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  1. Hi All, I urgently need assistance. Background - I'll try to be as brief as possible.. my husband entered into an IVA agreement over a year ago and listed all his creditors with some being debts from repossessed properties. An arrangement was agreed which he adhered to around March this year he received a letter from PARATUS that we were about to sell our home and they object to the IVA citing the fact that they were not included in the arrangement (which according to them they would have voted against anyway, as they can see there is equity in the property!). Alarm bells started ringing because: 1. the house was not on sale (we later found out it was our neighbours property that was listed). 2. The terms of the IVA was that after 5 years, the property will be revalued and HIS share of the equity will be added to the pot. 3. When the IVA was arranged, the property was in negative equity 4. We were not aware that GMAC (the details my husband submitted to the IVA company) had changed their name to PARATUS. The Insolvency practitioner also did not follow up when there was no response from GMAC so a nominal fee was appended for those debts. We tried to explain that this was a genuine mistake due to the name change and we offered a new payment arrangement to include them and give them a bigger share. This was rejected twice, PARATUS applied to have the IVA revoked which was successful because their share of the debt was 12% or so. They claim to have sent letters which is a lie because we requested for copies and we were sent some unsigned, undated letters on plain paper- no logo/letter heading etc. They applied to court for a charging order in Norwich. My husband wrote to the court to request that the hearing be moved to London so he can attend and wrote the above points also to the court regarding the fact that they concocted letters and that new payment offers were rejected. The location was not changed and the court allowed the order! I have received a letter today that they want to place the charge on the property and if I wanted to contest it as I have a home rights notice on the property.... . what can I do please? Please note; 1. We received a letter from PARATUS a few weeks back after my partner complained to them and they clearly stated that they would not have written to him about the change of name as they only notified people who had active mortgages with them. ...how come they were able to produce those letters? 2. Why did the court discount my husbands supporting letter? 3.Property is in my husbands name and the debt is solely in his name however, but I have registered a home rights notice on it. I have contributed financially to house running costs and lump sums towards the mortgage payments. 4. The original IVA clearly stated His share of the equity will be brought in AT THE END OF 5 YEARS, PARATUS are saying they do not consider that I have a beneficial interest because it was not registered on LR 5. We have 3 children, youngest is 9. 6. It is obvious this is an unscrupulous company but it seems the law is on their side. I have 14 days to raise objections....,any pointers please? Apologies for the long post
  2. I am looking for more advice on a letter I recieved from BW Legal regarding a Parking Charge Notice. I was parked in a private car park in a visitors bay, which allows 60 minutes of parking on 18/05/16. I definitely know that I did not overstay this time as I was attending a dance class which was 60 minutes long and I was late to attend! When I left the class I found the parking notice but stupidly did not take any photographs as evidence. Although I am sure I could get more than one witness to agree that I was parked within the time frame in a visitors bay. After doing some research I chose to ignore correspondence from Vehicle Control Services Ltd. I have now been sent a letter from BW Legal with the usual threatening message of having to pay £154 within 16 days of the date of the letter ( which is dated 25th August even though I received on 1st September), or they will take me to court blah blah. As I am confident that I was given the charge wrongly I would like to contact them with a letter of denial however I am not sure this is the best course of action? Also I thought I should mention that this was in Scotland, I am not sure if English law and Scots law have differing rules regarding this. Any help would be much appreciated on the best course of action. Thanks.
  3. I have recently moved and my bank said BH rejected payment. I called first thing Monday morning to pay them and sort out address. Staff where just rude and said i had to pay £15 charge I cannot afford this and told them i want to pay what they didnt take sat. They are now asking for this weeks payment early too !!
  4. I Parked at the rear of Argos whilst I went straight to Argos to pay for the item. It had already been ordered on line. I was gone for no more than 5 or 10 minutes. When I returned to my car, there was a UKPC parking charge on the windscreen. I had parked a few yards away from the collection entrance as there was already a car there, and I didn't want to block any ones way. It was a Sunday and very quiet. There were plenty of other parking spaces available. The ticket on my windscreen states "A Parking charge of £ is outstanding" ....... there is no figure printed there, but if you look VERY closely, the printed amount is on the line below and mingles with further text so cannot be easily seen. I have a receipt from Argos for the item purchased, whose date and time is one minute away from the one on the parking ticket. I went back into Argos to complain, but the girl said it was nothing to do with them as it was not their land. I've also contacted Argos help on line .... and been told to sort it out with the parking company. I've also rung CAB for their advice. I've read some of the threads on here and feel more optimistic. Am I right in thinking that I need to wait for UKPC to write to me before doing anything? I realise that this would mean I might have to pay the £100, rather than the £60 (which is buried in the text) Any help gratefully received. Whatever the outcome though, my view of Argos has plummeted. Also, an elderly gentleman who parked at the same time as myself, got a parking ticket too. they must have been rubbing their hands together that day! The signage did say do not leave your car unattended, but I assumed that Argos owned the land, and being as they tell you to go around the back, that it would be alright to park there to pay for the item. Apologies for the length of this, but I wanted to give all the facts. Thank you P.S. The area I parked in has signs saying "No Unauthorised Parking". It was not a car park you bought a ticket to use. My parking Charge states "Parked in a permit area without displaying a valid permit"
  5. I accidentally overstayed by 28 minutes in a Lidl car park in Leicester and so my father (who is the registered owner) was sent a parking charge notice for £90 (reduced to £45 if paid within 14 days). I need to appeal by today but have no idea what to say as I have never received something like this before and I do not want my father to have numerous notices sent to him so what can i do? The signs are not very clear at all in the car park and are just dotted around and you would only really be able to see them if you parked in the spot directly in front of the sign however, I have no pictures to back this up as I no longer live near the store. Can anyone help me with this please?!
  6. Bardan can you let this know how this goes seems very stressful have they given up now or are still after you? http://www.consumeractiongroup.co.uk/forum/showthread.php?452658-G24-continued-threats-5-mnths-on-do-I-stand-firm&p=4937339#post4937339
  7. Hi all, We need your advice a Parking Ticket. Received FCN attached to Windscreen on 10th July 2016 at Willen Lake Car Park, Milton Keynes. Parking company is Napier Parking Reason for issue: Failure to Display a ticket The Driver had Bought Ticket and displayed it on dashboard, then went for a bike ride. The Driver opened the driver door and the ticket blew into the passenger side door pocket. The ticket was still valid at time of the FCN and had 2 hours remaining. The Driver did not appeal Napier Parking after reading various cases on CAG and wanted to wait for the NTK. Received a Notice To Keeper (NTK) on 16th August (issued 10th August but only read it on return from holiday 16th August). The NTK did not provide photographic evidence NTK mentions Protection of Freedoms Act 2012 (PoFA) in the header but not Section 4 The Driver has NOT APPEALED after receiving the NTK and it mentions an appeals process but only after the driver has contacted Napier and appealed. What are the next steps? Thanks Fudster Napier Parking Ticket July 2016.pdf
  8. Had a lovely holiday in Spain for my 40th! Booked the holiday through a travel agent including airport parking. Been home a month,and received a parking fine from UKCPS for £100. My car had been parked for the week on Skypark Liverpool and the reason for issue was WITHOUT A VALID PERMIT OR AUTHORITY. Apparently a notice was affixed to the windscreen of my vehicle, nothing on the car windscreen or was told about this by our meet and greet rep for Skypark. I have contacted Skypark Liverpool and their head office in Blackpool. No response from Liverpool but had a response from Head Office who can't find any of my details including car reg. I am now awaiting the travel agent to email the booking ref over. In the meantime I would need to appeal the charge to UKCPS. I want an explaination as to how I have received a parking charge when I have paid for a weeks parking? ! This was our first time abroad with my family. Has anyone else suffered at the hands of these charlatans?
  9. My granddaughter sometime stay around her boyfriends flat which his sister rents, they have no parking permits and never have received a pCN, my granddaughter around 3.00 am received a PCN saying she was not displaying a valid PCM UK Ltd parking permit. Is this right? her boyfriend and his sister do not display parking tickets not have they ever had to apply for one. A man apparently sits around the block watching for cars. Can she dispute this as I think it is a bit strange. Mashmallow
  10. Just received parking charge from "parking eye", date of offence 17/06/16. Unaware of charges for chatting in holiday inn car park for an hour. just received ticket through post, date of issue 23/07/16 35 days' after 17/06/16, and arrived in post 02/08/16. And expecting payment by today 06/08/16 in order to get discount!!!! Photo of car (hirecar) stating an 1hr 1min stay, and no evidence of me/collegue registrering at hotel etc - for a meeting in a virtualy empty carpark at 10 15 am!! Thought any tickets had to be issued undr 14 days' of offence!! Anyones' advice would be most helpful Inclined to complain to holiday inn popla etc
  11. Problem with British gas. Thinking of sending this letter to BG any thoughts / advice appreciated I have owned this property for approximately 12 years and it has never been habitable for this time. I received bills from Npower for £0 for electric and British Gas for £0 for gas. Because these bills were for £0 I used to simply throw them away. The bills were always addressed to 'The Occupier' My problem is with British Gas. The meter is situated in an outside cabinet, I have no gas appliances and no gas piping, the gas pipes terminate in the meter cabinet. I received a bill from BG on the 31st August 2013 which showed that the actual meter reading was 1412 (same as 10 years ago) and that no gas was used and the bill came to zero (no standing charges ). The next bill I got was dated the 5th August 2015 Which was an estimated reading of 1413 with a total to pay of £176.63. I immediately phoned BG and explained the situation and was clearly told that I should change my supplier to one that didn't have a standing charge and that this bill would be cancelled as I had never had a contract with BG. I did this immediately but then got a letter from BG to say that they had blocked the transfer as I owed them the £176.63. I again phoned BG and spoke with a lady who was extremely rude and told me in no uncertain terms that I was responsible for the bill and should honor my commitments, not being happy with this I asked to be transferred to a supervisor, no supervisor was available but I was assured that a supervisor would ring me back. (I am still awaiting that phone call). Since that time I have Had standing charges added to my account Had extra charges added to my account for a debt visit (£36.00) and an administration charge (£13.00) Been notified that a legal warrant of entry had been obtained and a visit was to be made on the 25th April 2016 to fit a prepayment meter. - No visit was made Been notified that a legal warrant of entry had been obtained and a visit was to be made on the 30th June 2016 to fit a prepayment meter. - No visit was made Threatened again that a legal warrant of entry will be obtained to fit a prepayment meter Questions that I have of BG From the last 10 years bills (2004 to 2013) you should have known that no gas was ever used why didn't you inform 'The Occupier' that you were going to introduce a standing charge. Why do you persist in wanting to fit a prepayment meter when no gas is consumed. Why haven't you looked at my notes and made that phone call that you promised. Why have you blocked my transfer (you could still have pursued me for the debt) instead heaping as much pressure as possible. Why have you escalated the debt from £176.63 (4th August 2015) to £304.25 (8th June 2016)
  12. There's new plans afoot regarding the environment, which could see older cars and vehicles that cause more pollution to be charged a lot more to drive in London. The Mayor of London, Sadiq Khan, has spoken about plans to charge vehicles that cause the most pollution £10 per day if they want to drive in the centre of London, in a bid to extend an "ultra low emissions zone". The new plans are looking at a charge', which would apply to vehicles - petrol or diesel - which have pre-Euro 4 emission standards. In short, that effectively means cars that are registered before 2005. If you're thinking 'well, I don't live in London, so why should I care?' - well, there's a chance that this could extend beyond the capital. http://www.bitterwallet.com/motoring/older-cars-to-face-super-charge-in-london-92577
  13. Hi I was caught doing 80mph on a dual carriageway back in March and just had my court hearing on Tuesday July 26th. During which time my points have gone from 9 down to just 3. I was unable to make court as it was 150 miles away and only had a few days notice. My case was heard and I was disqualified from driving for 6 months from the 26th July. If they are to take the 6 months from the 26th then I only had 3 points at that time and should only get 3 points and £100 fine? Have I got a case here?? Would appreciate any help MK
  14. Hi there, Just wondering if anyone can help. We moved into our previous house in 2011. We paid a management company each year for the communal service charge as instructed. Not an issue. However, when we were in the process of selling in 2015, our solicitor found that the accounts for the previous four years had not been completed and filed by the management company. We were advised that our buyers wanted to hold a retainer of £200 in case of an underpayment, which we agreed to. Just before we exchanged contracts, the management company emailed to advise that for the first year (2011-2012), we had actually OVERPAID them by £144.45. Following this, we emailed them the following: ----------------------------------------------- From: ***** Sent: 08 June 2015 18:08 To: ***** Subject: Ref ****** Good afternoon ****, I have received communication from you regarding a credit to my account for the period 06/07/2011 - 30/06/2012 to the value of £144.45. As the charges for each year are paid in advance, I would not like this credit applied to any future bill, instead I would like to receive the amount direct to myself in form of a cheque or bank transfer, due to the fact that I have sold the above property and will be moving at the end of this month. Please can you confirm that this will be actioned as per my request, and the same applied to any further credits that may be due for any charges up until 30th June 2015. I look forward to hearing from you. I can be contacted via this email or on the mobile number below. Regards ****** ------------------------------------------------------ The management company then replied with the following stating that once ALL years accounts were finalised, they would return any overpayments to us: On Tuesday, 16 June 2015, *********** wrote: Good Morning Thank you for your email I note your below instruction however at this stage the credit it unable to be returned to yourself. Any overall credits can of course be returned to yourself following the production of all outstanding accounts. Kind regards **********- MIRPM AssocRICS Acting Branch Manager, Estate Management ------------------------------------------------- We have since been advised by our solicitor that the overpayments are for the following amounts: 2011-2012 - £144.45 2012-2013 - £185.41 2013-2014 - £110.83 2014-2015 - £83.80 Total overpaid - £524.49 However, the management company have gone against what they have agreed to and credited the accounts, meaning the buyers have now had this money and they are refusing to refund us. Our solicitor has not been overly helpful and the management company have now said they won't speak to us as we are no longer the owners of the house. What rights do we have? Are we able to fight this in small claims? Any know how would be good. Thanks in advance.
  15. hello, part of my son's job is to visit business's and rectify electrical issues they have. Often in shops or banks he has to park quite close so he can transport his tools. He has received a parking charge notice and I'd like advice please. Please keep things simple... ...I've looked around the site and other consumer sites (eg moneysupermarket) and its my understanding that when parking on private land, the bottom line is that it is unenforceable in law please clarify the above son visits a bank in Warrington and parks up, gets a wrapper on the windscreen with the words "parking notice enclosed" within the plastic wrapper is the ticket from a firm called "parking ticketing ltd" based in Ducie Street Manchester reason for ticket: parked on private property in contravention of the site parking restrictions as displayed on the signage or permit... .....A parking charge of £100 is due within 28 days of the date of issue. A reduced rate of £60 will be accepted if paid within 14 days with failure to pay the full amount within 28 days will result in the charge increasing by a further £50 date of issue:27/1/16 observed time: 12:05 issued time: 12:18 my son emailed them and explained his circumstances (probably have his name now) but they rejected his appeal. Do we just ignore this demand and bin it? this type of event is an going thing for my son as his employer expects the work to be completed but they won't pay any fines. There are security issues with banks in such that, it takes time to sign in and once in, you cannot just come and go as you please so the 10 minute observation grace period is used up before the bank manager even signs him in most times many thanks
  16. Hi, I have two or three charges on my home as a result of unsecured (credit card) debt from about 10 years ago. These charges do not appear on my credit report as they are over 6 years old. However, if I try to sell my home, can the creditors (who are all debt purchasing companies and who all bought the debtor account for pennies on the pound and then turned it into a secured charge through a CCJ) impose the charge and block the sale of the property unless I pay them the full sum of the old debt? I'd really like to know where I stand on this , as I have my mum's care home bills to pay as well as my own living expenses. Thanks.
  17. Below is my letter of complaint to Hastingsdirect; ''Dear Customer Relations Department, I am writing to advise you of changes to my details. To explain in more detail I telephoned Hastingsdirect today with regards to a change of address. I was not informed by the call centre operator that it would incur a fee. I was only informed at the end of the call that I would be charged £42.88 for it. I immediately told him to cancel it as I wouldn't be able to afford the change for now, my car insurance is due for renewal next month. He refused and said I must pay the charge. He told me that a Manager will be in touch within 30mins, I waited for an hour and no one rang me. My complaint is about lack of information and misinformation. I would like you to Refund the charge of £42.88 due to be deducted from my account. If the change of address will incur additional charges or affect my policy in any way, I would appreciate it if you would let me know as soon as possible.'' I have just done some research online about Hastingsdirect and I am inundated with a host of complaints about them on this issue. I have tried to resolve it with the complaints department to no avail. I will be contacting the Ombudsman if this complaint is not amicably resolved. I will also be posting this to as many forums as possible. My main question is this: Is it fair to charge £42.88 for just a change of address?!
  18. Hi all, I apologise in advance for the long-winded post and hope you can bear with me as I explain my situation as I am confused about what I should do next and could really do with some advice! I live in the South East and occasionally have cause to use the dartford crossing which in late 2014 converted the toll system to an online system where you could pay within 24 hours of a crossing. I set up an account in April 2015 for my husband's car which I credited with £10 and authorised to take automatic top-ups as and when needed. We then proceeded to use the crossing several times over the summer when going on weekends away or day trips. At this point I was also looking after my new baby who, due to reflux and eczema, was sleeping very poorly and I was becoming quite sleep deprived. I was not on top of my usual filing of post etc and had let it pile up on the windowsill for 'when I have time'. I know this was foolish but genuinely wasn't expecting anything troublesome in the post! When I finally did open the post I was horrified to see 5 PCN letters from dart charge and came to the conclusion that there must be some kind of mistake, in my next foolish move I decided it was best not to mention this to my husband and that I could surely rectify it easily enough. Well, unfortunately by the time I put in my online appeals I was sent a letter stating that I was out of time to respond and that the case was going to court. At this point I told my husband what was happening (the car is in his name) and he was quite content that we would be able to explain the situation at court and it would be fine. we waited for the witness summons. The next thing we know we are being contacted by an EA who claim there was a court case at the end of June and they will now be sending bailiffs to collect the debt. My husband contacted them and explained that we were not aware of the court date and hadn't had a chance to explain that we had tried, in good faith, to pay for the crossings. The EA told him that there was nothing we could do now except pay up, we hoped that this was not true and so asked for copies of the court orders which we still have not received. Yesterday we received a visit (apparently at 6am although I was awake and heard nothing) from an EA who posted a letter adding £235 to our costs (over £800 on this one) today a further letter detailing more PCNs on a seperate reference totalling over £500 with a warning that if not paid by tomorrow the EA will visit on this case. My husband is adamant that we should not pay these fines when we have an account, in credit, with dart charge that should have covered the cost of the crossings. It has transpired that I actually input a 0 instead of an O when creating the account (sleep deprivation again) and dart charge have (since I created the account) installed software that prevents this type of error due to so many people making this mistake. I am now confused about what, if anything, we can do next?! My husband is adamant we should not pay but with three small children I hate the threat of the visits from an EA and am starting to be tempted to try to pay to remove the pressure, especially as the costs keep rising. Thank you for reading all the way through this and thank you in advance for any advice or suggestions you may have.
  19. Hi All, I had an email from UseNext below ====================================================== Attachment: Your invoice ====================================================== Customer data: Removed -------------------------------------------------------------------------------- -------------- Invoice line item: Invoice number/Mandate: ... Invoice date: 22.03.2016 dunning charge dunning charge:3.... Number of Items: 1 Unit Price: 5,00 Euro ------------------------------- [uNXDE307] UseNeXT Smart+ (22.Mrz.2016 - 22.Mrz.2017) (CET) Number of Items: 1 Unit Price: 79,46 Euro ------------------------------- Net Price: 84,46 Euro Tax: 20% equals: 15,89 Euro Total Price: 100,35 Euro Date of issue: 03.05.2016 The invoice total contains overdue fines in the amount of 5 EUR. Kind regards, Your UseNeXT team ============================================================== UseNeXT is a service provided by: Aviteo Ltd. Legally registered address: Aviteo Ltd. Regional Branch Josephspitalstrasse 15 80331 Munich Commercial register number: HRB 153436 Tax number: 143/117/10088 Managing director: Christian Robert Schuetze -------------------------------------------------------------- Aviteo Ltd. - Palladium House 1-4 Argyll Street London, W1F 7LD - Great Britain Comp. Registration Office Cardiff No. 5069029 ============================================================== Please do not reply to this email! We do not control the mailbox, so you will not get an answer. For further inquiries to our support please click on Removed Link I've replied a few time telling them I had cancelled this on the 20th Feb 06 the same day I signed up to it. These have been ignored. Yesterday I received a letter demanding payment. The account was cancelled well before 14 days but they are saying this isn't the case. Advise is needed.
  20. For tickets received through the post (Notice to Keeper) please answer the following questions. 1) Date of the infringement: 20/05/2016 2) Date on the NTK: 27/05/2016 3) Date received: 30/06/2016 4) Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Yes “On the 20 May 2016 vehicle ‘reg correct’ entered the Marriott Huntington car park at 11:18:00 and departed at 13:36:24 on the 20 May 2016 May 2016. The signage, which is clearly displayed at the entrance to and throughout the car park, states that this is private land, the car park is managed by Parking Eye Ltd, as a permit only / paid parking car park, what parking tariffs apply and the parking charge applicable without the appropriate permit or payment of the appropriate tariff when parking, along with other terms and conditions of the car park by which those who park in the car park agree to be bound. By either not purchasing the appropriate parking time or parking without a valid permit, in accordance with the terms and conditions set out in the signage, the Parking Charge is now payable to Parking Eye Ltd (as the Creditor). You are notified under paragraph 9(2) (b) of schedule 4 of the Protection of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking charge in full. As we do not know the driver's name or current postal address, if you were not the driver at the time, you should tell us the name and current postal address of the driver and pass this notice to them. You are warned that if, after 29 days from the date given (which is presumed to be the second working day after the Date Issued) the parking charge has not been paid in full and we do not know both the name and current address of the driver, we have the right to recover any unpaid part of the parking charge from you. This warning is given to you under paragraph 9 (2) (f) of Schedule 4 of the Protection of Freedoms Act 2012 and subject to our complying with the applicable conditions under Schedule 4 of that Act. Should you provide an incorrect address for service, we will pursue you for any Parking Charge amount that remains unpaid. Should you identify someone who denies they were the driver, we will pursue you for any Parking Charge amount that remains unpaid” 5) Is there any photographic evidence of the event? Yes 6) Have you appealed? Not directly to Parking Eye. I contacted the owner of the land Marriott Hotels on the 08/06/2016 and they contacted Parking Eye confirming I was a guest at a meeting and requested the charge be cancelled. Have you had a response? No 7 Who is the parking company? Parking Eye For either option, does it say which appeals body they operate under: Independent Appeals Service (POPLA) If you have received any other correspondence, please mention it here I received a further notice from Parking Eye on the 30th June stating the charge had now gone from £65 up to £100. And I had/have 14 days to pay it from the 30th June I assume. The Marriott Hotel advised me I didn’t need to contact Parking Eye as they would deal with it. After the second letter I contacted the Marriott again and they again emailed Parking Eye asking them to cancel the parking ticket. I am seeking advice on whether I should contact Parking Eye directly, what have other people experienced when the landowner attempts to cancel the parking charge? I am in the wrong in terms of the parking ticket I missed the multiple signs (new arrangement with Parking Eye and I just didn’t realise) Thank you for your assistance. Audrey
  21. Dear All, My daughter back in May received 2 Parking charge notices from parking eye for her car being parked at Charnock Richard Services on the m6 north, she checked the dates when her car was parked and being that i am the only other person to drive her car and plus the fact she rarely drives on the motorway it was clear that it was in fact me driving the car at the time, when she called parking eye she gave them my details to which i do not have a problem with. Now i have the 2 parking charges and they are asking me to pay £100 for each of these or £60 each if i pay within the 14 days of this order being sent to me, i spoke to parking eye this afternoon and they have said it has been put on hold for 14 days to allow me to appeal and after that they will pursue it further, i have seen a few appeals have been won by not clear signage and parking eye not being the landowner etc i am wondering if this is the case and how do i go about it. I would really appreciate it if anybody could help me with this.
  22. Hello, 1 Date of the infringement - 20/05/2016 2 Date on the NTK - 25/05/2016 3 Date received - 31/05/2016 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? - YES 5 Is there any photographic evidence of the event? - YES, two photos of my car as I am entering and leaving the car park 6 Have you appealed? No Have you had a response? No 7 Who is the parking company? ParkingEye For either option, does it say which appeals body they operate under. - YES, they operate under BPA The car park is FREE. The maximum stay is 1 hours 30 minutes. I have stayed 2 hours 30 minutes. They are asking me to pay a charge of £85, which is reduced to £50 if I pay within 14 days. Would you be able to walk me through the process of cancelling this? I have read some similar threads, but I am unsure if they are still relevant today - May, 2016. This is what I found in a different thread: [old letter removed - dx] Thank you!
  23. Hi everyone Back in October 2014 the missis took our little girl to gymnastics and parked in The Walk car park in Ebbw Vale South Wales. She got there about 4.45 and did not get a ticket as the cut off time was 5pm. Obviously she got a parking charge. As she was driving my car the letter came addressed to me from Excel Parking. I ignored it and heard no more until today 28th June 2016. I have tried to attached the letter i have received from BW Legal asking for £154 but i do not have enough posts is there another way i can post the images!. Now is it a good idea to send them a letter at this point of The debt denied letter, useful for sending to debt collectors acting for VCS That i seen in another thread! And would it be best to send a letter or can i email them as i will have a record of the email sent to them. Any help would be great. Many thanks
  24. Hi, New here, would appreciate a good advice! Received a 'CHARGE NOTICE' from something called CP PLUS limited. The letter states there are BPA member and the postal address is PO BOX 3573, Barnet, EN5 9QA They sent a photo of me going in and out the private car park (that's heston west services to do with costa, travelodge, etc.). They say I overstayed by 50 minutes. They provide a photo of the sign saying that parking charges apply after 2 hours, how to pay post 2 hours and that camera enforcement is in operation. Few questions: 1) Along with phone (03339390104) and address, they also provide a link to appeal: APPEALPCN.CO.UK This looks VERY dodgy, and besides it is an unsecure form. Is this legit at all? 2) I can't see their company website address anywhere, is that normal? Searching cp plus online doesn't give much info either. [problem]? 3) They demand £100 to be reduced to £60 if paid within 14 days. Is that a reasonable charge at all? Any advice? Many thanks
  25. The CAA's plan for airlines to sign up to ombudsman type schemes hasn't been a success. So far, only Thompson have signed up. To encourage a greater take-up, from 1 June, airlines which haven’t signed up to an ombudsman scheme will have to pay £150 for complaints made to the CAA. The change could push airlines to settle legitimate claims more quickly, to avoid incurring a charge for escalated complaints. It may also push airlines to sign up to ombudsman schemes if they’re cheaper. The complaints service will continue to be free to passengers. http://www.moneysavingexpert.com/news/travel/2016/05/caa-to-charge-airlines-150-to-investigate-flight-delay-complaints-as-ombudsman-schemes-stall?_ga=1.101036417.1454227081.1456681947
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