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About shortwoman68

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  1. Thank you for the reply. My partner has received the documents from the Solicitor but he has not signed it as yet as he was waiting to hear the outcome of the complaint but the Solicitor has emailed me asking for the signed documents to be returned. But no, this did not spring to mind at the time until recently. I will look at the documentation to see if this is mentioned.
  2. My partner is had a medical injury where he received a chemical burn from a back slab (plaster burn) which was not put on his calf properly as there was not enough padding. Due to this, my partners has to travel once or twice a week to the Burns unit which is a distance away, by cab, which is costing us money. During his last visit to the hospital, the Quality and Risk Manager emailed me stating that they would reimburse the cost of his travel if I forward her the receipts, which I have done. Prior to this, I submitted a complaint on my partners behalf to the private hospital which should have been answered within 20 days however they extended it to 25 days. The 25 days were up on 5th April and I emailed the Chief Executive asking why there was no response. We then received a letter apologising for the delay and stating that the individuals that were involved were absent and therefore the response to the investigation would be delayed. I responded to the letter by email and received an out of office reply that the Chief Executive would not be back until 23rd April and for any further concerns please email his PA, therefore I forwarded the email to her. My partner had to visit 2 hospitals for treatment and each consultant encouraged him to sue the hospital as the burn is the worse they have seen (my partner had to had 2 skin grafts). We have seen a Solicitor who will be dealing with my partners claim on a No win, No fee basis, however my question is, if the hospital comes back to my partner with a settlement, does he have to give a portion to the solicitor or can he just cancel the solicitor. We both do not know how this works..a response would be appreciated.
  3. We will be meeting with the consultant who carried out my partners operation on Tuesday as he is now aware of the chemical burn which was due to the lack of care at his hospital. Apart from letting him know how angry we both are, especially my partner due to the pain, the amount of extra travel and the further operation he needed to have, do we tell him our intentions to sue as this has added time onto my partners recuperation.
  4. Thank you for any advice as I am speaking up on my partners behalf and need to know how to approach this when we see the consultant next week for the follow up of his initial operation.
  5. My partner was referred by his GP but ended up having it done at a private hospital as this was one of the choices paid for by the nhs, therefore, it does not come under a trust. I do believe he is genuinely concerned however my partner is in a lot of pain due to their lack of care. He only thought about attending his follow up appointments but he has been to A&E twice for dressings and now has to travel to a hospital who specialises in burns which is over 8 miles from my home. As I don't drive we have to take a cab as he has to keep off his feet as much as possible. This has so far cost us over £60 in 2 days. This cost will rise as he now has to have an further operation at this hospital and return twice a week for further treatment. While the original operation went ok, the lack of care afterwards was more than neglectful.
  6. I need some advice. My partner had an operation a week ago on his foot which went well however when they put a back slab (plaster) on his calf to support his foot, they did not put it on properly and he ended up having a deep chemical burn from the plaster. After the operation, he continually told the nurses that he felt that his calf was burning but was told, it is part of the surgery. The nurses did not bother to check his calf. As a result of this, he now needs a skin graft due to chemical burns from the plaster and the burns being so deep. I tried to contact the hospital who did the surgery which is private but the surgery was paid for by the NHS, however they do not has a Patient Advice and Liaison Service and the only way to complain is to email youropinionmatters or another email which is used for feedback mainly. We were advised by the two hospitals that he now had to attend for treatment, to take the matter further as the hospital that did the surgery were negligent. Recently the Consultant that carried out the operation called and stated that he had received notification of what had happened to him and was not aware of the burning. He asked when the burning started and my partner stated straight after surgery and he informed nurses continually. The Consultant said that no-one brought it to his attention and even when he asked if my partner was ok for discharge, the nurses said yes. My partner has a pre-scheduled appointment with him coming up and he said he would like to discuss what happened with him. I am guessing that he does not wish us to go through the medical negligence route that we were advised to take but as we have never been through this before I would like advice on next steps. Help anyone please.
  7. Thank you for the reply. Sorry for the confusion. The letter on the 21/12/17 was the parking fine and he responded to them with a letter dated 1st January 2018 with evidence of why he parked in the area but they sent a rejection notice. They stated that he could appeal on a Notice to Owner however it did not arrive until the appeal time had run out and he was unable to appeal. He sent a letter to this affect on 2nd April and they stated it was 'unfortunate' and he should contact the post office regarding his late mail. I understand that the timeline is a bit confusing with all the letters back and forth however I disagree that my father has opted to dig his heels in as his evidence clearly showed that there was no signage on the bays and actually no bays. But I do understand what you mean. I will consider what you have said.
  8. My niece and her mother were subjected to an arson attack on their home over 4 weeks ago. Police are investigating and the fire brigade have already been and reported that the occupants should not be living in the property due to fire damage and smoke inhalation. They live in a multi-occupancy home, with their home on one side and a neighbours on the other. Their neighbours home also sustained some damage on their doors and smoke inside their home. Hyde has sent numerous contractors to try and clean the soot from the walls but it is still there, electricians to put in temporary battery powered lights and a surveyor as there is structural damage. They have also written a report for Anti social behaviour (which is what they are classing the attack as) but refuse to move them to temporary accommodation and will not provide them will a letter to take to Lewisham Housing. My nieces mother has liver problems and attends A&E frequently due to inhaling the fumes from the soot which is causing her difficulty breathing. Is there anything they can do:?:
  9. Just an outline. My father parked near his home where he was not aware that it had become a parking zone. Parked on the road side where he did not notice any signage stating he was not able to park in that area. He later received a parking fine and disputed it sending evidence of where he parked and where there was no parking signs stating he could not park in the area as well as the information below: On page 52 of the Department of Transports booklet ‘Know your traffic signs, 2015 and relating to controlled parking zones, it states ‘The times when these operate should be shown on signs at the bays; these times may not be the same as those shown on the zone entry sign’. There are no bays on the road and there was no signage. The letter was sent to them on 1st January 2018 in response to their letter dated 21/12/18. During this time they stated that they sent my father a 'Notice to Owner' dated 15/02/2018, however he did not receive this until the date for response was past. He wrote to them on 2nd April explaining this. However in this letter they also rejected my father's appeal and a request was made to pay the lower rate of £65. They did not respond to my fathers letter until 13th June 2018, over 2 months later. At this time my father was abroad burying his brother and visiting other sick relatives and returned to the UK on 9th July 2018. (He left the UK on 11th June). By this time the time limit for completing a Witness Statement or responding had run out and although the reason for this was explained to them and copies of his passport and ticket was sent to them, they stated it was 'unfortunate' that he did not receive it in time and increased the amount to £195. They also did not respond to his request to pay the lower amount in this letter. My father then sent a postal order for £65 instead of the £130 in a letter dated 14th July, and they have now responded in a letter dated 28/9/18, over 2 months later stating that he did not make representations to the Notice to Owner dated 15/2/18 or pay the full amount and as a result the amount was increased by 50%. An £8 fee was further added for and Order of Recovery with a Witness Statement attached. They sent an Order of Recovery on 11/7/2018 with a Witness Statement attached but instead of completing the statement a letter was sent instead dated 14th July. The have waited over 2 months to then state that the £65 cannot be accepted as full and final payment and still want him to pay £195 minus the £65. Although they have stated 'Should you have grounds to file a Witness Statement out of time he should contact Northampton County Court but then go on to state that filing a late statement will not cancel the PNC or reduce the outstanding amount, I think this is quite pointless as nothing would be achieved. I hope this is not too complicated. Is there anything that can be done considering my father's predicaments and their inconsiderate behaviour:?:
  10. Although I have viewed my credit report, I have also now requested the stat report.
  11. Renegadeimp..equifax didn't actually send me a response. They just sent me a pdf of my credit file which i didn't ask for. Andy..it is clearscores fault but how can i contact someone i dont know?
  12. I have queried this through Clearscore and I received a response from Equifax which was not even a proper response. I have messaged them again requesting a proper response.
  13. The financial connection is on Clearscore which is run by Equifax but it is not on my Noodle report. How can this be on one report and not another?
  14. Thank you for your reply however as it does not state who registered the association, how can I find out this information?
  15. I have been checking my credit files mainly Noodle and Clearscore but have found out that I have a financial connection on my account to someone I have never heard of on my Clearscore account. I sent in a dispute and realised that this is connected to Equifax. They did not answer my dispute when I informed them that I do not know the individual which is highlighted as connected to me and asked how he is on my account when he does not appear anywhere else. My response to this was a pdf of my credit file showing his name as a financial connection which I was already aware of. Is there anyway I can get this removed as I have never heard of the person on my credit file?
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