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  1. I'm going to see a friend in Germany and started booking it up and had a problem booking my ticket home. I'm flying out and got the hotel booked but after trying to book a train ticket on Loco2 and Bahn.de for the homeward journey I deserved a problem with the whole plan. The reason I tried to book the train was because flights were extortionate, around £300 minimum (around this time of year I expected that). The train I found leaves Hamburg at 00:34 on 29/12/2018 arriving into London at 12:57 and the fare offered for this train was £66 Standard Class or £123 First Class. I decided t
  2. I have booked a cabin which company website states bath is included. Since October last year it has been confirmed that these cabins will not have baths. I have raised this with the company twice but no change to website despite promise it would change 3 weeks ago. Any idea of next steps/compensation for not receiving what they are still advertising today. Thanks
  3. I am a little puzzled - a month or so prior to Christmas and up until about now, Furniture companies have had 'end of stock' sales, 'Black Friday' and 'Black Friday week' Sales. Prior To Christmas they had 'mid season' sales, 'Bank Holiday' sales ... and now they are having "new stock introductory" sales ! When exactly does anyone actually pay the recommended retail price for these items ??
  4. I am sole trader beauty therapist who was approached by what I thought was a local doctors surgery rep offering advertising on the back of appointment cards. I agreed to meet with the sales rep who was acting on behalf of the Leisure Medical company handling the advertising and he came to meet Me at my home. The advertising seemed like a good deal at £295 for 2 years advertising & with over 2000 cards being printed I agreed. The rep filled out an order form/contract which was attached to his business folder/notepad. The spring clip covering the wording “This is a minimu
  5. Hi, I bought a used car tonight that was advertised with the tagline "Mazda 2 TS with A/C ..." and in the description as "GREAT 5 DOOR SUPER MINI with AIR CONDITIONING". Having driven the car home there does not appear to be any air conditioning in the car. Not that the A/C is broken, there is no A/C. Having checked the vehicle specs it appears that, when purchasing new (I am buying used, 2009 reg car), there is A/C as an optional extra, which doesn't appear to have been taken. What are my rights as a consumer having handed over ~£3k of my hard earned. The car was bought from an app
  6. I noticed this company is still advertising on the TV - I thought they were to cease doing that ?
  7. Hi there, Today, I have received an answer back from the Furniture Ombudsman and my claim against Sofaworks was not upheld, which obviously is very disappointing. I am now left with a 2-seater sofa and a footstool which I hardly use as such. I have taken up to have one cushion on the floor (as then it doesn't sag as much as when it is on the sofa springs - the floor providing a harder and more supportive base) and leave the other cushion to provide lower back support. Imagine!!!! Hence, don't really have any use for the footstool. Anyway, I am uncertain as to how the Ombudsman c
  8. I bought a mobile phone from an ebay licenced trader in March. 6 weeks later it stopped working - whereas it was advertised as NEW it turned out to have had a previous owner, who's probably reported it stolen/lost after selling to the shop I bought it from. The shop have offered 50% of £430 purchase price, but I believe I should be able to claim all under Consumer Rights Act 2015? Nobody can tell me if it has been stolen or whether it's just lost, incidentally. Original network appear to have barred phone. The ad title was UNLOCKED - NEW & BOXED.
  9. There has been a banner, advertised on cag stating that I am the 1,000,000 visitor amd I could win a mini, however no clue as to who put it there. Any ideas ?
  10. I have a query relating to a situation my partner finds herself in. This is happening in Scotland if it makes a difference. A little background first to let you know why we find ourselves in this position: My partner rents a house at the moment and the tenancy is managed by a letting agency. She has lived in the property for around 6 years, slightly more, and in January this year renewed her tenancy for a further 6 months. She did this knowing we were about to begin looking for our first home together, however we both felt it was a good idea to give ourselves some time without having to w
  11. I dont know whether to be annoyed or feel sorry for this company. Every time I log in I see the same message. "Congratulations you are our 1.000.000th visitor". However, this same message has been shown for the last 5 days !! So, have they not had any more visitors ?
  12. I'm new to this site. (Hi all). Got a shock when I noticed the site accepts advertising from a bailiff company! Isn't that the enemy? Archie
  13. Christmas advertising Insight comes early The themes and images surrounding and associated with the festive season provide ample opportunity to create memorable and impactful ad campaigns. But some yuletide words of warning, the ad rules are for life, not just for Christmas. For instance, promoting a casual attitude to using a loan to fund Christmas spending is likely to be seen as irresponsible. Be good for goodness sake, read on to find out how. So if we see anything we think could be irresponsible we should report it to the ASA.
  14. Hi, new to this forum, found it when searching for a bit of advice. I've searched for an answer to my specific issue but can't find it here, so..... I recently bought a microsoft surface pro 3 from Currys. The advert clearly shows it with a keyboard, which is what I was looking for. I went ahead and bought it. The next day my girlfriend said she didn't think it came with the keyboard, so I looked at the advert again. It definitely does not say keyboard not included, and there is separate offer for the tablet and keyboard as a bundle. I realise I made a mistake here but are Cur
  15. Hi, I run a small hair salon. J ust over a year ago, I was approached about the possibility of having some advertising, the advert would be 1000 leaflets for my use, as well as leaflets being left under the seats at a local ice rink, and an advert put up on screen. This would last for 1 year. The adverts would be on a rolling advertisement, but guaranteed to be shown at least once during each event that was held there. I never went to the ice rink, but had faith that it would be done.. . having said that, over the course of a year I've had no custom from it. The l
  16. Hi to all i own a Msi gtx 970 graphics card and over last weekend it has been confirmed by NVIDIA’s Senior VP of GPU Engineering Mr J Alben in a online article (tried to link article would not let me) that nvidia have made an error (or lied:?::? in the spec sheet given to review websites last year and intern has led to consumers being misled with false specification. It has taken nvidia two weeks to come clean about this since consumers first noticed something might be wrong with the card it has also taken them another 3 days to decide they will give a refund to anyone who wants one
  17. Hi, Hope this is in the correct forum. Been a longer time member of Quidco and have made a few £ back from my purchases over the years. Looking to reduce our monthly outgoings I saw a nice offer from Sky on Quidco for Sky Digital TV with cash back estimated in January 2015. Got Sky installed, paid the first bill and checked my Quidco and the estimated payment has changed from 11-01-2015 to 24-04-2015, 4 months extra has been added to the estimated payment. I have queried this with Quidco and they have stated that Sky are currently only paying out after 4 months. The probl
  18. Has anyone had recent dealings with a company called Big Green Book? I paid for a directory listing last year on the basis that the fee would be repaid if I had no appropriate enquiries - the only 'enquiry' I received was a really strange phone call from someone at BGB saying he was phoning on behalf of a company who wanted to bring me their business. When I asked for the name of the company or a contact there, he became rather vague. I asked for an email to clarify the situation but, of course, it never materialised. And when I tried to contact BGB to find out what was going on no-one replied
  19. The Broadcast Committee of Advertising Practice (BCAP) is launching a review of how the advertising rules are being applied to payday loan advertising appearing on TV to ensure that young people, in particular, continue to be protected. Payday loan advertising has attracted concern across society, including Government, media, consumer protection bodies and the public as the use of short-term, high-cost credit has increased during the economic downturn. In that context, BCAP consider it is timely to review how the advertising rules are being applied. BCAP has published terms
  20. ]This has to be the most ironic advertising placement ever.. (attachment resized to make it too small to view) -- https://www.dropbox.com/s/or5s0psu0ppqdbg/Ironic.jpg
  21. Interesting epetition just found.Personally i am sick of seeing gambling adverts on TV. Trying to draw people in.I have never really looked at it before so just had a quick look round and it is surprising how big some of these companies are.Are more people getting addicted,i do not know,perhaps you do. Everyone in the adverts is so happy but how many are being taken in,getting into difficulties,do you know. But the sheer amount of money now being spent on TV advertising must be paying off.It is everywhere you look. Just in case anyone is interested.Only got 70 signatures . http
  22. ASA Adjudication on Debt Specialists Ltd Debt Specialists Ltd 8‒10 Bolton Street Ramsbottom Bury Lancashire BL0 9HX Date: 4 December 2013 Media: Text Message Sector: Financial Number of complaints: 2 Agency: None Complaint Ref: A13-241695 Ad A text message, from a Payment Protection Insurance claims management company, stated "We're contacting you regarding your PPI cla
  23. I was going through my emails and deleting the hundreds of PDL ones I get everyday and I came across this one and actually took time to read it. Things like this should be banned and quite clearly gives people a false impression of payday loans 5 Good Reasons why Susan should get a Payday Loan [pretty date] We've all been there: the dreaded day when you come up a few hundred pounds short of your rent, mortgage or auto payment. Or you suddenly have a major car or home repair that needs fixing now. Problem is, your credit cards are maxed and your bank account statement is a little
  24. What exactly do the ASA require of e-cig manufacturers... ? They are limited to what they can say because of the ban on advertising cigarettes. However, when the advertisement below was aired, there was a complaint from "1" member of the public who complained that it "enticed people to 10 Motives" site because IT didn't say what the product was !!
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