I live in a 1 bed flat in a house conversion. Our bedroom is above the kitchen/living area of the problem tenants below us. For about 2 years we have been complaining to the landlords about the noise from these tenants. They run a loud extractor fan at all hours of the day and night, bang doors and cupboards, shout at each other and their kids. Now they have a crying baby!! The walls are paper thin to the point where the heating cannot keep the room warm at all. The landlords have written them multiple "warning" letters and had one meeting with them, where they agreed to keep the noise down. This didn't happen. We kept complaining so there was a meeting between us and these tenants, which they denied making the noises. Again it didn't change. I then wrote a formal complaint, in which they reply was saying we are now alleging the noises are happening, even though in the past we have provided recordings of their noise! They also said if we agree to have the landlords come around and do a sound test (which involved one person in our room and one below shouting and banging doors). It clearly to them failed. They have now organised their building contractors to come around to investigate further - but their solution was a bead of silicone around the skirting boards?? This is yet to happen but will not solve the issue. Are we within our rights now to start formally telling the landlords that we are withholding rent payments until this problem is fixed?? It's reached a point where my partner now sleeps on the couch in our living area because the noise is just too much. The other issue is parts of our flat and the building are i believe not up to fire safety standard. By the way the landlords own the entire building. When we first moved in the building inspector and the boss builder did an inspection. The large window in our bedroom needed to be replaced - it was classed as a fire escape and should remain completely open to roll out of. But it just keeps shutting. The builder was told to replace it. Also our front door should have a furry seal around the edge, but didn't and again, should have been installed. To this day, 2 and a half years later, they have still not been corrected. Are the landlords in breach of our contract and fire safety standards?? Could we ask for a rent reduction perhaps?? And should we seek some form of legal advice?? We are at a loss here - the landlords do nothing and the only time you really here from them is to do with rent payments. We are contracted until mid 2107, and couldn't afford to move now, unless the landlords gave us our full deposit back before we moved out - not going to happen! If anyone has any sort of advice, it would be greatly appreciated. Or any more elaboration about anything i have written, please leave a post. THANK YOU!!!!
  21. Every year close to a million vehicles are called back to dealers for a safety check and/or rectification work under the official vehicle safety recall scheme. Once a problem has been registered with the Driver and Vehicle Standards Agency (DVSA) it authorises the DVLA to supply current owner's details to the relevant manufacturer. Owners are then contacted direct, either by phone, email or a letter in the post, and the manufacturer will organise a repair at the dealer most convenient to them. This will be free of charge. If you're unsure whether your car has been the subject of a recall, you can check at the VOSA recall search page. https://www.gov.uk/check-if-a-vehicle-has-been-recalled
  22. Hi all, just want to confirm what i propose to do is correct. i had a £140 credit limit with SafetyNet Credit (owned by indigo michael) it was origonally showing on noodle as a credit card type service, i got it, paid it back, got it again, paid it back etc.... eventually i got in to some issues paying it back so A. i changed bank accounts and B. i wrote to my old bank asking for any CPA from them to be declined in case any money did go in to old account. This is a fairly new debt and the total balance is now £185 which i don't think is too bad to be fair, they have stopped the interest etc.. .. and i have said i will pay the £10 per month for 6 months then £30 per month for 3 months and £35 on the last month, so the balance will be clear in 10 months, they accepted this. My question is, this debt is now not showing on noodle anywhere, not as a late payment, not as a default, not as a closed account, it has just vanished, i said to safetynet credit that any payments i make are on the condition a default is not place on my credit file, marked as a late payment, fine, and fair, ill accept that, but not a default as we now have a aggreament in place to pay it off, they said we can;t garuntee this and a default may be placed but they were not sure, i just replied with, if a default is placed the payments will stop. Why has this vanished off noodle, why does it come under a credit card when it is more of a PDL type thing. Am i doing the right thing. Advice always welcomed
  23. From dangerous daffodils being banned on a village green, to pork crackling not on the menu at a restaurant because it might splash the chef – complaints from the public being fobbed off with ‘elf and safety excuses are at a record high. In the overwhelming majority of cases, the HSE panel has confirmed that health and safety regulations do not ban the activity and that ‘health and safety’ is being used as a smokescreen, usually to hide poor customer service. Here's some of the more stupid excuses: pork crackling not on the menu at a restaurant because it might splash the chef prams banned from a children’s centre for health and safety reasons dangerous daffodils removed from a village green custard pie fight at a local event cancelled because of health and safety chippy not allowing customers to put salt and vinegar on their fish and chips ban on playing with conkers and yoyos, using skipping ropes, and climbing trees selfie sticks banned in a nightclub sheep and cow droppings in a field stopping a scout group camping school production cancelled because lighting operator had not attended ladder training course loose flowers and pots not allowed on graves office ban on paperclips The Myth Busters Challenge Panel, to date, have considered over 350 cases and their responses published on the HSE website. http://www.hse.gov.uk/myth/myth-busting/index.htm
  24. we currenty rent and have done for the last 4 years, 2 years in to renting, the estate agent closed down and some 1 else took over, this person just manages it on a private basis from what i can gather, we pay rent monthly in to their bank, then they take a cut and pay the rest to landlord. since this chance we asked for a new contract but it never happened, our bond got trasnfered to their name under the dps scheme, but nothing else happened. the last landlord safety check and boiler service was 2012, few weeks ago the carbon monoxide alarm went off, so i got a gas safe engineer to come and find the problem, it was the back boiler, it was very dirty/dusty (no service for 2 years!!) I got it serviced and paid for it my self as didnt want to bother landlord as hes already considering selling the house! anyway we have managed to buy our own place and should get the keys next week, but we are wondering since theres no contract in place or anything, do we have to give 30 days notice, or can we give 24 hours notice or what? also where do we stand with having no landlord check done, we have a 12 week old baby, if we didnt have that alarm, things could of been alot different! thanks in advance for any advice or info.
  25. I have a wee issue. We moved into our house in December 2012 for which we received the Gas Safety Certificate. As of this date, we have never received a new certificate from December 2013, and the landlord has never mentioned it. I'm fully aware they're breaking the law ... so what should I do? I have another ongoing issue which is they haven't protected my deposit so will be going to court, so I'm not really in the mood to discuss this latest issue with them, I'd rather just report them and let them answer to the appropriate authority. Who do I need to report my landlord to? What can I do about getting a new certificate? Many thanks.
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