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  1. I was planning to give 4 weeks notice and have 1 week furlough and take the rest of my annual leave at 100% pay.
  2. Sorry yes there is an adjustment for bank holdays. Thank you very much for your advice here. I really appreciate it.
  3. Thank you for responding. I am contracted to work 37.5 days a week, 5 days Monday - Friday. For some reason my annual leave is calculated in hours instead of days. My initial entitlement is 25 days per year, which is 187.50 (for a 7.5 hour day). So the amount I have left is 157.50.
  4. I don't know if anyone can assist me. I am currently on furlough and informed my employer that I would return on 21st June 2021. However, I have been offered a new job which I will be accepting and want to know how the furlough scheme would work with me resigning and also having 21 days annual leave left. I have to give 4 weeks notice and wonder if I would take 1 week as furlough and 3 weeks as annual leave, is this correct?
  5. Do you mean the response of the complaint I made to Canada Square Operations and the response stating that I need to send the letter to paypal?
  6. Can I make a complaint to Financial Ombudsman Service or can I complain on resolver?
  7. The gist of this is that I made a PPI claim in respect of an Egg loan and although the claim was upheld, the letter I received stated that the funds I would be forwarded to my Practitioner as I am currently in an IVA or declared bankcrupt. This is incorrect information and although I asked where they obtained this information, they did not respond to the question. It was only after re-reading the letter months later after reading an article online, (it was received in December 2019), that I decided to write to company. They have written back to me stating that I need to contact Paypal regarding this as they contacted Paypal and they have stated that the 'redress from the complaint belongs to them'. The amount award was over £4000. As I am no longer in an IVA how can this be the case and what can I do?
  8. I have attached the letter that I received from Payplan. I am a bit confused about it. Payplan IVA.pdf
  9. Thank you for your response. So the bit about being entitled to any VAT or PPI payments, are they entitled to this?
  10. I took out an IVA in January 2012 however it failed and went to court in March 2013 due to unemployment. I received a letter from them dated February 2015 with court information (as they took me to court) stating ' Further to the failure of the Debtors' Individual Voluntary Arrangement, the Supervisor retained the power to deal with any pending PPI claims and recovery of VAT (where applicable). Any potential PPI monies have been received by the Supervisor and distributed in accordance with the IVA proposal as modified. However, where further IVA assets, such as PPI are realised after completion of the IVA, these will be realised by the Supervisor acting as trustee of those assets which will be distributed in accordance with the IVA'. I just need some clarification about this. How long does the Practitioner duties last and does this mean that any PPI claims that I may make in the future and awarded will go to the Practitioner for distribution? Thank you for your help.
  11. He explained what happened to his bank who refunded his money however they did state that virgin may contact him for the money back. He has further spoken to virgin customer service (as they contacted him) about it and even though they agree verbally, that all the call charges are via whatsapp, they sent him a bill. They have sent 2 further bills, one for £25 stating that he made a call whilst in Jamaica, where he did not travel to and could not due to covid restrictions and another for whatsapp calls. Of course, they are being disputed and my father is waiting for a letter in order to send a complaint to CIFAS.
  12. I ordered a weight exercise bench around 10.20pm which I thought was foldable as this is the information I placed in the search engine. After double checking I realised that it was not foldable and requested a cancellation. I was then sent a message at 03:50 stating that the seller was unable to cancel the item as it has been dispatched. I am very angry at this as I don't believe that the seller did not see the message to cancel. I have also realised that as the card I used was my partners and he does not have a paypal account, the seller may not refund the money for this item. I am tempted not to accept this item however if I do not I would not be able to return it. I have already contacted the bank who states that my partner would need to speak to the seller. Any help please?
  13. Thank you for all your help, the bank has assisted with this even though they are now saying he owes them more money. Strange that they are charging him for calls in a country that he was never in and were all made via whatsapp but we are taking this further.
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