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About paul4lena

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  1. Hi Labrat. Thanks for that. The TV was carried to and from the van when collected and delivered. Who knows how it was transported and packaged in between, good point. I`ll emphasis the sticker too which is another good idea. I`ve already sent an email to customer services outlining the details but I`ll also sent one to the CEO which can`t hurt. Thanks again....
  2. Hi DX100uk. Thanks for your continuing help. I`ve been going to the "go advanced" page but I`m still struggling to find any "Manage Attachments". Sorry this thread is going a little off-topic now but I`d appreciate if you could help me finish this last bit of my post by adding a pic. I`d attach a screen-shot so you could see what I`m seeing but............ Thanks Again.
  3. Thought it would be interesting to other CAGgers to see the state of the telly that KnowHow thought I`d sent as a warranty fix (and what state it was returned in). Still struggling to attach a pic though. Been through the doc you kindly pointed too but can`t find a "Manage Attachments" button anywhere. Thanks Again.
  4. Here`s a picture of the returned TV. As you can see, it doesn`t look like the sort of thing that would warrant a warranty repair request.
  5. All sorted in the end.I think we just bit the bullet and cancelled.
  6. Had to accept 50/50 on this one I`m afraid. No proof that they were at fault and they`re saying they weern`t at fault. Pah.
  7. Hi All, I`m still waiting to hear from the insurers on this one. I don`t know if no news is good news, or if it`s just a stalling thing? Thanks,
  8. Surprise...... I spoke with the KnowHow support this morning. After explaining the situation they spoke to the technician who looked at the TV. They claimed that they received it in the cracked stated and I must have broken it. Unfortunately I don`t have photos of the screen before I sent it off, but as I said to them, the photos would only prove that the screen wasn`t broken when I took the photos. I do however have a recording of the phonecall I made reporting the fault which clearly describes the original warranty fault (Faded image on corner of screen) and no ph
  9. Hi all. My sons 50" lcd TVs developed a slightly faded section on the bottom corner part of the screen within 10 months of purchase from currys. It was still watchable but as it was within 12 months I raised a warranty repair request with knowhow. The TV was collected and a few days later was contacted by knowhow to say that the TVs fault wasn't covered by warranty as it had suffered damage and the lcd screen was cracked. I was a bit surprised as the tv was wall mounted all the time and the fault didn't seem to look like a cracked screen. (I work in IT so I've come across
  10. Hi all, My wife had an accident parallel parking the other day. It`s with the insurers at the moment but it would be good to have a view of who`s to blame so we`re prepared for anything that they may come back with. First the good news: It was a low speed impact and no one hurt. The Incident: My wife was parallel parking into a space on her side of the road. She was positioned parallel to the car in front of the space and had just started to reverse with the wheel going to full lock. A car travelling from behind overtook her at this point and my wifes fro
  11. Hi all, My wife had a parking charge/fine stuck to her driver window yesterday. Unfortunately the windows all opened when she remotely unlocked the car when approaching and now the ticket is stuck in the window mechanism in the door cavity. Fortunately the window is still working but where do I stand if either, the window stops working and need a repair/is damaged, or the ticket needs to be removed by an engineer (I`m not a techie) to prevent damage happening? Either way a cost we`re not happy to stump up. As an aside, the ticket was "incorrectly" given as the system mi
  12. Hi Caggers, My wife was recently in a car accident. Fortunately no-one was hurt but we`re now in a situation where the other party is denying fault and we`ve been stuck with having to pay the excess of £75. The accident happened down a single lane country road. My wife saw the other car approaching a came to a halt. However, the other driver had the sun in their eyes and was distracted, pulling the sun-visor down on the passenger-side for their child. The other driver failed to notice my wife`s stationary car and, although tried to brake, hit the side/front of the car causing d
  13. Hi, My father-in-law received an overpayment on his private pension just before he died last year. Unfortunately he left nothing in his estate (apart from about £6k of debt). Now the pension company is demanding repayment of the overpayment from his widow, who was part of his scheme. I realise that a wife (or anyone else for that matter) is not responsible for her husbands debts when they are solely in his name. However, as she is receiving part of the pension, they are demanding that the overpayment be taken from her pension payments. I`m a bit stuck, as the pension is "sort of" l
  14. Hi, I`m after a little pre-advice before I phone the Hachette Customer Services to complain about the non-cancellation of my Hello Kitty Partwork. Back in August I sent a cheque for the outstanding amount along with a letter informing them that I wished to cancel the subscription to the hello kitty partwork. I sent this recorded delivery of course. The cheque was duly cashed and the letter confirmed as delivered. However, I`ve now received another set of the collection along with a futher payment request. Unfortunately my daughter has opened the package so it`s not really
  15. Hi all, My son has recenly moved from an independant to a state school. A move we`ve not regretted. In addition, we`ve since discovered that his education and social levels were well below par for his age. Without going into the issues in depth, he has had to have extra, regular, one-on-one help to bring him up to speed and has been referred to an Educational Psychologist which has come as a complete surprise. I`m going though an official comlaint with the old school but have yet to have a satisfactory reply. We`re still paying a terms notice and would like to stop the payments (at l
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