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Found 41 results

  1. Interest rate increases without informing the customer CONC rules i.e customer not informed:- ? surely there is a time limit before they introduce increase, and the customer given a chance to disagree and state no further use will be made of the facility and just pay off outstanding under original interest Rate????
  2. EDF Energy is upping electricity prices by 2.7%, hitting about 1.3 million customers in the pocket. The company said the rise would add about £16 a year to dual fuel households. Gas prices remain unchanged, it said. As a result, typical dual-fuel customers will see their bill rise by 1.4%, or £16 a year, bringing the typical annual bill to £1,158 a year. The move comes just two days after British Gas became the first of the so-called Big 6 energy providers to break ranks and increase tariffs. https://uk.yahoo.com/finance/news/1-3m-edf-energy-customers-hit-2-7-rise-electricity-bills-093718826.html
  3. Action plan to accelerate remediation of private high-rise residential buildings with ACM cladding READ MORE HERE: https://www.gov.uk/government/news/action-plan-to-accelerate-remediation-of-private-high-rise-residential-buildings-with-acm-cladding
  4. Open Consultation Banning the use of combustible materials in the external walls of high-rise residential buildings READ MORE HERE: https://www.gov.uk/government/consultations/banning-the-use-of-combustible-materials-in-the-external-walls-of-high-rise-residential-buildings Important please be aware this consultation closes at 11:45pm on 14 August 2018
  5. National Living Wage workers set for £600 pay rise from 1 April READ MORE HERE: https://www.gov.uk/government/news/national-living-wage-workers-set-for-600-pay-rise-from-1-april
  6. One of my credit cards is increasing the interest rate by 7% come next month - they must think the bank of england is going to do so soon then. I am going to reclaim my changes of several years with compound interest so can I want till next month after the increased rate rise before writing to them or am I on a sticky wicket?
  7. Safety of Scotlands High Rise Homes to be Examined - The Scottish Parliament READ MORE HERE: http://www.parliament.scot/newsandmediacentre/105470.aspx
  8. http://www.bbc.co.uk/news/business-39077957 Royal Mail say this is necessary in order to continue with its Universal Service, where it delivers letters across the whole of the UK for the same price.
  9. https://www.theguardian.com/business/2017/jan/03/petrol-food-prices-uk-rising-2017 http://www.telegraph.co.uk/business/2017/01/10/food-prices-rise-inflation-returns-supermarkets/
  10. http://www.expressandstar.com/business/uk-money/2017/01/27/figures-show-steep-rise-in-recorded-personal-insolvencies/
  11. “The tax take for this group of people has fallen by £1 billion since HMRC set up its dedicated unit. At the same time, income tax paid by everyone else has risen by £23 billion. http://www.mirror.co.uk/news/uk-news/fatcats-pay-1billion-less-tax-9700294 http://www.taxresearch.org.uk/Blog/2017/01/27/public-accounts-committee-says-hmrcs-lack-of-transparency-has-eroded-public-trust-in-a-fair-tax-system/ http://www.rossmartin.co.uk/sme-tax-news/809-mps-initiate-key-changes-in-hmrc https://www.parliament.uk/business/committees/committees-a-z/commons-select/public-accounts-committee/inquiries/parliament-2015/high-net-worth-individuals-hmrc-16-17/
  12. Hello New to here and after a bit of experienced advice I have worked as a window fitter for almost 3 years now for a small local company and gone from being a 'fitters boy' learning the ropes to now leading a team and running my own jobs. I've learnt on the job from colleagues and completed NVQs along the way I started on a low wage with a view that as I learned and could do more my salary would increase, this didn't really happen and I only saw a small increase after a years learning. As it was a job with a friends family i stuck it out and cutting a long story short after being given my first job to run and then subsequent ones I had a review meeting with my line manager and the MD (she runs all HR, payroll, accounts etc as we're a small company) and it was agreed I would go from £17k to £24 which I was over the moon about and felt like I'd finally go somewhere. At the end of the meeting she said she'll need to write a letter to add a change to my contract and summarise what we said in the review meeting (plans for further training, planning for future etc) 4 weeks on after I had an accident which left me with a broken toe and received a parking ticket (which I offered to pay as it was completely my fault) I have been told I won't be getting my increase this month. Initially the MD wanted to hold it back for 3 months but my line manager fought my corner and so far has made it only a month. My main question is can she do this? After all we agreed a new salary as my responsibilities and role had got bigger and now I'm expected to work on my old salary and do more My second issue is with our working hours. The company hours are 0800-1700 (1 hour for lunch) and there is a clause that says from time to time it may be necessary to work earlier or later to meet the needs of a particular job and also that an extra hours worked outside these times would be collected as lieu time and can be taken back as time off or in exceptional cases paid as over time with our salary All of the above I'm fine with but a few weeks back our MD has emailed everyone saying that any time worked between 0700-0800 and 1700-1800 cannot be claimed as lieu time anymore and her justification is that if you work a bit earlier or later it shows you're going the extra mile will be taken into account when it comes to bonuses etc (which are discretionary) so potentially she could have 2 hours a day free work from us Is this change allowed without any kind of consultation? Sorry for the long post and I hope someone can help and perhaps I could one day share any knowledge I've got.
  13. As the CPI was minus 0.1% as at 30 September 2015 the Government has confirmed there will not be an increase in April 2016. All AFPS Pensions will therefore remain at their 2015 level.
  14. If a person receives notification of a County Court judgment that they had not known about, (normally because the summons etc had been either sent to a previous address or had been incorrectly addressed etc) then they can approach the court to request that the judgment be 'set aside'. The procedure is outlined in the following 'Sticky'. http://www.consumeractiongroup.co.uk/forum/showthread.php?454644-What-Form-What-For-Where-does-it-go An application to 'set aside' the judgment or to 'stay' the proceedings is made on a court form called an N244 (known as a General Application). At present there is a court fee for filing an N244 of £155. If the person submitting an N244 is in receipt of qualifying benefits, they may be exempt from paying this fee. They would be required to complete an EX160 form. Last year the government issued a Consultation paper to seek views on increasings the fees for N244 applications (and many other court fees as well). There was an overwhelming response opposing the fee increases. Despite this, the cost of filing an N244 Application is to rise from £155 to £255. There are many other fees increases, one being the court fee for issuing a claim in the County Court. If a claim is made for a value of between £1,000 to £5,000, the issue fee will be £205. The link below is to an article from the Law Gazette. The online comments are worthy of reading! http://www.lawgazette.co.uk/news/senior-judges-lambast-government-over-court-fees/1/5053272.article?PageNo=1&SortOrder=dateadded&PageSize=10#comments
  15. Partner is a skilled welder/fabricator. Been with current employer for 24 years. Currently on £9.67 per hour. Older brother took over firm some time ago, for 8 years has refused my partner pay rise every year. Boss wont say why he refuses an annual pay rise. Because of the cost of living going up and his wages not reflecting on this, anything my partner can do?
  16. The company I work for has increased wages by a derisory amount - for the staff who have been there over 1 year. I, along with another colleague temped there through an agency and have done since last year - me starting in Septemer and my colleague several months before that. My colleague was taken on by the company in December last year. I was taken on at the beginning of May. Our contracts are that we are classed as "casual" staff but have the same rights etc., as the "fully permanent" staff. Neither my colleague or myself have received this payrise. We do the same job as everyone else. I'm sure the company is breaking the law on this. When I temped there through the agency I got paid the same hourly rate as everyone else (same goes for my colleague). As I said, the pay increase is derisory - doesn't come to £3 a week but it is the principle of this. Anyone know how we stand on this?
  17. Up to 10,000 Axa pet insurance customers are being moved to NCI Insurance as Axa leaves the market to concentrate on "key products" – motor, home and travel cover. By August 30 2015, all customers will be shifted on to NCI's insurance books. NCI told MoneySavingExpert that it would provide "similar levels of cover" to Axa, and will "continue to insure any medical conditions identified while customers were with Axa under the terms and conditions of the new policy." But a number of customers who have already been moved to NCI say they are facing huge price hikes, particularly for cover for pre-existing medical conditions. Many insurers will refuse to cover animals with pre-existing medical conditions, however, pet owners who want the most comprehensive type of pet insurance will need to opt for "lifetime" cover. Insurers will set a high maximum amount per year – say, £10,000 – but you will still have to renew the policy each year, and some insurers can refuse to renew it. http://www.telegraph.co.uk/finance/personalfinance/insurance/pet/11598970/AXA-pet-insurance-customers-face-price-hike-of-up-to-2000.html
  18. Increase in older drivers losing their licence on health grounds 3 hours ago An increasing number of people over the age of 70 are being stopped from driving for medical reasons. In the last year, the figure rose by a third to nearly 13,000. http://www.bbc.co.uk/news/uk-31617865
  19. I have a Very mail order catalogue for many many years, have a huge credit limit and only every owe it £100 - £150 at a time at most. Maybe a couple of day late payments but NEVER been in default, never not paid etc etc. can they just send me a letter increasing the general interest rate from 14% to 26% a nd make it apply to the amount I have outstanding. I thought it would be on future orders but it appears it's on everything I owe. Can they just randomly put the rate up? I didn't order goods at 26% can they legally just effectively charge me what they like.
  20. MPs' salaries should go up by the planned 9% to £74,000 after May's general election, the body in charge of their pay and expenses says.
  21. Hi guys... Basically, since i upgraded my contract back in march 2011, i have had no signal. I moved a day or two after i upgraded, and my new area has no signal. I called orange, and they basically said "tough sh.." so ive been in contract, paying for the past 16 months for a phone i cannot use. O n 29th may i signed into my account, and found out my price had been increased! - I was not informed of this... apparently texts were sent, but i didnt get one... So, as the text would be stored on Orange systems, I have put a SAR request in... under the DPA, Orange are not entitled to request more information than absolutely necessary in order to process the request... this has been going on since may 29th, and no luck is progressing , ive refered my case to CISAS... what i want to know is Orange has my details, account address, bank details ETC, so therefore my SAR request below would stand correct? below are last few messages... I recieved a letter in the post this morning from orange saying that they want a copy of a utility bill showing my full address (Orange could provide me with this) and a copy of my passport (they are already well aware of my ID) - their letter also states they will not deal with my SAR until i complete their form... which i do not intend to do, but the letter also states "A fee for the sum of £10 made payable to Orange (we are entitled under the DPA to charge a fee of this ammount)" on their actual SAR form it states "Under the DPA 1998 you have the right to ask if we process your personal data and if so to be provided with a copy of that information. Please complete this application form (typed if possible) and return it to us together with a payment of £10 (cheques should be made payable to Everything Everywhere t/a Orange. We will reply within 40 days of reciept of the completed form and fee" now please correct me if i am wrong on my possition that my email started the 40 day limit on 13th June 2012, as i gave them permission to debit my bank / card with the £10 fee... my CISAS complaint does not revolve mainly on the price increase, but the numerous complaints i had with orange for poor broadband service, lack of billing, failure to provide service, and failure to reply to complaints... The CISAS have accepted a previous message from Orange as a "Deadlock letter" as Amanda has stated in it " We are happy for you to seek independant advice on this matter and we will not reply further" but wont actually issue a deadlock letter... I intend to take ORange to Small Claims court, so my SAR (see how detailed my request is below) will be my main weapon against them, with the numerous complaints ETC I filed with them. i also like the fact that orange wont respond to my complaint for lack of service as she cannot "locate my previous correspondance" (totally rude, and absolutely irresponsible in my view)... - but it all goes in my favour with CISAS... I have asked for CISAS to basically give me £120 (contract payments for mobile service not being recieved) and a formal letter of appology from orange for lack of support / reply to complaints, and a termination of my account with no fee. I feel this is well below what i am entitled to. I have put no claim in for damages ETC... so would you guys say this is would go through well? if CISAS cant deal with it appropriately, I will take it to small claims, and the SAR will be key with "Cell Data" showing i have been unablee to use my phone in my home area.
  22. I wanted to cancel my broadband / phone line service with Virgin. I phoned up to cancel a few months ago but was told of the cancellation fees so I didn't bother. I have recently found that I could cancel without charge because they are putting the prices up in February. But apparently you can only cancel a month after they first tell you about the price increase. The problem is they emailed me about it in November, so now the month has passed. I was wondering if there is any way that I could still cancel without any charge?
  23. The price of NHS prescriptions is to rise by 20p in April and again next year. NHS dental charges will also increase by up to £5 from 1 April. In a statement, Health Minister Norman Lamb said the increases were justified given the increasing demands on the NHS, with spending on medicines alone almost doubling since 2000. Wales, Scotland and Northern Ireland have scrapped all prescription charges. Around 90% of prescriptions in England are currently dispensed free of charge. There are exemptions for people on low incomes, children and the over 60s. The current prescription charge is £7.85. Dental charges will also increase. As of April 2014, the charge payable for a band one course of treatment will increase by 50p from £18 to £18.50. The dental charge for a band 2 course of treatment will increase by £1.50 from £49 to £50.50. The charge for a band 3 course of treatment will increase by £5 from £214 to £219. The cost of prescription prepayment certificates - 'season tickets' that can be bought to cover prescription costs for three or 12 months - will remain unchanged at £29.10 and £104, respectively. http://www.bbc.co.uk/news/health-26529262
  24. I took out a deal through mobiles.co.uk at the beginning of this month and I wasn't made aware of any imminent price rise. Where do I stand? Absolutely fuming to be honest! My webchat with o2 came out with this cracking quote ; Quote: Originally Posted by O2 if you would have contacted us on chat or visited our O2 store, then we would have given you all the information. They were basically saying I should have went to a store to get info on the price rise so it was my fault for buying online! They constantly said it's in the terms which I never received anyway. I did read a quote by ofcom in a news article that says ; Quote: “It can’t be that they bury this away in their terms and contracts,” an Ofcom spokesperson told Telecoms.com. “We are assessing what is provided to customers at the point of sale with a fine tooth comb to ensure that it is being communicated completely transparently, so that consumers can be said to have fully agreed to it at the point of sale. Transparency is the key thing; they have to be abundantly clear, transparent and up front at the point of sale so consumers can make an informed choice.” What are my rights in this situation? Should I have visited a shop to make sure the price would stay at £27 p/m or are they misinforming me again?
  25. Hi, Just a quick question. I have an account with JD Williams and today had a letter from them that from February the APR is going up at 10%. Can you reject the rise and carry on paying what I owe as long as I don't order anything else. Thanks for your time JJ
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