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About slug56

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  1. Hello, I'll try and keep this concise. Parents bought a pair (diamonds cut from the same rough stone) of wedding rings maybe 4 or so years ago. Last year my mother lost the diamond out of her ring, which was considered to be a manufacturing defect rather than accidental damage. After a bit of back and forth, jeweller agreed to replace the stone but this would detract from the idea of having 2 diamonds cut from the same stone. Some more back and forth and they agreed to replace the stones in both rings. About 9 months(!) after all this started, jeweller tells us they've lost the
  2. Hello, Sorry for the delay in getting back to you - I didn't see the subscription email. The window is now boarded with trellis attached to the front of this board. The idea is to have climbers growing all down the side of my parents' wall. I don't have a current photo, but I have one showing the size of the structure: Thoughts are that if planning are notified of the >2m structure, he'll just cut it down to 2m and still block the window. Fighting on the grounds of right to light seems like the most sensible option, but everything is so expen
  3. Valuable stuff - thank you very much. It certainly seems that the "right to light" is the right path to pursue in tackling this dispute. I know original kitchen window was in situ for many years (over 20) prior to my parents buying this house, but this was upgraded to a modern double-glazed unit which was bigger than the original window 2 or 3 years or so ago. This was done when relations with the neighbour were amicable. From what I understand this shouldn't hinder chances of successfully fighting this absurdity, and it is clear that this structure is servi
  4. Hi HB, Thanks for the prompt reply. There has been communication with the local authority over other issues regarding the neighbour, but not this in particular. I'm not sure which department of the LA would be interested in this anyway, to be honest. Thanks.
  5. Hello all, My parents live in a cottage, which is sandwiched in between two others. To cut a long story short, one of the neighbours is not happy with some windows overlooking his property (despite being frosted). My parents' kitchen window on the ground floor and bathroom window on the first floor overlook his garden. For the last few months, this neighbour decided to erect scaffolding in his garden to hold a wooden board again my parents' kitchen window. As the only kitchen window, it turned the room into a cave with very little natural light. He took this down a few wee
  6. Thanks - but the level was certainly checked before buying the car. After viewing, however, it was put through service and MOT so naturally it wasn't my first thought to check the oil after the service... After all, shouldn't a garage be capable of filling to the correct level?
  7. Thanks for the replies No smoking or burning smell, It is a 500cc shoebox (well, 998cc!!), Already checked for mayo under the filler cap - nothing. Will check the filter as soon as I can, Going to try get it drained this morning. To be fair it hasn't shown any signs of damage. I guess I'm just annoyed more than anything that a garage can make such a fundamental error and not seem to care about it. Thanks
  8. Hi there, Just bought a car privately, which was serviced and MOT'd a couple of days before the change of ownership. Had no reason to check the oil level since it had just been serviced, but did so today, a week after buying the car. To my horror, the oil level was as follows: I rang the garage that did the service to explain the problem, and he showed little concern or urgency. Indeed he said he would not be able to book the car in for at least 2 - 3 days. Obviously I don't want to be driving around with it at this level (but have already, unknowingly done 300 miles), so I
  9. Hello, I'm looking to buy a car and have come across one on autotrader. It is listed as a trade seller but the pictures are taken outside of a house (strange). The company have their own website here (sorry if I'm not allowed to link). Despite this, I cannot find them listed in the companies house website. Does this mean they are impersonating a trader when actually they are a private seller? I wouldn't like to buy a car from them and realise I have no rights if anything should happen. Many thanks Stuart
  10. Could have been worse than £30! I wish I didn't, though... I prefer Linux. Back to the point - when ordering Windows 7, I never saw one dollar sign. Everything was quoted in sterling right through to the invoice email I received afterwards. And with the Cafepress website, I bought off their .co.uk website and again didn't see one reference to American dollars. It was all in GBP and the only link to America visible to me as the consumer is that the products are printed and shipped from over the pond. Thanks
  11. Hello all, I've recently made a couple of purchases online, both of which have had an additional £1.25 charge added on by Natwest. The transactions are as follows: Windows 7 electronic download purchased from Microsoft through the e-commerce company they use, Digital River. Cost £30 + £1.25 charge. Calendars bought from cafepress.co.uk, though they do ship from America. Cost £33.50 + £1.25 charge. Naturally I'm annoyed at the charges, though only amounting to £2.50, but would like to know if these are legitimate. I got in touch with Natwest, who claimed the charges were
  12. Ahh, I see. But look at this. When you click on the 'free delivery' banner, you are re-directed to a page full of bikes. As you pointed out, the Viking Vantage does show on the list. How deceptive is this? It is shown in the list as £177.25, but when you click on the bike, it changes to the seller with the price tag of £194.99 with free delivery on that. If they're going to offer free delivery on this company, why not on the cheaper one?
  13. A link to the banner is in my first post, on the words 'cycling section'. A link to the bike on the text 'Viking Vantage'. I can't find anywhere that says the promotion only applies to goods sold by Amazon themselves. Thanks
  14. Hi there, A relative of mine has just purchased a bicycle from Amazon.co.uk, under the impression it would have free delivery because of a banner shown on the cycling section of the website. The banner states 'Free Delivery on all Bikes | Save up to 40% on selected adult bikes' I cannot see any small print or terms and conditions relating to the offer, so I assume free delivery on all bikes means free delivery on ALL bikes sold on Amazon.co.uk The bike in question, a Viking Vantage, is actually sold by 'Y Frame Discounts Ltd', and upon purchase, my grandfather was charged £16
  15. I've never come across that piece of legislation before - so thanks for that! Just out of curiosity, article 5 states that "the seller shall be held liable where lack of conformity becomes apparent within 2 years as from the delivery of goods." Who becomes liable outside of these two years?
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