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Found 74 results

  1. Hi All, I've got numerous claims on going at the moment, some of which are over 6 years - I have been waiting since Feb/March, I spoke with someone at the FOS last week who stated that there is a "decision" currently on-going and that the PDL companies are battling with them as to what action they can take for those loans over 6 years etc. Does anyone else know anything further about this, seems some companies have "opted in" or agreed to them but others are fighting it as it will obviously mean more complaints against them.
  2. Good afternoon, I have been a regular user of PDL's for several years and am now looking at getting control of my finances and clearing my remaining debts. I have made poor financial decisions over the last few years which i blame a bit on a bit of gambling and drinking - both issues that are now firmly in check. i just wondered if i am eligible for a PDL irresponsible claim: my current debts are below - all i have borrowed from previously. also i have 4 defaulted debts on my credit file from 2014 so i'm sure this would have come up on a credit check. In total there are 18 other settled PDL on my credit file from 2014-17. My noddle account does not show the amounts i borrowed in the settled category, just the live accounts. My questions are: 1. is there a standard email to ask for the information of my loans or is it straight away a SAR? 2. some of my income and expenditure was a bit fabricated if im honest but surely i should have been declined if i had defaults? 3. will it make any difference that the payday loans are classed as instalment loans? i want to try and tackle the 4 debts i have first then look at reclaiming others after. any advice is welcome and a donation will be made on any success. LENDING STREAM DATE TAKEN £500 07/12/2016 Under payment plan 06/02/2018 23/02/2018 15/09/2017 26/09/2017 02/12/2016 06/12/2017 03/11/2016 02/12/2016 03/10/2016 01/12/2016 09/11/2015 28/11/2015 27/08/2013 05/09/2013 UNCLE BUCK £900 04/05/2016 Under payment plan 29/02/2016 31/03/2016 29/01/2016 29/02/2016 SATSUMA £600 10/05/2016 Under payment plan 01/10/2015 28/11/2015 PIGGY BANK £400 23/02/2018 PAYMENT PLAN £113 06/02/2018 23/02/2018 £372 17/08/2017 24/10/2017 £470 11/08/2016 31/10/2017
  3. Hello I have a few pdl's listed below taken out 2016 which i have not paid. I would like to try and get these sorted out and would like advice on the best way forward. I also have credit card debt listed on a seperate thread here. https://www.consumeractiongroup.co.uk/forum/showthread.php?489391-Debts-of-Credit-Cards-amp-PDL-s-advice-required(1-Viewing)-nbsp Thanks in advance Drafty PDL- now being chased by Asset Collections £746.55 wage day advance PDL £492.71 - Moorcroft The money shop PDL £768.84 - BW Legal Piggybank - £700 - Assett Collections Safetynet credit £503.89 PDL - Opos satsuma PDL £738.00 no dca activity western circle/cashfloat - £607.37 no dca activity
  4. Hi All, Can someone let me know what my chances of getting a refund from these PDL is? All the loans were repaid, except my last ever one with Payday Express which remains unpaid as a default on my credit file. I have read elsewhere that proving affordability is key, but in the case of PDUK/Express despite them being smaller/less loans - can I expect them to atleast write-off/remove the default on the basis, my credit file was trashed, my income was circa £1000k p/m at the time and I had numerous other loans out with both their sister company and other PDL? I have issued the template letter to all four companies, but none have yet to respond. QuickQuid: Payday Express/PDUK: Still waiting on Express to send a statement, but PDUK and Payday Express amounts to 7 loans from sister/same companies also during the same time period I was borrowing from QQ. Circa £800 interest from 2012. Wonga: Statement received, corroborates my own bank statements - sent the template letter but no response as of yet.
  5. Lantern DRS Limited (Formerly MMF) Date of issue – 11 JUN 2018. Date of issue 11 + 19 days ( 5 day for service + 14 days to acknowledge) = 29 Jun 2018 + 14 days to submit defence = 13 Jul 2018 (33 days in total) Particulars of Claim What is the claim for – the reason they have issued the claim? 1.the defendant owes the claimant £550.00 under a regulated loan agreement with cfo lending ltd dated 02/08/2013 which was assigned to the claimant on 25/08/2017 and notice of which was given to the defendant on the 25/08/2017 (debt). 2.despite the formal depend for payment of the debt the defendant has failed to pay and the claimant claims £550.00 and further claims interest thereon pursuant to section 69 of the county court act 1984 limited to one year to the date hereof at the rate 8.00% per annum amounting to £44.00 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol)? NO What is the value of the claim? £594 + COURT FEE £60 + LEGAL FEE £70 = £724 Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? PAY DAY LOAN When did you enter into the original agreement before or after April 2007? AFTER Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER Were you aware the account had been assigned – did you receive a Notice of Assignment? NO Did you receive a Default Notice from the original creditor? NO Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year? NO Why did you cease payments? Unknown Debt, I had a number of pay day loans around 2012/13/14 and as far as I was aware they had all been paid off in full. This has never shown up on any credit report as a missed payment or default. What was the date of your last payment? UNKNOWN Was there a dispute with the original creditor that remains unresolved? CFO WENT INTO ADMINISTRATION Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? NO Hi Guys, I have had a court claim letter through the post. I have been onto the MCOL site and completed the AOS steps. I have also just written out the CPR request and CCA request that will go in the post Recorded Delivery tomorrow. As mentioned above I am not aware that I owe any monies to CFO lending as I paid all my loans as far as I am aware. I also vaguely remember my account getting a redress from CFO in the tune of £650+ which is more than what they are claiming I owe. Any help would be much appreciated
  6. Hello to all you helpful souls @ CAG, I am hoping for some advice...... A couple of years ago I took out a payday loan with MRLENDER @ £700ish. I found myself in financial difficulty and was not able to repay. I tried to talk to MRLENDER but they were not interested in my circumstances and just insisted on full payment or interest/charges would be added etc. This annoyed the hell out of me!! Therefore I just ignored them. I have now received a letter from MORIARTY LAW (dated 09/12/16), stating; Amount Due: £1312.50 Original Lender: PDL Finance t/a Mr Lender We have been instructed by Motormile Finance UK Ltd (MMF) in relation to recovery of the above debt. The debt must now be settled within the next 14 days by either payment in full or an initial payment and an acceptable repayment plan. In the event we do not hear from you within the next fourteen days we have been instructed to issue proceedings without further reference to yourself. To ensure you are fully aware of the consequences of legal proceedings being issued against you we have detailed below the costs, fees and interest that the court will add to your account should this action be taken. Court fees: £70 Solicitor costs: £80 Interest: £105 The issue of proceedings and any consequent judgment in our clients favour would therefore result in your debt increasing to £1567.50. I have not been informed by Mr Lender / Motormile that this has been passed on/sold to Moriarty Law. I do work full time, however I am in receipt of child tax credits and don't have the money to pay this off in full...should I try to arrange a payment plan? Is Mr Lender in any way liable due to poor affordability checks in the first place, or is this all on me solely? Thanks in advance for any and all replies. Dave.
  7. Hi I first took out a pdl in 2014 but paid it off early. however when I was struggling in 2016 I was heavily into them and sometimes had 4 or 5 going at the same time. I once had 3 with Sunny running concurrently. I think I have a record of all the loans I took out in the last 2 years Do I have a reasonable claim?
  8. Hi all, ive been reading this forum for the last few days and decided to get my old bank statements out to have a look at the PDL I had in 2011-13, I had loans to a total of £4500. Several were done in the same months etc many were paid off apart from a couple towards the end when I got in deep and couldn't keep my head above water. I cut my losses. Could you have a look at the attached list and see if it would qualify for IR? There a couple that aren't on there as I got them through my local Moneyshop. I also have a mini credit one which is being dealt with by Opos, I have read theses are the same company and I plan to SAR all of these to be able to start the claims process if yourselves feel it is warranted. I think it is and I hope you all feel the same. Cheers PayDay Loans.pdf
  9. Hi, It's been a while, haven’t been well for some time due to issues that occurred in a previous (recent) thread of mine, but after a year I’m starting to come to terms with what happened although I have been left in a financial rut. (I am not entitled to compensation so I thought about selling my story but don’t know how to go about it) Recently Wonga, and two MMF entries have now disappeared from my report I decided to check my Exp report and see how I really do stand financially since the "Great Advantage Finance Escapade" and forking out £3,500 for legal fees last year. My Current Credit Score 620 – This was below 400 last year:-) The total balance of the defaulted accounts is £5,742. – This was nearly £9k last year This is made up of 2 x Mobile Phone companies – Will drop off in less than 6mths, 1 x Catalogue – Going through a PPI claim (it’s a hell of a lot more than the default:wink: ) and the following that I have concerns / require advice on: 1) Instant Cash Loans Ltd T/A Payday UK: Account Started: 25/10/2010; Default Balance: £425; Current Balance: £0 Default Date: 01/04/2011; Last Updated: 08/09/2013 Debt Assigned to CAIS Member: Start date 01/02/2013 2) Lending Stream: Account Started: 28/01/2011; Default Balance: £788; Current Balance: £0 Default Date: 21/11/2011; Last Updated: 15/06/2014; Default Satisfaction Date: 13/02/2014 3) PRA Group: **This Debt relates to the above Lending Stream Entry** Account Started: 28/01/2011; Default Balance: £808; Current Balance: £808; Default Date: 05/01/2012; Last Updated: 02/11/2014 4) CashChoice: Account Started: 29/09/2010; Default Balance: £880; Current Balance: £1,480; Default Date: 26/02/2011; Last Updated: 25/09/2011 5) CFO Lending Ltd: Account Started: 01/03/2011; Default Balance: £940; Current Balance: £930 Default Date: 11/07/2011; Last Updated: 22/03/2015 item (1): I have no idea who these are or who the Assigned CAIS Member is (what is one?) I suppose I don’t realy have to worry about this one as the balance say’s £0 and the last update is 08/09/2013. I would love to know more details about this but I’m worried that it might open a can of worms if I do. Item (2) & (3): I have my SAR from PRA Group – it relates to Lending Stream and MEM. I’m not fussed about the MEM bit as it’s not on the report & they do not have any grounds to chase as no default issued or notice of assignment. (only the Agreement & a crappy excel statement) As for the Lending Stream bit the agreement states the value of the loan was £315. Of which further into the SAR it states £95.50 has already been paid (£94.50 was taken from my account the other £1 for the agreement) & the Default Balance is £808.00, yet the Credit Report says £788. The Default notice stated £347.00 is now due, this is the loan amount + £32 of charges. Surely the default value would have been the loan repayment amount of £409.50? The letter regarding notice of assignment from Lending Stream to PRA Group show’s the contact details on the right hand side as, this is normally Lending Streams – is this a dodgy put together job?. Surely the Lending Stream entry should no longer be on my report as PRA Group are reporting? There has been no Credit search by Lending stream to see if I was acceptable for a loan. Attached is the SAR from PRA Group – notice the Call Times despite me stating no Telephone contact – early in the morning very late at night. By their own admission they’ve proven harassment. Item (4) & (5): I did originally have a thread here: http://www.consumeractiongroup.co.uk/forum/showthread.php?370900-CFO-amp-CashChoice That related to Cash Choice & CFO but got moved all into the CFO section. I have’nt heard from any of these since the posts in the thread above. The SAR’s for both are attached, though CFO’s is less than helpful. Cash Choice – Loan Value £400 yet they are claiming I owe £1,480 nearly 4 times of original Value CFO – Loan Value £375 yet they are claiming I owe £930 nearly 3 times of original Value I cannot see the CFO entry being paid in on my statement for the dates of the agreement (only previous settle loans entries appear). With CashChoice I did speak to a DMC and had been paying them to deal with my debtors.. but I cut all ties with them when balances did not seem to reduce greatly. In May 2013 I received an email stating reduce settlement offer: Balance: £3985.59 REDUCED SETTLEMENT OFFER - £996!!! I did try to resolve the original balance with them (noted in the SAR) and asked to contact a number of times but no one ever came back to me. Also no letters were ever received from Cash Choice. Is CFO going the same way as Wonga over their handling of accounts? Both companies have not conducted any form of Credit Search to see if I was acceptable for a loan of any kind – trust me I would not have been. The SAR's
  10. Hello This is my first post, so please bear with me. As you will have established from the title, I have been stupid recently and have taken out credit via a mail order catalogue and four payday/short term loans. I have always had a volatile relationship with money, which I think has stemmed from my chaotic upbringing (my father got himself into a lot of debt and I was sent out to work from the age of 12 and up until I was 27, I was paying him to help him out each week. The time this ended was when he died (hence it ceasing when I was in my late twenties). The above isn't my way of evading responsibility as I am old enough to know better - I just wanted to offer an overview. Just before my father passed away, I also suffered a miscarriage and thought I had experienced another shortly after he died , but I was lucky enough to give birth to my first child that year. If you are still reading this, thank you. Even writing this is making me cry and I genuinely don't feel I have properly grieved since the losses (my Dad and two babies) and believe this has probably contributed to why I spend on credit and buy things I simply can't afford. For a short time it makes me feel better. I have previously been diagnosed with depression, but thought I had overcome this. I now think I have just masked it with the borrowing! I am currently paying StepChange a monthly payment towards older debt , but have racked up mail order debt of £1750 and also owe the following: MyJar - £800 Satsuma - £1000 Wageday Advance - £150 QuickQuid - £400 I have previously borrowed from the top two and paid them off in full, but this was only possible by borrowing from one to pay the other, but it gave me more credit at the next time of applying. The first payments for these new loans are due at the end of April and I know I cannot pay them. I am losing sleep and feel poorly with worrying about what to do or say to these companies. None of them asked me if I was on a DMP, but I know it is my fault. I am working full time and have a partner, who doesn't know the extent of my debt, but he has his own issues (addiction). We have three children and I look at them and feel so crap for letting them all down. Please can anyone offer any advice? I am sorry for rambling on. X
  11. The Consumer Action Group Guide to Payday Loan Reclaims & Irresponsible Lending. Latest guide includes info on dealing with CMC (Claim Management Companies) & When a company falls into Insolvency / Administration. This was updated in Sept 2018 PDL_Claim_Guide.pdf
  12. Hello I have various outstanding PDL loans that I've been ignoring and need advice on the best way to sort them out. I want to begin repairing my credit file ASAP. Wageday. Default £286 Not paid since Nov 15 Lending Stream. Default £507 Not paid since Sept 15 Uncle Buck Default £307 Not paid since Oct 15 Instant Cash Loans t/a Payday UK Late Payment £608 Not paid since Jun 16 I also show two settled accounts: Pixie Loans LTD and Mr Lender - both of these accounts I've received letters chasing the debts from CRS and SLL Capital. What does this mean? These two companies who the letters are from aren't on any of my credit reports. My account with Instant Cash loans hasn't defaulted. If I ring them and agree a payment plan will it default? I have already rung Uncle Buck and agreed to clear the debt in two months with a partial settlement. Was this the best thing to do? My overall objective is to prevent any CCJs. Thanks for reading
  13. Good Afternoon all, Having been a keen reader for many years now, only now do I feel the courage to take on these ghastly payday loan companies which left me in such disarray in late 2012 and early 2013. To provide a bit of context, I got myself in a bit of trouble gambling (which I have not touched since 2014), was on anxiety medication from 2012 to 2014 and often found myself taking out payday loans to make sure I got through and able to pay for my rent, council tax, travel and living costs. I often was scrabbling around, pawning items, going to pawnbrokers and also applying online. I have been following everyone's advise (it's most appreciated) and have reached out to all the Payday loan companies asking them for all my statements during that period of time. Everything has been paid off (I fortunately got approved a personal loan from Nationwide in July 2013) While I am waiting for every payday loan company to respond, I also trawled through all my accounts and estimated the total amount of loans that I took out in a period of a year. Please note that this is just rough figures, a lot of the time I took money out in person, then deposited into my account. 1st Stop Pay Day - £1500 Bonga - £1600 Cash Converters - £3000 Dosh Express - £700 Early Payday Loans - £160 Microlend - £300 Moneyshop - £1000 PDUK - £1000 Wonga - £1400 Wizzcash - £1140 Several of these companies all performed credit checks so should have been able to see my spending/loans but approved me nevertheless. Would you classify this as irresponsible lending? Too many times did I have to roll over or take out another loan simply to pay another one off. When I got my personal loan through, I paid the pending ones back: 90, 139, 185, 195, 333, 366, 366, 520, 317, 200, 500, 1000 (cash converters extortionate personal loan of 568%!!) which amounts to me having 4200 of loans with extortionate rates. At the rates, 1000 of payday loan - 300£ interest? So I was paying £1200 a month in interest alone. I was earning 1600 a month from work... Please advise if I have a case to put forth to either the companies themselves or should I refer this to the Financial Ombudsmen? Furthermore, is there a chance that I can get these removed from my credit file? I was not aware that these types of credit agreements would stay? No one told me that they would, i was ok with the credit search but I'm not too happy about the black mark on these. Many thanks for your help, Appleguy
  14. I took out a PDL of £300 around Oct 2013 with Vivus.co.uk. After I admitted I was in trouble, they froze the interest and we agreed to £5 monthly payments in Jan 2014. I kept paying until I had a letter from MMF in June/July 2015. It seems Vivus went bust and the debts were sold on. The data MMF have doesnt include my monthly payments so we disagree on how much is owed. They asked me to prove what I said (I can via bank statements) but don't see why I should have to pay a £10 SAR fee to get them and pass them on. I initially sent them a CCA request and heard nothing back. Last month they contacted me but I refused to provide them with my new address (wise?) and I 'failed' their security checks (I can't remember the address Vivus had for me) so they refused to discuss the account. I have since cancelled the monthly payments since vivus was/is bust. I am thinking of sending them another CCA since I did not retain any proof of the one I did 8 months ago. We agreed I would CCA on the phone, but I have since heard that they say anything on the phone. The outstanding debt is £100 (my version) or £180 (their version). There is nothing on my noddle credit history regarding this debt, indeed it has never appeared on there. I am intending to apply for a mortgage in 6 months time - should I simply pay it or offer a F&F? Should I provide the bank statements that prove I made the payments to vivus that they do not have on file?
  15. There has been a banner, advertised on cag stating that I am the 1,000,000 visitor amd I could win a mini, however no clue as to who put it there. Any ideas ?
  16. Took my complaint to FOS for irrisponsible lending after Fancyapayday rejected my complaint - FOS upheld my complaint - removal of 5 out oof 8 laons from my credit file, refund of all loan fees, charges etc plus refund of the £700 they took from my account using a CPA. So thats around £1500 refund fancy will probably escalate to the ombudsman, lets see what their next move is
  17. I took out 16 loans with 247Moneybox over an 18month period starting back in 2011. All but one successully paid back, the last loan I defaulted on. Usual story, started out with 1 PDL then had to take out a new loan at the end of the month to cover shortfall then another loan with other PDL companies. So I complained to 247 re the amount of loans provided and asked that all loan fees etc be refunded and the default loan to be cleared using monies from the refund. They said nope, we were responsible lenders etc etc. So off to FOS and FOS have upheld my complaint so am now expecting something like £1k of refunds after deduction of defaulted loan, plus all data for the loans removed from my credit files.
  18. Hi all, toay I had a refund offer from My Jar/Txt Loans for £108 ...i took 2 loans out in 2009 one was repaid on time and then i took another out immediately although I defaulted on this one and late fees etc were added and a few months later I repaid it. Today after I raised a complaint re irrisponsible lending they offered a refund of £108. Safeloans have agreed to remove the ccj from my CRA. TrustedQuid have agreed to work with me to repay the last loan of £150 and remove all references from my CRA files when they receive the first payment FOS has upheld my complaint against Mr Lender, have to wait till 30/12/15 to see if they want to esculate - but should mean a refund of all fees and removal of references to loans from my CRA files Payday Express has said they couldnt look into my complaint in the 8 weeks they were given so now with FOS. FancyaPayday now with FOS after they rejected my complaint, specifically when they took £1300 from my bank for a defaulted loan Nova Loans - still waiting for a response re insufficient incoming and ougoings
  19. Hi, I wanted to see if anyone has had a complaint against a PDL upheld with FOS and in particular if FOS had recommended that the full loan amount was to be refunded. Typically they will advise to refund loan charges etc and looking through some of the cases it seems that FOS will state that the debtor had the benefit of the loan so this should not be refunded. I agree with FOS in a small way, but when it comes to a PDL lending 14-16 times in the space of less than 2 years then surely there is a case to be answered and that is would it not have been required of the PDL to confirm affordability or even consider reliance on PDL's once the 3rd/4th loan had been requested. If as in many cases once a debtor asks for his 4th loan then surely this is reliance and therefor no additional loans should have been granted. If they were not granted then the debtor wouldnt have had them in the furst place - hence why they should be repaid in full.
  20. Hi everyone, This is my first post here, and I wondered if anyone could help. I have been in a DMP for about 4 years, after making a total mess of my finances with Payday Loans. I was reviewing the remaining creditor amounts this morning, and I wondered if I am being stupid by paying all the interest and charges that the Payday loan companies levied on my initial loan amount when I defaulted. It may be that I should suck it up – it was a mess of my own making after all. But I thought I would check what people with more knowledge than me thought. The payday loan charges make up a third of my remaining amount, so it would be good to know what people think. Thank you for any help. Kate
  21. Evening all, A few years ago my mum foolishly went to PDL companies for help when things went bad - she was ill and quite vulnerable and ultimately ended up taking an overdose to escape the constant badgering from these companies when she got into the inevitable mess. (this is when I became aware) I made a complaint to one of my mums payday loan companies because 1) they were reporting different things on different CRAs and 2) I believe they had irresponsibly loaned her the amount. Their response was that they hadn't irresponsibly loaned the money, as my mum had ticked the box confirming she could afford to pay it back They did not take into account that she had other PDLs with other companies (one of which was a sister company to this one) or that she had a live CCJ and other defaults on her credit record. In their final response, they sent a summary showing the PDLs she'd had with them, and the previous one she had (before the latest one that she couldn't pay) was rolled over/deferred for TEN months and then the latest one was taken out just 6 days after the last one was paid off - And they say they wasn't irresponsibly lending? surely deferring a loan for 10 months should raise flags that somethings wrong. although they denied they did anything wrong they did say that they would extinguish the outstanding amount and because of an 'internal error' causing them to incorrectly report on my mums CRA, they'd remove the credit entry from her file. I wrote and asked them to confirm that they would not sell it to a 3rd party or that the company that have just taken over MEM Consumer Finance (Instant Cash Loans - ICL) would not pursue it. This is their response but I am not confident it wont get passed around. 'With regards to your comments concerning the debt being sold or transferred to any other company, as it stands the debt remains with us. If you wish to accept the offer to extinguish the outstanding balance of £XXX and remove the loan details from your mothers credit file, this offer will be in full and final settlement of the complaint. If you choose to accept the offer we will no longer pursue your mother for the debt. Now call me a cynic but I don't see a confirmation that they wont sell it on. Any thoughts please? Also, should I be reporting them to the FCA regarding the 10 month deferral situation and lending to my mum when it should have been clear there were affordability issues? Thanks guys
  22. Has anyone read this yet if so what are your thoughts on it see below for the link https://www.gov.uk/government/news/cma-finalises-proposals-to-lower-payday-loan-costs
  23. Hi, Someone i knew, well he applied for a loan from lending stream which he was successful in doing so. He then decided the following day,literally, that he wished to cancel. So he emailed them to tell them he was withdrawing from his loan as he is in the 14 day cooling off period they give you, and he had fully repaid the loan back , and stupidly the 30 quid interest too. Now his credit file is showing a settled account from them, dated 14th december 2014, when its only th 6th today and this palava happened 2 weeks ago. I was lead to believe that once you withdraw from a loan, they can only leave like a search on ur credit file....what are his options?
  24. Hi There, As with many I made a few mistakes and got into the PDL spiral!!!!!! I'm now trying to get out of it. I'm starting by contacting (via email) any company I've had a PDL with to set up a repayment plan (on my terms not theirs). Am I right in thinking I can ask them to set up the plan for the amount of loan + 1 months interest only?
  25. Evening, I've checked my noddle report and it states that I have been searched as part of a linked application to take out a loan with a MEM consumer finance at an address I had left a year previously. Now the linked party is my ex partner and all fiscal ties were severed prior to me moving. Is there any way I can get this search off my records as noddle suggest I cannot raise a dispute only my former partner and given it wasn't amicable I don't want to do that. Cheers.
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