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Found 17 results

  1. Hi all, I have recently moved to the Winterthur Way development in Basingstoke. I rent a property which includes a parking space. It wasn't until I moved into the flat that I was given a parking permit and told to use it when parking in my allocated space (This was something that was not mentioned in my tenancy agreement!). After moving in I received 2 x £60 parking charge notices for using visitors spaces (Returning within a 48 hour period) to drop off my furniture. I used the visitors space as I had to use a different car of a suitable size to drop the furniture off.
  2. Hermes Courier broke window stay shoving a parcel through my porch window. The parcel wasnt for me but of 6 doors up and they didnt try delivering there or ringing my doorbell. Made a complaint and that is where it all went wrong. they mixed my name up with the intended recipient of the parcel. The manager who I spoke to and agreed that I would get a mate to replace the catch and he would send something nice as a gesture of goodwill. Well it didnt arrive and after a total of 12 more calls it turns out that the idiot didnt know what gesture of goodwill meant and so didnt
  3. Hi guys, I've recently received a parking charge notice from the Swansea based Millennium Parking Services. They have asked for £60 with the charge increasing to £100 after 14 days. I am currently a student, so I don't have the money to pay for this and I feel conned. I was using the street to park for my regional rugby training sessions in Llandarcy academy of sport. They don't always have someone blocking the carpark entrance but when they do they don't let me in even if I tell them that my team trains here!! There were no road markings or clear signage for me to know
  4. Hi We paid a deposit for a new window to be made in an existing wall, it was £600. The builder has constantly not turned up and is ignoring calls. A review of someone else having the same problem has gone up on google. What do you do when the builder has done nothing at all, other than take your deposit? Thanks
  5. Hello, I have a problem regarding PCNs and hope someone would be able to help! Received PCN regarding a driving contravention ( crossed a road the wrong way, but it was a quiet residential side street and i was lost!) dated 26th April sometime the week of 15th May. ( mail mix ups are common, it's a relatively new block of flats, mail from a similar sounding block beside us tends to end up with us at times) Appeal deadline would have been 26th May. I tried to appeal online, but the website wasn't working. I have screenshots from several browsers.
  6. Hi All, I have been living in a private rented property for 14 months now. Up until today, both the letting agents and landlord have been spot on. Yesterday morning we woke to a broken double glazed window. This happened over night and was through no fault of our own as the tenant. I phoned the letting agents to be told "Sorry, glass is your problem to replace". My main concern was getting rid of the broken window and being secure so I had a company in to quote for a replacement. The fitters who came straight away said there are very obvious signs that the window has failed due to a manufa
  7. There is a tree on the side of a path runs past my house that is overgrown to the point it is coming into contact with the side of my house, the roof and is also hitting the windows of my property. I have contacted the council about this previously in 2011 when it was dealt with by way of a crown reduction, however 4 years later and its bigger than so i again reported it last summer and was advised that it would be cut back in 6/8 weeks. However 16 months have passed since my local borough council made that promise and despite several calls and emails nothing has been done about it
  8. Hello everyone, My current dilemma has now brought me here looking for some advice and information regarding my rights. Several months ago we had a knock at the door from a guy offering window cleaning services which we agreed to start using. Due to unforeseen circumstances we are cutting back on unnecessary spending and this being one of them. My partner called the office number on the card left to cancel and they came and cleaned again she called again but they are still coming. I rang them personally leaving a message and the guy called me stating that if
  9. I have been contacted by them in regards to a really old loan. I last made payment in Feb 2009 and I sent a SAR request off to them in Dec 2009. They appear to have used the £10 fee for SAR as payment for the loan. Two questions is the SAR an acknowledgement of the loan? secondly they say that even though I haven't made a payment the fact that they have written to me keeps the timeline "live"
  10. Recently, I had some UPVC windows fitted.. Shortly after the job, I noticed that there were a number of defects with the glass and frame i.e. cracked glass, damage to frame etc As per the company's guarantee/policy I contacted the firm. I was then told to email them detailing the issues. I did this immediately, however they ignored my email. So a week later I called again. I was given no apology, instead I was told to provide some additional details, which I did. In my follow up email, I politely asked to be contacted within 7 days to arrange for remedial work to take
  11. The Saga.. Advice Please. I had a quote from a National Window installer and I agreed to have a Bow window fitted, I signed up on 28/8/15 and the surveyor turned up a few days later and measured up.. all fine so far... A date was arranged to have the window fitted 22/9/15. The fitters turned up on the said date and proceeded to fit the window, the old window came out and the new one went in, that's when the problems started, they informed me that they don't fit !!!!!!!!!!!! miss- measured by 100mm each side... how could they get it so wrong. So they packed up and drove off into
  12. Hi all, I hope I have posted in the correct forum. I am seeking advice on behalf of my dad, who lives in Edinburgh. Yesterday afternoon, when he tried to open one of the kitchen windows---PVC double glazing may be about 20 years old---he heard a mechanical crack and the top panel could no longer be pulled up and close. He called the insurance company, but was told that it would be considered as normal wear-and-tear, given the age of the window, and they won't cover the damage. He then called a local double glazing company to come and have a look, and a chap came and upon (acco
  13. Recently my Freelander 1 rear window stopped working and my mechanic recommended it should go to a Land Rover dealer to be fixed, which it did. The problem was the regulator on the Freelander has burnt out and they undertook to replace it at great cost to which I agreed. After replacing the regulator and refitting the glass they tested it and the glass shattered!!! The cause was found to be that the rear tyre had been shunted and pushed in the tail gate jamming the glass. Now I accept the damage to the rear tail gate was not their responsibility, and I have paid to get it
  14. Hi all, My wife had a parking charge/fine stuck to her driver window yesterday. Unfortunately the windows all opened when she remotely unlocked the car when approaching and now the ticket is stuck in the window mechanism in the door cavity. Fortunately the window is still working but where do I stand if either, the window stops working and need a repair/is damaged, or the ticket needs to be removed by an engineer (I`m not a techie) to prevent damage happening? Either way a cost we`re not happy to stump up. As an aside, the ticket was "incorrectly" given as the system mi
  15. Hello all, My parents live in a cottage, which is sandwiched in between two others. To cut a long story short, one of the neighbours is not happy with some windows overlooking his property (despite being frosted). My parents' kitchen window on the ground floor and bathroom window on the first floor overlook his garden. For the last few months, this neighbour decided to erect scaffolding in his garden to hold a wooden board again my parents' kitchen window. As the only kitchen window, it turned the room into a cave with very little natural light. He took this down a few wee
  16. I got a quote from a Kent company to have my smashed double glazed window replaced, and I am still waiting for the work to be done. I paid a deposit of £50 by cheque - I'm I likely to get my money back. Who do I contact? - I have called the company on numerous times, but no reply, I even emailed them. Have I been scammed? They seemed very professional, I got a receipt on a very professional paper. The company is www.windowmedickent.co.uk All they have is a free phone number, which I thought was a reputable company. Can anyone advice where I go fr
  17. Background: I have a Renault Megane bought from new in 2007, it came with a three year warranty which has now expired. Renault have a design defect with the windows of the megane of this age where wet gets into the window controller and the window fails either up or down. If you call Renault UK they even have an option on their IVR: Press 1 if you have a problem with scenic dashboard Press 2 if you have a problem with your megane windows. Press 3 for everything else. Renault accept the problem and have extended the warranty on the windows to 10 years @ 76% of the cost
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