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Found 16 results

  1. Hello all, I successfully claimed my PPI back from FirstPlus and am now looking in to the possibility that the entire loan was missold. I recently wrote to them outlining my issues, which were: • The mortgage was not suitable for me. • The adviser did not properly establish my attitude to risk. • I was not advised that there were other options, such as a DMP, that I could have pursued. •Your adviser did not give me examples of the cost of a Capital and Repayment mortgage compared to the lower costs of an Interest Only mortgage. •When remortgaging to consolidate my
  2. Talktalk phoned my father and told him his broadband contract needed renewing but told him that he was getting a free TV package as well. He got the reciver but he couldnt get it working so ignored it. However, they have charged him £172 for the "free" package and probably an increased monthly telephone/broadband charge as well. he has no paperwork to say what went on so i have obtained power of attorney to deal with them over this matter. Problem is, how do I get them to understand the authority i have so they desist from contacting my elderly parents and take me seriously. An email addy f
  3. Hello all, I opened a restaurant in April and in March I arranged to have 2 phone lines and broadband with BT. In April I switched my energy supply to BES energy as their rates were about half of what British Gas wanted. Shortly after this I got a call from BES telecom and this is where it all went wrong. They wanted me to switch both of my lines and my broadband to them as they were cheaper. I told them that I was in contract with BT and if I moved I would receive a bill with cancellation charges which would remove the whole point of me moving as I wouldn't save any money. I was ass
  4. Has anyone had recent dealings with a company called Big Green Book? I paid for a directory listing last year on the basis that the fee would be repaid if I had no appropriate enquiries - the only 'enquiry' I received was a really strange phone call from someone at BGB saying he was phoning on behalf of a company who wanted to bring me their business. When I asked for the name of the company or a contact there, he became rather vague. I asked for an email to clarify the situation but, of course, it never materialised. And when I tried to contact BGB to find out what was going on no-one replied
  5. Have you been trapped into -paying for Experian's ID theft insurance? Well you should claim the money back We have been trying to get some one to take notice of this story for over a year. Finally BBC Radio 4 MoneyBox ran the story a few weeks ago and today, Ruth Lythe of the Daily Mail had her article about this misselling published. http://www.bbc.co.uk/programmes/b03xzs1l Experian declined to comment on the Moneybox programme. I understand that there were strenuous efforts by Experian to prevent both the BBC broadcast and the the Daily Mail piece from going out
  6. I recently phoned to cancel my contract with Sky as I had reached the end of the contract and had started sharing my neighbours wifi for £10 a month. I spoke to a guy in the retentions department at Sky who offered me a deal of £12.70 a month which I thought was brilliant and I accepted as it was only £2.70 more than sharing wifi with my neighbour plus it included a phone line and up until now I'd been happy with Sky. I asked the guy on the phone quite clearly "is this all I need to pay sky a month?" and he replied yes. I also asked him if it would stay that price for the full 12 mo
  7. I am just wondering whether kind folks on here think I have a case. First I am registered disabled and have been for many years. Back in 2003 I was quite poorly and in March 2003 had just begun taking medication which had some horrendous side effects. I banked at Woolwich at that time already part of Barclays. We were very tight financially and due to my medication was not in a good place mentally. One day I went into Woolwich to withdraw money. The cashier said would you like a Barclaycard. Not really with it I accepted and the form was filled in there and the
  8. I am a member at David Lloyd Brighton from July 2013 and I have one year contract term with them, this means I cannot cancel before the term without no paying the annual fee. My membership is Vantage that allows to go in all the UK clubs and use all the facilities everywhere. In Brighton do not to have tennis facilities, but they confirmed I could book tennis court anywhere for free as the Brighton club had this possible option for vantage members. I was not really sure if the sale manager was lying to me then I asked him to confirm in writing in the contract
  9. Millions of payday loan customers could be entitled to refunds or compensation... here's how to check if you are you one of them Millions of payday loan customers may be entitled to refunds and compensation amid allegations of high pressure selling and harassmen Read more: http://www.thisismoney.co.uk/money/cardsloans/article-2384761/Millions-payday-loan-customers-entitled-refunds-compensation--heres-check-make-complaint.html#ixzz2b7xehba1 I remember Mike Dailly saying something similar in 2012. Just found it in a corner of the CAG,dusted it down and here it is.
  10. Claims management company Money Boomerang will finally launch a TV advertising campaign focusing on mortgage misselling later this month - but it will specifically target brokers rather than mortgages arranged direct. The CMC first announced it was expanding its focus from payment protection insurance to mortgages in October last year. It subsequently revealed in January that it was pushing back the launch of its campaign until February but it has now confirmed that on 15 April its adverts will be televised across Freeview and digital channels. In addition, the firm only accepts claims wh
  11. HSBC has reported a £13.7bn pre-tax profit for 2012 as the bank was hit by further misselling provisions of £1.5bn and its £1.2bn fine from US regulators last year The bank saw profits fall 5.5 per cent last year, down from £14.4bn in 2011. The bank has set aside an extra £1.5bn in 2012 to cover compensation payments for the misselling of financial products, including £1.1bn to cover costs related to the misselling of payment protection insurance and £397m to cover costs relating to the misselling of interest-rate swaps. In total, HSBC has set aside £1.6bn to settle PPI-related claims.
  12. Conservative MP Mark Garnier has blasted the FSA for “massive failings” in dealing with senior executives at banks involved in misselling scandals. Garnier, who is a member of the Parliamentary Commission on Banking Standards, is part of a panel looking into misselling and is arguing for tougher sanctions for senior staff. He says: “The question I want to dig into is whether the senior people at an organisation can put up what amounts to a responsibility firewall around themselves. If you hire the three monkeys to hear no evil, see no evil, speak no evil, then it is fine. “It is a m
  13. i had a personal loan from these people for 300, the total to repay was 578 in their contract it stated there was a fee of 100, i told them that i did not want the loan if there were fees and was told that it was not a fee I would not be charged a 100 and that it was included in the total int repayable, if i paid early the total repaid would be a lot less i went to pay all of it 4 months early and was told i still owed a 100 fee/adm;in charge which was an interest charge previously. i was charged interest on 400 not 300 as stated at time of application, as a consequence i have been ovee
  14. hi all, just a note to highlight how loyds inherently missold ppi. edited, for future editing
  15. Previously Ofgem could only order fines be paid to the Treasury. http://www.bbc.co.uk/news/uk-19690632
  16. The FSA has issued new rules to ensure that customers are not missold a packaged bank account. The Financial Services Authority (FSA) is clamping down on how packaged bank accounts are sold to prevent customers from “throwing money down the drain”. Packaged accounts, where customers pay a monthly fee for their account in return for freebies and perks, are big money spinners for banks. Extras thrown in alongside a current account typically include travel insurance, breakdown cover, mobile phone insurance and discounts on overdraft fees. But fees for such perks can cost up to £300 ye
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